Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car charging is not functioning at certain Amp rating ( 48Amps). Car displays " Power Grid or Vehicle issue limiting the AC charging" and goes to a lower 32Amps charging mode. This could lead to Battery damage and I see that there is a service bulletin asking Tesla to replace "Power Conversion System" (https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf) but that is limited to a limited time period. But I see several cars manufactured outside of those dates having the issue and this part should be replaced on all cars without a charge to the customers
Corrective Action:
The car charging is not functioning at certain Amp rating ( 48Amps). Car displays " Power Grid or Vehicle issue limiting the AC charging" and goes to a lower 32Amps charging mode. This could lead to Battery damage and I see that there is a service bulletin asking Tesla to replace "Power Conversion System" (https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf) but that is limited to a limited time period. But I see several cars manufactured outside of those dates having the issue and this part should be replaced on all cars without a charge to the customers
Additional Notes:
The car charging is not functioning at certain Amp rating ( 48Amps). Car displays " Power Grid or Vehicle issue limiting the AC charging" and goes to a lower 32Amps charging mode. This could lead to Battery damage and I see that there is a service bulletin asking Tesla to replace "Power Conversion System" (https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf) but that is limited to a limited time period. But I see several cars manufactured outside of those dates having the issue and this part should be replaced on all cars without a charge to the customers
Mfg Campaign: 11482820
Recall Date: Sep 4, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car may not be capable to charging using level 1 or 2 charging if the PCS fails completely. The error for this issue is seemingly difficult to find. It is not indicated on the Tesla app. It is only discoverable when in the car, while the car is charging and when trying to charge at or above 33 amps. Unlike a traditional check engine light, the error goes away and because the car still charges, it is difficult to realize an issue exists. I'm unaware of when the error first occurred because of this. It is likely the error existed before the general warranty for the car had expired. It doesn't appear Tesla does a diagnostics scan for this error during service appointments which I would think would be routine. The description and troubleshooting steps for this error are also heavily weighted towards possible power grid issues and only suggest a possibility of there being an issue with the car upon further investigation. I'm sure power grid issues exist and often result in the error, but it seems the PCS failure is more often the cause and should be equally stressed.
Corrective Action:
A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car may not be capable to charging using level 1 or 2 charging if the PCS fails completely. The error for this issue is seemingly difficult to find. It is not indicated on the Tesla app. It is only discoverable when in the car, while the car is charging and when trying to charge at or above 33 amps. Unlike a traditional check engine light, the error goes away and because the car still charges, it is difficult to realize an issue exists. I'm unaware of when the error first occurred because of this. It is likely the error existed before the general warranty for the car had expired. It doesn't appear Tesla does a diagnostics scan for this error during service appointments which I would think would be routine. The description and troubleshooting steps for this error are also heavily weighted towards possible power grid issues and only suggest a possibility of there being an issue with the car upon further investigation. I'm sure power grid issues exist and often result in the error, but it seems the PCS failure is more often the cause and should be equally stressed.
Additional Notes:
A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car may not be capable to charging using level 1 or 2 charging if the PCS fails completely. The error for this issue is seemingly difficult to find. It is not indicated on the Tesla app. It is only discoverable when in the car, while the car is charging and when trying to charge at or above 33 amps. Unlike a traditional check engine light, the error goes away and because the car still charges, it is difficult to realize an issue exists. I'm unaware of when the error first occurred because of this. It is likely the error existed before the general warranty for the car had expired. It doesn't appear Tesla does a diagnostics scan for this error during service appointments which I would think would be routine. The description and troubleshooting steps for this error are also heavily weighted towards possible power grid issues and only suggest a possibility of there being an issue with the car upon further investigation. I'm sure power grid issues exist and often result in the error, but it seems the PCS failure is more often the cause and should be equally stressed.
Mfg Campaign: 11482849
Recall Date: Sep 4, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom braking is extremely dangerous and a cause for disaster! While in Autopilot, it will unexpectedly brake while driving on the freeway. This causes a jerk to the human body and cause a possible rear end accident. This is quite frequent.
Corrective Action:
Phantom braking is extremely dangerous and a cause for disaster! While in Autopilot, it will unexpectedly brake while driving on the freeway. This causes a jerk to the human body and cause a possible rear end accident. This is quite frequent.
Additional Notes:
Phantom braking is extremely dangerous and a cause for disaster! While in Autopilot, it will unexpectedly brake while driving on the freeway. This causes a jerk to the human body and cause a possible rear end accident. This is quite frequent.
