Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Corrective Action:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Additional Notes:
While adaptive cruise control is enabled, the car will hard brake at random. The screen doesn't indicate why the car is randomly braking, not are there any other indicators as why or when this will happen. This occurs most often while going around corners, up hills, or when traffic is oncoming in the other lane. This happens on standard roads and highways - although highways are a little better as long as the opposite bound lane is separated by a wide median. Contacted Tesla support December 16, 2021 in which their reply was that "the car is learning... apply constant pressure to pedal in order to override braking system". I did try that for a couple of months, and instead of hard braking, it is a little gentler, but then I run the risk of going over the speed limit as constant pressure has to be applied ontop of whatever the cruise control is set to. Not too mention this defeats the purpose of having cruise control.
Mfg Campaign: 11453191
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking when adaptive cruise control engaged. More extreme braking occurs when oncoming traffic approaches from uphill or oncoming vehicle is large (e.g. box truck or semi tractor). Also occurs when large objects appear well off the right side of the road.
Corrective Action:
Phantom braking when adaptive cruise control engaged. More extreme braking occurs when oncoming traffic approaches from uphill or oncoming vehicle is large (e.g. box truck or semi tractor). Also occurs when large objects appear well off the right side of the road.
Additional Notes:
Phantom braking when adaptive cruise control engaged. More extreme braking occurs when oncoming traffic approaches from uphill or oncoming vehicle is large (e.g. box truck or semi tractor). Also occurs when large objects appear well off the right side of the road.
Mfg Campaign: 11453206
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Corrective Action:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Additional Notes:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Mfg Campaign: 11453259
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Corrective Action:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Additional Notes:
WHILE DRIVING IN AUTO PILOT ON HIGHWAYS, NOT FREEWAYS, THE CAR WILL SUDDENLY BRAKE WHEN IT SEES A CAR ON THE SIDE ROAD THAT IS NOT COMING INTO TRAFFIC. THE BRAKING IS VERY SUDDEN AND HARSH. THROWING DRIVER AND PASSENGERS FORWARD. I WILL NOT USE THIS FEATURE BECAUSE I FEEL IT IS UNSAFE TO USE. PLEASE MAKE TESLA MAKE CHANGES.
Mfg Campaign: 11453259
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple occurrences of unanticipated hard breaking. Adaptive Cruise Control will slam on the breaks when car is adjacent a pedestrian or bicyclist. The car car doesn't slow down as it approaches a pedestrian walking on the side of the road but slams the breaks on when the car is next to the pedestrian or cyclist. This unanticipated event causes the car to immediately drop in speed between 5 to 30 mph. Any motorists following will not be prepared for this illogical behavior and significantly increases the probability of a rear end collision. This behavior of the Adaptive Cruise Control has also occurred when the car approaches oncoming highway traffic regardless of whether the highway is divided or not. In this event, if the driver of the Tesla model Y does not instantly take over complete control of the vehicle a severe rear end collision can occur. I have not addressed this with Tesla nor have I taken my car in for inspection. I have been told by an owner of a Model 3 and an owner of a Model S that they have also experienced similar situations caused by the poorly calibrated performance of the Tesla Adaptive Cruise Control system. I have been forced to stop using the Adaptive Cruise Control and Auto-steer on my Model Y as this problem is on going.
Corrective Action:
Multiple occurrences of unanticipated hard breaking. Adaptive Cruise Control will slam on the breaks when car is adjacent a pedestrian or bicyclist. The car car doesn't slow down as it approaches a pedestrian walking on the side of the road but slams the breaks on when the car is next to the pedestrian or cyclist. This unanticipated event causes the car to immediately drop in speed between 5 to 30 mph. Any motorists following will not be prepared for this illogical behavior and significantly increases the probability of a rear end collision. This behavior of the Adaptive Cruise Control has also occurred when the car approaches oncoming highway traffic regardless of whether the highway is divided or not. In this event, if the driver of the Tesla model Y does not instantly take over complete control of the vehicle a severe rear end collision can occur. I have not addressed this with Tesla nor have I taken my car in for inspection. I have been told by an owner of a Model 3 and an owner of a Model S that they have also experienced similar situations caused by the poorly calibrated performance of the Tesla Adaptive Cruise Control system. I have been forced to stop using the Adaptive Cruise Control and Auto-steer on my Model Y as this problem is on going.
