Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Corrective Action:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Additional Notes:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Mfg Campaign: 11443419
Recall Date: Dec 10, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Corrective Action:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Additional Notes:
I backed my tesla out of my driveway on 12/17. I could see as I backed into the street another car at the stop sign waiting to turn left. I was blocking part of the road so as the car was in reverse moving back, I put my tesla in "D". I clearly saw the D. I stepped on accelerator seeing they were patiently waiting and I wanted to get out of their way. As I touched gas I was in shock-I kept going in reverse! The car dash said "D" and in my shock i pressed down on the gas more. I ended up accelerating more in reverse and smashed right into a parked car on the street! I knew I was swerving back and steered into the middle of the street I thought. I never heard the warning sign on my car because it was in D. I didnt see the car in my rearview mirror and in the shock of the speed and my correct into the middle of the road, I dented my neighbors front left bumper only. Thankfully I didn't damage their lights. It only did a small scrape in the front right rear side of my model S. I did replicate the problem one more time on camera about 15 minutes later. But I was in such shock the camera drops below the road so it has my voice on it and I didn't want to hit someone else again. This is very dangerous to accelerate backwards when the dash says "D". I've taken the tesla in many times for the screens freezing. They say its memory issues and want me to pay 2500 to upgrade the internal parts. This puts my kids and anyone at risk if they're behind me when Im shifting to drive and drive off. There again were no warnings before the crash because the car was in D.
Mfg Campaign: 11443419
Recall Date: Dec 10, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was notified of this recall in March/2021 and Tesla says they have no time to fix it and they will schedule my appointment at some point. My Navigation and other key functions freeze frequently in busy metropolitan areas as well as rural and fails to keep up with notifications causing unsafe driving conditions. The remedy they suggested was to delete my driving navigation history to free up space which takes a ridiculous amount of time and only temporarily solves the problem. The recall notice is below. The Feb 06,2021 Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 Recall StatusRecall Incomplete Summary The eMMC flash memory device is rated for an industry-standard 3,000 Program/Erase (“P/E”) cycles. Over time, and depending on usage of the affected component, the eMMC hardware exhausts cycles for each NAND cell. When the eMMC NAND cell hardware reaches lifetime wear, as measured by the number of P/E cycles and remaining available storage capacity, the eMMC controller will no longer be able to maintain the integrity of the filesystem. This wear-out condition can cause failures of the center display software components, and may indirectly cause loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.
Corrective Action:
I was notified of this recall in March/2021 and Tesla says they have no time to fix it and they will schedule my appointment at some point. My Navigation and other key functions freeze frequently in busy metropolitan areas as well as rural and fails to keep up with notifications causing unsafe driving conditions. The remedy they suggested was to delete my driving navigation history to free up space which takes a ridiculous amount of time and only temporarily solves the problem. The recall notice is below. The Feb 06,2021 Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 Recall StatusRecall Incomplete Summary The eMMC flash memory device is rated for an industry-standard 3,000 Program/Erase (“P/E”) cycles. Over time, and depending on usage of the affected component, the eMMC hardware exhausts cycles for each NAND cell. When the eMMC NAND cell hardware reaches lifetime wear, as measured by the number of P/E cycles and remaining available storage capacity, the eMMC controller will no longer be able to maintain the integrity of the filesystem. This wear-out condition can cause failures of the center display software components, and may indirectly cause loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.
Additional Notes:
I was notified of this recall in March/2021 and Tesla says they have no time to fix it and they will schedule my appointment at some point. My Navigation and other key functions freeze frequently in busy metropolitan areas as well as rural and fails to keep up with notifications causing unsafe driving conditions. The remedy they suggested was to delete my driving navigation history to free up space which takes a ridiculous amount of time and only temporarily solves the problem. The recall notice is below. The Feb 06,2021 Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 Recall StatusRecall Incomplete Summary The eMMC flash memory device is rated for an industry-standard 3,000 Program/Erase (“P/E”) cycles. Over time, and depending on usage of the affected component, the eMMC hardware exhausts cycles for each NAND cell. When the eMMC NAND cell hardware reaches lifetime wear, as measured by the number of P/E cycles and remaining available storage capacity, the eMMC controller will no longer be able to maintain the integrity of the filesystem. This wear-out condition can cause failures of the center display software components, and may indirectly cause loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.
Mfg Campaign: 11441280
Recall Date: Nov 22, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front control arm separation.
Corrective Action:
Front control arm separation.
Additional Notes:
Front control arm separation.
