Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN VEHICLE IS STATIONARY, FRONT PASSENGER USES A SEAT-BELT TO FASTEN. AFTER IT LATCHES ON AND PASSENGER LEANS FORWARD, IT LOCKS AND THE PASSANGER IS NO LONGER ABLE TO MOVE FORWARD NO BACKWARD. THE CAR IS STILL STATIONARY AND NOT TURNED ON. PASSENGER CAN NO LONGER MOVE. ON A DRIVER SIDE IT HAPPENS ONLY WHEN CAR IS MOVING AND THE BRAKES ARE PRESSED; IT LOCKS THE DRIVER BUT ALWAYS RELEASES IT. ANY CAR THAT WE OWN OR DRIVEN DOES EXACTLY THAT. THAT ISSUE WAS BROUGHT UP EVERY VISIT TO REPAIR SHOP AND EVERY TIME IT WAS NOT FIXED. WE WERE EDUCATED ON HOW TO BUCKLE THE SEAT-BELT. FROM INVOICE: CONCERN: SEATS - CUSTOMER STATES: SEAT BELT CONTINUES TO LOCKED. CAN BE REPRODUCED. CUSTOMER DEMONSTRATED CONCERN TO TECHNICIAN. FOUND SEAT BELT LOCKING AS DESIGNED WHEN PULLED ALL THE WAY OUT. NO REPAIRS NECESSARY OR ATTEMPTED. CORRECTION: GENERAL DIAGNOSIS - NO TROUBLE FOUND
Corrective Action:
WHEN VEHICLE IS STATIONARY, FRONT PASSENGER USES A SEAT-BELT TO FASTEN. AFTER IT LATCHES ON AND PASSENGER LEANS FORWARD, IT LOCKS AND THE PASSANGER IS NO LONGER ABLE TO MOVE FORWARD NO BACKWARD. THE CAR IS STILL STATIONARY AND NOT TURNED ON. PASSENGER CAN NO LONGER MOVE. ON A DRIVER SIDE IT HAPPENS ONLY WHEN CAR IS MOVING AND THE BRAKES ARE PRESSED; IT LOCKS THE DRIVER BUT ALWAYS RELEASES IT. ANY CAR THAT WE OWN OR DRIVEN DOES EXACTLY THAT. THAT ISSUE WAS BROUGHT UP EVERY VISIT TO REPAIR SHOP AND EVERY TIME IT WAS NOT FIXED. WE WERE EDUCATED ON HOW TO BUCKLE THE SEAT-BELT. FROM INVOICE: CONCERN: SEATS - CUSTOMER STATES: SEAT BELT CONTINUES TO LOCKED. CAN BE REPRODUCED. CUSTOMER DEMONSTRATED CONCERN TO TECHNICIAN. FOUND SEAT BELT LOCKING AS DESIGNED WHEN PULLED ALL THE WAY OUT. NO REPAIRS NECESSARY OR ATTEMPTED. CORRECTION: GENERAL DIAGNOSIS - NO TROUBLE FOUND
Additional Notes:
WHEN VEHICLE IS STATIONARY, FRONT PASSENGER USES A SEAT-BELT TO FASTEN. AFTER IT LATCHES ON AND PASSENGER LEANS FORWARD, IT LOCKS AND THE PASSANGER IS NO LONGER ABLE TO MOVE FORWARD NO BACKWARD. THE CAR IS STILL STATIONARY AND NOT TURNED ON. PASSENGER CAN NO LONGER MOVE. ON A DRIVER SIDE IT HAPPENS ONLY WHEN CAR IS MOVING AND THE BRAKES ARE PRESSED; IT LOCKS THE DRIVER BUT ALWAYS RELEASES IT. ANY CAR THAT WE OWN OR DRIVEN DOES EXACTLY THAT. THAT ISSUE WAS BROUGHT UP EVERY VISIT TO REPAIR SHOP AND EVERY TIME IT WAS NOT FIXED. WE WERE EDUCATED ON HOW TO BUCKLE THE SEAT-BELT. FROM INVOICE: CONCERN: SEATS - CUSTOMER STATES: SEAT BELT CONTINUES TO LOCKED. CAN BE REPRODUCED. CUSTOMER DEMONSTRATED CONCERN TO TECHNICIAN. FOUND SEAT BELT LOCKING AS DESIGNED WHEN PULLED ALL THE WAY OUT. NO REPAIRS NECESSARY OR ATTEMPTED. CORRECTION: GENERAL DIAGNOSIS - NO TROUBLE FOUND
