Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control set @70 to 74mph on open highway with no vehicles in front or behind. Midday, sunny, clear, and dry. The vehicle suddenly applies brakes. This could have easily lead to being rear-ended if another vehicle were following too closely. This happened numerous time this last weekend. Contacted the manufacturer and they stated this is normal and no hardware faults were detected in the vehicle when diagnosed remotely.
Corrective Action:
Cruise control set @70 to 74mph on open highway with no vehicles in front or behind. Midday, sunny, clear, and dry. The vehicle suddenly applies brakes. This could have easily lead to being rear-ended if another vehicle were following too closely. This happened numerous time this last weekend. Contacted the manufacturer and they stated this is normal and no hardware faults were detected in the vehicle when diagnosed remotely.
Additional Notes:
Cruise control set @70 to 74mph on open highway with no vehicles in front or behind. Midday, sunny, clear, and dry. The vehicle suddenly applies brakes. This could have easily lead to being rear-ended if another vehicle were following too closely. This happened numerous time this last weekend. Contacted the manufacturer and they stated this is normal and no hardware faults were detected in the vehicle when diagnosed remotely.
Mfg Campaign: 11488081
Recall Date: Oct 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With Tesla Auto Pilot engaged, I was driving on I-10 in Florida with no other automobiles in front, to the side or behind my car. I was driving the 70 MPH speed limit when suddenly my car applied full braking (Phantom Braking) upon which I took control and applied the accelerator to regain proper velocity disabling Tesla Auto Pilot. This was the only time I experienced this issue.
Corrective Action:
With Tesla Auto Pilot engaged, I was driving on I-10 in Florida with no other automobiles in front, to the side or behind my car. I was driving the 70 MPH speed limit when suddenly my car applied full braking (Phantom Braking) upon which I took control and applied the accelerator to regain proper velocity disabling Tesla Auto Pilot. This was the only time I experienced this issue.
Additional Notes:
With Tesla Auto Pilot engaged, I was driving on I-10 in Florida with no other automobiles in front, to the side or behind my car. I was driving the 70 MPH speed limit when suddenly my car applied full braking (Phantom Braking) upon which I took control and applied the accelerator to regain proper velocity disabling Tesla Auto Pilot. This was the only time I experienced this issue.
Mfg Campaign: 11488113
Recall Date: Oct 5, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger air bag light remains illuminated and the car indicates a passenger restraint system fault. Tesla service indicates it is a faulty sensor. I am concerned the system error will impact passenger safety in the event of a crash if the seatbelt tensioner and airbag fail to perform due to the sensor. Tesla has not resolved the problem to date and keeps rescheduling the repair weeks into the future. They deserve a strong reprimand for the safety risk this issue imposes.
Corrective Action:
The passenger air bag light remains illuminated and the car indicates a passenger restraint system fault. Tesla service indicates it is a faulty sensor. I am concerned the system error will impact passenger safety in the event of a crash if the seatbelt tensioner and airbag fail to perform due to the sensor. Tesla has not resolved the problem to date and keeps rescheduling the repair weeks into the future. They deserve a strong reprimand for the safety risk this issue imposes.
Additional Notes:
The passenger air bag light remains illuminated and the car indicates a passenger restraint system fault. Tesla service indicates it is a faulty sensor. I am concerned the system error will impact passenger safety in the event of a crash if the seatbelt tensioner and airbag fail to perform due to the sensor. Tesla has not resolved the problem to date and keeps rescheduling the repair weeks into the future. They deserve a strong reprimand for the safety risk this issue imposes.
Mfg Campaign: 11487744
Recall Date: Oct 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Corrective Action:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Additional Notes:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Mfg Campaign: 11487532
Recall Date: Oct 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Corrective Action:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Additional Notes:
i was driving through an intersection in san francisco on a green light and the car suddenly braked hard with no object in front of me to brake for. fortunately the car behind me managed to brake without rear-ending me. this was totally without warning and completely unneccesary. this was a "safety feature" that engaged to make me and the pedestrians and cars around me less safe! if the automatic emergency braking doesn't work (and is more dangerous to human life and property when activated as opposed to not), it should be able to be disabled for safety's sake. i can disable it for a trip, but then i have to remember to disable it every time i drive the car or it could put my life in danger! this is dangerous! the control panel informed me that the automatic emergency system was to blame for the dangerous stop. there was no warning before this happened. the vehicle has not been specifically inspected for this issue, but this appears to be a known issue for this model of car.
