Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Very recently Tesla had a standard software update for the car. They happen all the time. There was no warning with this update (or any update I’ve seen) about removing paid for features if you install the update. This one disabled my radar and turned my radar based autopilot I specifically bought this car for into vision based autopilot. I paid $15k for full self driving and never requested the beta to use it because I specifically did not want to disable my radar because of safety concerns. They did it anyway now, and without warning. It phantom brakes now all the time and it never used to and the general autopilot performance is worse and unsafe. I can’t use it reliably anymore and Tesla refuses to downgrade the firmware or do anything to re-enable my radar and I’m absolutely livid. This is a $75k car that I got for this one feature and they took its functionality away from me without warning and won’t give it back. Vision based autopilot is not safe and I am afraid anytime I use it now. Radar based autopilot felt so safe it was relaxing much of the time.
Corrective Action:
Very recently Tesla had a standard software update for the car. They happen all the time. There was no warning with this update (or any update I’ve seen) about removing paid for features if you install the update. This one disabled my radar and turned my radar based autopilot I specifically bought this car for into vision based autopilot. I paid $15k for full self driving and never requested the beta to use it because I specifically did not want to disable my radar because of safety concerns. They did it anyway now, and without warning. It phantom brakes now all the time and it never used to and the general autopilot performance is worse and unsafe. I can’t use it reliably anymore and Tesla refuses to downgrade the firmware or do anything to re-enable my radar and I’m absolutely livid. This is a $75k car that I got for this one feature and they took its functionality away from me without warning and won’t give it back. Vision based autopilot is not safe and I am afraid anytime I use it now. Radar based autopilot felt so safe it was relaxing much of the time.
Additional Notes:
Very recently Tesla had a standard software update for the car. They happen all the time. There was no warning with this update (or any update I’ve seen) about removing paid for features if you install the update. This one disabled my radar and turned my radar based autopilot I specifically bought this car for into vision based autopilot. I paid $15k for full self driving and never requested the beta to use it because I specifically did not want to disable my radar because of safety concerns. They did it anyway now, and without warning. It phantom brakes now all the time and it never used to and the general autopilot performance is worse and unsafe. I can’t use it reliably anymore and Tesla refuses to downgrade the firmware or do anything to re-enable my radar and I’m absolutely livid. This is a $75k car that I got for this one feature and they took its functionality away from me without warning and won’t give it back. Vision based autopilot is not safe and I am afraid anytime I use it now. Radar based autopilot felt so safe it was relaxing much of the time.
Mfg Campaign: 11488172
Recall Date: Oct 6, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2 bolts mounting the left lower front control arm to the subframe has come loose. The car is out of warranty and Tesla refused to work on it without charging. The car has been making clunking noise and lately is pulling to the right when on freeway. Glad that I am handy and capable of doing DIY repair and glad I discovered it early. If one of these bolts comes loose on freeway, it could be fatal to me. I researched and found that I am not the only one. https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ When there are that many reports of the same problem, I believe Tesla should be more proactive or do a recall. The bolts have been tightened by me but I don't know the exact torque specs, nor do I know if any other suspension components or threads of the bolts have been compromised. I did not check the right side of the car for loose.
Corrective Action:
2 bolts mounting the left lower front control arm to the subframe has come loose. The car is out of warranty and Tesla refused to work on it without charging. The car has been making clunking noise and lately is pulling to the right when on freeway. Glad that I am handy and capable of doing DIY repair and glad I discovered it early. If one of these bolts comes loose on freeway, it could be fatal to me. I researched and found that I am not the only one. https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ When there are that many reports of the same problem, I believe Tesla should be more proactive or do a recall. The bolts have been tightened by me but I don't know the exact torque specs, nor do I know if any other suspension components or threads of the bolts have been compromised. I did not check the right side of the car for loose.
Additional Notes:
2 bolts mounting the left lower front control arm to the subframe has come loose. The car is out of warranty and Tesla refused to work on it without charging. The car has been making clunking noise and lately is pulling to the right when on freeway. Glad that I am handy and capable of doing DIY repair and glad I discovered it early. If one of these bolts comes loose on freeway, it could be fatal to me. I researched and found that I am not the only one. https://teslamotorsclub.com/tmc/threads/suspension-rattling-sound-turned-out-to-be-a-loose-bolt.185958/ When there are that many reports of the same problem, I believe Tesla should be more proactive or do a recall. The bolts have been tightened by me but I don't know the exact torque specs, nor do I know if any other suspension components or threads of the bolts have been compromised. I did not check the right side of the car for loose.
