Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving roughly 80 mph on an open highway. Clear skies. No cruise control/autopilot engaged. Vehicle slammed on the brakes. Threw both occupants rapidly forward in our seats. Lucky no cars behind us.
Corrective Action:
We were driving roughly 80 mph on an open highway. Clear skies. No cruise control/autopilot engaged. Vehicle slammed on the brakes. Threw both occupants rapidly forward in our seats. Lucky no cars behind us.
Additional Notes:
We were driving roughly 80 mph on an open highway. Clear skies. No cruise control/autopilot engaged. Vehicle slammed on the brakes. Threw both occupants rapidly forward in our seats. Lucky no cars behind us.
Mfg Campaign: 11461992
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Corrective Action:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Additional Notes:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Mfg Campaign: 11462116
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Corrective Action:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Additional Notes:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Mfg Campaign: 11462116
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Corrective Action:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Additional Notes:
On 3/7/22- 3/15/22 I and my wife took our Tesla Model Y 2021 for an extensive trip from San Diego, CA to Sedona, AZ. Our Tesla does not equipped with Autopilot. On 3/7 while on I-8 E Arizona, our Tesla was on cruise control at HWY speed, it suddendly braked from 75 miles/hr to 60 miles/hr and slowly going back up without any appearance reasons! There was No cars near and around. Afterward, it happened several more times so we stopped using cruise control on the second day of our trips until return home due to safety concerns of getting hit from behind. I took the Tesla to Tesla service for a check of the issue about a week after return San Diego, and the Tesla technician took the car for a test drive and found nothing wrong!
Mfg Campaign: 11462116
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During cruise control the vehicle automatically slows down periodically.
Corrective Action:
During cruise control the vehicle automatically slows down periodically.
Additional Notes:
During cruise control the vehicle automatically slows down periodically.
Mfg Campaign: 11460798
Recall Date: Apr 14, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Mfg Campaign: 11460673
Recall Date: Apr 13, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Corrective Action:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Additional Notes:
The contact owns a 2021 Tesla Model Y. The contact stated while driving 80 MPH, the self-driving feature independently activated and the vehicle decelerated to 50 MPH inadvertently within several seconds. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,480.
Mfg Campaign: 11460673
Recall Date: Apr 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When my Tesla Y is in cruise control, there have been intermittent unexpected slow downs causing the car to abruptly slow down on the highway. On my last road trip it happened about 5 times.
Corrective Action:
When my Tesla Y is in cruise control, there have been intermittent unexpected slow downs causing the car to abruptly slow down on the highway. On my last road trip it happened about 5 times.
Additional Notes:
When my Tesla Y is in cruise control, there have been intermittent unexpected slow downs causing the car to abruptly slow down on the highway. On my last road trip it happened about 5 times.
Mfg Campaign: 11460513
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Corrective Action:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Additional Notes:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Mfg Campaign: 11460517
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Corrective Action:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Additional Notes:
I was driving on full self driving assistance on the highway on the far left lane. I wanted to change lane to exit but notice a car was in my blind spot so I tried to take over the car my tugging the wheel. The car sounded an alarm indicating I was going to crash I think into the left median, so it auto corrected to pull towards the right lane. I didn't want to hit any incoming car so I tried to tug it left. I believe I was fighting with the car to regain control of the car and ended up hitting the left median which ricochet the car all the way to the right hitting the median, where the car came to a stop.
Mfg Campaign: 11460517
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Occasionally, while the Adaptive Cruise Control (TACC) is engaged, the vehicle will suddenly brake as if there is an obstacle immediately in front of the car, even though there is not one and the road is completely clear. Sometimes this happens randomly on a divided highway, other times it happens on a two-lane highway when a large truck is approaching in the oncoming lane. Sometimes it is a minor deceleration, other times it is aggressive braking. During one particular road trip, on an empty & divided highway, the vehicle braked unnecessarily over 20 times in a 1 hour span. This is an ongoing issue and continues to occur any time TACC is engaged and there is a clear, unobstructed road ahead of the vehicle. This prevents a safety hazard to any vehicle(s) following behind, as well as the occupants of the offending vehicle, because it could directly result in being rear-ended. When I initially reported this problem to Tesla in December of 2021, they refused to acknowledge it, much less attempt to address it. I submitted a second request for service that same month, 3 weeks later, and their response was the same. However, when I submitted a third request this month (April 2022), the dealer finally confirmed that this is indeed an issue. Yes, the vehicle has been inspected by the manufacturer. No warning of any kind accompanies the malfunction, and there are no discernable symptoms.
