Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11494431
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a loud popping sound near the front passenger’s side wheel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the lower front lateral link, assembly left and assembly right link, all four-ball joints and sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a loud popping sound near the front passenger’s side wheel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the lower front lateral link, assembly left and assembly right link, all four-ball joints and sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a loud popping sound near the front passenger’s side wheel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the lower front lateral link, assembly left and assembly right link, all four-ball joints and sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Mfg Campaign: 11494462
Recall Date: Nov 21, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been using autopilot on my 30 min commute for the past 4 years with zero major issues. On Sept 20th, 2022 at 5:45pm I was driving on my usual route at 70 mph under autopilot. I tried to disengage with the normal procedure of lifting the right stalk. It did not disengage. I tried moving the steering wheel by changing lanes, and again, it did not disengage. Finally tried to brake, and it did not brake. I was essentially stuck in 70 mph. I then quickly rebooted the car with the 2 scroll bars while driving and after about 1 minute stuck in 70 mph, the system rebooted and I was able to slow down with my brakes. Needless to say, this could have ended horribly if I did not reboot. I called Tesla right away to report it and the rep stated a service adviser will contact me in the morning. I did get a call from Drew at Tesla on Barranca in Irvine the following day and he stated that it sounded like a “unintentional acceleration” issue. He stated it will be escalated to engineering department and someone will call me in a few days. At this point, I am so freaked out driving my Model 3 fearing the brakes can lock up at any time. I wanted to share this with you so maybe others have had similar situations. I just want others to know how to reboot while driving if this ever happens to them (a life and death situation). I loved Tesla, but this situation scares me in so many levels. To this day, Tesla “engineering team” has not responded. I have requested an answer from Tesla 3 times since that day over 3 months ago, and still no explanation as to what happened that night of Sept 20th. I have. It used autopilot since that day (fearing the brake would fail to disengage) and so I have not be able to reproduce the situation. The vehicle still has not been inspected by the manufacturer since reporting the issue. Finally, there were no warning messages prior to the failure. I just wanted a response from the Tesla team, and unfortunately was not able to get one.
Corrective Action:
I have been using autopilot on my 30 min commute for the past 4 years with zero major issues. On Sept 20th, 2022 at 5:45pm I was driving on my usual route at 70 mph under autopilot. I tried to disengage with the normal procedure of lifting the right stalk. It did not disengage. I tried moving the steering wheel by changing lanes, and again, it did not disengage. Finally tried to brake, and it did not brake. I was essentially stuck in 70 mph. I then quickly rebooted the car with the 2 scroll bars while driving and after about 1 minute stuck in 70 mph, the system rebooted and I was able to slow down with my brakes. Needless to say, this could have ended horribly if I did not reboot. I called Tesla right away to report it and the rep stated a service adviser will contact me in the morning. I did get a call from Drew at Tesla on Barranca in Irvine the following day and he stated that it sounded like a “unintentional acceleration” issue. He stated it will be escalated to engineering department and someone will call me in a few days. At this point, I am so freaked out driving my Model 3 fearing the brakes can lock up at any time. I wanted to share this with you so maybe others have had similar situations. I just want others to know how to reboot while driving if this ever happens to them (a life and death situation). I loved Tesla, but this situation scares me in so many levels. To this day, Tesla “engineering team” has not responded. I have requested an answer from Tesla 3 times since that day over 3 months ago, and still no explanation as to what happened that night of Sept 20th. I have. It used autopilot since that day (fearing the brake would fail to disengage) and so I have not be able to reproduce the situation. The vehicle still has not been inspected by the manufacturer since reporting the issue. Finally, there were no warning messages prior to the failure. I just wanted a response from the Tesla team, and unfortunately was not able to get one.