Mfg Campaign: 11488014
Recall Date: Oct 5, 2022
Tesla, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
https://www.tesla.com/support/home-charging-installation/wall-connector The strain relief on the cable that is used to charge the vehicle became loose exposing dangerous high voltage 240v (40A) bare wires inside where the consumer holds it to charge the vehicle. If touched by anyone while charging, would likely cause electrocution and possible death. As the vehicle takes hours to charge outside, not only is the driver and passengers at risk but passerby's including young children. This could happen during clear, dry conditions and exacerbated by wet conditions. The manufacturer, Tesla, responded to my complaint by telling me the only remedy is for me to buy a new charging unit at a cost of $500 plus a few hours of electrician labor. There was no mention of a replacement part (strain relief/handle) other than purchasing the entire system and paying an electrician to replace it. There were no prior symptoms (no scratches, no cracks, no physical damage, etc..) which leads me to believe that this is a manufacturing defect and a serious live threatening one. Furthermore, the Tesla support team wrote on 7/16/2022: "Thank you for reaching out to the Tesla Wall Connector Support team. "he crack shouldn't stop the unit from charging. Your unit is out of warranty. If you would like to purchase the newest Wall Connector while it's on sale for $400 instead of $500, I have provided the link. We do recommend a certified electrician install the Gen 3. https://shop.tesla.com/product/wall-connector." This implies that the wall charger can be used to charge the vehicle and ignores the DANGEROUS ELECTRICAL HAZARD present which is totally unacceptable.
Corrective Action:
https://www.tesla.com/support/home-charging-installation/wall-connector The strain relief on the cable that is used to charge the vehicle became loose exposing dangerous high voltage 240v (40A) bare wires inside where the consumer holds it to charge the vehicle. If touched by anyone while charging, would likely cause electrocution and possible death. As the vehicle takes hours to charge outside, not only is the driver and passengers at risk but passerby's including young children. This could happen during clear, dry conditions and exacerbated by wet conditions. The manufacturer, Tesla, responded to my complaint by telling me the only remedy is for me to buy a new charging unit at a cost of $500 plus a few hours of electrician labor. There was no mention of a replacement part (strain relief/handle) other than purchasing the entire system and paying an electrician to replace it. There were no prior symptoms (no scratches, no cracks, no physical damage, etc..) which leads me to believe that this is a manufacturing defect and a serious live threatening one. Furthermore, the Tesla support team wrote on 7/16/2022: "Thank you for reaching out to the Tesla Wall Connector Support team. "he crack shouldn't stop the unit from charging. Your unit is out of warranty. If you would like to purchase the newest Wall Connector while it's on sale for $400 instead of $500, I have provided the link. We do recommend a certified electrician install the Gen 3. https://shop.tesla.com/product/wall-connector." This implies that the wall charger can be used to charge the vehicle and ignores the DANGEROUS ELECTRICAL HAZARD present which is totally unacceptable.
Additional Notes:
https://www.tesla.com/support/home-charging-installation/wall-connector The strain relief on the cable that is used to charge the vehicle became loose exposing dangerous high voltage 240v (40A) bare wires inside where the consumer holds it to charge the vehicle. If touched by anyone while charging, would likely cause electrocution and possible death. As the vehicle takes hours to charge outside, not only is the driver and passengers at risk but passerby's including young children. This could happen during clear, dry conditions and exacerbated by wet conditions. The manufacturer, Tesla, responded to my complaint by telling me the only remedy is for me to buy a new charging unit at a cost of $500 plus a few hours of electrician labor. There was no mention of a replacement part (strain relief/handle) other than purchasing the entire system and paying an electrician to replace it. There were no prior symptoms (no scratches, no cracks, no physical damage, etc..) which leads me to believe that this is a manufacturing defect and a serious live threatening one. Furthermore, the Tesla support team wrote on 7/16/2022: "Thank you for reaching out to the Tesla Wall Connector Support team. "he crack shouldn't stop the unit from charging. Your unit is out of warranty. If you would like to purchase the newest Wall Connector while it's on sale for $400 instead of $500, I have provided the link. We do recommend a certified electrician install the Gen 3. https://shop.tesla.com/product/wall-connector." This implies that the wall charger can be used to charge the vehicle and ignores the DANGEROUS ELECTRICAL HAZARD present which is totally unacceptable.
Mfg Campaign: 11488085
Recall Date: Oct 5, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Mfg Campaign: 11487871
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Mfg Campaign: 11487871
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Corrective Action:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Additional Notes:
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake and refunded the cost to the contact. The complaint has been resolved.