Mfg Campaign: 11482144
Recall Date: Aug 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Newer software disables existing radar in the car; this "Tesla Vision" is objectively worse at providing automatic braking response correctly, often scared literally of it's own shadown Newer cars don't even include the rdar, an ill-advised cost saving initiated by Tesla
Corrective Action:
Newer software disables existing radar in the car; this "Tesla Vision" is objectively worse at providing automatic braking response correctly, often scared literally of it's own shadown Newer cars don't even include the rdar, an ill-advised cost saving initiated by Tesla
Additional Notes:
Newer software disables existing radar in the car; this "Tesla Vision" is objectively worse at providing automatic braking response correctly, often scared literally of it's own shadown Newer cars don't even include the rdar, an ill-advised cost saving initiated by Tesla
Mfg Campaign: 11482012
Recall Date: Aug 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Corrective Action:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Additional Notes:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Mfg Campaign: 11481560
Recall Date: Aug 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Corrective Action:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Additional Notes:
regularly when autopilot or cruise control are engaged, the emergency braking will abruptly slow the vehicle when no object is on the road, highway, or interstate. This creates an unsafe environment when vehicles behind you are not following at a safe distance. We have had several instances a month where the vehicle will slow from 75 to 30 in a few seconds and require human intervention to speed up. This issue has been ongoing since we received the vehicle almost 30,000 miles ago.
Mfg Campaign: 11481560
Recall Date: Aug 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Corrective Action:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Additional Notes:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Mfg Campaign: 11481293
Recall Date: Aug 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Corrective Action:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Additional Notes:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Mfg Campaign: 11481293
Recall Date: Aug 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Corrective Action:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Additional Notes:
Driving down the freeway with Autopilot engaged and the autopilot started hard braking in the middle of the road going 70mph. No accidents occurred but it was a very dangerous situation
Mfg Campaign: 11481293
Recall Date: Aug 25, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.
Corrective Action:
I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.
Additional Notes:
I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.
Mfg Campaign: 11480492
Recall Date: Aug 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Corrective Action:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Additional Notes:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Mfg Campaign: 11480311
Recall Date: Aug 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Corrective Action:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Additional Notes:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Mfg Campaign: 11480311
Recall Date: Aug 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Corrective Action:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Additional Notes:
While driving my vehicle, no matter if I am on the interstate, country roads, side roads the vehicle will brake for unknown reasons. It will go from 65mph to 35mph, or 55mph to 45mph, etc. This happens whether in cruise control, auto drive or manual drive. It also will brake behind trash trucks with their flashing lights on, intersection flashing lights or warning flashing lights on the side of the road. It has also done it at night with oncoming vehicles. This is a daily occurrence. I have contacted Tesla service center on a few occasions and I am always told it is a computer issue, there is nothing that can be done. This is an extreme SAFETY issue and can cause a rear-end accident or another type of accident. I can not believe this issue has been going on for years and Tesla can not come up with a solution.
Mfg Campaign: 11480311
Recall Date: Aug 20, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Corrective Action:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Additional Notes:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Mfg Campaign: 11480098
Recall Date: Aug 19, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Corrective Action:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Additional Notes:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Mfg Campaign: 11480098
Recall Date: Aug 19, 2022
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Corrective Action:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Additional Notes:
Vehicle developed a loud squeak coming from driver’s side front wheel well that sounded like a something vibrating or rubbing a spring at ~54300 miles. Reported issue to Tesla via the Tesla app. Tesla’s recommended solution is to replace both the right and left Upper Control Arm. Further research found that this is a widespread problem reported by Tesla owners on the web. Indeed when I was at the Tesla Service Center the women in line in front of me was bring in her vehicle for the same problem. The upper control arms include a ball joint that needs to be lubricated. This vehicle’s upper control arms DO NOT have a built in means to lubricate that joint like a Zerk fitting. The vehicle is available for inspection. The safety issue here is a defective and/or poorly designed part which if left un-lubricated would likely experience water intrusion, corrosion and possible catastrophic failure – maybe breaking at speed. Our vehicle has lost lubricant at the ball joint given the noise and is likely susceptible to/experiencing water intrusion. Also found “SB-20-31-006 Service Bulletin Reseal Front Upper Control Arm Ball Joints”, but this curiously does not include our vehicles VIN. My suspicion is our Upper Control Arm has a different part number than the Upper Control Arm in SB-20-31-006 but is likely a very similar part. My concern is part number whack-a-mole is taking place. Tesla did not even have to inspect the car to know what the problem was. No other parties have inspected the part and no warnings, alerts, messages or other symptoms have occurred except for the horrible noise.