Mfg Campaign: 11376086
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OCTOBER 1, 2020: TOUCHSCREEN -- DRIVING/STREET: HEATER SPEED CAN NOT BE ADJUSTED ON THE TOUCHSCREEN. OCTOBER 14, 2020: TOUCHSCREEN -- DRIVING/HIGHWAY: ON TOP OF DRIVING MAP A HOLOGRAM FROM OTHER FUNCTION APPEARS OCTOBER 26, 2020: TOUCHSCREEN -- STATIONARY: WHEN EVER CHARGING HOME OR ON THE ROAD OR AT SUPERCHARGING, TOUCHSCREEN IS PIXELATED AND SHOWS RANDOM/WEIRD SCREEN NOT RESPONDING. NO REPAIRS WERE DONE AT THE SHOP AFTER THEY'VE BEEN NOTIFIED MULTIPLE TIMES. THEY ATTEMPTED TO INSTALL UPDATES; DISCONNECT AND RECONNECT 12V BATTERY; AND I WAS TOLD TO REBOOTED THE CAR EVERY TIME IT DID HAPPENED AND EVERY TIME THE ISSUE HAVE COME BACK.
Corrective Action:
OCTOBER 1, 2020: TOUCHSCREEN -- DRIVING/STREET: HEATER SPEED CAN NOT BE ADJUSTED ON THE TOUCHSCREEN. OCTOBER 14, 2020: TOUCHSCREEN -- DRIVING/HIGHWAY: ON TOP OF DRIVING MAP A HOLOGRAM FROM OTHER FUNCTION APPEARS OCTOBER 26, 2020: TOUCHSCREEN -- STATIONARY: WHEN EVER CHARGING HOME OR ON THE ROAD OR AT SUPERCHARGING, TOUCHSCREEN IS PIXELATED AND SHOWS RANDOM/WEIRD SCREEN NOT RESPONDING. NO REPAIRS WERE DONE AT THE SHOP AFTER THEY'VE BEEN NOTIFIED MULTIPLE TIMES. THEY ATTEMPTED TO INSTALL UPDATES; DISCONNECT AND RECONNECT 12V BATTERY; AND I WAS TOLD TO REBOOTED THE CAR EVERY TIME IT DID HAPPENED AND EVERY TIME THE ISSUE HAVE COME BACK.
Additional Notes:
OCTOBER 1, 2020: TOUCHSCREEN -- DRIVING/STREET: HEATER SPEED CAN NOT BE ADJUSTED ON THE TOUCHSCREEN. OCTOBER 14, 2020: TOUCHSCREEN -- DRIVING/HIGHWAY: ON TOP OF DRIVING MAP A HOLOGRAM FROM OTHER FUNCTION APPEARS OCTOBER 26, 2020: TOUCHSCREEN -- STATIONARY: WHEN EVER CHARGING HOME OR ON THE ROAD OR AT SUPERCHARGING, TOUCHSCREEN IS PIXELATED AND SHOWS RANDOM/WEIRD SCREEN NOT RESPONDING. NO REPAIRS WERE DONE AT THE SHOP AFTER THEY'VE BEEN NOTIFIED MULTIPLE TIMES. THEY ATTEMPTED TO INSTALL UPDATES; DISCONNECT AND RECONNECT 12V BATTERY; AND I WAS TOLD TO REBOOTED THE CAR EVERY TIME IT DID HAPPENED AND EVERY TIME THE ISSUE HAVE COME BACK.
