Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Regardless of which cruise control function you are operating in the system will suddenly brake for no reason, sometimes slowing down by only a few miles an hour and sometimes by as much as 30 or 40 miles per hour. This can potentially lead to a rear end accident. System has far fewer failures at night than during the day and far fewer if there is traffic in front of the car than if there is an open road in front. This cruise control is almost unusable during the day on an open road. This has happened within 45 miles of owning the car to present 5000 miles + and has happened at every speed we have used it at This has been an on-going issue since the day we bought it and not something the Dealership tells you about in advance
Corrective Action:
Regardless of which cruise control function you are operating in the system will suddenly brake for no reason, sometimes slowing down by only a few miles an hour and sometimes by as much as 30 or 40 miles per hour. This can potentially lead to a rear end accident. System has far fewer failures at night than during the day and far fewer if there is traffic in front of the car than if there is an open road in front. This cruise control is almost unusable during the day on an open road. This has happened within 45 miles of owning the car to present 5000 miles + and has happened at every speed we have used it at This has been an on-going issue since the day we bought it and not something the Dealership tells you about in advance
Additional Notes:
Regardless of which cruise control function you are operating in the system will suddenly brake for no reason, sometimes slowing down by only a few miles an hour and sometimes by as much as 30 or 40 miles per hour. This can potentially lead to a rear end accident. System has far fewer failures at night than during the day and far fewer if there is traffic in front of the car than if there is an open road in front. This cruise control is almost unusable during the day on an open road. This has happened within 45 miles of owning the car to present 5000 miles + and has happened at every speed we have used it at This has been an on-going issue since the day we bought it and not something the Dealership tells you about in advance
Mfg Campaign: 11492586
Recall Date: Nov 7, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
owner/I can not program tire monitor sensor by themself/myself due to no option to reset, I have to go to their service center, and they are rip off , it is unsafe to have tire monitor
Corrective Action:
owner/I can not program tire monitor sensor by themself/myself due to no option to reset, I have to go to their service center, and they are rip off , it is unsafe to have tire monitor
Additional Notes:
owner/I can not program tire monitor sensor by themself/myself due to no option to reset, I have to go to their service center, and they are rip off , it is unsafe to have tire monitor
Mfg Campaign: 11492343
Recall Date: Nov 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Experiencing phantom braking at high speeds when there is nothing there. This has happen 5-6 times during a recent road trip of 1000 miles
Corrective Action:
Experiencing phantom braking at high speeds when there is nothing there. This has happen 5-6 times during a recent road trip of 1000 miles
Additional Notes:
Experiencing phantom braking at high speeds when there is nothing there. This has happen 5-6 times during a recent road trip of 1000 miles
Mfg Campaign: 11492101
Recall Date: Nov 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Corrective Action:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Additional Notes:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Mfg Campaign: 11491611
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Corrective Action:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Additional Notes:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Mfg Campaign: 11491611
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Corrective Action:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Additional Notes:
since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.
Mfg Campaign: 11491611
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Corrective Action:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Additional Notes:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Mfg Campaign: 11491432
Recall Date: Oct 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Corrective Action:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Additional Notes:
While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.
Mfg Campaign: 11491432
Recall Date: Oct 29, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Corrective Action:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Additional Notes:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Mfg Campaign: 11491384
Recall Date: Oct 28, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Corrective Action:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Additional Notes:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Mfg Campaign: 11491384
Recall Date: Oct 28, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Corrective Action:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Additional Notes:
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
Mfg Campaign: 11491384
Recall Date: Oct 28, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Corrective Action:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Additional Notes:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Mfg Campaign: 11491089
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Corrective Action:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Additional Notes:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Mfg Campaign: 11491089
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Corrective Action:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Additional Notes:
My car is brand new. When in Autopilot mode (not full FSD), the vehicle does u expected braking apparently randomly. There are no road obstructions or potential road obstructions visible at all to me as driver. Yet, the vehicle will brake suddenly. It does this so frequently that I no longer use Autopilot unless I know the road has no other vehicle driving behind me and is very clear ahead of me. I never, ever use it on the highway. In one incident, I was using my Autopilot and a motorcycle was traveling at a much too close distance behind me on a curve on a busy roadway, with a large RV driving in the lane next to me. As all three of our vehicles approached the curve in this cluster, my vehicle suddenly braked and the motorcycle behind me almost crashed into my vehicle’s rear end. It was terrifying. After that incident, I severely limited my use of Autopilot and take pains to ensure my foot is resting on the accelerator in case I need to apply a little pressure to counteract the unexpected braking while in Autopilot mode.
Mfg Campaign: 11491089
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Corrective Action:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Additional Notes:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Mfg Campaign: 11491180
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Corrective Action:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Additional Notes:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Mfg Campaign: 11491180
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Corrective Action:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Additional Notes:
Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.
Mfg Campaign: 11491180
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Corrective Action:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Additional Notes:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Mfg Campaign: 11490548
Recall Date: Oct 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Corrective Action:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Additional Notes:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Mfg Campaign: 11490548
Recall Date: Oct 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Corrective Action:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Additional Notes:
Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.
Mfg Campaign: 11490548
Recall Date: Oct 24, 2022
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Valencia, CA • 36 yrs
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