Additional Notes:
I have been using autopilot on my 30 min commute for the past 4 years with zero major issues. On Sept 20th, 2022 at 5:45pm I was driving on my usual route at 70 mph under autopilot. I tried to disengage with the normal procedure of lifting the right stalk. It did not disengage. I tried moving the steering wheel by changing lanes, and again, it did not disengage. Finally tried to brake, and it did not brake. I was essentially stuck in 70 mph. I then quickly rebooted the car with the 2 scroll bars while driving and after about 1 minute stuck in 70 mph, the system rebooted and I was able to slow down with my brakes. Needless to say, this could have ended horribly if I did not reboot. I called Tesla right away to report it and the rep stated a service adviser will contact me in the morning. I did get a call from Drew at Tesla on Barranca in Irvine the following day and he stated that it sounded like a “unintentional acceleration” issue. He stated it will be escalated to engineering department and someone will call me in a few days. At this point, I am so freaked out driving my Model 3 fearing the brakes can lock up at any time. I wanted to share this with you so maybe others have had similar situations. I just want others to know how to reboot while driving if this ever happens to them (a life and death situation). I loved Tesla, but this situation scares me in so many levels. To this day, Tesla “engineering team” has not responded. I have requested an answer from Tesla 3 times since that day over 3 months ago, and still no explanation as to what happened that night of Sept 20th. I have. It used autopilot since that day (fearing the brake would fail to disengage) and so I have not be able to reproduce the situation. The vehicle still has not been inspected by the manufacturer since reporting the issue. Finally, there were no warning messages prior to the failure. I just wanted a response from the Tesla team, and unfortunately was not able to get one.
Mfg Campaign: 11494302
Recall Date: Nov 20, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Corrective Action:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Additional Notes:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Mfg Campaign: 11494242
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Corrective Action:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Additional Notes:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Mfg Campaign: 11494242
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Corrective Action:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Additional Notes:
Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the AC system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla Service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P.S. photos of puddling water taken from a video made during the occurrence of the issue
Mfg Campaign: 11494242
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Corrective Action:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Additional Notes:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Mfg Campaign: 11494245
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Corrective Action:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Additional Notes:
Phantom breaking. I was on cruise control only (not FSD mode) on HWY at 65 mile/hr, and my car breaking suddenly to 45 ml/hr until I took over. No one injured and no accident. There was a car behind of me when it happened, and the car changed line immediately.
Mfg Campaign: 11494245
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Corrective Action:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Additional Notes:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Mfg Campaign: 11494270
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Corrective Action:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Additional Notes:
Our heater stopped working in very low temperatures . Upon researching, this is a huge problem in cold climates which could be extremely dangerous. Tesla has recalled Tesla cars with heat pumps. This is not just an issue for new models and is an issue in older models as well. It appears this issue may have occurred because of a software update pushed out to fix newer cars Tesla’s with a heat pump. This update is potentially causing the heater in the older Tesla’s without heat pumps to break. Therefore, when the older cars are breaking, in order to stay warm in cold temps Tesla owners are paying $1200+ to fix their heaters due to a pure Tesla issue. We had no warning. Our heat went out. My son was ill with RSV and in fact we were bringing him to the hospital. It was 30 degrees in our car. This is an issue for so many people in even colder climates. Some owners are reporting they are having to drive their Tesla in severely cold weather and survive off of seat heaters. This is incredibly dangerous and I cannot transport my son in my vehicle at the moment. We do have scheduled service, but to our understanding Tesla is taking zero accountability. There are a massive amount of people complaining of this issue on the Tesla forums and local groups. I hope they report as well.
Mfg Campaign: 11494270
Recall Date: Nov 19, 2022
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I HAD THIS REAR SEAT SAFETY HARNESS WARNING ON MY SCREEN. THERE WAS NO PHYSICAL CHANGES IN THE EQUIPMENT, BUT I HAD TO REPLACE IT AT MY OWN COST. SEAT BELT SYSTEM WOULD NEED TO BE A SAFETY RECALL RATHER THAN REPLACED AT OWNERS COST.
Corrective Action:
I HAD THIS REAR SEAT SAFETY HARNESS WARNING ON MY SCREEN. THERE WAS NO PHYSICAL CHANGES IN THE EQUIPMENT, BUT I HAD TO REPLACE IT AT MY OWN COST. SEAT BELT SYSTEM WOULD NEED TO BE A SAFETY RECALL RATHER THAN REPLACED AT OWNERS COST.
Additional Notes:
I HAD THIS REAR SEAT SAFETY HARNESS WARNING ON MY SCREEN. THERE WAS NO PHYSICAL CHANGES IN THE EQUIPMENT, BUT I HAD TO REPLACE IT AT MY OWN COST. SEAT BELT SYSTEM WOULD NEED TO BE A SAFETY RECALL RATHER THAN REPLACED AT OWNERS COST.