Additional Notes:
Multiple occurrences of unanticipated hard breaking. Adaptive Cruise Control will slam on the breaks when car is adjacent a pedestrian or bicyclist. The car car doesn't slow down as it approaches a pedestrian walking on the side of the road but slams the breaks on when the car is next to the pedestrian or cyclist. This unanticipated event causes the car to immediately drop in speed between 5 to 30 mph. Any motorists following will not be prepared for this illogical behavior and significantly increases the probability of a rear end collision. This behavior of the Adaptive Cruise Control has also occurred when the car approaches oncoming highway traffic regardless of whether the highway is divided or not. In this event, if the driver of the Tesla model Y does not instantly take over complete control of the vehicle a severe rear end collision can occur. I have not addressed this with Tesla nor have I taken my car in for inspection. I have been told by an owner of a Model 3 and an owner of a Model S that they have also experienced similar situations caused by the poorly calibrated performance of the Tesla Adaptive Cruise Control system. I have been forced to stop using the Adaptive Cruise Control and Auto-steer on my Model Y as this problem is on going.
Mfg Campaign: 11453260
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Corrective Action:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Additional Notes:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Mfg Campaign: 11453286
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Corrective Action:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Additional Notes:
The adaptive cruise control feature frequently hits the brakes despite no obstacles in the road. Major triggers seem to be: Oncoming cars on an undivided highway at night. Oncoming 18-wheelers on an undivided highway at any time in day. Going over the top of a hill. Small bumps in the road at night. A large vehicle with blinking red hazard lights in view. (This will slam on the brakes and set the speed limit to 50 as it seems to think it's an emergency vehicle) Blinking red traffic lights. Sometimes HOV lane entrances will use a blinking red light to show that the lane is closed, and the car will slam on the brakes thinking it's an emergency vehicle. There's a risk of rear-end collisions caused by the sudden decelerations. Most of these events happened on highways with low traffic. No warning lights or messages were displayed before the events.
Mfg Campaign: 11453286
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car ‘phantom’ brakes all the time. It is so bad that I cannot use the cruise control. I’ve had several instances where vehicles following me almost hit the back of my car because my car braked so hard.
Corrective Action:
The car ‘phantom’ brakes all the time. It is so bad that I cannot use the cruise control. I’ve had several instances where vehicles following me almost hit the back of my car because my car braked so hard.
Additional Notes:
The car ‘phantom’ brakes all the time. It is so bad that I cannot use the cruise control. I’ve had several instances where vehicles following me almost hit the back of my car because my car braked so hard.
Mfg Campaign: 11453067
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Corrective Action:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Additional Notes:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Mfg Campaign: 11453074
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Corrective Action:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Additional Notes:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Mfg Campaign: 11453074
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Corrective Action:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Additional Notes:
While I’m adaptive cruise control or Autopilot the vehicle has phantom braking which occurs. Vehicle will slam on the brakes for no apparent reason.
Mfg Campaign: 11453074
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking. I have had numerous incidents of phantom braking, and can reproduce the problem at will on a particular stretch of road. It happens regularly on city streets, occasionally on Interstate highways. It is sufficiently unreliable as to be worthless. I reported the problem to Tesla online in a service request, and was told that the problem will be or has been solved with software.
Corrective Action:
Phantom braking. I have had numerous incidents of phantom braking, and can reproduce the problem at will on a particular stretch of road. It happens regularly on city streets, occasionally on Interstate highways. It is sufficiently unreliable as to be worthless. I reported the problem to Tesla online in a service request, and was told that the problem will be or has been solved with software.
Additional Notes:
Phantom braking. I have had numerous incidents of phantom braking, and can reproduce the problem at will on a particular stretch of road. It happens regularly on city streets, occasionally on Interstate highways. It is sufficiently unreliable as to be worthless. I reported the problem to Tesla online in a service request, and was told that the problem will be or has been solved with software.
Mfg Campaign: 11453075
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Corrective Action:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Additional Notes:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Mfg Campaign: 11453108
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Corrective Action:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Additional Notes:
While using the adaptive cruise control on the highway, the car abruptly slowed down from approximately 70 mph to less than 55 within a few seconds before I was able to push the gas petal and reaccelerate. This has happened 3 other times in the last several weeks and I am now afraid to use the cruise control. Whereas no accident occurred, if it happened when another car was following me closely, it could have easily resulted in a crash. Each time this has happened, there were no other cars nearby so I don’t know what the car ‘saw’ and was reacting to. The date entered below for the incident is the most recent occurrence.
