Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Corrective Action:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Additional Notes:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Mfg Campaign: 11484636
Recall Date: Sep 15, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Corrective Action:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Additional Notes:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Mfg Campaign: 11484379
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Corrective Action:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Additional Notes:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Mfg Campaign: 11484379
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Corrective Action:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Additional Notes:
During recent drive from the Kansas City area to downtown Denver over the period of September 11-12, I experienced what's known as "phantom braking" no fewer than five times along I-70. At least one of these instances was so aggressive that it slowed the car down from 77mph to 60mph. This is an extremely dangerous situation that must be addressed by Tesla ASAP. Someone is going to die.
Mfg Campaign: 11484379
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling northbound on I-25 between Las Vegas NM and Raton NM, the car auto breaked several times for no reason,Going from 75 MPH to 57 MPH, throwing us forward against the seatbelts in the car. The incident Happens again between Colorado Springs and Cheyenne Wy and outside Cheyenne again on I-25 N. All incidents happened while using the cruise control, which is what Tesla recommends to get the most miles per charge. We are just very lucky there was no traffic behind us to rear end is.
Corrective Action:
While traveling northbound on I-25 between Las Vegas NM and Raton NM, the car auto breaked several times for no reason,Going from 75 MPH to 57 MPH, throwing us forward against the seatbelts in the car. The incident Happens again between Colorado Springs and Cheyenne Wy and outside Cheyenne again on I-25 N. All incidents happened while using the cruise control, which is what Tesla recommends to get the most miles per charge. We are just very lucky there was no traffic behind us to rear end is.
Additional Notes:
While traveling northbound on I-25 between Las Vegas NM and Raton NM, the car auto breaked several times for no reason,Going from 75 MPH to 57 MPH, throwing us forward against the seatbelts in the car. The incident Happens again between Colorado Springs and Cheyenne Wy and outside Cheyenne again on I-25 N. All incidents happened while using the cruise control, which is what Tesla recommends to get the most miles per charge. We are just very lucky there was no traffic behind us to rear end is.
Mfg Campaign: 11483438
Recall Date: Sep 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On Saturday, September 3rd 2022, we were on a highway with Autopilot system engaged at 75mph, and without any reason, the autopilot system reduced the speed to 50mph, even thought the highway speed limit was not reduced/changes, there was no vehicle or event requiring the vehicle to reduce the speed, and the Autopilot settings were to keep the current vehicle speed limit. It was a sudden unintended braking action in Autopilot, which could lead the vehicle behind us to crash and a severe accident on the highway. The sudden unintended braking happened 2x during this road trip, without any warning or symptoms.
Corrective Action:
On Saturday, September 3rd 2022, we were on a highway with Autopilot system engaged at 75mph, and without any reason, the autopilot system reduced the speed to 50mph, even thought the highway speed limit was not reduced/changes, there was no vehicle or event requiring the vehicle to reduce the speed, and the Autopilot settings were to keep the current vehicle speed limit. It was a sudden unintended braking action in Autopilot, which could lead the vehicle behind us to crash and a severe accident on the highway. The sudden unintended braking happened 2x during this road trip, without any warning or symptoms.
Additional Notes:
On Saturday, September 3rd 2022, we were on a highway with Autopilot system engaged at 75mph, and without any reason, the autopilot system reduced the speed to 50mph, even thought the highway speed limit was not reduced/changes, there was no vehicle or event requiring the vehicle to reduce the speed, and the Autopilot settings were to keep the current vehicle speed limit. It was a sudden unintended braking action in Autopilot, which could lead the vehicle behind us to crash and a severe accident on the highway. The sudden unintended braking happened 2x during this road trip, without any warning or symptoms.
Mfg Campaign: 11483062
Recall Date: Sep 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control, or traffic-aware cruise control (TACC) as Tesla calls it, phantom brakes with no prior warning a few times per hour. It usually happens on straight stretches of road when there isn't much traffic in front of the vehicle. The event that prompted me to write this complaint was when I was travelling on a highway in Utah. I was driving about 80mph slammed on the brakes and slowed to about 30mph. There were a few vehicles behind me when this happened. Thankfully they were able to brake in time to avoid a rear-end collision. I always drive with my foot on the accelerator with TACC because I experience lots of phantom braking, but this particular event happened too quickly to intervene. I have reported this to Tesla, but they claim it's normal operation of the vehicle.
Corrective Action:
The adaptive cruise control, or traffic-aware cruise control (TACC) as Tesla calls it, phantom brakes with no prior warning a few times per hour. It usually happens on straight stretches of road when there isn't much traffic in front of the vehicle. The event that prompted me to write this complaint was when I was travelling on a highway in Utah. I was driving about 80mph slammed on the brakes and slowed to about 30mph. There were a few vehicles behind me when this happened. Thankfully they were able to brake in time to avoid a rear-end collision. I always drive with my foot on the accelerator with TACC because I experience lots of phantom braking, but this particular event happened too quickly to intervene. I have reported this to Tesla, but they claim it's normal operation of the vehicle.
