Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Corrective Action:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Additional Notes:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Mfg Campaign: 11361923
Recall Date: Sep 29, 2020
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Corrective Action:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Additional Notes:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
Mfg Campaign: 11361923
Recall Date: Sep 29, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY INSTRUMENT PANEL AND BIG SCREEN GOES OUT AND IT STARTS TO BOOT LOOP WHILE I'M EITHER DRIVING OR WHEN I GET IN AND I TRY AND DRIVE OFF. MY TURN SIGNALS DON'T WORK AND I CAN'T SEE MY SPEED.
Corrective Action:
MY INSTRUMENT PANEL AND BIG SCREEN GOES OUT AND IT STARTS TO BOOT LOOP WHILE I'M EITHER DRIVING OR WHEN I GET IN AND I TRY AND DRIVE OFF. MY TURN SIGNALS DON'T WORK AND I CAN'T SEE MY SPEED.
Additional Notes:
MY INSTRUMENT PANEL AND BIG SCREEN GOES OUT AND IT STARTS TO BOOT LOOP WHILE I'M EITHER DRIVING OR WHEN I GET IN AND I TRY AND DRIVE OFF. MY TURN SIGNALS DON'T WORK AND I CAN'T SEE MY SPEED.
Mfg Campaign: 11361442
Recall Date: Sep 28, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.
Corrective Action:
CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.
Additional Notes:
CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.
Mfg Campaign: 11361528
Recall Date: Sep 28, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR MCU (MAIN COMPUTER THAT CONTROLS THE VEHICLE SYSTEMS) FAILED. WHEN THIS HAPPENS YOU LOSE TURN SIGNALS AND A/C AMONG OTHER VEHICLE CONTROL SYSTEMS. APPARENTLY THIS HAS BECOME SO COMMON MOST TESLA OWNERS I HEAR FROM HAVE HAD TO REPLACE THIS AT THOUSANDS OF DOLLARS. YOU CAN'T USE THE CAR UNLESS IT'S REPLACED AS SO MUCH DEPENDS ON IT (LIKE TURN SIGNALS & OTHER SAFETY FEATURES). TESLA SAYS IT'S A KNOWN ISSUE AND THE FIRST GENERATION (MCU1) HAS A MEMORY ISSUE THAT WILL CAUSE THIS FOR ALL OF THEM EVENTUALLY. YOUR ONLY CHOICE IS A REPLACEMENT (THAT WE ARE TOLD IS DEFECTIVE LIKE THE ORIGINAL) OR A FEW HUNDRED MORE FOR AN UPGRADE TO MCU2 WHICH TESLA DAYS THE DEFECT IS FIXED AND WON'T HAPPEN WITH. I FEEL BECAUSE THIS IS A KNOWN DEFECT THAT AFFECTS LEGALLY REQUIRED ITEMS LIKE TURN SIGNALS AND OTHER SAFETY FEATURES, THAT TESLA SHOULD ISSUE A RECALL OR PERFORM THE REPLACEMENT AT NO COST TO OWNERS.
Corrective Action:
CAR MCU (MAIN COMPUTER THAT CONTROLS THE VEHICLE SYSTEMS) FAILED. WHEN THIS HAPPENS YOU LOSE TURN SIGNALS AND A/C AMONG OTHER VEHICLE CONTROL SYSTEMS. APPARENTLY THIS HAS BECOME SO COMMON MOST TESLA OWNERS I HEAR FROM HAVE HAD TO REPLACE THIS AT THOUSANDS OF DOLLARS. YOU CAN'T USE THE CAR UNLESS IT'S REPLACED AS SO MUCH DEPENDS ON IT (LIKE TURN SIGNALS & OTHER SAFETY FEATURES). TESLA SAYS IT'S A KNOWN ISSUE AND THE FIRST GENERATION (MCU1) HAS A MEMORY ISSUE THAT WILL CAUSE THIS FOR ALL OF THEM EVENTUALLY. YOUR ONLY CHOICE IS A REPLACEMENT (THAT WE ARE TOLD IS DEFECTIVE LIKE THE ORIGINAL) OR A FEW HUNDRED MORE FOR AN UPGRADE TO MCU2 WHICH TESLA DAYS THE DEFECT IS FIXED AND WON'T HAPPEN WITH. I FEEL BECAUSE THIS IS A KNOWN DEFECT THAT AFFECTS LEGALLY REQUIRED ITEMS LIKE TURN SIGNALS AND OTHER SAFETY FEATURES, THAT TESLA SHOULD ISSUE A RECALL OR PERFORM THE REPLACEMENT AT NO COST TO OWNERS.