Mfg Campaign: 11494131
Recall Date: Nov 18, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated THAT while his wife was driving at unknown speed, she heard an abnormal sound and a part detached from the vehicle. There was also an abnormal rubbing sound. The contact pulled over and examined the vehicle and noticed that there was a metal part hanging underneath the vehicle. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included TSB-21-31-003. The failure mileage was 56,527.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated THAT while his wife was driving at unknown speed, she heard an abnormal sound and a part detached from the vehicle. There was also an abnormal rubbing sound. The contact pulled over and examined the vehicle and noticed that there was a metal part hanging underneath the vehicle. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included TSB-21-31-003. The failure mileage was 56,527.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated THAT while his wife was driving at unknown speed, she heard an abnormal sound and a part detached from the vehicle. There was also an abnormal rubbing sound. The contact pulled over and examined the vehicle and noticed that there was a metal part hanging underneath the vehicle. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included TSB-21-31-003. The failure mileage was 56,527.
Mfg Campaign: 11494132
Recall Date: Nov 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Corrective Action:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Additional Notes:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Mfg Campaign: 11493454
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Corrective Action:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Additional Notes:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Mfg Campaign: 11493454
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Corrective Action:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Additional Notes:
Multiple times when using the Auto-Pilot feature the brakes will engage and dramatically slow down the car for no reason. This has probably happened 5-10 times. At this point it is getting concerning. Luckily, no cars have been following me closely enough to cause an accident, but I'm afraid that this will occur at some point unless this is fixed. I am usually driving on the highway and there is nothing in front of me and the brakes will engage. On the screen I see arrows in the passing lane flowing in the opposite direction. I'm not sure what this means or if this is triggering the brakes.
Mfg Campaign: 11493454
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that upon starting the vehicle, a Service Warning message was displayed. The contact stated that the driver’s side front restraint system fault warning light was illuminated. The manufacturer was notified of failure through the Tesla app and instructed the contact to take the vehicle to the nearest Tesla Service Center for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that upon starting the vehicle, a Service Warning message was displayed. The contact stated that the driver’s side front restraint system fault warning light was illuminated. The manufacturer was notified of failure through the Tesla app and instructed the contact to take the vehicle to the nearest Tesla Service Center for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that upon starting the vehicle, a Service Warning message was displayed. The contact stated that the driver’s side front restraint system fault warning light was illuminated. The manufacturer was notified of failure through the Tesla app and instructed the contact to take the vehicle to the nearest Tesla Service Center for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11493529
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have been receiving the following message: Front Left safety restraint system fault. (Error notice: Notice: RCM_a021) Proposed repair: 1ST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND - SBR(1489060-05-D) 1ST ROW SEAT HARNESS ASSEMBLY - LEFT HAND - SBR(1489060-02-F) It seems that this is the same problem that they repaired under warranty. Now they are repairing again at a very high price (quote. Work pending). If this problem is repeating, it seems likely other cars would be encountering this defect.
Corrective Action:
I have been receiving the following message: Front Left safety restraint system fault. (Error notice: Notice: RCM_a021) Proposed repair: 1ST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND - SBR(1489060-05-D) 1ST ROW SEAT HARNESS ASSEMBLY - LEFT HAND - SBR(1489060-02-F) It seems that this is the same problem that they repaired under warranty. Now they are repairing again at a very high price (quote. Work pending). If this problem is repeating, it seems likely other cars would be encountering this defect.
Additional Notes:
I have been receiving the following message: Front Left safety restraint system fault. (Error notice: Notice: RCM_a021) Proposed repair: 1ST ROW SEAT HARNESS ASSEMBLY - RIGHT HAND - SBR(1489060-05-D) 1ST ROW SEAT HARNESS ASSEMBLY - LEFT HAND - SBR(1489060-02-F) It seems that this is the same problem that they repaired under warranty. Now they are repairing again at a very high price (quote. Work pending). If this problem is repeating, it seems likely other cars would be encountering this defect.
Mfg Campaign: 11493209
Recall Date: Nov 11, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Corrective Action:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Additional Notes:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Mfg Campaign: 11492429
Recall Date: Nov 5, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Corrective Action:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Additional Notes:
Lateral and Comp Links Failed and Upper Control Arms Failed causing steering issues. Car has barely been driven and shouldn’t require repairs to these parts so early in its life.
Mfg Campaign: 11492429
Recall Date: Nov 5, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The AC compressor failed which can be caused by over delivery of electrical power to the compressor causing premature failure. I’m concerned this could also lead to a fire.
Corrective Action:
The AC compressor failed which can be caused by over delivery of electrical power to the compressor causing premature failure. I’m concerned this could also lead to a fire.
Additional Notes:
The AC compressor failed which can be caused by over delivery of electrical power to the compressor causing premature failure. I’m concerned this could also lead to a fire.
Mfg Campaign: 11491525
Recall Date: Oct 30, 2022
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