Mfg Campaign: 11376087
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Corrective Action:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Additional Notes:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Mfg Campaign: 11376102
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Corrective Action:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Additional Notes:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Mfg Campaign: 11376102
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Corrective Action:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Additional Notes:
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS HAD 25 OVER THE AIR FIRMWARE UPDATES AND HAS UNDERGONE TWO SEPARATE COMPLETE FACTORY RESETS SINCE MY INITIAL COMPLAINT TO TESLA IN JULY 2019. SYMPTOMS PREVENT AUDIO FOR TURN SIGNALS AND AUTOPILOT FROM WORKING PROPERLY. PREVENT BACKUP CAMERA FROM OPENING OR DISPLAYING PROPERLY. MAKE USING THE BUILT IN NAVIGATION SYSTEM AND ENTERTAINMENT SYSTEMS DIFFICULT AND OFTEN DANGEROUS, CAUSING DRIVER DISTRACTION. WHEN THE MCU REBOOTS WHILE DRIVING IT TAKES NEARLY 15 MINUTES FOR THE NAV SYSTEM TO RESTART. MY TEGRA BASED MCU'S EMMC SHOWS ROUGHLY 2400 / 3000 AVG BLOCK ERASES, AND 81 RESERVED BLOCKS, NOT MEETING THE NEW THRESHOLDS SET BY TESLA ENGINEERING FOR REPLACEMENT (WHICH, FOR MY H8G2D APPRENTLY REQUIRE LESS THAN 65 RESVERED BLOCKS REMAINING). THE SYSTEM HAS REGULARLY SHOWN SQUASHFS ERRORS DUE TO CORRUPTED MEMORY.
Mfg Campaign: 11376102
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Corrective Action:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Additional Notes:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Mfg Campaign: 11376203
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Corrective Action:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Additional Notes:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Mfg Campaign: 11376203
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Corrective Action:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Additional Notes:
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Mfg Campaign: 11376203
Recall Date: Nov 24, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Corrective Action:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Additional Notes:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Mfg Campaign: 11375972
Recall Date: Nov 23, 2020
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Corrective Action:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Additional Notes:
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
Mfg Campaign: 11375972
Recall Date: Nov 23, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TESLA HAS HAD SEVERAL INSTANCES WHERE THE TOUCH SCREEN BLANKS WHILE DRIVING. SOME ARE FOR 30 SECONDS OR LESS, BUT ONE LASTED ABOUT 5 MINUTES. A LOT OF FUNCTIONS ARE LOST DURING THIS TIME AND WARNINGS AS WELL. I TOOK MY CAR TO TESLA BUT THEY ONLY DID A RESET THAT WAS NO HELP. TWICE I SET UP AN APPOINTMENT FOR THIS PROBLEM, BUT BOTH TIMES THEY SAID THEY REMOTELY CHECKED MY CAR AND SEE NO ISSUES. I RECEIVED AN EMAIL FROM TESLA EXTENDING MY WARRANTY COVERING MALFUNCTION OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD). ACCORDING TO TESLA, THIS MALFUNCTION MAY RESULT IN A BLANK OR INTERMITTENTLY BLANK TOUCHSCREEN BUT WILL NOT IMPACT THE ABILITY TO DRIVE YOUR CAR. THIS IS EXACTLY MY PROBLEM, BUT WHEN I CONTACTED TESLA THEY SAY THIS IS NOT THE PROBLEM MY CAR HAS. I BELIEVE THIS TO BE A DRIVING HAZARD AND NEEDS TO BE FIXED IMMEDIATELY.
