Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-31-012
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-00-002
Recall Date: Sep 30, 2020
Consumer Complaints
447 ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Corrective Action:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Additional Notes:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Mfg Campaign: 11460855
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Corrective Action:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Additional Notes:
Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence
Mfg Campaign: 11460855
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When activating the turn signal at night, the blind spot warning image will display a glare that obfuscates the view of approaching vehicles.
Corrective Action:
When activating the turn signal at night, the blind spot warning image will display a glare that obfuscates the view of approaching vehicles.
Additional Notes:
When activating the turn signal at night, the blind spot warning image will display a glare that obfuscates the view of approaching vehicles.
Mfg Campaign: 11458911
Recall Date: Mar 30, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Corrective Action:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Additional Notes:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Mfg Campaign: 11458479
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Corrective Action:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Additional Notes:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Mfg Campaign: 11458479
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Corrective Action:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Additional Notes:
Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????
Mfg Campaign: 11458479
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At multiple occasions, there has been Phantom Braking occurring when on the freeway even when there is no-one ahead of me. Usually does occur when there is a truck next to me.
Corrective Action:
At multiple occasions, there has been Phantom Braking occurring when on the freeway even when there is no-one ahead of me. Usually does occur when there is a truck next to me.
Additional Notes:
At multiple occasions, there has been Phantom Braking occurring when on the freeway even when there is no-one ahead of me. Usually does occur when there is a truck next to me.
Mfg Campaign: 11458207
Recall Date: Mar 24, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Dear NHTSA, Starting with version 2021.44.25 (also known as the "V11 Holiday Update" colloquially), Tesla removed all windshield and rear window defrost controls from the user interface of the Tesla Models Y and 3. While driving during any precipitation or storm conditions, including in the presence of snow and ice, drivers cannot quickly or easily activate any window de-ice or defrost functions without taking their eyes off the road navigating multiple levels deep into the menus on the in-car tablet. Similarly, Tesla removed the seat heater controls, placing them behind menus on the in-car tablet interface. Neither the windshield/rear window de-ice/defrost controls nor the seat heater functions are available to be placed in the limited number of driver-customizable "slots" now available in the bottom center of the display. Therefore, drivers cannot restore these critical controls to the driver-facing controls and are forced to navigate into menus to select them. Please investigate soonest.
Corrective Action:
Dear NHTSA, Starting with version 2021.44.25 (also known as the "V11 Holiday Update" colloquially), Tesla removed all windshield and rear window defrost controls from the user interface of the Tesla Models Y and 3. While driving during any precipitation or storm conditions, including in the presence of snow and ice, drivers cannot quickly or easily activate any window de-ice or defrost functions without taking their eyes off the road navigating multiple levels deep into the menus on the in-car tablet. Similarly, Tesla removed the seat heater controls, placing them behind menus on the in-car tablet interface. Neither the windshield/rear window de-ice/defrost controls nor the seat heater functions are available to be placed in the limited number of driver-customizable "slots" now available in the bottom center of the display. Therefore, drivers cannot restore these critical controls to the driver-facing controls and are forced to navigate into menus to select them. Please investigate soonest.
Additional Notes:
Dear NHTSA, Starting with version 2021.44.25 (also known as the "V11 Holiday Update" colloquially), Tesla removed all windshield and rear window defrost controls from the user interface of the Tesla Models Y and 3. While driving during any precipitation or storm conditions, including in the presence of snow and ice, drivers cannot quickly or easily activate any window de-ice or defrost functions without taking their eyes off the road navigating multiple levels deep into the menus on the in-car tablet. Similarly, Tesla removed the seat heater controls, placing them behind menus on the in-car tablet interface. Neither the windshield/rear window de-ice/defrost controls nor the seat heater functions are available to be placed in the limited number of driver-customizable "slots" now available in the bottom center of the display. Therefore, drivers cannot restore these critical controls to the driver-facing controls and are forced to navigate into menus to select them. Please investigate soonest.
Mfg Campaign: 11457940
Recall Date: Mar 23, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Corrective Action:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Additional Notes:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Mfg Campaign: 11456753
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Corrective Action:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Additional Notes:
While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.
Mfg Campaign: 11456753
Recall Date: Mar 15, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Corrective Action:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Additional Notes:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Mfg Campaign: 11456499
Recall Date: Mar 13, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Corrective Action:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Additional Notes:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Mfg Campaign: 11456499
Recall Date: Mar 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Corrective Action:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Additional Notes:
Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!
Mfg Campaign: 11456499
Recall Date: Mar 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving east on I 90 not long after the Bonner exit east of Missoula, Montana. Due to various issues with road conditions I had been using Tesla's Autopilot rather sparingly. After Missoula the roads were clear, bright sunny day around 1 PM, there was no traffic close by. I had AP engaged at this point. For no obvious reason I got the BRIGHT RED STEERING WHEEL TAKE CONTROL IMMEDIATELY warning and chime...at which point, rather startled, I took control and after a minute or two re-engaged AP. Not long after that road conditions deteriorated and I drove most of the way back to Butte.
Corrective Action:
I was driving east on I 90 not long after the Bonner exit east of Missoula, Montana. Due to various issues with road conditions I had been using Tesla's Autopilot rather sparingly. After Missoula the roads were clear, bright sunny day around 1 PM, there was no traffic close by. I had AP engaged at this point. For no obvious reason I got the BRIGHT RED STEERING WHEEL TAKE CONTROL IMMEDIATELY warning and chime...at which point, rather startled, I took control and after a minute or two re-engaged AP. Not long after that road conditions deteriorated and I drove most of the way back to Butte.
Additional Notes:
I was driving east on I 90 not long after the Bonner exit east of Missoula, Montana. Due to various issues with road conditions I had been using Tesla's Autopilot rather sparingly. After Missoula the roads were clear, bright sunny day around 1 PM, there was no traffic close by. I had AP engaged at this point. For no obvious reason I got the BRIGHT RED STEERING WHEEL TAKE CONTROL IMMEDIATELY warning and chime...at which point, rather startled, I took control and after a minute or two re-engaged AP. Not long after that road conditions deteriorated and I drove most of the way back to Butte.
Mfg Campaign: 11456005
Recall Date: Mar 10, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Corrective Action:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Additional Notes:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Mfg Campaign: 11454340
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Corrective Action:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Additional Notes:
Blind spot camera is unusable at night due to bleed through of light from turn signal.
Mfg Campaign: 11454340
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When you turn on the either signal at night you can not see a clear picture on the blind spot camera's, they have a red haze on the display. It get so bad sometimes you can see anything. It looks like it's caused from the camera and turn signal being in the same housing. I have video I can send you.
Corrective Action:
When you turn on the either signal at night you can not see a clear picture on the blind spot camera's, they have a red haze on the display. It get so bad sometimes you can see anything. It looks like it's caused from the camera and turn signal being in the same housing. I have video I can send you.
Additional Notes:
When you turn on the either signal at night you can not see a clear picture on the blind spot camera's, they have a red haze on the display. It get so bad sometimes you can see anything. It looks like it's caused from the camera and turn signal being in the same housing. I have video I can send you.
Mfg Campaign: 11454087
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Corrective Action:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Additional Notes:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Mfg Campaign: 11453865
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Corrective Action:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Additional Notes:
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
Mfg Campaign: 11453865
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.
Corrective Action:
i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.
Additional Notes:
i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.
Mfg Campaign: 11453380
Recall Date: Feb 22, 2022
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