Corrective Action:
Occasionally, while the Adaptive Cruise Control (TACC) is engaged, the vehicle will suddenly brake as if there is an obstacle immediately in front of the car, even though there is not one and the road is completely clear. Sometimes this happens randomly on a divided highway, other times it happens on a two-lane highway when a large truck is approaching in the oncoming lane. Sometimes it is a minor deceleration, other times it is aggressive braking. During one particular road trip, on an empty & divided highway, the vehicle braked unnecessarily over 20 times in a 1 hour span. This is an ongoing issue and continues to occur any time TACC is engaged and there is a clear, unobstructed road ahead of the vehicle. This prevents a safety hazard to any vehicle(s) following behind, as well as the occupants of the offending vehicle, because it could directly result in being rear-ended. When I initially reported this problem to Tesla in December of 2021, they refused to acknowledge it, much less attempt to address it. I submitted a second request for service that same month, 3 weeks later, and their response was the same. However, when I submitted a third request this month (April 2022), the dealer finally confirmed that this is indeed an issue. Yes, the vehicle has been inspected by the manufacturer. No warning of any kind accompanies the malfunction, and there are no discernable symptoms.
Additional Notes:
Occasionally, while the Adaptive Cruise Control (TACC) is engaged, the vehicle will suddenly brake as if there is an obstacle immediately in front of the car, even though there is not one and the road is completely clear. Sometimes this happens randomly on a divided highway, other times it happens on a two-lane highway when a large truck is approaching in the oncoming lane. Sometimes it is a minor deceleration, other times it is aggressive braking. During one particular road trip, on an empty & divided highway, the vehicle braked unnecessarily over 20 times in a 1 hour span. This is an ongoing issue and continues to occur any time TACC is engaged and there is a clear, unobstructed road ahead of the vehicle. This prevents a safety hazard to any vehicle(s) following behind, as well as the occupants of the offending vehicle, because it could directly result in being rear-ended. When I initially reported this problem to Tesla in December of 2021, they refused to acknowledge it, much less attempt to address it. I submitted a second request for service that same month, 3 weeks later, and their response was the same. However, when I submitted a third request this month (April 2022), the dealer finally confirmed that this is indeed an issue. Yes, the vehicle has been inspected by the manufacturer. No warning of any kind accompanies the malfunction, and there are no discernable symptoms.
Mfg Campaign: 11460600
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving in the adaptive cruise control the vehicle will suddenly go into a hard brake while at highway speeds. This has happened multiple times during both day and night, on roads varying from two lane highways to larger multi lane interstate freeways, and during weather conditions have always been clear. This feature has been typically only been used when traffic is light, as this problem has been documented by countless Tesla Y owners. This issue has been documented and reported to Tesla via the in vehicle reporting feature. When this happens it is a sudden and unexpected action that may cause another vehicle to rear end me, and or possibly loose control during the hard and sudden braking.
Corrective Action:
While driving in the adaptive cruise control the vehicle will suddenly go into a hard brake while at highway speeds. This has happened multiple times during both day and night, on roads varying from two lane highways to larger multi lane interstate freeways, and during weather conditions have always been clear. This feature has been typically only been used when traffic is light, as this problem has been documented by countless Tesla Y owners. This issue has been documented and reported to Tesla via the in vehicle reporting feature. When this happens it is a sudden and unexpected action that may cause another vehicle to rear end me, and or possibly loose control during the hard and sudden braking.
Additional Notes:
While driving in the adaptive cruise control the vehicle will suddenly go into a hard brake while at highway speeds. This has happened multiple times during both day and night, on roads varying from two lane highways to larger multi lane interstate freeways, and during weather conditions have always been clear. This feature has been typically only been used when traffic is light, as this problem has been documented by countless Tesla Y owners. This issue has been documented and reported to Tesla via the in vehicle reporting feature. When this happens it is a sudden and unexpected action that may cause another vehicle to rear end me, and or possibly loose control during the hard and sudden braking.
Mfg Campaign: 11460314
Recall Date: Apr 10, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla’s automatic wipers does not always work and it’s a serious safety concerns. I have videos of the automatic wipers not working during a light and heavy rain and it hindered visibilities on the road. Sometimes I traveled for 2 mins without the wiper sweeping water from the windshield. Due to Tesla’s bully tactics, and retributions, please do not share my name or phone number with Tesla, thank you.
Corrective Action:
Tesla’s automatic wipers does not always work and it’s a serious safety concerns. I have videos of the automatic wipers not working during a light and heavy rain and it hindered visibilities on the road. Sometimes I traveled for 2 mins without the wiper sweeping water from the windshield. Due to Tesla’s bully tactics, and retributions, please do not share my name or phone number with Tesla, thank you.
Additional Notes:
Tesla’s automatic wipers does not always work and it’s a serious safety concerns. I have videos of the automatic wipers not working during a light and heavy rain and it hindered visibilities on the road. Sometimes I traveled for 2 mins without the wiper sweeping water from the windshield. Due to Tesla’s bully tactics, and retributions, please do not share my name or phone number with Tesla, thank you.
Mfg Campaign: 11460266
Recall Date: Apr 9, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My wife weighs 108lb the manual says the passenger airbag should be on if a person weighs approximately 100lb. About 80% of the time she sits in the passenger seat the seat does not detect she is there and it says the airbag is off. I took this to Tesla to repair and they said the sensor was working as designs. I feel this is a safety issue.
