Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Front suspension components need to be replaced due to loud creaking noise, vehicle is out of warranty and has only 42687 miles. There are several bulletins on related suspension issues, [XXX] Testa did replace the controls arms in this car on 09/09/2021 but it seems like the same defective parts were used. They replaced defective parts under warranty with the same type of defective parts but are refusing to warranty the repair since their parts only have a 1 year warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563535
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Corrective Action:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Additional Notes:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Mfg Campaign: 11563539
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Corrective Action:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Additional Notes:
Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras
Mfg Campaign: 11563539
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Corrective Action:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Additional Notes:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Mfg Campaign: 11563598
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Corrective Action:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Additional Notes:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Mfg Campaign: 11563598
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Corrective Action:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Additional Notes:
When driver seat adjusted to end positions (e.g all the way up/down/forward/backward), it causes an error message stating “Front left safety restraint system fault” & and airbag failure icon would appear. This usually cause by the wire harness being pinched or stretched. The error message may come and go based on the position of the seat, and occurs more frequently as time goes by. I am concern that the airbag or other safety restraint system may fail to engage when the message pops up. Tesla community has reported similar failure.
Mfg Campaign: 11563598
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563602
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563602
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car went out of warranty for seat related issues in December of this past year 2023. I don't even have 26K miles on my car therefore not a heavy driver. This week I experienced an error RCM_a021, front left safety restraint system fault, which I've researched has affected many others and appears to clearly be a safety flaw. The service team mentioned this isn't covered. My airbag light doesn't go off and is constantly on, my seats no longer save the seat setting (which occurred a couple of months ago but I didn't think about it).This is a safety hazard should I get into an accident. There were no previous warning issues prior to this warning error which occurred this week. According to Tesla, if the airbag light remains lit, schedule a service appointment immediately and do not drive. The service team mentioned the seat harness is faulty remotely and according to what they can see. I have not had them look visually yet though. They do not cover the repair for this as it's out of warranty. There's even a bulletin posted on this issue/repair by NHTSA therefore is known problem. [XXX] I'm unable to upload any files. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563602
Recall Date: Jan 4, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My Model 3 began giving an RCM_a056 error indicating a fault with the front passenger safety restraint system. When I scheduled service for this fault at Tesla, they advised that the front passenger airbag and occupant sensor for the right/front seat needed to be replaced. Research into this issue revealed at it is a common issue. Other owners reported Tesla covering the cost of this repair (indicating they know this is a manufacturer defect in a major safety system and not a one-off issue.) Unfortunately, Tesla refused to repair this issue without payment, insisting that my SRS warranty had expired. I believe this is a manufacturer defect in a critical safety system that should be investigated for a possible recall.
Corrective Action:
My Model 3 began giving an RCM_a056 error indicating a fault with the front passenger safety restraint system. When I scheduled service for this fault at Tesla, they advised that the front passenger airbag and occupant sensor for the right/front seat needed to be replaced. Research into this issue revealed at it is a common issue. Other owners reported Tesla covering the cost of this repair (indicating they know this is a manufacturer defect in a major safety system and not a one-off issue.) Unfortunately, Tesla refused to repair this issue without payment, insisting that my SRS warranty had expired. I believe this is a manufacturer defect in a critical safety system that should be investigated for a possible recall.
Additional Notes:
My Model 3 began giving an RCM_a056 error indicating a fault with the front passenger safety restraint system. When I scheduled service for this fault at Tesla, they advised that the front passenger airbag and occupant sensor for the right/front seat needed to be replaced. Research into this issue revealed at it is a common issue. Other owners reported Tesla covering the cost of this repair (indicating they know this is a manufacturer defect in a major safety system and not a one-off issue.) Unfortunately, Tesla refused to repair this issue without payment, insisting that my SRS warranty had expired. I believe this is a manufacturer defect in a critical safety system that should be investigated for a possible recall.
Mfg Campaign: 11562957
Recall Date: Jan 2, 2024
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Corrective Action:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Additional Notes:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Mfg Campaign: 11563092
Recall Date: Jan 2, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Corrective Action:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Additional Notes:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Mfg Campaign: 11563092
Recall Date: Jan 2, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Corrective Action:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Additional Notes:
Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.
Mfg Campaign: 11563092
Recall Date: Jan 2, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The NHTSA recently forced Tesla to perform a "recall" including an over the air update that made changes to the Tesla Full Self Driving features. Before the recall I felt very safe driving my Tesla on FSD mode. After the update my car feels much less safe with an almost exponential increase in the number of on screen warnings that distract me and do not increase the safety of the vehicle. We do not need these unnecessary notifications that cause constant distraction from the driver's ability to pay attention to the road. These need to be immediately removed as I feel they will directly cause me to become distracted enough to lose control of my vehicle. We need less distractions so we can maintain focus on the road. Any on screen warnings forces the driver to look away from the road to look at the warning, then we get an additional warning for looking at the previous warning. This causes an endless loop of micro distractions that on long drives lead to increasing frustration and increased sensitivity to them. This is a serious safety concern that that was implemented without Tesla vehicle owner feedback and needs to be immediately rescinded. We actually need to force Tesla to provide less on screen warnings and distractions instead of more to increase safety and driver attention to the road. Thank you for reading my concerns.