Mfg Campaign: 11487532
Recall Date: Oct 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I drove from Denver to Amarillo using the cruise control. About 25 times the car braked hard for no apparent reason. Most incidents were a sharp 5-6 mile per hour drop. Three were a 15 mile per hour drop. I believe that roughly 15 of the incidents were the car responding to the optical illusion of shimmering water. This happened on the afternoon of September 28. It was a clear, sunny day with only occasional clouds. After sundown the hard braking on cruise control continued at a lower rate with 5-6 incidents between Amarillo and Vernon TX. If someone had been following too closely in any of the incidents it's likely they would have struck my car from behind. This cruise control is unsafe.
Corrective Action:
I drove from Denver to Amarillo using the cruise control. About 25 times the car braked hard for no apparent reason. Most incidents were a sharp 5-6 mile per hour drop. Three were a 15 mile per hour drop. I believe that roughly 15 of the incidents were the car responding to the optical illusion of shimmering water. This happened on the afternoon of September 28. It was a clear, sunny day with only occasional clouds. After sundown the hard braking on cruise control continued at a lower rate with 5-6 incidents between Amarillo and Vernon TX. If someone had been following too closely in any of the incidents it's likely they would have struck my car from behind. This cruise control is unsafe.
Additional Notes:
I drove from Denver to Amarillo using the cruise control. About 25 times the car braked hard for no apparent reason. Most incidents were a sharp 5-6 mile per hour drop. Three were a 15 mile per hour drop. I believe that roughly 15 of the incidents were the car responding to the optical illusion of shimmering water. This happened on the afternoon of September 28. It was a clear, sunny day with only occasional clouds. After sundown the hard braking on cruise control continued at a lower rate with 5-6 incidents between Amarillo and Vernon TX. If someone had been following too closely in any of the incidents it's likely they would have struck my car from behind. This cruise control is unsafe.
Mfg Campaign: 11487015
Recall Date: Sep 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Have owned this car for one month now and have put approximately 2,500 miles on since its purchase (2 miles on odometer at pickup). When using Adaptive Cruise Control or Autopilot the vehicle will apply hard braking without reason and seemingly random. No oncoming cars, no cars in front or to the side, road is paved and well painted. Speed would be suddenly reduced from 70mph to 30-35mph. This is a safety risk due to possibility of rear end collision by following vehicle. This event happened multiple (10+ times) on the 10 and 40 freeways in California and Arizona and on the 95 highway in Nevada as well as on other roadways. I have subsequently disabled Autopilot on my car and now avoid using Cruise Control as it is simply too frightening to use. I reported this to Tesla Service who advise that hardware-wise there is nothing wrong with the car and future software updates will improve the function. They advise that both Autopilot and Cruise Control are 'Beta' software. I could understand with their Full Self Driving and Autopilot that these advanced features may need further development but I consider Cruise Control to be a well understood and long-established vehicle function. They could at least offer both old fashioned 'fixed speed' Cruise Control along with their Beta Adaptive Cruise Control, but they provide only the Beta version. Beta software which is simply too scary to use!
Corrective Action:
Have owned this car for one month now and have put approximately 2,500 miles on since its purchase (2 miles on odometer at pickup). When using Adaptive Cruise Control or Autopilot the vehicle will apply hard braking without reason and seemingly random. No oncoming cars, no cars in front or to the side, road is paved and well painted. Speed would be suddenly reduced from 70mph to 30-35mph. This is a safety risk due to possibility of rear end collision by following vehicle. This event happened multiple (10+ times) on the 10 and 40 freeways in California and Arizona and on the 95 highway in Nevada as well as on other roadways. I have subsequently disabled Autopilot on my car and now avoid using Cruise Control as it is simply too frightening to use. I reported this to Tesla Service who advise that hardware-wise there is nothing wrong with the car and future software updates will improve the function. They advise that both Autopilot and Cruise Control are 'Beta' software. I could understand with their Full Self Driving and Autopilot that these advanced features may need further development but I consider Cruise Control to be a well understood and long-established vehicle function. They could at least offer both old fashioned 'fixed speed' Cruise Control along with their Beta Adaptive Cruise Control, but they provide only the Beta version. Beta software which is simply too scary to use!
Additional Notes:
Have owned this car for one month now and have put approximately 2,500 miles on since its purchase (2 miles on odometer at pickup). When using Adaptive Cruise Control or Autopilot the vehicle will apply hard braking without reason and seemingly random. No oncoming cars, no cars in front or to the side, road is paved and well painted. Speed would be suddenly reduced from 70mph to 30-35mph. This is a safety risk due to possibility of rear end collision by following vehicle. This event happened multiple (10+ times) on the 10 and 40 freeways in California and Arizona and on the 95 highway in Nevada as well as on other roadways. I have subsequently disabled Autopilot on my car and now avoid using Cruise Control as it is simply too frightening to use. I reported this to Tesla Service who advise that hardware-wise there is nothing wrong with the car and future software updates will improve the function. They advise that both Autopilot and Cruise Control are 'Beta' software. I could understand with their Full Self Driving and Autopilot that these advanced features may need further development but I consider Cruise Control to be a well understood and long-established vehicle function. They could at least offer both old fashioned 'fixed speed' Cruise Control along with their Beta Adaptive Cruise Control, but they provide only the Beta version. Beta software which is simply too scary to use!