Corrective Action:
My wife weighs 108lb the manual says the passenger airbag should be on if a person weighs approximately 100lb. About 80% of the time she sits in the passenger seat the seat does not detect she is there and it says the airbag is off. I took this to Tesla to repair and they said the sensor was working as designs. I feel this is a safety issue.
Additional Notes:
My wife weighs 108lb the manual says the passenger airbag should be on if a person weighs approximately 100lb. About 80% of the time she sits in the passenger seat the seat does not detect she is there and it says the airbag is off. I took this to Tesla to repair and they said the sensor was working as designs. I feel this is a safety issue.
Mfg Campaign: 11460213
Recall Date: Apr 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Corrective Action:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Additional Notes:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Mfg Campaign: 11459815
Recall Date: Apr 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Corrective Action:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Additional Notes:
When driving the vehicle primarily on highways and with the Adaptive Cruise Control active, the car randomly reduces the cruise speed by up to 35 mph and then proceeds to slam the brakes. This happens intermittently on open road, 4 lane highways, with and without any traffic nearby. We logged the times that these occurred and took them to our local Tesla service center and they said “This is a software bug that we have to wait for Tesla to fix. There is no way to disable the adaptive nature of the cruise control either.” We informed them that this has been occurring for about 6 months now and they said “You’ll just have to wait until Tesla fixes the code. It gets better every release so eventually it won’t do this anymore”
Mfg Campaign: 11459815
Recall Date: Apr 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Corrective Action:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Additional Notes:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Mfg Campaign: 11459932
Recall Date: Apr 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Corrective Action:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Additional Notes:
While driving on interstate 25 the adaptive cruise control braked hard for no reason. There wasn’t any hazard and no traffic on clear days on a well marked road. It happened quite often . More than 100 occasions on a 65o mile drive.
Mfg Campaign: 11459932
Recall Date: Apr 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Over the course of an eight hour drive on a single lane highway, the vehicle abruptly applied brakes without any warning at full speed multiple (at least 30 times). In some instances, there were vehicles in the opposite lane. In other instances, there were none. In all cases, there were no vehicles in front in the same lane. Weather conditions were clear and dry, with full daylight illumination. This issue is most likely related to the camera-only change made to Tesla vehicles, which are used for TACC and autopilot features.
Corrective Action:
Over the course of an eight hour drive on a single lane highway, the vehicle abruptly applied brakes without any warning at full speed multiple (at least 30 times). In some instances, there were vehicles in the opposite lane. In other instances, there were none. In all cases, there were no vehicles in front in the same lane. Weather conditions were clear and dry, with full daylight illumination. This issue is most likely related to the camera-only change made to Tesla vehicles, which are used for TACC and autopilot features.
Additional Notes:
Over the course of an eight hour drive on a single lane highway, the vehicle abruptly applied brakes without any warning at full speed multiple (at least 30 times). In some instances, there were vehicles in the opposite lane. In other instances, there were none. In all cases, there were no vehicles in front in the same lane. Weather conditions were clear and dry, with full daylight illumination. This issue is most likely related to the camera-only change made to Tesla vehicles, which are used for TACC and autopilot features.
Mfg Campaign: 11459471
Recall Date: Apr 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Corrective Action:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Additional Notes:
All of these incidents occurred with adaptive cruise control engaged, and sometimes with lane keeping engaged. The vehicle frequently brakes, or slows dramatically, when on the freeway and there is no obstacle in the vicinity. Over the last three days I made the drive from Burbank to Anaheim along I-5. Always in the same area, the car would suddenly slow. In two out of the three incidents, the "max speed," which was set to 80, dropped to 45. Simultaneously, the car thought it was in a 55 mph zone (it was a 65 mph zone). In one of the three instances, the max speed was not changed, but the car still slowed dramatically. On the same commute, the car navigation always has me get off on Artesia Blvd, and then get right back on the freeway. The adaptive cruise has a configurable follow distance that the car seems to generally ignore. It's a number from 2 to 6 or so, and it's not clear what it's supposed to be (seconds or car lengths). It's rarely either, although it should represent seconds. When traffic comes to a complete stop, the car waits until it is too close to brake. When traffic begins moving, the car waits too long to start moving, and then accelerates excessively to catch up. Finally, when using the regular adpative cruise and lane keeping, I would signal lane changes and initiate the change. The car disengages steering but maintains cruise. In many cases, while still indicating the lane change, the car's lane departure warning will sound and it will attempt to correct my steering, which I have to physically override. My Nissan Leaf had adaptive cruise control, lane centering, and lane departure avoidance, and it never gave me these issues. Oh also, the Tesla frequently and erroneously warns of forward collision. It's really terrible, and it's due in no small part to the removal of the forward radar sensor.
Mfg Campaign: 11459610
Recall Date: Apr 4, 2022
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