Corrective Action:
MY TESLA HAS HAD SEVERAL INSTANCES WHERE THE TOUCH SCREEN BLANKS WHILE DRIVING. SOME ARE FOR 30 SECONDS OR LESS, BUT ONE LASTED ABOUT 5 MINUTES. A LOT OF FUNCTIONS ARE LOST DURING THIS TIME AND WARNINGS AS WELL. I TOOK MY CAR TO TESLA BUT THEY ONLY DID A RESET THAT WAS NO HELP. TWICE I SET UP AN APPOINTMENT FOR THIS PROBLEM, BUT BOTH TIMES THEY SAID THEY REMOTELY CHECKED MY CAR AND SEE NO ISSUES. I RECEIVED AN EMAIL FROM TESLA EXTENDING MY WARRANTY COVERING MALFUNCTION OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD). ACCORDING TO TESLA, THIS MALFUNCTION MAY RESULT IN A BLANK OR INTERMITTENTLY BLANK TOUCHSCREEN BUT WILL NOT IMPACT THE ABILITY TO DRIVE YOUR CAR. THIS IS EXACTLY MY PROBLEM, BUT WHEN I CONTACTED TESLA THEY SAY THIS IS NOT THE PROBLEM MY CAR HAS. I BELIEVE THIS TO BE A DRIVING HAZARD AND NEEDS TO BE FIXED IMMEDIATELY.
Additional Notes:
MY TESLA HAS HAD SEVERAL INSTANCES WHERE THE TOUCH SCREEN BLANKS WHILE DRIVING. SOME ARE FOR 30 SECONDS OR LESS, BUT ONE LASTED ABOUT 5 MINUTES. A LOT OF FUNCTIONS ARE LOST DURING THIS TIME AND WARNINGS AS WELL. I TOOK MY CAR TO TESLA BUT THEY ONLY DID A RESET THAT WAS NO HELP. TWICE I SET UP AN APPOINTMENT FOR THIS PROBLEM, BUT BOTH TIMES THEY SAID THEY REMOTELY CHECKED MY CAR AND SEE NO ISSUES. I RECEIVED AN EMAIL FROM TESLA EXTENDING MY WARRANTY COVERING MALFUNCTION OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD). ACCORDING TO TESLA, THIS MALFUNCTION MAY RESULT IN A BLANK OR INTERMITTENTLY BLANK TOUCHSCREEN BUT WILL NOT IMPACT THE ABILITY TO DRIVE YOUR CAR. THIS IS EXACTLY MY PROBLEM, BUT WHEN I CONTACTED TESLA THEY SAY THIS IS NOT THE PROBLEM MY CAR HAS. I BELIEVE THIS TO BE A DRIVING HAZARD AND NEEDS TO BE FIXED IMMEDIATELY.
Mfg Campaign: 11375398
Recall Date: Nov 19, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAIN SCREEN PERIODICALLY WON'T RESPOND. REAR, CAMERA, AN AUDIO SUCH AS TURN SIGNAL NOISES ARE SILENT. I HAVE TO RESET MY CAR BY HOLDING BOTH SCROLL WHEELS ON THE STEERING WHEEL TO RETURN FUNCTIONALITY.
Corrective Action:
MAIN SCREEN PERIODICALLY WON'T RESPOND. REAR, CAMERA, AN AUDIO SUCH AS TURN SIGNAL NOISES ARE SILENT. I HAVE TO RESET MY CAR BY HOLDING BOTH SCROLL WHEELS ON THE STEERING WHEEL TO RETURN FUNCTIONALITY.
Additional Notes:
MAIN SCREEN PERIODICALLY WON'T RESPOND. REAR, CAMERA, AN AUDIO SUCH AS TURN SIGNAL NOISES ARE SILENT. I HAVE TO RESET MY CAR BY HOLDING BOTH SCROLL WHEELS ON THE STEERING WHEEL TO RETURN FUNCTIONALITY.