Additional Notes:
CAR MCU (MAIN COMPUTER THAT CONTROLS THE VEHICLE SYSTEMS) FAILED. WHEN THIS HAPPENS YOU LOSE TURN SIGNALS AND A/C AMONG OTHER VEHICLE CONTROL SYSTEMS. APPARENTLY THIS HAS BECOME SO COMMON MOST TESLA OWNERS I HEAR FROM HAVE HAD TO REPLACE THIS AT THOUSANDS OF DOLLARS. YOU CAN'T USE THE CAR UNLESS IT'S REPLACED AS SO MUCH DEPENDS ON IT (LIKE TURN SIGNALS & OTHER SAFETY FEATURES). TESLA SAYS IT'S A KNOWN ISSUE AND THE FIRST GENERATION (MCU1) HAS A MEMORY ISSUE THAT WILL CAUSE THIS FOR ALL OF THEM EVENTUALLY. YOUR ONLY CHOICE IS A REPLACEMENT (THAT WE ARE TOLD IS DEFECTIVE LIKE THE ORIGINAL) OR A FEW HUNDRED MORE FOR AN UPGRADE TO MCU2 WHICH TESLA DAYS THE DEFECT IS FIXED AND WON'T HAPPEN WITH. I FEEL BECAUSE THIS IS A KNOWN DEFECT THAT AFFECTS LEGALLY REQUIRED ITEMS LIKE TURN SIGNALS AND OTHER SAFETY FEATURES, THAT TESLA SHOULD ISSUE A RECALL OR PERFORM THE REPLACEMENT AT NO COST TO OWNERS.
Mfg Campaign: 11361583
Recall Date: Sep 28, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.
Corrective Action:
I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.
Additional Notes:
I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.
Mfg Campaign: 11360537
Recall Date: Sep 22, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Corrective Action:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Additional Notes:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Mfg Campaign: 11354901
Recall Date: Sep 14, 2020
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Corrective Action:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Additional Notes:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Mfg Campaign: 11354901
Recall Date: Sep 14, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Corrective Action:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Additional Notes:
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
Mfg Campaign: 11354901
Recall Date: Sep 14, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Corrective Action:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Additional Notes:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Mfg Campaign: 11354519
Recall Date: Sep 12, 2020
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Corrective Action:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Additional Notes:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Mfg Campaign: 11354519
Recall Date: Sep 12, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Corrective Action:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Additional Notes:
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
Mfg Campaign: 11354519
Recall Date: Sep 12, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Corrective Action:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Additional Notes:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Mfg Campaign: 11352816
Recall Date: Sep 2, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Corrective Action:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Additional Notes:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Mfg Campaign: 11352816
Recall Date: Sep 2, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Corrective Action:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Additional Notes:
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
Mfg Campaign: 11352816
Recall Date: Sep 2, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY PARKING BRAKE ACTUATOR HAS FAILED. TESLA HAS REFUSED TO REPLACE IT UNDER THE RECALL. THEY CLAIM THAT MY CAR WAS BUILT ONE MONTH AFTER THE RECALL ENDED, AND IS NOT IMPACTED. HOWEVER WHEN ASKED FOR THE DIFFERENT PART#'S THEY DID NOT PROVIDE HOW THEY DETERMINED MY PARKING BRAKE WAS NOT AFFECTED. I TRIED TO WORK WITH THEIR MANAGEMENT AND THEY CONTINUE TO DECLINE REPLACEMENT. MY CAR WAS BUILT IN 2016 NOVEMBER. IT IS HIGHLY UNLIKELY THAT A CUT IN AT THE FACTORY OCCURRED THAT QUICKLY THAT THEY DIDN'T USE THE DEFECTIVE PARTS DURING THIS TIME.
Corrective Action:
MY PARKING BRAKE ACTUATOR HAS FAILED. TESLA HAS REFUSED TO REPLACE IT UNDER THE RECALL. THEY CLAIM THAT MY CAR WAS BUILT ONE MONTH AFTER THE RECALL ENDED, AND IS NOT IMPACTED. HOWEVER WHEN ASKED FOR THE DIFFERENT PART#'S THEY DID NOT PROVIDE HOW THEY DETERMINED MY PARKING BRAKE WAS NOT AFFECTED. I TRIED TO WORK WITH THEIR MANAGEMENT AND THEY CONTINUE TO DECLINE REPLACEMENT. MY CAR WAS BUILT IN 2016 NOVEMBER. IT IS HIGHLY UNLIKELY THAT A CUT IN AT THE FACTORY OCCURRED THAT QUICKLY THAT THEY DIDN'T USE THE DEFECTIVE PARTS DURING THIS TIME.
