Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Corrective Action:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Additional Notes:
Multiple instances of rapid deceleration, i.e.; braking or regenerative slowing while at cruise speeds on my latest cross country trip.
Mfg Campaign: 11485500
Recall Date: Sep 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Corrective Action:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Additional Notes:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Mfg Campaign: 11485149
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Corrective Action:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Additional Notes:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Mfg Campaign: 11485149
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Corrective Action:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Additional Notes:
On 9-12-2022 we drove from Chandler AZ. to Carlsbad NM. returning 9-15-2022 in this time we had eight Phantom braking events two with cars in close proximity very dangerous I also noticed the blind spot warning chime isn't working and is enabled in the Autopilot menu. Thank you. Mike
Mfg Campaign: 11485149
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Mfg Campaign: 11485269
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking with the Forward Collision Avoidance warning light intermittently illuminated. The contact also stated that a warning chime would sound during the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50. The consumer stated that the dealer was notified of the failure. The dealer informed the owner that the failure could not be repaired and that it was due to a poor GPS tracking. The consumer received a text from the dealer stating that the issue was "resolved remotely" but that is incorrect. The vehicle continues to have phantom braking issues.
Mfg Campaign: 11485269
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Corrective Action:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Additional Notes:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Mfg Campaign: 11485110
Recall Date: Sep 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Corrective Action:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Additional Notes:
My Tesla Model 3 has had multiple instances of phantom braking while the autopilot/cruise control has been engaged. All have been on the highway traveling 70-80mph. My car was delivered on 9/9/22, new from Tesla. I feel this is extremely dangerous at any speeds, but especially at highway speeds.
Mfg Campaign: 11485110
Recall Date: Sep 18, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Mfg Campaign: 11484771
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Mfg Campaign: 11484771
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
Mfg Campaign: 11484771
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Corrective Action:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Additional Notes:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Mfg Campaign: 11484831
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Corrective Action:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Additional Notes:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Mfg Campaign: 11484831
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Corrective Action:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Additional Notes:
I rented a Tesla model three and have driven 5000 miles on it since I got it three weeks ago. In that time this car has done some very dangerous things that concern me about my safety. I stopped using the auto pilot function after one time when it tried to pull me off the road at highway speeds into the emergency lane. I have also started experiencing the phantom braking issue that you read about online. For some reason this car can’t go more than 10 or 15 miles without slamming on the brakes even though there are no cars anywhere close to me or any objects on the road that might trigger the automatic braking. I am afraid that this car is going to slam on the brakes when there is somebody behind me and cause an accident.
Mfg Campaign: 11484831
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Corrective Action:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Additional Notes:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Mfg Campaign: 11484879
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Corrective Action:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Additional Notes:
We have an ongoing issue with our Model 3 stopping for no reason at speed when using cruise-control or auto-pilot. We have had the car in for service at Kearney Mesa and the “manager” observed it happen. But nobody gets back to us and nobody knows anything. The car suddenly brakes for no reason. This happened multiple times. Including once with the “service manager” in the car. Answers below are for that occurrence. No other warnings on the display. If a car had been behind us, we would have been rear-ended. We are being “stonewalled “ by the attitude “I know nothing” or “someone will get back to you”. I cannot get through to anyone at Tesla HQ and the local service center is completely unhelpful. Please advise.
Mfg Campaign: 11484879
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Corrective Action:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Additional Notes:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Mfg Campaign: 11484903
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Corrective Action:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Additional Notes:
I am renting this Tesla Model 3 on monthly basis Rental from Hertz. ON SEP 5TH, 2022 I was at a stop sign fully stopped and all of a sudden the car started accelarating by itself. I try to call Tesla about it and their answer was as I am not the owner they won't even talk to me. I tried to call Hertz but their Customer Service no available just in a circle of press this and press that for hours..Today Sep 16, around 10:58 am , I was Stopped at an intersection on a Red light waiting for the signal to turn Green , Then all of a sudden the Car Accelerated and Luckily no Cross Traffic and I proceeded through the Intersection. This is a Serious Issue.This car does not have Self Driving Feature, and twice in 10 Days this speed issue occur. Also on three different occasions while I was driving on a freeway other Cars from left and right swerved into my Lane and extremely close to my Car and the side Sensors didn't Beep.
Mfg Campaign: 11484903
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Corrective Action:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Additional Notes:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Mfg Campaign: 11484636
Recall Date: Sep 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Corrective Action:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Additional Notes:
On Wednesday, 8/24/2022 around 1:30pm, when I tried to park my Tesla Model 3 on a residential street, suddenly and without any warning the steering wheel lost control, accelerated, made a right and then a left turn, hit an electric box and landed on the neighbor's driveway. No one else was injured, only myself with severe back pain and I could not move. Several neighbors came out of their house and checked on me and called the Homeowners Association Office and called 911, the homeowners experienced power outage. An ambulance came & took me to the Irvine Hoag Hospital Emergency Center. The medical staff took X-Ray for me and gave me Tylenol pills and ice pack on my back. I was diagnosed with compression fracture of T12 vertebra, per doctor's exam: It will take two-to-six-month to heal my back. A police report #[XXX] was filed on 8/31/2022. CA resident since 1976 very healthy, enjoy working, and helping school and do community services. Do not take drag, no alcohol with over 46+ year's careful driving skill, and a safe driver with good driving record.
Mfg Campaign: 11484636
Recall Date: Sep 15, 2022
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