Corrective Action:
The NHTSA recently forced Tesla to perform a "recall" including an over the air update that made changes to the Tesla Full Self Driving features. Before the recall I felt very safe driving my Tesla on FSD mode. After the update my car feels much less safe with an almost exponential increase in the number of on screen warnings that distract me and do not increase the safety of the vehicle. We do not need these unnecessary notifications that cause constant distraction from the driver's ability to pay attention to the road. These need to be immediately removed as I feel they will directly cause me to become distracted enough to lose control of my vehicle. We need less distractions so we can maintain focus on the road. Any on screen warnings forces the driver to look away from the road to look at the warning, then we get an additional warning for looking at the previous warning. This causes an endless loop of micro distractions that on long drives lead to increasing frustration and increased sensitivity to them. This is a serious safety concern that that was implemented without Tesla vehicle owner feedback and needs to be immediately rescinded. We actually need to force Tesla to provide less on screen warnings and distractions instead of more to increase safety and driver attention to the road. Thank you for reading my concerns.
Additional Notes:
The NHTSA recently forced Tesla to perform a "recall" including an over the air update that made changes to the Tesla Full Self Driving features. Before the recall I felt very safe driving my Tesla on FSD mode. After the update my car feels much less safe with an almost exponential increase in the number of on screen warnings that distract me and do not increase the safety of the vehicle. We do not need these unnecessary notifications that cause constant distraction from the driver's ability to pay attention to the road. These need to be immediately removed as I feel they will directly cause me to become distracted enough to lose control of my vehicle. We need less distractions so we can maintain focus on the road. Any on screen warnings forces the driver to look away from the road to look at the warning, then we get an additional warning for looking at the previous warning. This causes an endless loop of micro distractions that on long drives lead to increasing frustration and increased sensitivity to them. This is a serious safety concern that that was implemented without Tesla vehicle owner feedback and needs to be immediately rescinded. We actually need to force Tesla to provide less on screen warnings and distractions instead of more to increase safety and driver attention to the road. Thank you for reading my concerns.
Mfg Campaign: 11562824
Recall Date: Dec 31, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front suspension components needed to be replaced, vehicle was out of warranty and had only 43000 miles. These parts should last for much longer the 4 years and 43000 miles. No incident, but car squeaked at all speeds. Repair cost was $1600
Corrective Action:
Front suspension components needed to be replaced, vehicle was out of warranty and had only 43000 miles. These parts should last for much longer the 4 years and 43000 miles. No incident, but car squeaked at all speeds. Repair cost was $1600
Additional Notes:
Front suspension components needed to be replaced, vehicle was out of warranty and had only 43000 miles. These parts should last for much longer the 4 years and 43000 miles. No incident, but car squeaked at all speeds. Repair cost was $1600
Mfg Campaign: 11562732
Recall Date: Dec 30, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Seat restrain system detected a fault with the back row seat buckle. This appears to be a repeated issue based on other drivers reporting same safety issue. Happy to provide photos.
Corrective Action:
Seat restrain system detected a fault with the back row seat buckle. This appears to be a repeated issue based on other drivers reporting same safety issue. Happy to provide photos.
Additional Notes:
Seat restrain system detected a fault with the back row seat buckle. This appears to be a repeated issue based on other drivers reporting same safety issue. Happy to provide photos.
Mfg Campaign: 11562763
Recall Date: Dec 30, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Tesla replaced the upper control arm assembly in February 2021 after I complained that there was a squeaking noise when moving the steering wheel. My car and components are available for inspection. I was concerned that the front suspension would break leading to an accident. Tesla inspected and confirmed the issue. No warnings or message were displayed by the car.
Corrective Action:
Tesla replaced the upper control arm assembly in February 2021 after I complained that there was a squeaking noise when moving the steering wheel. My car and components are available for inspection. I was concerned that the front suspension would break leading to an accident. Tesla inspected and confirmed the issue. No warnings or message were displayed by the car.
Additional Notes:
Tesla replaced the upper control arm assembly in February 2021 after I complained that there was a squeaking noise when moving the steering wheel. My car and components are available for inspection. I was concerned that the front suspension would break leading to an accident. Tesla inspected and confirmed the issue. No warnings or message were displayed by the car.
Mfg Campaign: 11562503
Recall Date: Dec 29, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Me and my wife cut the finger on vehicle door handle. The thin chrome covering the handles has peeled off cousin hazard. Can you fix your website, I’m unable to upload photos.
Corrective Action:
Me and my wife cut the finger on vehicle door handle. The thin chrome covering the handles has peeled off cousin hazard. Can you fix your website, I’m unable to upload photos.
Additional Notes:
Me and my wife cut the finger on vehicle door handle. The thin chrome covering the handles has peeled off cousin hazard. Can you fix your website, I’m unable to upload photos.
Mfg Campaign: 11562596
Recall Date: Dec 29, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Corrective Action:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Additional Notes:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Mfg Campaign: 11562621
Recall Date: Dec 29, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Corrective Action:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Additional Notes:
I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.
Mfg Campaign: 11562621
Recall Date: Dec 29, 2023
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