Additional Notes:
MY PARKING BRAKE ACTUATOR HAS FAILED. TESLA HAS REFUSED TO REPLACE IT UNDER THE RECALL. THEY CLAIM THAT MY CAR WAS BUILT ONE MONTH AFTER THE RECALL ENDED, AND IS NOT IMPACTED. HOWEVER WHEN ASKED FOR THE DIFFERENT PART#'S THEY DID NOT PROVIDE HOW THEY DETERMINED MY PARKING BRAKE WAS NOT AFFECTED. I TRIED TO WORK WITH THEIR MANAGEMENT AND THEY CONTINUE TO DECLINE REPLACEMENT. MY CAR WAS BUILT IN 2016 NOVEMBER. IT IS HIGHLY UNLIKELY THAT A CUT IN AT THE FACTORY OCCURRED THAT QUICKLY THAT THEY DIDN'T USE THE DEFECTIVE PARTS DURING THIS TIME.
Mfg Campaign: 11352290
Recall Date: Aug 31, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER DOOR AUTOMATICALLY OPENED WHEN VEHICLE IS IN MOTION ON A CITY STREET. NO PASSENGER WAS OCCUPYING THE SEAT.
Corrective Action:
PASSENGER DOOR AUTOMATICALLY OPENED WHEN VEHICLE IS IN MOTION ON A CITY STREET. NO PASSENGER WAS OCCUPYING THE SEAT.
Additional Notes:
PASSENGER DOOR AUTOMATICALLY OPENED WHEN VEHICLE IS IN MOTION ON A CITY STREET. NO PASSENGER WAS OCCUPYING THE SEAT.
Mfg Campaign: 11351725
Recall Date: Aug 27, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MEDIA CONTROL UNIT (MCU) STOOPED WORKING DUE TO A CHIP FAILURE. THIS RESULTED IN A BLANK MAIN SCREEN (WHICH CONTROLS MANY FUNCTIONS OF THE CAR). THE AC DID NOT WORK, NOT DID THE TURN SIGNALS, OR REVERSE CAMERA. I HAD THE FAULTY CHIP REPAIRED AT MY EXPENSE AND CAR FUNCTIONS FINE NOW. TESLA IS AWARE OF THIS ISSUE, AND IS UNWILLING TO TAKE RESPONSIBILITY FOR SOMETHING THAT CAN CLEARLY CREATE AN UNSAFE VEHICLE.
Corrective Action:
MEDIA CONTROL UNIT (MCU) STOOPED WORKING DUE TO A CHIP FAILURE. THIS RESULTED IN A BLANK MAIN SCREEN (WHICH CONTROLS MANY FUNCTIONS OF THE CAR). THE AC DID NOT WORK, NOT DID THE TURN SIGNALS, OR REVERSE CAMERA. I HAD THE FAULTY CHIP REPAIRED AT MY EXPENSE AND CAR FUNCTIONS FINE NOW. TESLA IS AWARE OF THIS ISSUE, AND IS UNWILLING TO TAKE RESPONSIBILITY FOR SOMETHING THAT CAN CLEARLY CREATE AN UNSAFE VEHICLE.
Additional Notes:
MEDIA CONTROL UNIT (MCU) STOOPED WORKING DUE TO A CHIP FAILURE. THIS RESULTED IN A BLANK MAIN SCREEN (WHICH CONTROLS MANY FUNCTIONS OF THE CAR). THE AC DID NOT WORK, NOT DID THE TURN SIGNALS, OR REVERSE CAMERA. I HAD THE FAULTY CHIP REPAIRED AT MY EXPENSE AND CAR FUNCTIONS FINE NOW. TESLA IS AWARE OF THIS ISSUE, AND IS UNWILLING TO TAKE RESPONSIBILITY FOR SOMETHING THAT CAN CLEARLY CREATE AN UNSAFE VEHICLE.
Mfg Campaign: 11350583
Recall Date: Aug 21, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Corrective Action:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Additional Notes:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Mfg Campaign: 11349272
Recall Date: Aug 14, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Corrective Action:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Additional Notes:
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
Mfg Campaign: 11349272
Recall Date: Aug 14, 2020
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