Mfg Campaign: 11487871
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Corrective Action:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Additional Notes:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Mfg Campaign: 11487915
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Corrective Action:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Additional Notes:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Mfg Campaign: 11487915
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Corrective Action:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Additional Notes:
On Sept. 9th, around 9:05pm, my wife was on the driver's seat, FSD was engaged. so the Tesla model 3 car was driving itself on highway 395 close to susanville. Then suddenly a car coming, we had a head-on collision, the other car's front left hit our front left. The other driver passed away, my wife and I got serious injuries, we are recovering from 3 surgeries. 1.FSD did not give alert or warning, 2.FSD did not break the car, 3.FSD did not slowing down the car 4.FSD did not change direction of the car. 5.FSD just kept the speed and direction. “Disabling FSD” needs time, my wife did nothing, because there was only few 10th of a second. But I am afraid if she was driving without engaging FSD, she might be able to steer the car slightly to the right to avoid the accident. CHP will pull data from the car in the next few days. We would like to request NHTSA has a full investigation of the accident. Attached please find a form we received from CHP, a picture of both cars, and driving data downloaded from Tesla web site.
Mfg Campaign: 11487915
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Corrective Action:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Additional Notes:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Mfg Campaign: 11487623
Recall Date: Oct 3, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Corrective Action:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Additional Notes:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Mfg Campaign: 11487623
Recall Date: Oct 3, 2022
Tesla, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Corrective Action:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Additional Notes:
I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".
Mfg Campaign: 11487623
Recall Date: Oct 3, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
-PCS (Power Conversion System) failure. - No warning light, message or symptoms, failed overnight. - Car is not drivable, HV completely isolated and drain 12V battery overnight. Can’t open any door, screen dead and had to tow. - Repair cost $1884, 53k miles / 4 yrs and 2 months.
Corrective Action:
-PCS (Power Conversion System) failure. - No warning light, message or symptoms, failed overnight. - Car is not drivable, HV completely isolated and drain 12V battery overnight. Can’t open any door, screen dead and had to tow. - Repair cost $1884, 53k miles / 4 yrs and 2 months.
Additional Notes:
-PCS (Power Conversion System) failure. - No warning light, message or symptoms, failed overnight. - Car is not drivable, HV completely isolated and drain 12V battery overnight. Can’t open any door, screen dead and had to tow. - Repair cost $1884, 53k miles / 4 yrs and 2 months.
Mfg Campaign: 11487364
Recall Date: Oct 1, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle received the Full Self Driving Beta (FSD-B) update Software Version 2022.20.17. I took the vehicle for a ride near my office in The Heights area of Houston, Texas, and when stopped in traffic at a red light briefly placed the vehicle into park to engage the FSD-B via the touchscreen. When I engaged Autopilot with the FSD-B active, the vehicle made a right turn from the MIDDLE lane of the roadway which had just opened into three lanes a short number of feet beforehand crashing into another vehicle causing damage to both vehicles and injury to my hand. It appears the Full Self Driving Computer failed to recognize that the roadway had just changed from two to three lanes whereas there were not vehicles in the third lane until the moment my Tesla Model 3 turned suddenly and aggressively. Had it been less than a second earlier, my vehicle would have been fully into the turn and the accident likely of a catastrophic "T-Bone" nature. The manner in which the computer turned the wheel was especially shocking. I am accustomed to Autopilot having used the system for several years, but not with the vehicle making full-turn maneuvers as is the case with the new FSD-B software. I was holding the wheel firmly close to the "six and nine" positions and beneath the "V" areas of the steering wheel. The wheel turned so aggressively and suddenly that there was no possible way to counter the maneuver and soft-tissue injury occurred to may hand requiring prescribing of steroids to reduce inflammation and pain. Tesla was notified of the accident and provided with video from the vehicle's Dashcam system, but denies liability for the accident claiming it is driver responsibility.
Corrective Action:
My vehicle received the Full Self Driving Beta (FSD-B) update Software Version 2022.20.17. I took the vehicle for a ride near my office in The Heights area of Houston, Texas, and when stopped in traffic at a red light briefly placed the vehicle into park to engage the FSD-B via the touchscreen. When I engaged Autopilot with the FSD-B active, the vehicle made a right turn from the MIDDLE lane of the roadway which had just opened into three lanes a short number of feet beforehand crashing into another vehicle causing damage to both vehicles and injury to my hand. It appears the Full Self Driving Computer failed to recognize that the roadway had just changed from two to three lanes whereas there were not vehicles in the third lane until the moment my Tesla Model 3 turned suddenly and aggressively. Had it been less than a second earlier, my vehicle would have been fully into the turn and the accident likely of a catastrophic "T-Bone" nature. The manner in which the computer turned the wheel was especially shocking. I am accustomed to Autopilot having used the system for several years, but not with the vehicle making full-turn maneuvers as is the case with the new FSD-B software. I was holding the wheel firmly close to the "six and nine" positions and beneath the "V" areas of the steering wheel. The wheel turned so aggressively and suddenly that there was no possible way to counter the maneuver and soft-tissue injury occurred to may hand requiring prescribing of steroids to reduce inflammation and pain. Tesla was notified of the accident and provided with video from the vehicle's Dashcam system, but denies liability for the accident claiming it is driver responsibility.