Mfg Campaign: 11441355
Recall Date: Nov 22, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. MY INFORMATION DISPLAY SCREEN LEAKS LIQUID ONTO THE LOWER CPNSOLE CAUSING THE DISPLAY TO FIL INTERMITTENTLY. 2. IN HOT WEATHER MY DASHBOARD DISPLAY SHOWS SIGNS OF MELTING AND THEN FAILS TO DISPLAY ANY INFORMATIONSUCH AS SPEED, MILEAGE CAPACITY, ETC. WHEN THE WEATHER IS COOL THIS DOES NOT AHPPEN.
Corrective Action:
1. MY INFORMATION DISPLAY SCREEN LEAKS LIQUID ONTO THE LOWER CPNSOLE CAUSING THE DISPLAY TO FIL INTERMITTENTLY. 2. IN HOT WEATHER MY DASHBOARD DISPLAY SHOWS SIGNS OF MELTING AND THEN FAILS TO DISPLAY ANY INFORMATIONSUCH AS SPEED, MILEAGE CAPACITY, ETC. WHEN THE WEATHER IS COOL THIS DOES NOT AHPPEN.
Additional Notes:
1. MY INFORMATION DISPLAY SCREEN LEAKS LIQUID ONTO THE LOWER CPNSOLE CAUSING THE DISPLAY TO FIL INTERMITTENTLY. 2. IN HOT WEATHER MY DASHBOARD DISPLAY SHOWS SIGNS OF MELTING AND THEN FAILS TO DISPLAY ANY INFORMATIONSUCH AS SPEED, MILEAGE CAPACITY, ETC. WHEN THE WEATHER IS COOL THIS DOES NOT AHPPEN.
Mfg Campaign: 11440968
Recall Date: Nov 18, 2021
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Mfg Campaign: 11440246
Recall Date: Nov 12, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Mfg Campaign: 11440246
Recall Date: Nov 12, 2021
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated while driving 75 MPH, the center display inadvertently went blank and froze, causing the contact to have to restart the center display. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the manufacturer had not returned his calls for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 38,000. Parts distribution disconnect.
Mfg Campaign: 11440246
Recall Date: Nov 12, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A heater which warms the large battery which powers Tesla's EVs burned out while I was charging my vehicle at a Tesla supercharger. It appears to have been caused by a high voltage 'short' from moisture. I was able to continue driving the vehicle for over 100 miles, but did not have 'regenerative' braking. This made the stopping distance much longer - nearly causing a collision. When I stopped at another Tesla supercharger the car would not charge and had to be towed. This defect should warrant a recall.
Corrective Action:
A heater which warms the large battery which powers Tesla's EVs burned out while I was charging my vehicle at a Tesla supercharger. It appears to have been caused by a high voltage 'short' from moisture. I was able to continue driving the vehicle for over 100 miles, but did not have 'regenerative' braking. This made the stopping distance much longer - nearly causing a collision. When I stopped at another Tesla supercharger the car would not charge and had to be towed. This defect should warrant a recall.
Additional Notes:
A heater which warms the large battery which powers Tesla's EVs burned out while I was charging my vehicle at a Tesla supercharger. It appears to have been caused by a high voltage 'short' from moisture. I was able to continue driving the vehicle for over 100 miles, but did not have 'regenerative' braking. This made the stopping distance much longer - nearly causing a collision. When I stopped at another Tesla supercharger the car would not charge and had to be towed. This defect should warrant a recall.
Mfg Campaign: 11439696
Recall Date: Nov 8, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The right Front Lower Control Arm broke off. When I applied the break (abruptly) at the light ( driving speed ~35mph and the street was wet), the front right wheel was bouncing and making a weird noise. I managed to drive home and found out that the control arm has broken off. I did some research and realized that this is a common problem with Tesla vehicles. I am wondering if this is a recall issue. This is a safety issue and I think Tesla needs to recall and fix this problem.
Corrective Action:
The right Front Lower Control Arm broke off. When I applied the break (abruptly) at the light ( driving speed ~35mph and the street was wet), the front right wheel was bouncing and making a weird noise. I managed to drive home and found out that the control arm has broken off. I did some research and realized that this is a common problem with Tesla vehicles. I am wondering if this is a recall issue. This is a safety issue and I think Tesla needs to recall and fix this problem.
Additional Notes:
The right Front Lower Control Arm broke off. When I applied the break (abruptly) at the light ( driving speed ~35mph and the street was wet), the front right wheel was bouncing and making a weird noise. I managed to drive home and found out that the control arm has broken off. I did some research and realized that this is a common problem with Tesla vehicles. I am wondering if this is a recall issue. This is a safety issue and I think Tesla needs to recall and fix this problem.