Additional Notes:
The adaptive cruise control, or traffic-aware cruise control (TACC) as Tesla calls it, phantom brakes with no prior warning a few times per hour. It usually happens on straight stretches of road when there isn't much traffic in front of the vehicle. The event that prompted me to write this complaint was when I was travelling on a highway in Utah. I was driving about 80mph slammed on the brakes and slowed to about 30mph. There were a few vehicles behind me when this happened. Thankfully they were able to brake in time to avoid a rear-end collision. I always drive with my foot on the accelerator with TACC because I experience lots of phantom braking, but this particular event happened too quickly to intervene. I have reported this to Tesla, but they claim it's normal operation of the vehicle.
Mfg Campaign: 11483083
Recall Date: Sep 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car will phantom break while using autopilot. I will be driving 80 mph on a main free way (I-80) and all of a sudden it will slam on the breaks and go to 40 mph.
Corrective Action:
Car will phantom break while using autopilot. I will be driving 80 mph on a main free way (I-80) and all of a sudden it will slam on the breaks and go to 40 mph.
Additional Notes:
Car will phantom break while using autopilot. I will be driving 80 mph on a main free way (I-80) and all of a sudden it will slam on the breaks and go to 40 mph.
Mfg Campaign: 11483162
Recall Date: Sep 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During a road trip of around 600 miles when using the adaptive cruise control feature without autopilot active I experienced no less than 6 phantom braking incidents. Most were when coming over a crest of a hill. There were no warnings or indications on the instrument screen. During each event I had to press off the accelerator to stop the braking. The car resumed the set speed with adaptive cruise control active. During some of these events a car was behind me that could have either hit me or lost control of their vehicle and caused an accident.
Corrective Action:
During a road trip of around 600 miles when using the adaptive cruise control feature without autopilot active I experienced no less than 6 phantom braking incidents. Most were when coming over a crest of a hill. There were no warnings or indications on the instrument screen. During each event I had to press off the accelerator to stop the braking. The car resumed the set speed with adaptive cruise control active. During some of these events a car was behind me that could have either hit me or lost control of their vehicle and caused an accident.
Additional Notes:
During a road trip of around 600 miles when using the adaptive cruise control feature without autopilot active I experienced no less than 6 phantom braking incidents. Most were when coming over a crest of a hill. There were no warnings or indications on the instrument screen. During each event I had to press off the accelerator to stop the braking. The car resumed the set speed with adaptive cruise control active. During some of these events a car was behind me that could have either hit me or lost control of their vehicle and caused an accident.
Mfg Campaign: 11483172
Recall Date: Sep 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Corrective Action:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Additional Notes:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Mfg Campaign: 11482911
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Corrective Action:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Additional Notes:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Mfg Campaign: 11482911
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Corrective Action:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Additional Notes:
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Mfg Campaign: 11482911
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Corrective Action:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Additional Notes:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Mfg Campaign: 11482939
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Corrective Action:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Additional Notes:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Mfg Campaign: 11482939
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Corrective Action:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Additional Notes:
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Mfg Campaign: 11482939
Recall Date: Sep 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Often when driving on the highway with the cruise control on, the car will activate heavy braking without provocation. Sometimes it happens once on a 2 hour drive other times it happens 3 or 4 times on an hour drive. One time, I was the only car in sight when I was in a double lane 65mph divided highway. I am not using full self driving or auto steer, however it has occurred while using Auto Steer (beta). I'm not sure what causes this braking, but it's dangerous. One time it brake checked a semi truck before I slammed on the accelerator pedal to disable the braking system. Other times I can feel short choppy accels/decels on the highway again without having a car/object in front. Today a driver was following closely and it went into full braking mode. I'm not convinced it's emergency braking, however when you take your foot off the accelerator pedal it does brake heavily with regenerative braking. In our ownership of the car, the collision warning has chimed at us once but not actually activated braking to my knowledge. So far I've seen complaints about Full Self Driving autopilot Phantom Braking, however we don't have that package. However the same systems are physically installed that may feed into the safety systems.
Corrective Action:
Often when driving on the highway with the cruise control on, the car will activate heavy braking without provocation. Sometimes it happens once on a 2 hour drive other times it happens 3 or 4 times on an hour drive. One time, I was the only car in sight when I was in a double lane 65mph divided highway. I am not using full self driving or auto steer, however it has occurred while using Auto Steer (beta). I'm not sure what causes this braking, but it's dangerous. One time it brake checked a semi truck before I slammed on the accelerator pedal to disable the braking system. Other times I can feel short choppy accels/decels on the highway again without having a car/object in front. Today a driver was following closely and it went into full braking mode. I'm not convinced it's emergency braking, however when you take your foot off the accelerator pedal it does brake heavily with regenerative braking. In our ownership of the car, the collision warning has chimed at us once but not actually activated braking to my knowledge. So far I've seen complaints about Full Self Driving autopilot Phantom Braking, however we don't have that package. However the same systems are physically installed that may feed into the safety systems.