Additional Notes:
My vehicle received the Full Self Driving Beta (FSD-B) update Software Version 2022.20.17. I took the vehicle for a ride near my office in The Heights area of Houston, Texas, and when stopped in traffic at a red light briefly placed the vehicle into park to engage the FSD-B via the touchscreen. When I engaged Autopilot with the FSD-B active, the vehicle made a right turn from the MIDDLE lane of the roadway which had just opened into three lanes a short number of feet beforehand crashing into another vehicle causing damage to both vehicles and injury to my hand. It appears the Full Self Driving Computer failed to recognize that the roadway had just changed from two to three lanes whereas there were not vehicles in the third lane until the moment my Tesla Model 3 turned suddenly and aggressively. Had it been less than a second earlier, my vehicle would have been fully into the turn and the accident likely of a catastrophic "T-Bone" nature. The manner in which the computer turned the wheel was especially shocking. I am accustomed to Autopilot having used the system for several years, but not with the vehicle making full-turn maneuvers as is the case with the new FSD-B software. I was holding the wheel firmly close to the "six and nine" positions and beneath the "V" areas of the steering wheel. The wheel turned so aggressively and suddenly that there was no possible way to counter the maneuver and soft-tissue injury occurred to may hand requiring prescribing of steroids to reduce inflammation and pain. Tesla was notified of the accident and provided with video from the vehicle's Dashcam system, but denies liability for the accident claiming it is driver responsibility.
Mfg Campaign: 11487112
Recall Date: Sep 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Corrective Action:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Additional Notes:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Mfg Campaign: 11486575
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Corrective Action:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Additional Notes:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Mfg Campaign: 11486575
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Corrective Action:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Additional Notes:
Constant "phantom braking" occurrences despite great conditions (sunny, no wind, good visibility, low traffic) during a road trip that was two hours both ways. Typically happened when coming to the crest of small hills, or when "road mirages" due to light refraction, or when a car in the distance just became noticed by the vehicle. Happened both on divided highway and two lane highways. Several braking occurrences were pronounced enough to be likened to not quite slamming on the brakes, but definitely applying them firmly. This, besides being terrifying and attention grabbing, itself a safety issue, it could also mean close following vehicles may have to react in such a way to also apply brakes heavily at highway speeds which could cause a rear end collision or swerving to avoid my vehicle. I also get little to no warning it's about to happen, until it does, no alarms go off, and in general it was noticing the hills, mirages, and vehicles just coming into the car's "sight" that the correlation of the phantom braking was occurring. I know this is known by Tesla, and I am going to take it in for a winter tire swap this week, and let the dealer know it is a major issue with my car.
Mfg Campaign: 11486575
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Corrective Action:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Additional Notes:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Mfg Campaign: 11485783
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Corrective Action:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Additional Notes:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Mfg Campaign: 11485783
Recall Date: Sep 22, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Corrective Action:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Additional Notes:
Tesla Model 3 (and other models) comes equipped with side cameras on the vehicle's B-pillars. Tesla has designed these components to allow cabin air to infiltrate the space between the cameras and the exterior glass. Of course, this means that humid cabin air will condense on the glass when ambient conditions cool the glass enough. This blocks the cameras, causing certain features (e.g. blind spot camera, auto lane change, lane keeping assist) to stop functioning. These features have been actively advertised by Tesla and sold for thousands of dollars as software upgrades, but do not reliably function because of this design flaw. As can be seen on many internet forums (e.g. https://teslamotorsclub.com/tmc/threads/b-pillar-cameras-fogging-up.172226/page-8), this issue has been known for years, yet Tesla has provided no fix for the problem. As recently as Sep 2022, their service centers are still telling customers to run cabin heat to eliminate condensation, but the cameras are well insulated, thermally, from the cabin (see Page 2 infrared pics https://teslamotorsclub.com/tmc/threads/camera-condensation.168472/page-2), so this does almost nothing, while potentially overheating the occupants. After 3-4 years, it is clear that Tesla is not interested in taking this design flaw seriously, and will only act if forced by safety regulators. This is an integral part of what Tesla has marketed as their cars being "safer than humans", and it's unable to cope with normal weather conditions (I live in Seattle, WA and routinely see this in temps as high as mid-50s to low-60s).
Mfg Campaign: 11485783
Recall Date: Sep 22, 2022
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