Mfg Campaign: 11439621
Recall Date: Nov 7, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 30 - 35 MPH, a loud bang noise was heard, then the front passenger’s side tire kicked back and damaged the wheel. Upon inspection, the contact saw that the front passenger’s side control arm was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 30 - 35 MPH, a loud bang noise was heard, then the front passenger’s side tire kicked back and damaged the wheel. Upon inspection, the contact saw that the front passenger’s side control arm was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 30 - 35 MPH, a loud bang noise was heard, then the front passenger’s side tire kicked back and damaged the wheel. Upon inspection, the contact saw that the front passenger’s side control arm was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11439518
Recall Date: Nov 5, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 problems: 1.) the eMMC chip for the screen has not yet been replaced due to supply issue? 2.) the battery heater stopped working causing driving ability issues. This should be a recall. the car lost both acceleration and braking power and made it dangerous to drive. I was unable to charge the battery, and had to have the car towed a long distance, costing me over $1,000 to have repaired.
Corrective Action:
2 problems: 1.) the eMMC chip for the screen has not yet been replaced due to supply issue? 2.) the battery heater stopped working causing driving ability issues. This should be a recall. the car lost both acceleration and braking power and made it dangerous to drive. I was unable to charge the battery, and had to have the car towed a long distance, costing me over $1,000 to have repaired.
Additional Notes:
2 problems: 1.) the eMMC chip for the screen has not yet been replaced due to supply issue? 2.) the battery heater stopped working causing driving ability issues. This should be a recall. the car lost both acceleration and braking power and made it dangerous to drive. I was unable to charge the battery, and had to have the car towed a long distance, costing me over $1,000 to have repaired.
Mfg Campaign: 11438302
Recall Date: Oct 26, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Corrective Action:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Additional Notes:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Mfg Campaign: 11437810
Recall Date: Oct 22, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Corrective Action:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Additional Notes:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Mfg Campaign: 11437810
Recall Date: Oct 22, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Corrective Action:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Additional Notes:
My Tesla is under a recall for bad memory. My Tesla constantly reboots. I often have to wait several minutes from when I get in the car until it is ready to drive with all functions. I sometimes am forced to drive with the center screen not working. This takes away my backup camera. A required safety feature. Tesla says the part is not available. I request a reliable loaner until they get the part repaired under recall.
Mfg Campaign: 11437810
Recall Date: Oct 22, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NHTSA has asked Tesla to recall faulty EMMC base boards, but even after repeated service requests with proof of of center console going completely blank while driving, backup camera failure from time to time, voice commands unusable and now maps going completely blank, Tesla refuses to change the board and says their system does not show signs of wear and due to limited parts availability they won't perform replacement. They have been updating firmware to delete processes to slow down 'wear' as per their definition so that they can get around NHTSA direction.
Corrective Action:
NHTSA has asked Tesla to recall faulty EMMC base boards, but even after repeated service requests with proof of of center console going completely blank while driving, backup camera failure from time to time, voice commands unusable and now maps going completely blank, Tesla refuses to change the board and says their system does not show signs of wear and due to limited parts availability they won't perform replacement. They have been updating firmware to delete processes to slow down 'wear' as per their definition so that they can get around NHTSA direction.
Additional Notes:
NHTSA has asked Tesla to recall faulty EMMC base boards, but even after repeated service requests with proof of of center console going completely blank while driving, backup camera failure from time to time, voice commands unusable and now maps going completely blank, Tesla refuses to change the board and says their system does not show signs of wear and due to limited parts availability they won't perform replacement. They have been updating firmware to delete processes to slow down 'wear' as per their definition so that they can get around NHTSA direction.
Mfg Campaign: 11437426
Recall Date: Oct 20, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Corrective Action:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Additional Notes:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Mfg Campaign: 11436809
Recall Date: Oct 14, 2021
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Corrective Action:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Additional Notes:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Mfg Campaign: 11436809
Recall Date: Oct 14, 2021
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Corrective Action:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Additional Notes:
The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.
Mfg Campaign: 11436809
Recall Date: Oct 14, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was backing out my car from the garage at home and on the driveway my wife and I heard a weird sound. After checking we found a broken metal part on the driveway and a closer look, taking a picture, I could see that the suspension arm for the front passenger side wheel was broken, very much metal fatigue,
Corrective Action:
I was backing out my car from the garage at home and on the driveway my wife and I heard a weird sound. After checking we found a broken metal part on the driveway and a closer look, taking a picture, I could see that the suspension arm for the front passenger side wheel was broken, very much metal fatigue,
Additional Notes:
I was backing out my car from the garage at home and on the driveway my wife and I heard a weird sound. After checking we found a broken metal part on the driveway and a closer look, taking a picture, I could see that the suspension arm for the front passenger side wheel was broken, very much metal fatigue,
Mfg Campaign: 11436810
Recall Date: Oct 14, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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