Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Corrective Action:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Additional Notes:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Mfg Campaign: 11458329
Recall Date: Mar 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Corrective Action:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Additional Notes:
I was stopping at the parking lot of my church St. Thomas Syro-Malabar Catholic Forane Church (508 Elizabeth Ave, Somerset, NJ 08873) to drop my daughter. I applied the break but the vehicle kept moving and hit the gas line of the church. The gasline broke and car front got damaged. There was no auto break and warning of the obstacle.
Mfg Campaign: 11458329
Recall Date: Mar 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Corrective Action:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Additional Notes:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Mfg Campaign: 11458359
Recall Date: Mar 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Corrective Action:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Additional Notes:
While driving on the highway from Ohio to Arizona in December and returning to Ohio in February when using the adaptive cruise control, my car would suddenly and without warning brake and felt as if it would stop if I had not pushed the accelerator. I drove a total of 10 days, and it happened on some days two or three times, once happening five times. Luckily when it happened the traffic was light, but if someone had been behind me, I'm sure there would have been a rear end collision. It caused my wife and me to lurch forward from the sudden deceleration, and our seatbelts kept us from hitting our heads. When I got home, I reported it to Tesla by phone and was told that someone would get back to me. On March 24 I received an email, stating that "this behavior is a known limitation" and "Traffic-Aware Cruise Control may react to vehicles or objects that either do not exist or are not in the lane of travel, causing Model Y to slow down unnecessarily or inappropriately." Tesla did not offer to remedy the problem, saying only that "The braking behavior will improve over time with software updates." Tesla suggested that somehow I did something wrong, when it stated: "When using Autopilot features it is the driver’s responsibility to remain aware and be ready to take corrective action at all times." There was no corrective action to take except for the sudden braking of the car.
Mfg Campaign: 11458359
Recall Date: Mar 25, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I started having issues with my heat pump and described to the service center that on multiple occasions it has malfunctioned or improperly heated the cabin on both negative temperature and 40° days. I mentioned it also makes a weird noise. Because I mentioned a noise they refused to look at it under warranty and will not look at it unless I pay 87.50. They have a known ongoing issue with what pumps for our model and this should be a priority for them to take care of. It seems like incredibly irresponsible business. This has happened on multiple occasions with tesla they refuse to look at many safety concerns unless I pay. There are also numerous other safety issues with my car they refuse to fix.
Corrective Action:
I started having issues with my heat pump and described to the service center that on multiple occasions it has malfunctioned or improperly heated the cabin on both negative temperature and 40° days. I mentioned it also makes a weird noise. Because I mentioned a noise they refused to look at it under warranty and will not look at it unless I pay 87.50. They have a known ongoing issue with what pumps for our model and this should be a priority for them to take care of. It seems like incredibly irresponsible business. This has happened on multiple occasions with tesla they refuse to look at many safety concerns unless I pay. There are also numerous other safety issues with my car they refuse to fix.
Additional Notes:
I started having issues with my heat pump and described to the service center that on multiple occasions it has malfunctioned or improperly heated the cabin on both negative temperature and 40° days. I mentioned it also makes a weird noise. Because I mentioned a noise they refused to look at it under warranty and will not look at it unless I pay 87.50. They have a known ongoing issue with what pumps for our model and this should be a priority for them to take care of. It seems like incredibly irresponsible business. This has happened on multiple occasions with tesla they refuse to look at many safety concerns unless I pay. There are also numerous other safety issues with my car they refuse to fix.
Mfg Campaign: 11457869
Recall Date: Mar 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Corrective Action:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Additional Notes:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Mfg Campaign: 11457651
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Corrective Action:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Additional Notes:
I have experienced the now well-documented "phantom braking" problems with my 2021 Tesla model Y. This happens on long trips when I use "Traffic-Aware Cruise Control." The problem seems to occur most often at the crest of a hill, especially if there is a guard rail.
Mfg Campaign: 11457651
Recall Date: Mar 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Corrective Action:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Additional Notes:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Mfg Campaign: 11457546
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Corrective Action:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Additional Notes:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Mfg Campaign: 11457546
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Corrective Action:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Additional Notes:
Since buying the car 6/30/21 the automatic emergency braking has activated >300 times not once was it appropriate. We have had the car back to Tesla Service twice to repair the problem with out any improvement. It is only by luck that we have not had an accident. This is not an effective safety feature and it is increasing the likelihood of an accident. If Tesla cannot fix this it should be forced to deactivating the system
Mfg Campaign: 11457546
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Corrective Action:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Additional Notes:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Mfg Campaign: 11457441
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Corrective Action:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Additional Notes:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Mfg Campaign: 11457441
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Corrective Action:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Additional Notes:
For the last few software updates and for a few months the vehicle will phantom brake and apply aggressive stopping in traffic for no reason when using cruise control, autopilot, or full self driving. Instances have occurred which has nearly caused us to be rear-ended by other vehicles. Additionally the car will turn aggressive when using passing lanes. We have experienced instances where the car will turn into a short right turn lane at highway speeds unexpectedly and then require immediate intervention or the brakes will be applied very hard. These situations are repeatable and occur frequently for no reason.
Mfg Campaign: 11457441
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Corrective Action:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Additional Notes:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Mfg Campaign: 11457247
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Corrective Action:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Additional Notes:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Mfg Campaign: 11457247
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Corrective Action:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Additional Notes:
We've owned this car since delivered in June 2021. Took a trip from AZ to MO in July 2021. When using cruise control, the system occasionally and severely activated the brakes when passing a large vehicle on a four lane divided highway and in some cases no one else was around on the 4 lane divided highway. Auto braking only happened if on cruise control and did not occur if cruise not activated. I mentioned this to a service tech at one of the charging stations in Rolla, MO who indicated it was a known issue and they were working on it. I didn't report it to Tesla thinking it was being handled, but now I see many others reporting it and you dates indicate cars produced prior to April 2021. I'm assuming ours was produced around that time.
Mfg Campaign: 11457247
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Corrective Action:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Additional Notes:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Mfg Campaign: 11457355
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Corrective Action:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Additional Notes:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Mfg Campaign: 11457355
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Corrective Action:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Additional Notes:
I was driving northbound on Highway 1 on 3-18-22 from Ventura California to Clayton California where I live. Four times through my trip the car suddenly decelerated and the brakes were applied automatically for no reason whatsoever there was no traffic in front of me there were no obstacles in front of me there were no hazards in front of me, it was open road and for whatever reason the car auto braked which immediately reduced my speed to a dangerous condition. If I had been in traffic I would’ve been rear ended!
Mfg Campaign: 11457355
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Corrective Action:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Additional Notes:
Vehicle brakes randomly at highway speeds while utilizing ADAS. Brakes hard and fast without warning.
Mfg Campaign: 11457065
Recall Date: Mar 17, 2022
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