TESLA MODEL Y 2020

Complete listing of complaints and recalls for this vehicle

447
Complaints
45
Recalls

Complaints & Recalls

447 Complaints 45 Recalls

Official Safety Recalls - Important!

45 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022
Tesla, Inc.
NHTSA Campaign: 22V702000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-013
Notice Date: Mar 31, 2023
Recall Date: Sep 19, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V050000 SAFETY RECALL
26.7K Vehicles Affected
Recall Date: Feb 2, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Potential Risk:
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-18-002
Notice Date: Apr 1, 2022
Recall Date: Feb 2, 2022
Tesla, Inc.
NHTSA Campaign: 22V045000 SAFETY RECALL
817.1K Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-002
Notice Date: Apr 1, 2022
Recall Date: Feb 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V912000 SAFETY RECALL
826 Vehicles Affected
Recall Date: Nov 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Potential Risk:
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-004
Notice Date: Jan 18, 2022
Recall Date: Nov 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V835000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-003
Notice Date: Dec 20, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V388000 SAFETY RECALL
2.2K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Potential Risk:
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V387000 SAFETY RECALL
6K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Potential Risk:
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-33-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V389000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Potential Risk:
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-001
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 20V709000 SAFETY RECALL
401 Vehicles Affected
Recall Date: Nov 17, 2020
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

Potential Risk:
A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
FREE Recall Solution:
Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-20-31-012
Notice Date: Jan 15, 2021
Recall Date: Nov 17, 2020
Tesla, Inc.
NHTSA Campaign: 20V609000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Sep 30, 2020
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
FREE Recall Solution:
Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-20-00-002
Notice Date: Sep 23, 2020
Recall Date: Sep 30, 2020

Consumer Complaints

447 Complaints
Tesla, Inc.
Campaign: 11453380 Other
1 Vehicles Affected
Feb 22, 2022
Defect Description:

WHEELS

Potential Consequences:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Corrective Action:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Additional Notes:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Manufacturer: TESLA
Mfg Campaign: 11453380
Notice Date: Feb 22, 2022
Recall Date: Feb 22, 2022
Tesla, Inc.
Campaign: 11453380 Other
1 Vehicles Affected
Feb 22, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Corrective Action:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Additional Notes:

i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.

Manufacturer: TESLA
Mfg Campaign: 11453380
Notice Date: Feb 22, 2022
Recall Date: Feb 22, 2022
Tesla, Inc.
Campaign: 11452659 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Corrective Action:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Additional Notes:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Manufacturer: TESLA
Mfg Campaign: 11452659
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452659 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Corrective Action:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Additional Notes:

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Manufacturer: TESLA
Mfg Campaign: 11452659
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452720 Other
Feb 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Corrective Action:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Additional Notes:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Manufacturer: TESLA
Mfg Campaign: 11452720
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452720 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Corrective Action:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Additional Notes:

Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.

Manufacturer: TESLA
Mfg Campaign: 11452720
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452746 Other
Feb 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Corrective Action:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Additional Notes:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Manufacturer: TESLA
Mfg Campaign: 11452746
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452746 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Corrective Action:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Additional Notes:

When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.

Manufacturer: TESLA
Mfg Campaign: 11452746
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452907 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.

Corrective Action:

This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.

Additional Notes:

This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.

Manufacturer: TESLA
Mfg Campaign: 11452907
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452394 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I saw the article today that other Tesla Model 3 and Model Y drivers were reporting phantom braking. My model Y has been doing this at a specific spot on the 5 Fwy south in the carpool lane in Santa Ana, CA. I now avoid that spot. I thought if it helps to be able to repeat this problem for investigative purposes I can duplicate it at this location. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I saw the article today that other Tesla Model 3 and Model Y drivers were reporting phantom braking. My model Y has been doing this at a specific spot on the 5 Fwy south in the carpool lane in Santa Ana, CA. I now avoid that spot. I thought if it helps to be able to repeat this problem for investigative purposes I can duplicate it at this location. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I saw the article today that other Tesla Model 3 and Model Y drivers were reporting phantom braking. My model Y has been doing this at a specific spot on the 5 Fwy south in the carpool lane in Santa Ana, CA. I now avoid that spot. I thought if it helps to be able to repeat this problem for investigative purposes I can duplicate it at this location. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: TESLA
Mfg Campaign: 11452394
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452490 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Corrective Action:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Additional Notes:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Manufacturer: TESLA
Mfg Campaign: 11452490
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452490 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Corrective Action:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Additional Notes:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Manufacturer: TESLA
Mfg Campaign: 11452490
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452490 Other
Feb 17, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Corrective Action:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Additional Notes:

We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.

Manufacturer: TESLA
Mfg Campaign: 11452490
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452531 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While using the Tesla auto pilot in highway conditions the car would suddenly break or slow down as if the car was trying to avoid another car. There were no other cars in the area. This has happened several times but only in auto pilot.

Corrective Action:

While using the Tesla auto pilot in highway conditions the car would suddenly break or slow down as if the car was trying to avoid another car. There were no other cars in the area. This has happened several times but only in auto pilot.

Additional Notes:

While using the Tesla auto pilot in highway conditions the car would suddenly break or slow down as if the car was trying to avoid another car. There were no other cars in the area. This has happened several times but only in auto pilot.

Manufacturer: TESLA
Mfg Campaign: 11452531
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11451841 Other
Feb 14, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Corrective Action:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Additional Notes:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Manufacturer: TESLA
Mfg Campaign: 11451841
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Tesla, Inc.
Campaign: 11451841 Other
Feb 14, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Corrective Action:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Additional Notes:

We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.

Manufacturer: TESLA
Mfg Campaign: 11451841
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Tesla, Inc.
Campaign: 11451780 Other
Feb 13, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Corrective Action:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Additional Notes:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Manufacturer: TESLA
Mfg Campaign: 11451780
Notice Date: Feb 13, 2022
Recall Date: Feb 13, 2022
Tesla, Inc.
Campaign: 11451780 Other
Feb 13, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Corrective Action:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Additional Notes:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Manufacturer: TESLA
Mfg Campaign: 11451780
Notice Date: Feb 13, 2022
Recall Date: Feb 13, 2022
Tesla, Inc.
Campaign: 11451780 Other
Feb 13, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Corrective Action:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Additional Notes:

Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.

Manufacturer: TESLA
Mfg Campaign: 11451780
Notice Date: Feb 13, 2022
Recall Date: Feb 13, 2022
Tesla, Inc.
Campaign: 11450528 Other
Feb 5, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.

Corrective Action:

Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.

Additional Notes:

Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.

Manufacturer: TESLA
Mfg Campaign: 11450528
Notice Date: Feb 5, 2022
Recall Date: Feb 5, 2022

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