Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Corrective Action:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Additional Notes:
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Mfg Campaign: 11449658
Recall Date: Jan 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Corrective Action:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Additional Notes:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Mfg Campaign: 11449468
Recall Date: Jan 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Corrective Action:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Additional Notes:
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Mfg Campaign: 11449468
Recall Date: Jan 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Corrective Action:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Additional Notes:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Mfg Campaign: 11449340
Recall Date: Jan 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Corrective Action:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Additional Notes:
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Mfg Campaign: 11449340
Recall Date: Jan 29, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Mfg Campaign: 11448623
Recall Date: Jan 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Mfg Campaign: 11448623
Recall Date: Jan 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Mfg Campaign: 11448623
Recall Date: Jan 24, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Corrective Action:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Additional Notes:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Mfg Campaign: 11448397
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Corrective Action:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Additional Notes:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Mfg Campaign: 11448397
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Corrective Action:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Additional Notes:
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Mfg Campaign: 11448397
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Corrective Action:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Additional Notes:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Mfg Campaign: 11447787
Recall Date: Jan 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Corrective Action:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Additional Notes:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Mfg Campaign: 11447787
Recall Date: Jan 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Corrective Action:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Additional Notes:
Driving on 2 Lane Rd. Using Traffic Aware Cruise Control (TACC). 45-50 MPH. Vehicle will brake suddenly when a large vehicle cement truck, school bus approaches in opposite lane. It also happens when I am passing a bicyclist on my right side. It also happens intermittently but not as severely when there is nothing around me. This is a very dangerous situation because of the possibility of a rear end collision caused by the sudden braking. It is a reoccurring problem. I have not contacted Tesla as I assume that was a known problem. There was no advance warning of the braking.
Mfg Campaign: 11447787
Recall Date: Jan 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Corrective Action:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Additional Notes:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Mfg Campaign: 11447511
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Corrective Action:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Additional Notes:
2022 Tesla Model Y Long Range frequently experiences "phantom braking" and false emergency braking. Even without the use of "autopilot," the vehicle will abruptly slow down or even hard brake. No warnings, no messages, nothing. Each time, there is nothing in front of the vehicle, no curves, clear weather, etc. In another scenario, such as driving down a neighborhood street with curves, it thinks you are going to hit a parked car, and slams on the brakes as well. At least here you do get an alert indicating what the car was thinking. Even though it was clearly mistaken. Had it properly accounted for steering position, would have realized there was no danger. This is all extremely dangerous and is just asking for an accident due to being rear-ended. In addition, there have been many complaints about this on the forum for years, and even the latest software updates have not resolved.
Mfg Campaign: 11447511
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After taking the vehicle on a road trip through Canada, the vehicle’s heating and cooling system failed. We had been driving for ~15 hours. The error message was VCFRONT_a447 Cabin Climate control system requires service. This is a safety issue for traveling in cold climates as well as eliminating fog on the windshield that would cause a driver to lose visibility. A two button reset did not resolve the issue. A hard reset seemed to, but 15 minutes back onto the road, we saw the same error message again, and the heating no longer was warm. Please take action to ensure the safety of drivers and passengers.
Corrective Action:
After taking the vehicle on a road trip through Canada, the vehicle’s heating and cooling system failed. We had been driving for ~15 hours. The error message was VCFRONT_a447 Cabin Climate control system requires service. This is a safety issue for traveling in cold climates as well as eliminating fog on the windshield that would cause a driver to lose visibility. A two button reset did not resolve the issue. A hard reset seemed to, but 15 minutes back onto the road, we saw the same error message again, and the heating no longer was warm. Please take action to ensure the safety of drivers and passengers.
Additional Notes:
After taking the vehicle on a road trip through Canada, the vehicle’s heating and cooling system failed. We had been driving for ~15 hours. The error message was VCFRONT_a447 Cabin Climate control system requires service. This is a safety issue for traveling in cold climates as well as eliminating fog on the windshield that would cause a driver to lose visibility. A two button reset did not resolve the issue. A hard reset seemed to, but 15 minutes back onto the road, we saw the same error message again, and the heating no longer was warm. Please take action to ensure the safety of drivers and passengers.
Mfg Campaign: 11447549
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Mfg Campaign: 11447424
Recall Date: Jan 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Mfg Campaign: 11447424
Recall Date: Jan 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Traffic Aware Cruise Control and Autopilot How was your safety or the safety of others put at risk? Yes. Has the problem been reproduced or confirmed by a dealer or independent service center? It has been confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or lights. The issue appeared a couple of days after I took delivery of my Tesla Model Y. Please read for details below. This car is UNDRIVEABLE due to its Traffic Aware Cruise Control (TACC) System. Tesla does not provide a basic Cruise Control that just conforms to a set speed. A driver is left with no option but to use their TACC or Autopilot both of which are utter garbage. Every couple or so miles my Model Y slows down in the best case scenario or slams the brakes for no apparent reason in the worst case scenario. My car has made me and my passengers sick because of this issue. Not to mention that at multiple occasions while driving on a highway my car has slammed the brakes when there was NOTHING in front of it, almost causing the car coming behind me to almost rear-end us. This is dangerous and stressful for my family and I and for people who drive behind my car. This is a massive safety issue which makes the car un-usable for long drives. Even the most basic car from the 1990s has a cruise control yet Tesla does not provide that option in their cars. So a person has to resort to using the TACC or Autopilot both of which are useless and dangerous because of this phantom braking issue. Please have Tesla provide a fix for this dangerous problem. This makes my car un-usable for long drives. Please help!!
Mfg Campaign: 11447424
Recall Date: Jan 13, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025