Mfg Campaign: 11480098
Recall Date: Aug 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Mfg Campaign: 11480054
Recall Date: Aug 18, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Mfg Campaign: 11480054
Recall Date: Aug 18, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
Mfg Campaign: 11480054
Recall Date: Aug 18, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
In 2021 the vehicle reported – “Front passenger safety restraint system fault/Contact Tesla Service”. Tesla performed OCS rework installing an Occupant Classification System (OCS) Filter Module (part SERVICE KIT – OCS REWORK (1479982-00-C)). In 2022 the vehicle reported “RCM_a056 Front passenger safety restraint system fault service required”. Tesla’s proposed correction is to replace seat (part 1ST ROW SEAT ASSEMBLY – RIGHT HAND – PUR BLACK (7654324-91-C)). The safety risk may be serious and alert RCM_a056 is being reported by other owners on the web so the problem is not isolated. My understanding is the Occupant Classification System (OCS) Filter Module is part of the airbag system and weighs occupants in the front seat. The OCS Filter is used to determine if the front seat is occupied and possibly classify occupants by weight to determine if and/or by how much airbags should be deployed. The safety of a person in the front passenger seat maybe at risk because of this faulty OCS which could result in airbags failing or deploying dangerously based on erroneous OCS inputs. The problem was identified by two faults reported by the vehicle, the first OCS failure was confirmed by a Tesla Mobile Technician and the component was replaced (part SERVICE KIT – OCS REWORK (1479982-00-C)). The Tech said the seat heater was causing interference with the OCS’s unshielded wires. The second fault the vehicle reported was also confirmed by a Mobile Service Technician who said the replacement OCS filter module “can’t be calibrated”. Please note that this is the second failure of the same component. Tesla has the OCS Module replaced in March of 2021. No other parties have inspected any of the OCS Filter Modules. I will make an effort to retain the seat being replaced. Only two fault with “RCM_a056” code and “Front passenger safety restraint system fault” text were reported by the vehicle. There were no other symptoms related to this faulty module.
Corrective Action:
In 2021 the vehicle reported – “Front passenger safety restraint system fault/Contact Tesla Service”. Tesla performed OCS rework installing an Occupant Classification System (OCS) Filter Module (part SERVICE KIT – OCS REWORK (1479982-00-C)). In 2022 the vehicle reported “RCM_a056 Front passenger safety restraint system fault service required”. Tesla’s proposed correction is to replace seat (part 1ST ROW SEAT ASSEMBLY – RIGHT HAND – PUR BLACK (7654324-91-C)). The safety risk may be serious and alert RCM_a056 is being reported by other owners on the web so the problem is not isolated. My understanding is the Occupant Classification System (OCS) Filter Module is part of the airbag system and weighs occupants in the front seat. The OCS Filter is used to determine if the front seat is occupied and possibly classify occupants by weight to determine if and/or by how much airbags should be deployed. The safety of a person in the front passenger seat maybe at risk because of this faulty OCS which could result in airbags failing or deploying dangerously based on erroneous OCS inputs. The problem was identified by two faults reported by the vehicle, the first OCS failure was confirmed by a Tesla Mobile Technician and the component was replaced (part SERVICE KIT – OCS REWORK (1479982-00-C)). The Tech said the seat heater was causing interference with the OCS’s unshielded wires. The second fault the vehicle reported was also confirmed by a Mobile Service Technician who said the replacement OCS filter module “can’t be calibrated”. Please note that this is the second failure of the same component. Tesla has the OCS Module replaced in March of 2021. No other parties have inspected any of the OCS Filter Modules. I will make an effort to retain the seat being replaced. Only two fault with “RCM_a056” code and “Front passenger safety restraint system fault” text were reported by the vehicle. There were no other symptoms related to this faulty module.
Additional Notes:
In 2021 the vehicle reported – “Front passenger safety restraint system fault/Contact Tesla Service”. Tesla performed OCS rework installing an Occupant Classification System (OCS) Filter Module (part SERVICE KIT – OCS REWORK (1479982-00-C)). In 2022 the vehicle reported “RCM_a056 Front passenger safety restraint system fault service required”. Tesla’s proposed correction is to replace seat (part 1ST ROW SEAT ASSEMBLY – RIGHT HAND – PUR BLACK (7654324-91-C)). The safety risk may be serious and alert RCM_a056 is being reported by other owners on the web so the problem is not isolated. My understanding is the Occupant Classification System (OCS) Filter Module is part of the airbag system and weighs occupants in the front seat. The OCS Filter is used to determine if the front seat is occupied and possibly classify occupants by weight to determine if and/or by how much airbags should be deployed. The safety of a person in the front passenger seat maybe at risk because of this faulty OCS which could result in airbags failing or deploying dangerously based on erroneous OCS inputs. The problem was identified by two faults reported by the vehicle, the first OCS failure was confirmed by a Tesla Mobile Technician and the component was replaced (part SERVICE KIT – OCS REWORK (1479982-00-C)). The Tech said the seat heater was causing interference with the OCS’s unshielded wires. The second fault the vehicle reported was also confirmed by a Mobile Service Technician who said the replacement OCS filter module “can’t be calibrated”. Please note that this is the second failure of the same component. Tesla has the OCS Module replaced in March of 2021. No other parties have inspected any of the OCS Filter Modules. I will make an effort to retain the seat being replaced. Only two fault with “RCM_a056” code and “Front passenger safety restraint system fault” text were reported by the vehicle. There were no other symptoms related to this faulty module.
Mfg Campaign: 11480068
Recall Date: Aug 18, 2022
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