Additional Notes:
Often when driving on the highway with the cruise control on, the car will activate heavy braking without provocation. Sometimes it happens once on a 2 hour drive other times it happens 3 or 4 times on an hour drive. One time, I was the only car in sight when I was in a double lane 65mph divided highway. I am not using full self driving or auto steer, however it has occurred while using Auto Steer (beta). I'm not sure what causes this braking, but it's dangerous. One time it brake checked a semi truck before I slammed on the accelerator pedal to disable the braking system. Other times I can feel short choppy accels/decels on the highway again without having a car/object in front. Today a driver was following closely and it went into full braking mode. I'm not convinced it's emergency braking, however when you take your foot off the accelerator pedal it does brake heavily with regenerative braking. In our ownership of the car, the collision warning has chimed at us once but not actually activated braking to my knowledge. So far I've seen complaints about Full Self Driving autopilot Phantom Braking, however we don't have that package. However the same systems are physically installed that may feed into the safety systems.
Mfg Campaign: 11482866
Recall Date: Sep 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Mfg Campaign: 11482665
Recall Date: Sep 2, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Mfg Campaign: 11482665
Recall Date: Sep 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control thinks that those heat shimmers/pavement mirages you get on asphalt are trucks stopped in the middle of the road and slams on the brakes. It happened dozens and dozens of times on my drive on I-80 from Reno to Colorado. It seems like this is a common experience from searching the internet. I will take it in for service but it seems like its happening to everyone so not likely to get fixed. Sometimes it will only slow down a little bit, 5 or 10 mph, but I've also had it hit the brakes hard and slow me down to 25 below the speed limit. Sooner or later this is going to cause accidents, if it hasn't already.
Corrective Action:
The adaptive cruise control thinks that those heat shimmers/pavement mirages you get on asphalt are trucks stopped in the middle of the road and slams on the brakes. It happened dozens and dozens of times on my drive on I-80 from Reno to Colorado. It seems like this is a common experience from searching the internet. I will take it in for service but it seems like its happening to everyone so not likely to get fixed. Sometimes it will only slow down a little bit, 5 or 10 mph, but I've also had it hit the brakes hard and slow me down to 25 below the speed limit. Sooner or later this is going to cause accidents, if it hasn't already.
Additional Notes:
The adaptive cruise control thinks that those heat shimmers/pavement mirages you get on asphalt are trucks stopped in the middle of the road and slams on the brakes. It happened dozens and dozens of times on my drive on I-80 from Reno to Colorado. It seems like this is a common experience from searching the internet. I will take it in for service but it seems like its happening to everyone so not likely to get fixed. Sometimes it will only slow down a little bit, 5 or 10 mph, but I've also had it hit the brakes hard and slow me down to 25 below the speed limit. Sooner or later this is going to cause accidents, if it hasn't already.
Mfg Campaign: 11482213
Recall Date: Aug 31, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 5 MPH to park at her residence, the vehicle experienced unintended acceleration and inadvertently veered to the right. The vehicle then crashed into a transformer box in a residential yard and came to a complete stop. The contact had a broken backbone and received medical attention. A police report was filed. The vehicle was towed to a body shop where it remained unrepaired. The manufacturer was made aware of the failure and informed the contact that it was a human error, mistaking the accelerator pedal for the brake pedal and that they would review the computer log. The failure mileage was 1,062. The VIN was unavailable.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 5 MPH to park at her residence, the vehicle experienced unintended acceleration and inadvertently veered to the right. The vehicle then crashed into a transformer box in a residential yard and came to a complete stop. The contact had a broken backbone and received medical attention. A police report was filed. The vehicle was towed to a body shop where it remained unrepaired. The manufacturer was made aware of the failure and informed the contact that it was a human error, mistaking the accelerator pedal for the brake pedal and that they would review the computer log. The failure mileage was 1,062. The VIN was unavailable.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 5 MPH to park at her residence, the vehicle experienced unintended acceleration and inadvertently veered to the right. The vehicle then crashed into a transformer box in a residential yard and came to a complete stop. The contact had a broken backbone and received medical attention. A police report was filed. The vehicle was towed to a body shop where it remained unrepaired. The manufacturer was made aware of the failure and informed the contact that it was a human error, mistaking the accelerator pedal for the brake pedal and that they would review the computer log. The failure mileage was 1,062. The VIN was unavailable.
Mfg Campaign: 11482271
Recall Date: Aug 31, 2022
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