Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Corrective Action:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Additional Notes:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Mfg Campaign: 11453925
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Corrective Action:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Additional Notes:
I was driving on a 2 lane highway at about 60 mph in the middle of my lane. The adaptive cruise control was used to manage my speed. Another vehicle was travelling in the opposite direction going toward me, and in the middle of their lane. The other vehicle was an 18 wheel truck. Suddenly, with no warning, the braking system slowed my vehicle. Both myself and my wife felt our seat belts tighten quickly. There was a vehicle behind us, that nearly hit us when the brakes were applied so quickly, for no apparent reason. I had to quickly put my foot on the accelerator pedal to stop the braking, and get back to the correct speed. This has happened several times, usually when driving on a road that gently curves to the right. The sudden braking also occurred when there was no other traffic, just a new section of pavement on the road ahead of us. The loud collision warning sounds came on each time, which startled us. There was no reason for the warning. This caused me to react very quickly, which could have resulted in overcorrection, possibly leading to an accident. After learning about bug reports, I sent in a bug report to Tesla immediately after every incidents I called Tesla to report the problem. They eventually replied that there were no issues with my vehicle, that it was working properly. I set up a service appointment to have the problem diagnosed. I wanted them to diagnose the "phantom breaking". Their diagnosis - "Verified Proper Operation". They noted that it was a "Known Characteristic, future firmware solution". The correction was "Remote education" - they tried to inform me how to correctly drive with adaptive cruise control, then told us to stop using cruise control. My wife and I are scared of using cruise control, as we are sure it will happen again, and someone could crash into us from the rear if it happens again. The way Tesla responded made us feel as if they didn't care about our concerns.
Mfg Campaign: 11453925
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Autopilot or Cruise Control Performance - Several times over the last couple weeks, when I disengage TACC/AP by pushing the stalk up during driving, the car shifts into Neutral instead of staying in Drive and engaging the regenerative braking. I cannot reproduce it on demand, it is intermittent. This causes a collision hazard as o am expecting braking to occur but it does not.
Corrective Action:
Autopilot or Cruise Control Performance - Several times over the last couple weeks, when I disengage TACC/AP by pushing the stalk up during driving, the car shifts into Neutral instead of staying in Drive and engaging the regenerative braking. I cannot reproduce it on demand, it is intermittent. This causes a collision hazard as o am expecting braking to occur but it does not.
Additional Notes:
Autopilot or Cruise Control Performance - Several times over the last couple weeks, when I disengage TACC/AP by pushing the stalk up during driving, the car shifts into Neutral instead of staying in Drive and engaging the regenerative braking. I cannot reproduce it on demand, it is intermittent. This causes a collision hazard as o am expecting braking to occur but it does not.
Mfg Campaign: 11453946
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Corrective Action:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Additional Notes:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Mfg Campaign: 11453700
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Corrective Action:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Additional Notes:
Vehicle engaged full automatic braking inappropriately while driving around 55 miles per hour on a two-lane Oregon highway. No traffic in front of me or any debris in road.
Mfg Campaign: 11453700
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Corrective Action:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Additional Notes:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Mfg Campaign: 11453360
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Corrective Action:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Additional Notes:
Frequent phantom braking events occur without warning in cruise control and range from light braking to very hard braking. This especially occurs on two lane roads and occasionally on four lane roads and rarely on freeways, but it does occur. For example, we recorded approximately 14 phantom braking events within 20 minutes on US 191 North in Utah (2/12/22), and 28 phantom braking events on US 6 in Utah (2:46 pm to 4:37 pm on 2/17/22). The "hard" braking occurs without warning and rapidly reduces speed by about 20 mph, which is extremely dangerous especially with traffic from behind when traveling the posted speed limit of 65 mph. The majority of observed phantom braking events will reduce speed from 5 to 20 mph. Phantom braking has occurred the entire time we have owned the vehicle (8/21)
Mfg Campaign: 11453360
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving south on Highway 101 on 2/8/22. I was using the self driving feature. The car abruptly slowed down and was appearing to stop even though there was no collision imminent. Traffic was moderate.
Corrective Action:
I was driving south on Highway 101 on 2/8/22. I was using the self driving feature. The car abruptly slowed down and was appearing to stop even though there was no collision imminent. Traffic was moderate.
Additional Notes:
I was driving south on Highway 101 on 2/8/22. I was using the self driving feature. The car abruptly slowed down and was appearing to stop even though there was no collision imminent. Traffic was moderate.
Mfg Campaign: 11453384
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds, the vehicle suddenly experienced “Phantom Braking”. There was no warning light illuminated. The contact would depress the accelerator excessively to avoid a crash whenever the failure occurred. The contact had informed the manufacturer of the failure, however the vehicle was not diagnosed or repaired. The approximate failure mileage was 1,000.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds, the vehicle suddenly experienced “Phantom Braking”. There was no warning light illuminated. The contact would depress the accelerator excessively to avoid a crash whenever the failure occurred. The contact had informed the manufacturer of the failure, however the vehicle was not diagnosed or repaired. The approximate failure mileage was 1,000.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds, the vehicle suddenly experienced “Phantom Braking”. There was no warning light illuminated. The contact would depress the accelerator excessively to avoid a crash whenever the failure occurred. The contact had informed the manufacturer of the failure, however the vehicle was not diagnosed or repaired. The approximate failure mileage was 1,000.