Mfg Campaign: 11453108
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When car was in "traffic aware cruise control" on open highway it has multiple times unexpectedly braked hard when there were no vehicles or objects in front of it. Once there was a car behind me so I had to accelerate hard to avoid being rear ended. Once it may have been reacting to an oncoming truck in the opposite lane.
Corrective Action:
When car was in "traffic aware cruise control" on open highway it has multiple times unexpectedly braked hard when there were no vehicles or objects in front of it. Once there was a car behind me so I had to accelerate hard to avoid being rear ended. Once it may have been reacting to an oncoming truck in the opposite lane.
Additional Notes:
When car was in "traffic aware cruise control" on open highway it has multiple times unexpectedly braked hard when there were no vehicles or objects in front of it. Once there was a car behind me so I had to accelerate hard to avoid being rear ended. Once it may have been reacting to an oncoming truck in the opposite lane.
Mfg Campaign: 11453127
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Corrective Action:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Additional Notes:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Mfg Campaign: 11453141
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Corrective Action:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Additional Notes:
My wife and I were driving south on Interstate-93 in NH on Superbowl Sunday. Traffic was heavy and we were traveling about 65 mph when our 2021 Model Y Tesla started beeping and the following message came on the screen - “PULL OVER SAFELY, Vehicle shutting down”. My wife was driving and had just enough time to cross over three lanes to get into the breakdown lane before the car came to a sudden stop. The car did not want to restart. We called the Tesla service center and they were about to order a tow truck but we asked if there was a ‘ctrl/alt/del’ type option. She had us select Safety>Power Off. When our Tesla came back on everything was seemingly normal so the service center said ‘this is very rare’ and that it should be okay to drive. We drove another few miles down 93 and luckily took an early exit ramp because the car shut down again at the bottom of the ramp. My wife and I restarted the car again and managed to limp home in some sort of “Power reduced” mode (i.e. painfully little acceleration). This was potentially a very dangerous situation! Luckily we were able to safely get into the breakdown lane but there wasn’t much time to spare.
Mfg Campaign: 11453141
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla Model Y has terrible Phantom Braking problems. The AutoPilot features on the Tesla is extremely dangerous. Phantom Braking can happened anytime whenever AutoPilot feature is used, it just suddenly slow the vehicle without warning, there’s no other vehicle in front of me. The problem occurred more on a less busy freeway/ highway, sometimes it’s totally useless because the the feature is too dangerous. On a two lane highway, when more car detect a larger vehicle on the opposite lane, it started slowing down, sometimes that’s very dangerous because cars behind me almost hit my car. Tesla’s AutoPilot is extremely dangerous, they should recall the car and fix the problem.
Corrective Action:
My Tesla Model Y has terrible Phantom Braking problems. The AutoPilot features on the Tesla is extremely dangerous. Phantom Braking can happened anytime whenever AutoPilot feature is used, it just suddenly slow the vehicle without warning, there’s no other vehicle in front of me. The problem occurred more on a less busy freeway/ highway, sometimes it’s totally useless because the the feature is too dangerous. On a two lane highway, when more car detect a larger vehicle on the opposite lane, it started slowing down, sometimes that’s very dangerous because cars behind me almost hit my car. Tesla’s AutoPilot is extremely dangerous, they should recall the car and fix the problem.
Additional Notes:
My Tesla Model Y has terrible Phantom Braking problems. The AutoPilot features on the Tesla is extremely dangerous. Phantom Braking can happened anytime whenever AutoPilot feature is used, it just suddenly slow the vehicle without warning, there’s no other vehicle in front of me. The problem occurred more on a less busy freeway/ highway, sometimes it’s totally useless because the the feature is too dangerous. On a two lane highway, when more car detect a larger vehicle on the opposite lane, it started slowing down, sometimes that’s very dangerous because cars behind me almost hit my car. Tesla’s AutoPilot is extremely dangerous, they should recall the car and fix the problem.
Mfg Campaign: 11453162
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Corrective Action:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Additional Notes:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Mfg Campaign: 11452925
Recall Date: Feb 19, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Corrective Action:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Additional Notes:
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Mfg Campaign: 11452925
Recall Date: Feb 19, 2022
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