Mfg Campaign: 11487033
Recall Date: Sep 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Corrective Action:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Additional Notes:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Mfg Campaign: 11486875
Recall Date: Sep 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Corrective Action:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Additional Notes:
Phantom braking in cruise control with or without autopilot. Sometimes braking is extremely hard. No apparent cause. Totally random This has happened several times since March 1, when we received the vehicle. Most recent events (more than 5 on September 23, 2023
Mfg Campaign: 11486875
Recall Date: Sep 28, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Phantom breaking while driving down interstate.
Corrective Action:
Phantom breaking while driving down interstate.
Additional Notes:
Phantom breaking while driving down interstate.
Mfg Campaign: 11486736
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking while driving down interstate.
Corrective Action:
Phantom breaking while driving down interstate.
Additional Notes:
Phantom breaking while driving down interstate.
Mfg Campaign: 11486736
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 50 mph on cruise control, the vehicle began to decelerate independently. The contact stated no warning light was illuminated. The contact stated they continue to experience the failure five to ten times on the first trip. The contact stated she also experienced the failure on 9/23/2022, while driving 80 mph on cruise control, the vehicle began to decelerate independently to 70 mph and deactivated the cruise control independently. The contact stated no warning light was illuminated. The contact stated the force of the deceleration caused the seat belt to retract and caused her to have whiplash and headache left side of her head. The contact did not sought medical attention. The contact continued to experience the failure while driving to her destination. The contact stated she experience the failure for a second time on 9/25/2022. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 50 mph on cruise control, the vehicle began to decelerate independently. The contact stated no warning light was illuminated. The contact stated they continue to experience the failure five to ten times on the first trip. The contact stated she also experienced the failure on 9/23/2022, while driving 80 mph on cruise control, the vehicle began to decelerate independently to 70 mph and deactivated the cruise control independently. The contact stated no warning light was illuminated. The contact stated the force of the deceleration caused the seat belt to retract and caused her to have whiplash and headache left side of her head. The contact did not sought medical attention. The contact continued to experience the failure while driving to her destination. The contact stated she experience the failure for a second time on 9/25/2022. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 50 mph on cruise control, the vehicle began to decelerate independently. The contact stated no warning light was illuminated. The contact stated they continue to experience the failure five to ten times on the first trip. The contact stated she also experienced the failure on 9/23/2022, while driving 80 mph on cruise control, the vehicle began to decelerate independently to 70 mph and deactivated the cruise control independently. The contact stated no warning light was illuminated. The contact stated the force of the deceleration caused the seat belt to retract and caused her to have whiplash and headache left side of her head. The contact did not sought medical attention. The contact continued to experience the failure while driving to her destination. The contact stated she experience the failure for a second time on 9/25/2022. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11486386
Recall Date: Sep 26, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Corrective Action:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Additional Notes:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Mfg Campaign: 11486219
Recall Date: Sep 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Corrective Action:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Additional Notes:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Mfg Campaign: 11486219
Recall Date: Sep 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Corrective Action:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Additional Notes:
We just went on a longish trip, covering a total of about 2,500 miles. While driving on interstate highways and using cruise control, the car would occasionally brake for no reason. The first several times it happened, the car braked mildly and we tried to explain it away. ("It must have seen the guardrail/traffic cone/butterfly," etc.) However, the last time it happened, with absolutely nothing anywhere near us to the sides or front, the car braked FREAKING HARD. I was driving, and it scared the $hit out of me. If the 18-wheeler behind us had been a little closer, we would have been toast. After that, we disabled the automatic emergency braking every time we started the car, and we'll continue to do that.
Mfg Campaign: 11486219
Recall Date: Sep 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Corrective Action:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Additional Notes:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Mfg Campaign: 11485832
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Corrective Action:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Additional Notes:
On our trip from San Diego to Sacramento yesterday 9/21/2022; while cruise control was on, the Tesla braked for no reason on 3 different occasions causing great alarm and emotional distress to all of us in the car. We were traveling at freeway speeds on the 5 north and thank goodness no one rear ended us when these events happened.
Mfg Campaign: 11485832
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Corrective Action:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Additional Notes:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Mfg Campaign: 11485877
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Corrective Action:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Additional Notes:
While going at 75 mph, no obstacles or cars ahead of us, on US30 W in Texas, the car applied a sudden strong brake (phantom braking) that almost caused a severe accident.
Mfg Campaign: 11485877
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Corrective Action:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Additional Notes:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Mfg Campaign: 11485500
Recall Date: Sep 20, 2022
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