Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Corrective Action:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Additional Notes:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Mfg Campaign: 11459610
Recall Date: Apr 4, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Corrective Action:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Additional Notes:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Mfg Campaign: 11459610
Recall Date: Apr 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Corrective Action:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Additional Notes:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Mfg Campaign: 11459454
Recall Date: Apr 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Corrective Action:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Additional Notes:
Frequent abrupt and unsafe phantom braking while using cruise control. Mostly due to headlights from semi-trucks coming in opposite direction but occasionally from just a dark patch on the road. On a long road trip from WA to AZ, it made using the speed control feature impossible. The vehicle would lurch hard enough to physically throw you forward in your seat and rapidly slow the car (increasing potential to be rear ended). No warning messages or failure notifications. The problem was reported to Tesla (not to police, insurance, etc because no accident ensued) and the response was in a nutshell “it is working how it should “.
Mfg Campaign: 11459454
Recall Date: Apr 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving along highway 330 in Iowa, car slowed from 70 mph to 15 for no apparent reason. No cars, animals or obstruction were around
Corrective Action:
Driving along highway 330 in Iowa, car slowed from 70 mph to 15 for no apparent reason. No cars, animals or obstruction were around
Additional Notes:
Driving along highway 330 in Iowa, car slowed from 70 mph to 15 for no apparent reason. No cars, animals or obstruction were around
Mfg Campaign: 11459325
Recall Date: Apr 2, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
When Tesla infotainment system needs a restart due to malfunction (which is easy to accomplish by holding the 2 steering wheel buttons for 10 seconds), the car doesn't allow the turning signals to function. All other essential motor functions work normally, it's just the turning signals don't. As a result, there were a couple of times when I needed to restart the screen due to bugs and turn on my signals without success - since I had to turn in a high traffic street. It's great that the car allows the infotainment to be restarted, but I don't believe a safety function such as turning signals should be impacted - there should be a temporary way to keep them working to avoid this safety hazard. I love my car and love what the company is doing, but this one I had to report since I'm concerned this might impact a lot of other drivers and potentially cause injury.
Corrective Action:
When Tesla infotainment system needs a restart due to malfunction (which is easy to accomplish by holding the 2 steering wheel buttons for 10 seconds), the car doesn't allow the turning signals to function. All other essential motor functions work normally, it's just the turning signals don't. As a result, there were a couple of times when I needed to restart the screen due to bugs and turn on my signals without success - since I had to turn in a high traffic street. It's great that the car allows the infotainment to be restarted, but I don't believe a safety function such as turning signals should be impacted - there should be a temporary way to keep them working to avoid this safety hazard. I love my car and love what the company is doing, but this one I had to report since I'm concerned this might impact a lot of other drivers and potentially cause injury.
Additional Notes:
When Tesla infotainment system needs a restart due to malfunction (which is easy to accomplish by holding the 2 steering wheel buttons for 10 seconds), the car doesn't allow the turning signals to function. All other essential motor functions work normally, it's just the turning signals don't. As a result, there were a couple of times when I needed to restart the screen due to bugs and turn on my signals without success - since I had to turn in a high traffic street. It's great that the car allows the infotainment to be restarted, but I don't believe a safety function such as turning signals should be impacted - there should be a temporary way to keep them working to avoid this safety hazard. I love my car and love what the company is doing, but this one I had to report since I'm concerned this might impact a lot of other drivers and potentially cause injury.
Mfg Campaign: 11459354
Recall Date: Apr 2, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Corrective Action:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Additional Notes:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Mfg Campaign: 11459080
Recall Date: Mar 31, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Corrective Action:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Additional Notes:
Cameras did not work with turn signals. WIPERS STOPPED WORKING. Then the screen went blank. I don’t know if the hazard lights worked initially when pressed. This occurred in a rainstorm going over 60mph. We almost were in a wreck due to not being able to see and needing to exit highway immediately. Stopped car. Rebooted. Difficultly opening charging dock 15 minutes later. Have called Tesla in Columbus, Ohio and left message.
Mfg Campaign: 11459080
Recall Date: Mar 31, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Corrective Action:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Additional Notes:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Mfg Campaign: 11458915
Recall Date: Mar 30, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Corrective Action:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Additional Notes:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Mfg Campaign: 11458915
Recall Date: Mar 30, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Corrective Action:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Additional Notes:
While driving along on an interstate highway at night, the frame rate for the display system including speedometer and other vehicle information drastically dropped. This resulted in limited situational awareness of what the car was doing. Updates for lane changing, blind spot detection, and lane departure warnings were delayed/lagged as a result of the reduced frame rate. This did not impact how the vehicle drove, or activation of turn signals, and the lower frame rate did not result in any flickering of the display. A display reset was required while driving at highway speeds to regain full situational awareness.
Mfg Campaign: 11458915
Recall Date: Mar 30, 2022
Tesla, Inc.
Defect Description:
Tether, Lower Anchor (on car seat or vehicle)
Potential Consequences:
I have had 2 seats from Evenflo. One purchased from Target and another replacement that they sent to me as I reported the LATCH connectors were installed backwards/upside down. I cannot attach the base to the anchors without putting them in upside down or twisting the straps. Since this is the second one, I believe it is a manufacturing defect.
Corrective Action:
I have had 2 seats from Evenflo. One purchased from Target and another replacement that they sent to me as I reported the LATCH connectors were installed backwards/upside down. I cannot attach the base to the anchors without putting them in upside down or twisting the straps. Since this is the second one, I believe it is a manufacturing defect.
Additional Notes:
I have had 2 seats from Evenflo. One purchased from Target and another replacement that they sent to me as I reported the LATCH connectors were installed backwards/upside down. I cannot attach the base to the anchors without putting them in upside down or twisting the straps. Since this is the second one, I believe it is a manufacturing defect.
