Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-31-012
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-00-002
Recall Date: Sep 30, 2020
Consumer Complaints
447 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.
Corrective Action:
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.
Additional Notes:
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.
Mfg Campaign: 11450528
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Corrective Action:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Additional Notes:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Mfg Campaign: 11450508
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Corrective Action:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Additional Notes:
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
Mfg Campaign: 11450508
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11450211
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
Corrective Action:
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
Additional Notes:
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
Mfg Campaign: 11450307
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Corrective Action:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Additional Notes:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Mfg Campaign: 11449858
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Corrective Action:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Additional Notes:
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Mfg Campaign: 11449858
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
Corrective Action:
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
Additional Notes:
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
Mfg Campaign: 11449868
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Corrective Action:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Additional Notes:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Mfg Campaign: 11449406
Recall Date: Jan 29, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Corrective Action:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Additional Notes:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Mfg Campaign: 11449406
Recall Date: Jan 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Corrective Action:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Additional Notes:
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
Mfg Campaign: 11449406
Recall Date: Jan 29, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
Corrective Action:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
Additional Notes:
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
Mfg Campaign: 11449247
Recall Date: Jan 28, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no heat, unable to defrost windows. This is a definite safety issue that Tesla has yet to address. We live in upstate NY, and outdoor temps have been very cold. But we did not have any issue in the winter of 2020-2021. We first complained to Tesla on 1/5/22. Tesla scheduled an app't to fix it on 1/18/22 (about 2 weeks later). They then cancelled it, saying "parts are unavailable." We have not been able to use the Tesla since 1/5/22. We have not been able to get any answers from Tesla Service about what parts need to be replaced, or how this can be fixed if it's a software issue. We are leaving for FL tomorrow, and even asked Tesla if they can find a service center between upstate NY and FL that will have the part (or whatever is needed) to fix this. They have been unable or unwilling to give us an answer. In fact, they have not been responding to text messages with the service. They are unwilling to give me a date when this might be fixed. It would be extremely dangerous for us to start the trip in the Tesla Y without any cabin heat/defrosting ability. And normal day-to-day use of the Tesla Y is impossible unless you dress for extreme cold temps -- even that doesn't solve the safety issue of keeping the windows defrosted. Very unhappy with Tesla Service and their lack of ability to help with this SAFETY ISSUE.
Corrective Action:
Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no heat, unable to defrost windows. This is a definite safety issue that Tesla has yet to address. We live in upstate NY, and outdoor temps have been very cold. But we did not have any issue in the winter of 2020-2021. We first complained to Tesla on 1/5/22. Tesla scheduled an app't to fix it on 1/18/22 (about 2 weeks later). They then cancelled it, saying "parts are unavailable." We have not been able to use the Tesla since 1/5/22. We have not been able to get any answers from Tesla Service about what parts need to be replaced, or how this can be fixed if it's a software issue. We are leaving for FL tomorrow, and even asked Tesla if they can find a service center between upstate NY and FL that will have the part (or whatever is needed) to fix this. They have been unable or unwilling to give us an answer. In fact, they have not been responding to text messages with the service. They are unwilling to give me a date when this might be fixed. It would be extremely dangerous for us to start the trip in the Tesla Y without any cabin heat/defrosting ability. And normal day-to-day use of the Tesla Y is impossible unless you dress for extreme cold temps -- even that doesn't solve the safety issue of keeping the windows defrosted. Very unhappy with Tesla Service and their lack of ability to help with this SAFETY ISSUE.
Additional Notes:
Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no heat, unable to defrost windows. This is a definite safety issue that Tesla has yet to address. We live in upstate NY, and outdoor temps have been very cold. But we did not have any issue in the winter of 2020-2021. We first complained to Tesla on 1/5/22. Tesla scheduled an app't to fix it on 1/18/22 (about 2 weeks later). They then cancelled it, saying "parts are unavailable." We have not been able to use the Tesla since 1/5/22. We have not been able to get any answers from Tesla Service about what parts need to be replaced, or how this can be fixed if it's a software issue. We are leaving for FL tomorrow, and even asked Tesla if they can find a service center between upstate NY and FL that will have the part (or whatever is needed) to fix this. They have been unable or unwilling to give us an answer. In fact, they have not been responding to text messages with the service. They are unwilling to give me a date when this might be fixed. It would be extremely dangerous for us to start the trip in the Tesla Y without any cabin heat/defrosting ability. And normal day-to-day use of the Tesla Y is impossible unless you dress for extreme cold temps -- even that doesn't solve the safety issue of keeping the windows defrosted. Very unhappy with Tesla Service and their lack of ability to help with this SAFETY ISSUE.
