Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-31-012
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-00-002
Recall Date: Sep 30, 2020
Consumer Complaints
447 ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Corrective Action:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Additional Notes:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Mfg Campaign: 11466995
Recall Date: Jun 1, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Corrective Action:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Additional Notes:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Mfg Campaign: 11466995
Recall Date: Jun 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Corrective Action:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Additional Notes:
Phantom Breaking - While utilizing cruise control (not even autonomous driving function) the car will randomly slow down/ apply breaks and decrease speed without warning. This has happened multiple times and there is no warning before hand 1) Looks to be the cruise/ automatic emergency breaking malfunctioning. Yes available 2) Dramatic slow down/ breaking on highways going ~70 MPH with cars behind threatens to lead to an accident 3) I have seen numerous corroborating reports but have not taken my car in yet as it does not seem like a solution has been found 4) No 5) No
Mfg Campaign: 11466995
Recall Date: Jun 1, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Corrective Action:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Additional Notes:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Mfg Campaign: 11465863
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Corrective Action:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Additional Notes:
my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months
Mfg Campaign: 11465863
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Corrective Action:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Additional Notes:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Mfg Campaign: 11466007
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Corrective Action:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Additional Notes:
Touch screen in the car does not work. Completely unresponsive. This have I cannot have anything in the car - a/c, use safety features like update auto pilot speed, etc. Issues persists even after vehicle was left idle.
Mfg Campaign: 11466007
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Corrective Action:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Additional Notes:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Mfg Campaign: 11466013
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Corrective Action:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Additional Notes:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Mfg Campaign: 11466013
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Corrective Action:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Additional Notes:
Touchscreen repeatedly freezes. Won’t show gear selection, speed, or any other items. The touchscreen freezes then takes some time to crash to black screen before reboot. Has happened daily since Tesla update. Tesla refuses to provide a fix and continues to tell us to wait for an update. This is unsafe.
Mfg Campaign: 11466013
Recall Date: May 24, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We had a crack on the windshield that Safelight tried to fix, but the crack expanded and needed to get a new windshield replaced. It has been 2 months now that we have been waiting on Tesla to get the new part in. In the. meantime, the crack has expanded to over 16 inches and keeps growing. Tesla keeps pushing back the service date claiming that they did not get the windshield in yet. If they do not have windshields, then how are they building new vehicles daily if they have a windshield shortage? The crack in the meantime keeps growing and it is a safety hazard.
Corrective Action:
We had a crack on the windshield that Safelight tried to fix, but the crack expanded and needed to get a new windshield replaced. It has been 2 months now that we have been waiting on Tesla to get the new part in. In the. meantime, the crack has expanded to over 16 inches and keeps growing. Tesla keeps pushing back the service date claiming that they did not get the windshield in yet. If they do not have windshields, then how are they building new vehicles daily if they have a windshield shortage? The crack in the meantime keeps growing and it is a safety hazard.
Additional Notes:
We had a crack on the windshield that Safelight tried to fix, but the crack expanded and needed to get a new windshield replaced. It has been 2 months now that we have been waiting on Tesla to get the new part in. In the. meantime, the crack has expanded to over 16 inches and keeps growing. Tesla keeps pushing back the service date claiming that they did not get the windshield in yet. If they do not have windshields, then how are they building new vehicles daily if they have a windshield shortage? The crack in the meantime keeps growing and it is a safety hazard.
Mfg Campaign: 11465594
Recall Date: May 21, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Upon driving the vehicle, there is a wavy distortion when viewing out of the windshield from the drivers side that can cause dizziness (amongst other symptoms) to a motion sensitive driver. The distortion itself is at eye level when the seat is adjusted to our drivers, 5'3" and 5'5". In order to reduce (not eliminate) the amount of impairment, the seats need to be adjusted lower or higher than recommended and could cause a different safety issue with the vehicle. This can also be a risk to any riders in the car if the driver of the vehicle suffers any negative effects of motion sickness. Cold sweats, dizziness, light headed-ness, and vomiting are symptoms that I personally experience if this visual experience happens for a duration of time (30-60mins). An appointment with Tesla has been scheduled to troubleshoot at this time, but there is no public statement from Tesla about the infraction. There are, however, a number of drivers of the same vehicle, complain about the same issue on public Tesla forums. Because this is a glass/windshield issue, there are no associated warnings or messages when it occurred.