Mfg Campaign: 11458906
Recall Date: Mar 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY STEERING
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without the brake pedal being depressed. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,500.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without the brake pedal being depressed. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,500.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without the brake pedal being depressed. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,500.
Mfg Campaign: 11458609
Recall Date: Mar 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We have had issues with the “autopilot” function braking when no obstruction exists. Situations that trigger these unnecessary breaking events generally involve shadows on the roadway, visible disturbances such as reflected sunlight, or other visual circumstances that in some way impact the appearance on the roadway surface. These appearances are generally widespread on county roads and state highways, but are less frequent on the Interstate highways. Due to the severity of these breaking actions we have greatly reduced the use of the “Autopilot” feature, and now only us it sparingly on the interstate when the lighting conditions are good. Due to loss of confidence we use it very infrequently, only once every few weeks at most. These emergency breaking events are greatly unwarranted 95% of the time. In addition, we feel that the unexpected nature of these events and the severity of them have increased our risk of collision. This is due to the unexpected and unintended breaking causing an accident from a vehicle rear ending us on the highway. We have not been in a collision yet. I feel that this feature is not yet ready for release and it should be disabled or rolled back until such a time it can be trusted to not increase the risk of collision for the occupants. To answer the questions specifically: What component or system failed or malfunctioned: Autopilot / automatic emergency breaking. How was your safety or the safety of others put at risk?: Uncommanded and unwarranted emergency breaking increases risk for an accident. Has the problem been reproduced or confirmed by a dealer or independent service center?: No Has the vehicle or component been inspected by the manufacturer or others: Remote diagnostics performed by manufacture. No problem found. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Other then alerting to the breaking action, no warnings have been displayed.
Corrective Action:
We have had issues with the “autopilot” function braking when no obstruction exists. Situations that trigger these unnecessary breaking events generally involve shadows on the roadway, visible disturbances such as reflected sunlight, or other visual circumstances that in some way impact the appearance on the roadway surface. These appearances are generally widespread on county roads and state highways, but are less frequent on the Interstate highways. Due to the severity of these breaking actions we have greatly reduced the use of the “Autopilot” feature, and now only us it sparingly on the interstate when the lighting conditions are good. Due to loss of confidence we use it very infrequently, only once every few weeks at most. These emergency breaking events are greatly unwarranted 95% of the time. In addition, we feel that the unexpected nature of these events and the severity of them have increased our risk of collision. This is due to the unexpected and unintended breaking causing an accident from a vehicle rear ending us on the highway. We have not been in a collision yet. I feel that this feature is not yet ready for release and it should be disabled or rolled back until such a time it can be trusted to not increase the risk of collision for the occupants. To answer the questions specifically: What component or system failed or malfunctioned: Autopilot / automatic emergency breaking. How was your safety or the safety of others put at risk?: Uncommanded and unwarranted emergency breaking increases risk for an accident. Has the problem been reproduced or confirmed by a dealer or independent service center?: No Has the vehicle or component been inspected by the manufacturer or others: Remote diagnostics performed by manufacture. No problem found. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Other then alerting to the breaking action, no warnings have been displayed.
Additional Notes:
We have had issues with the “autopilot” function braking when no obstruction exists. Situations that trigger these unnecessary breaking events generally involve shadows on the roadway, visible disturbances such as reflected sunlight, or other visual circumstances that in some way impact the appearance on the roadway surface. These appearances are generally widespread on county roads and state highways, but are less frequent on the Interstate highways. Due to the severity of these breaking actions we have greatly reduced the use of the “Autopilot” feature, and now only us it sparingly on the interstate when the lighting conditions are good. Due to loss of confidence we use it very infrequently, only once every few weeks at most. These emergency breaking events are greatly unwarranted 95% of the time. In addition, we feel that the unexpected nature of these events and the severity of them have increased our risk of collision. This is due to the unexpected and unintended breaking causing an accident from a vehicle rear ending us on the highway. We have not been in a collision yet. I feel that this feature is not yet ready for release and it should be disabled or rolled back until such a time it can be trusted to not increase the risk of collision for the occupants. To answer the questions specifically: What component or system failed or malfunctioned: Autopilot / automatic emergency breaking. How was your safety or the safety of others put at risk?: Uncommanded and unwarranted emergency breaking increases risk for an accident. Has the problem been reproduced or confirmed by a dealer or independent service center?: No Has the vehicle or component been inspected by the manufacturer or others: Remote diagnostics performed by manufacture. No problem found. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Other then alerting to the breaking action, no warnings have been displayed.
Mfg Campaign: 11458668
Recall Date: Mar 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Corrective Action:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Additional Notes:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Mfg Campaign: 11458744
Recall Date: Mar 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Corrective Action:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Additional Notes:
Please see attached PDF for description of the phantom braking problem with my 2021 Tesla Model Y.
Mfg Campaign: 11458744
Recall Date: Mar 28, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Corrective Action:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Additional Notes:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Mfg Campaign: 11458427
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Corrective Action:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Additional Notes:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Mfg Campaign: 11458427
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Corrective Action:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Additional Notes:
The Tesla’s operating system on the center screen froze. I was unable to view speed. I was also unable to turn on wipers, blinkers, or switch headlight beam setting. The operating system had to be rebooted while driving. This has happened twice. The first time was 2/11/2022, on I40 W in TN. The second time, noted below, was on I65 S in AL.
Mfg Campaign: 11458427
Recall Date: Mar 26, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Corrective Action:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Additional Notes:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Mfg Campaign: 11458329
Recall Date: Mar 25, 2022
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