Mfg Campaign: 11453427
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Corrective Action:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Additional Notes:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Mfg Campaign: 11453431
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Corrective Action:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Additional Notes:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Mfg Campaign: 11453431
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Corrective Action:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Additional Notes:
Sometimes randomly but often in the spot, when in autopilot, the car will randomly brake hard when there is no car or obsticle in front of me. This has occured when I'm on the highway and I've noticed a pattern that it happens when I go under and overpass. Its usually very sunny and there is a strong shadow in front of the car. I think with the camera vision autopilot it thinks the shadow is an obstacle in the road but I'm not sure. This happens very suddenly and luckily has not happened when a car is following close behind me. But if it did this could definitely cause a rear collision at high speeds.
Mfg Campaign: 11453431
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using cruise control, the vehicle unexpectedly brakes on multiple occasions. This occurs when there are no other vehicles in the vicinity. It has also occurred when passing tractor trailers. I understand there have been hundreds of similar reports. No warning provided prior to the failure. This is a safety hazard that must be addressed. Tesla service will be notified.
Corrective Action:
When using cruise control, the vehicle unexpectedly brakes on multiple occasions. This occurs when there are no other vehicles in the vicinity. It has also occurred when passing tractor trailers. I understand there have been hundreds of similar reports. No warning provided prior to the failure. This is a safety hazard that must be addressed. Tesla service will be notified.
Additional Notes:
When using cruise control, the vehicle unexpectedly brakes on multiple occasions. This occurs when there are no other vehicles in the vicinity. It has also occurred when passing tractor trailers. I understand there have been hundreds of similar reports. No warning provided prior to the failure. This is a safety hazard that must be addressed. Tesla service will be notified.
Mfg Campaign: 11453464
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Corrective Action:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Additional Notes:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Mfg Campaign: 11453488
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Corrective Action:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Additional Notes:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Mfg Campaign: 11453488
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Corrective Action:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Additional Notes:
44E east of Joplin car braked hard while on autopilot. Pressing the accelerator would override but as soon as you let up it would hard brake again even though the car was below the cruise control speed
Mfg Campaign: 11453488
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At 12:21pm on February 20, 2022, while driving on a divided highway (US-36), the Tesla Model Y braked hard with no cars nearby. The braking occurred as the car encountered a shadow on the roadway from an overpass. The sun was very bright, so the shadow had very high contrast. We suspect this is a case of "phantom braking", as has been reported with many Tesla Model Y and 3. The problem is not easily re-producible, but we also do not feel safe using the cruise control feature any longer, so it's unlikely to be reproduced soon. The vehicle has not been inspected by Tesla, nor confirmed by the dealer. There were no warning lamps or chimes - just a sudden, hard braking for approximately 1 second, losing approximately 20mph, immediately.
Corrective Action:
At 12:21pm on February 20, 2022, while driving on a divided highway (US-36), the Tesla Model Y braked hard with no cars nearby. The braking occurred as the car encountered a shadow on the roadway from an overpass. The sun was very bright, so the shadow had very high contrast. We suspect this is a case of "phantom braking", as has been reported with many Tesla Model Y and 3. The problem is not easily re-producible, but we also do not feel safe using the cruise control feature any longer, so it's unlikely to be reproduced soon. The vehicle has not been inspected by Tesla, nor confirmed by the dealer. There were no warning lamps or chimes - just a sudden, hard braking for approximately 1 second, losing approximately 20mph, immediately.
Additional Notes:
At 12:21pm on February 20, 2022, while driving on a divided highway (US-36), the Tesla Model Y braked hard with no cars nearby. The braking occurred as the car encountered a shadow on the roadway from an overpass. The sun was very bright, so the shadow had very high contrast. We suspect this is a case of "phantom braking", as has been reported with many Tesla Model Y and 3. The problem is not easily re-producible, but we also do not feel safe using the cruise control feature any longer, so it's unlikely to be reproduced soon. The vehicle has not been inspected by Tesla, nor confirmed by the dealer. There were no warning lamps or chimes - just a sudden, hard braking for approximately 1 second, losing approximately 20mph, immediately.
Mfg Campaign: 11453512
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the braking system erroneously activated, causing the vehicle to abruptly slow down and reduce speed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 500.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the braking system erroneously activated, causing the vehicle to abruptly slow down and reduce speed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 500.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the braking system erroneously activated, causing the vehicle to abruptly slow down and reduce speed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 500.
Mfg Campaign: 11453549
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The main instrument cluster / screen turns off without notice while the car is in motion. This results in the loss of all displays and controls, such as 1. Speedometer 2. Defrost control 3. Turn signal noise 4. Windshield wiper setting 5. Battery capacity gauge and many more.
Corrective Action:
The main instrument cluster / screen turns off without notice while the car is in motion. This results in the loss of all displays and controls, such as 1. Speedometer 2. Defrost control 3. Turn signal noise 4. Windshield wiper setting 5. Battery capacity gauge and many more.
Additional Notes:
The main instrument cluster / screen turns off without notice while the car is in motion. This results in the loss of all displays and controls, such as 1. Speedometer 2. Defrost control 3. Turn signal noise 4. Windshield wiper setting 5. Battery capacity gauge and many more.
Mfg Campaign: 11453168
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Corrective Action:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Additional Notes:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Mfg Campaign: 11453191
Recall Date: Feb 21, 2022
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