Corrective Action:
Upon driving the vehicle, there is a wavy distortion when viewing out of the windshield from the drivers side that can cause dizziness (amongst other symptoms) to a motion sensitive driver. The distortion itself is at eye level when the seat is adjusted to our drivers, 5'3" and 5'5". In order to reduce (not eliminate) the amount of impairment, the seats need to be adjusted lower or higher than recommended and could cause a different safety issue with the vehicle. This can also be a risk to any riders in the car if the driver of the vehicle suffers any negative effects of motion sickness. Cold sweats, dizziness, light headed-ness, and vomiting are symptoms that I personally experience if this visual experience happens for a duration of time (30-60mins). An appointment with Tesla has been scheduled to troubleshoot at this time, but there is no public statement from Tesla about the infraction. There are, however, a number of drivers of the same vehicle, complain about the same issue on public Tesla forums. Because this is a glass/windshield issue, there are no associated warnings or messages when it occurred.
Additional Notes:
Upon driving the vehicle, there is a wavy distortion when viewing out of the windshield from the drivers side that can cause dizziness (amongst other symptoms) to a motion sensitive driver. The distortion itself is at eye level when the seat is adjusted to our drivers, 5'3" and 5'5". In order to reduce (not eliminate) the amount of impairment, the seats need to be adjusted lower or higher than recommended and could cause a different safety issue with the vehicle. This can also be a risk to any riders in the car if the driver of the vehicle suffers any negative effects of motion sickness. Cold sweats, dizziness, light headed-ness, and vomiting are symptoms that I personally experience if this visual experience happens for a duration of time (30-60mins). An appointment with Tesla has been scheduled to troubleshoot at this time, but there is no public statement from Tesla about the infraction. There are, however, a number of drivers of the same vehicle, complain about the same issue on public Tesla forums. Because this is a glass/windshield issue, there are no associated warnings or messages when it occurred.
Mfg Campaign: 11464863
Recall Date: May 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Corrective Action:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Additional Notes:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Mfg Campaign: 11463976
Recall Date: May 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Corrective Action:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Additional Notes:
Driving in auto pilot mode in the three lane highway between Whitestown lebanon . I was going in the middle lane on autopilot .In the far right lane one Truck is merging into the right most lane.so truck is in the right lane and we are in the middle lane , but auto pilot assumed that we are going to crash and it tried to jump to the left lane and the vehicle automatically wobbled for few seconds and then it became stable in the middle lane. Had there Been a car in the left lane it would have been a fatal accident. If they said that it’s an assisted driving rather than auto pilot I would be more cautious. I bought this car due to the promise of autopilot thinking it’s safer it has put my life in risk which could have lead fatal accidents today. Please refrain Tesla from using the it asthe autopilot and putting peoples life’s at risk.please do take necessary actions to prevent this for any fellow drivers.
Mfg Campaign: 11463976
Recall Date: May 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Corrective Action:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Additional Notes:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Mfg Campaign: 11463142
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Corrective Action:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Additional Notes:
My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.
Mfg Campaign: 11463142
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I had taken my 2020 Tesla Model Y to have the rear tires replaced. The mechanic at the tire shop noticed a nut missing and a bolt about ready to fall out of one of the suspension rods on the driver side rear of the vehicle. The mechanic took a picture before fixing and then checked the rest of the nuts and bolts on the rear suspionsion on both sides of the vehicle. I had begun to notice a considerably shimmy with the rear of the car when going over railroad tracks, dips, and bumps in the road. I also thought it was odd that the rear tires were wearing faster and maybe this had something to do with that if the alignment was out of wack.
Corrective Action:
I had taken my 2020 Tesla Model Y to have the rear tires replaced. The mechanic at the tire shop noticed a nut missing and a bolt about ready to fall out of one of the suspension rods on the driver side rear of the vehicle. The mechanic took a picture before fixing and then checked the rest of the nuts and bolts on the rear suspionsion on both sides of the vehicle. I had begun to notice a considerably shimmy with the rear of the car when going over railroad tracks, dips, and bumps in the road. I also thought it was odd that the rear tires were wearing faster and maybe this had something to do with that if the alignment was out of wack.
Additional Notes:
I had taken my 2020 Tesla Model Y to have the rear tires replaced. The mechanic at the tire shop noticed a nut missing and a bolt about ready to fall out of one of the suspension rods on the driver side rear of the vehicle. The mechanic took a picture before fixing and then checked the rest of the nuts and bolts on the rear suspionsion on both sides of the vehicle. I had begun to notice a considerably shimmy with the rear of the car when going over railroad tracks, dips, and bumps in the road. I also thought it was odd that the rear tires were wearing faster and maybe this had something to do with that if the alignment was out of wack.
Mfg Campaign: 11462413
Recall Date: Apr 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Corrective Action:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Additional Notes:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Mfg Campaign: 11461696
Recall Date: Apr 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Corrective Action:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Additional Notes:
The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.
Mfg Campaign: 11461696
Recall Date: Apr 21, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Corrective Action:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Additional Notes:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Mfg Campaign: 11460855
Recall Date: Apr 15, 2022
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