Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Was driving using Autopilot eastbound on WA State Highway 970 about 10 am on January 15, 2022. The road is a 2 line state highway. We were driving about 55 mph. A semi trailer truck rig approached in the opposite lane headed west. Just before the truck passed by us, without warning, our car began to brake hard. The truck and our car were both well within our respective lanes. It had been wet and there was spray from the truck. I immediately disengaged Autopilot. Fortunately, there was no traffic behind me, so the sudden hard braking did not affect anyone else. I have not taken the vehicle in for any inspection as it was delivered less than a month earlier. Since this appears to be a software issue, I have not had the problem reproduced.
Corrective Action:
Was driving using Autopilot eastbound on WA State Highway 970 about 10 am on January 15, 2022. The road is a 2 line state highway. We were driving about 55 mph. A semi trailer truck rig approached in the opposite lane headed west. Just before the truck passed by us, without warning, our car began to brake hard. The truck and our car were both well within our respective lanes. It had been wet and there was spray from the truck. I immediately disengaged Autopilot. Fortunately, there was no traffic behind me, so the sudden hard braking did not affect anyone else. I have not taken the vehicle in for any inspection as it was delivered less than a month earlier. Since this appears to be a software issue, I have not had the problem reproduced.
Additional Notes:
Was driving using Autopilot eastbound on WA State Highway 970 about 10 am on January 15, 2022. The road is a 2 line state highway. We were driving about 55 mph. A semi trailer truck rig approached in the opposite lane headed west. Just before the truck passed by us, without warning, our car began to brake hard. The truck and our car were both well within our respective lanes. It had been wet and there was spray from the truck. I immediately disengaged Autopilot. Fortunately, there was no traffic behind me, so the sudden hard braking did not affect anyone else. I have not taken the vehicle in for any inspection as it was delivered less than a month earlier. Since this appears to be a software issue, I have not had the problem reproduced.
Mfg Campaign: 11449991
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Corrective Action:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Additional Notes:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Mfg Campaign: 11450002
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Corrective Action:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Additional Notes:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Mfg Campaign: 11450002
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Corrective Action:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Additional Notes:
My Tesla has been braking for no reason. This weekend we took a road trip to Sun Valley. Once in a while when cresting a hill my car would go into hard braking. It would also do this when a semi or larger vehicle was coming in the opposite direction on a two lane road. The lane departure system would also become disabled for no apparent reason. The wipers are the worst. They have no concept of automatic, there will be no rain and they will start wiping on high. And sometimes when there is rain they won't even wipe, I have to operate them manually. This is very distracting and makes hard to focus on the road.
Mfg Campaign: 11450002
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Corrective Action:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Additional Notes:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Mfg Campaign: 11450020
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Corrective Action:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Additional Notes:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Mfg Campaign: 11450020
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Corrective Action:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Additional Notes:
The Tesla Model Y and I believe the Model 3 have a problem with phantom breaking. The problem occurs when we set the auto to cruise control on a two-lane highway. When we meet a large object (semi, garbage truck, propane truck) the car breaks and swerves to the right. This can create a very dangerous situation. The first couple of times this happened we almost lost control of the car. There is no warning before this happens. This problem can be easily replicated on cars without radar. It took us some time to determine what was causing the problem. We picked up our new Tesla Model last week and were not made aware of what would happen if we used cruise control on a two-lane road. We have since discovered that this is a known problem in the Tesla community and has been known for some time.
Mfg Campaign: 11450020
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Corrective Action:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Additional Notes:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Mfg Campaign: 11450030
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Corrective Action:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Additional Notes:
Phantom Braking is real and out of control… I have owned this car only 6 weeks and the cruise control is DANGEROUS. The car has slammed on the brakes numerous times for NO reason ! Last week, driving down interstate, TACC on. Nothing near me. Relaxed, happy, enjoying the car…….WHAM! it slammed on the brakes so hard my wife and I were pushed into our seat belts, my hands came off the steering wheel and our heads were thrown forward. Almost instantly the brakes released, the car surges forward and our heads are flung back. A nerve was pinched in my neck during that whiplash and now my right shoulder muscle has been tensed up for days. Guess what? It happened again today. This system needs to be fixed, auto braking disabled, or pulled off the market. How can ANYBODY think this is OK?
Mfg Campaign: 11450030
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking concern with new Tesla model Y. While driving on two lane highway at night between Las Vegas and Phoenix both directions on separate days phantom blacking makes the adaptive cruise control unusable. Almost every time a vehicle is spotted approaching at a distance the car will suddenly hard brake. My concern is being rear ended by someone if they are close behind. This is not with FSD just adaptive cruise.
Corrective Action:
Phantom braking concern with new Tesla model Y. While driving on two lane highway at night between Las Vegas and Phoenix both directions on separate days phantom blacking makes the adaptive cruise control unusable. Almost every time a vehicle is spotted approaching at a distance the car will suddenly hard brake. My concern is being rear ended by someone if they are close behind. This is not with FSD just adaptive cruise.
Additional Notes:
Phantom braking concern with new Tesla model Y. While driving on two lane highway at night between Las Vegas and Phoenix both directions on separate days phantom blacking makes the adaptive cruise control unusable. Almost every time a vehicle is spotted approaching at a distance the car will suddenly hard brake. My concern is being rear ended by someone if they are close behind. This is not with FSD just adaptive cruise.
Mfg Campaign: 11450035
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Corrective Action:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Additional Notes:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Mfg Campaign: 11449728
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Corrective Action:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Additional Notes:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Mfg Campaign: 11449728
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Corrective Action:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Additional Notes:
Phantom breaking. When I am driving my vehicle in both cruise control, and autopilot I experience these very very dangerous symptoms. On 2 lane highways is the worst. When I see a semi truck oncoming my vehicle will go from the 65MPH speed limit and SLAM on the brakes sending me from 65-15 MPH immediately. Have almost been rear ended 10+ times in 3,000 miles of owning the vehicle! This is the most dangerous machine I have ever driven. Tesla needs to fix this. It has to do with them removing the radar and going to camera only autopilot. My other older teslas with radar do not do this. There’s no on at Tesla to talk to other than to tweet at Elon musk on twitter and hope he sees it. Ridiculous.
Mfg Campaign: 11449728
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Corrective Action:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Additional Notes:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Mfg Campaign: 11449799
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Corrective Action:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Additional Notes:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Mfg Campaign: 11449799
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Corrective Action:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Additional Notes:
With AutoPilot engaged both during the day and at night, though more frequently at night, and driving on two lane highways, the car automatically brakes sometimes very hard causing your neck to snap forward, whenever it detects oncoming traffic. This is amplified at dusk and at night. There is no warning or time to override this. Making the vehicle dangerous to driver, occupants, or cars travelling behind the Tesla. Tesla claims that this is a known issue, but other brands with similar safety mechanisms do not have this "Phantom Braking' condition.
Mfg Campaign: 11449799
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Corrective Action:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Additional Notes:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Mfg Campaign: 11449612
Recall Date: Jan 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Corrective Action:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Additional Notes:
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Mfg Campaign: 11449612
Recall Date: Jan 31, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Corrective Action:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Additional Notes:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Mfg Campaign: 11449658
Recall Date: Jan 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Corrective Action:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Additional Notes:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Mfg Campaign: 11449658
Recall Date: Jan 31, 2022
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