Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Corrective Action:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Additional Notes:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Mfg Campaign: 11457065
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Corrective Action:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Additional Notes:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Mfg Campaign: 11457065
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Corrective Action:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Additional Notes:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Mfg Campaign: 11456716
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Corrective Action:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Additional Notes:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Mfg Campaign: 11456716
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Corrective Action:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Additional Notes:
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Mfg Campaign: 11456716
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Corrective Action:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Additional Notes:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Mfg Campaign: 11456721
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Corrective Action:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Additional Notes:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Mfg Campaign: 11456721
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Corrective Action:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Additional Notes:
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Mfg Campaign: 11456721
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cabin climate control failure, no heat
Corrective Action:
Cabin climate control failure, no heat
Additional Notes:
Cabin climate control failure, no heat
Mfg Campaign: 11456759
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Corrective Action:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Additional Notes:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Mfg Campaign: 11456766
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Corrective Action:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Additional Notes:
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Mfg Campaign: 11456766
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Corrective Action:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Additional Notes:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Mfg Campaign: 11456768
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Corrective Action:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Additional Notes:
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Mfg Campaign: 11456768
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Corrective Action:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Additional Notes:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Mfg Campaign: 11456795
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Corrective Action:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Additional Notes:
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Mfg Campaign: 11456795
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Have had problems with 'phantom breaking" while using adaptive cruise control (not full Autopilot). This has happened over a dozen times over the last several firmware updates including latest version 22.4.5.16. For no obvious reason, the car just applied the brakes fairly hard (no skids) while at highway speeds without other vehicles nearby or no shadows visible.
Corrective Action:
Have had problems with 'phantom breaking" while using adaptive cruise control (not full Autopilot). This has happened over a dozen times over the last several firmware updates including latest version 22.4.5.16. For no obvious reason, the car just applied the brakes fairly hard (no skids) while at highway speeds without other vehicles nearby or no shadows visible.
Additional Notes:
Have had problems with 'phantom breaking" while using adaptive cruise control (not full Autopilot). This has happened over a dozen times over the last several firmware updates including latest version 22.4.5.16. For no obvious reason, the car just applied the brakes fairly hard (no skids) while at highway speeds without other vehicles nearby or no shadows visible.
Mfg Campaign: 11456884
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Corrective Action:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Additional Notes:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Mfg Campaign: 11456615
Recall Date: Mar 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Corrective Action:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Additional Notes:
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Mfg Campaign: 11456615
Recall Date: Mar 14, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Corrective Action:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Additional Notes:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Mfg Campaign: 11456430
Recall Date: Mar 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Corrective Action:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Additional Notes:
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Mfg Campaign: 11456430
Recall Date: Mar 12, 2022
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