Mfg Campaign: 11448771
Recall Date: Jan 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Traffic Aware Cruise Control will suddenly and inexplicably agressively slow down or even slam on the brakes for no reason. If someone were following me close on the freeway, I would be rear ended. This behavior has been happening to me for almost 3 years now and has not improved, even though it is controlled and upgradeable via software. This is a known and far reaching problem that lots of Tesla drivers have experienced and have named "Phantom Braking". I have video of some of my incidents as well as Canbus data, showing how aggressive it can be in slowing a car down, for no reason. Unfortunately, many Tesla owners now refuse to use TACC or AutoPilot since we feel it is too dangerous to use when other vehicles are nearby. I've opened support tickets with Tesla in the past for this, but they claim that there is no problem, and others have heard the same thing as well. Please look into this major safety issue with Tesla's so that we can feel safe fully using our vehicles again. Tesla likes to say that their AutoPilot feature is safer than a human, but clearly this is not the case when it has such a major software fixable bug as this. Thanks for listening and I hope that you can both see what a safety issue this is and help persuade Tesla to fix it, for the safety of us and every other driver around us.
Corrective Action:
The Traffic Aware Cruise Control will suddenly and inexplicably agressively slow down or even slam on the brakes for no reason. If someone were following me close on the freeway, I would be rear ended. This behavior has been happening to me for almost 3 years now and has not improved, even though it is controlled and upgradeable via software. This is a known and far reaching problem that lots of Tesla drivers have experienced and have named "Phantom Braking". I have video of some of my incidents as well as Canbus data, showing how aggressive it can be in slowing a car down, for no reason. Unfortunately, many Tesla owners now refuse to use TACC or AutoPilot since we feel it is too dangerous to use when other vehicles are nearby. I've opened support tickets with Tesla in the past for this, but they claim that there is no problem, and others have heard the same thing as well. Please look into this major safety issue with Tesla's so that we can feel safe fully using our vehicles again. Tesla likes to say that their AutoPilot feature is safer than a human, but clearly this is not the case when it has such a major software fixable bug as this. Thanks for listening and I hope that you can both see what a safety issue this is and help persuade Tesla to fix it, for the safety of us and every other driver around us.
Additional Notes:
The Traffic Aware Cruise Control will suddenly and inexplicably agressively slow down or even slam on the brakes for no reason. If someone were following me close on the freeway, I would be rear ended. This behavior has been happening to me for almost 3 years now and has not improved, even though it is controlled and upgradeable via software. This is a known and far reaching problem that lots of Tesla drivers have experienced and have named "Phantom Braking". I have video of some of my incidents as well as Canbus data, showing how aggressive it can be in slowing a car down, for no reason. Unfortunately, many Tesla owners now refuse to use TACC or AutoPilot since we feel it is too dangerous to use when other vehicles are nearby. I've opened support tickets with Tesla in the past for this, but they claim that there is no problem, and others have heard the same thing as well. Please look into this major safety issue with Tesla's so that we can feel safe fully using our vehicles again. Tesla likes to say that their AutoPilot feature is safer than a human, but clearly this is not the case when it has such a major software fixable bug as this. Thanks for listening and I hope that you can both see what a safety issue this is and help persuade Tesla to fix it, for the safety of us and every other driver around us.
Mfg Campaign: 11448423
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side cameras have terrible glare which make them useless
Corrective Action:
Side cameras have terrible glare which make them useless
Additional Notes:
Side cameras have terrible glare which make them useless
Mfg Campaign: 11448211
Recall Date: Jan 20, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Side cameras have terrible glare which make them useless
Corrective Action:
Side cameras have terrible glare which make them useless
Additional Notes:
Side cameras have terrible glare which make them useless
Mfg Campaign: 11448211
Recall Date: Jan 20, 2022
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Corrective Action:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Additional Notes:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Mfg Campaign: 11447921
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Corrective Action:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Additional Notes:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Mfg Campaign: 11447921
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Corrective Action:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Additional Notes:
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Mfg Campaign: 11447921
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla recently release their version 11 user interface. This update took a lot of safety features and put them behind menus. Windshield wipers, defrosters, seat warmers were all easily accessible in the previous version. Now they are wall hidden behind menus. If you need one of these features while driving, you get distracted while trying to find it which is dangerous. But these features are necessary to use while driving.
Corrective Action:
Tesla recently release their version 11 user interface. This update took a lot of safety features and put them behind menus. Windshield wipers, defrosters, seat warmers were all easily accessible in the previous version. Now they are wall hidden behind menus. If you need one of these features while driving, you get distracted while trying to find it which is dangerous. But these features are necessary to use while driving.
Additional Notes:
Tesla recently release their version 11 user interface. This update took a lot of safety features and put them behind menus. Windshield wipers, defrosters, seat warmers were all easily accessible in the previous version. Now they are wall hidden behind menus. If you need one of these features while driving, you get distracted while trying to find it which is dangerous. But these features are necessary to use while driving.
Mfg Campaign: 11447440
Recall Date: Jan 14, 2022
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