Mfg Campaign: 11375408
Recall Date: Nov 19, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Corrective Action:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Additional Notes:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Mfg Campaign: 11375008
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Corrective Action:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Additional Notes:
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
Mfg Campaign: 11375008
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Corrective Action:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Additional Notes:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Mfg Campaign: 11375097
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Corrective Action:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Additional Notes:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Mfg Campaign: 11375097
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Corrective Action:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Additional Notes:
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
Mfg Campaign: 11375097
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Corrective Action:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Additional Notes:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Mfg Campaign: 11375147
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Corrective Action:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Additional Notes:
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
Mfg Campaign: 11375147
Recall Date: Nov 17, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
SLOWLY REVERSE, BACKING OUT OF THE GARAGE DRIVE WAY AND ALL SUDDEN HEARD A LOUD CRANK NOISE UNDERNEATH THE VEHICLE ON THE DRIVER SIDE. TRY TO DRIVE UP THE DRIVE WAY INTO THE GARAGE AND THE VEHICLE MADE A CRANKY LOUD NOISE. FOUND A PIECE OF METAL BROKEN AND FALL OFF ON THE GROUND UNDER THE VEHICLE. TOWED THE VEHICLE TO SERVICE CENTER AND ADVISOR TOLD THE FRONT SUSPENSION CONTROL ARM/FORE LINK ASSY WAS BROKEN BECAUSE SOMETHING HIT OR IMPACTED THE SIDE WHEELS/VEHICLE THAT MADE THE THE CONTROL ARM/FORE LINK ASSY BROKE. THEY QUOTED AS CUSTOMER'S FAULT AND ADVISED TO REPLACE AND CHARGED FOR BOTH SIDE OF THE SUSPENSION CONTROL ARMS/FORE LINK ASSY WHILE ONLY 1 BROKEN.
Corrective Action:
SLOWLY REVERSE, BACKING OUT OF THE GARAGE DRIVE WAY AND ALL SUDDEN HEARD A LOUD CRANK NOISE UNDERNEATH THE VEHICLE ON THE DRIVER SIDE. TRY TO DRIVE UP THE DRIVE WAY INTO THE GARAGE AND THE VEHICLE MADE A CRANKY LOUD NOISE. FOUND A PIECE OF METAL BROKEN AND FALL OFF ON THE GROUND UNDER THE VEHICLE. TOWED THE VEHICLE TO SERVICE CENTER AND ADVISOR TOLD THE FRONT SUSPENSION CONTROL ARM/FORE LINK ASSY WAS BROKEN BECAUSE SOMETHING HIT OR IMPACTED THE SIDE WHEELS/VEHICLE THAT MADE THE THE CONTROL ARM/FORE LINK ASSY BROKE. THEY QUOTED AS CUSTOMER'S FAULT AND ADVISED TO REPLACE AND CHARGED FOR BOTH SIDE OF THE SUSPENSION CONTROL ARMS/FORE LINK ASSY WHILE ONLY 1 BROKEN.
Additional Notes:
SLOWLY REVERSE, BACKING OUT OF THE GARAGE DRIVE WAY AND ALL SUDDEN HEARD A LOUD CRANK NOISE UNDERNEATH THE VEHICLE ON THE DRIVER SIDE. TRY TO DRIVE UP THE DRIVE WAY INTO THE GARAGE AND THE VEHICLE MADE A CRANKY LOUD NOISE. FOUND A PIECE OF METAL BROKEN AND FALL OFF ON THE GROUND UNDER THE VEHICLE. TOWED THE VEHICLE TO SERVICE CENTER AND ADVISOR TOLD THE FRONT SUSPENSION CONTROL ARM/FORE LINK ASSY WAS BROKEN BECAUSE SOMETHING HIT OR IMPACTED THE SIDE WHEELS/VEHICLE THAT MADE THE THE CONTROL ARM/FORE LINK ASSY BROKE. THEY QUOTED AS CUSTOMER'S FAULT AND ADVISED TO REPLACE AND CHARGED FOR BOTH SIDE OF THE SUSPENSION CONTROL ARMS/FORE LINK ASSY WHILE ONLY 1 BROKEN.
Mfg Campaign: 11374374
Recall Date: Nov 12, 2020
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