Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Corrective Action:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Additional Notes:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Mfg Campaign: 11561206
Recall Date: Dec 20, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Corrective Action:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Additional Notes:
The only cabin heating and defrosting mechanism in early model 3s, a PTC heater, is prone to failure leaving the vehicle without the ability to maintain clear vision through the front and side windows. This occurred on my model 3 in November of 2023 and Tesla was unable to source parts for several weeks, with a cost of $900. This failure is extremely common among model 3 in cold weather environments and is well documented online.
Mfg Campaign: 11561206
Recall Date: Dec 20, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Corrective Action:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Additional Notes:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Mfg Campaign: 11560787
Recall Date: Dec 18, 2023
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Corrective Action:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Additional Notes:
I had a seat weight sensor error. Took into repair and the replaced sensor and then informed me they need to replace airbag because it’s not compatible with the new sensor. Then was told that it would cost $1100 more than estimate to replace an airbag that is in working condition. Tesla purposely replaced sensor that was not compatible with the way they built the car and expect consumer to pay for it.
Mfg Campaign: 11560787
Recall Date: Dec 18, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
During the middle of a low speed turn i heard a loud thump and a metallic sound like a coin hitting the pavement. After completing the turn another strange noise followed by a dramatic change to steering of the vehicle - i would steel center but the car wanted to go left into oncoming traffic. I was able to steer hard right into the shoulder before any cars caused a collision and stop the vehicle. Upon inspection it was clear there was a major failure - the lower control arm for the left front wheel was on the asphalt and one of the bolts was missing, the other completely detached from the vehicle but still in the arm. The wheel had shifted considerably from its normal spot. If this had been at any higher speed or on a freeway this could have been a critical issue causing a life threatening accident and at this time my 5 year old daughter was in the car with me. I took photos and had the vehicle towed to the Tesla (maker) service center in Austin for evaluation. I noted later that there was a recall for this exact issue and this model year however they did not apply it to this vin, only a few hundred cars. I suspect there are many other vehicles with the same issue as the tow truck driver stated that he sees this problem all the time, several in the past few weeks which was troubling. I strongly urge a deeper look into this issue that causes the unexpected and sudden failure of the steering system and loss of control of the vehicle.
Corrective Action:
During the middle of a low speed turn i heard a loud thump and a metallic sound like a coin hitting the pavement. After completing the turn another strange noise followed by a dramatic change to steering of the vehicle - i would steel center but the car wanted to go left into oncoming traffic. I was able to steer hard right into the shoulder before any cars caused a collision and stop the vehicle. Upon inspection it was clear there was a major failure - the lower control arm for the left front wheel was on the asphalt and one of the bolts was missing, the other completely detached from the vehicle but still in the arm. The wheel had shifted considerably from its normal spot. If this had been at any higher speed or on a freeway this could have been a critical issue causing a life threatening accident and at this time my 5 year old daughter was in the car with me. I took photos and had the vehicle towed to the Tesla (maker) service center in Austin for evaluation. I noted later that there was a recall for this exact issue and this model year however they did not apply it to this vin, only a few hundred cars. I suspect there are many other vehicles with the same issue as the tow truck driver stated that he sees this problem all the time, several in the past few weeks which was troubling. I strongly urge a deeper look into this issue that causes the unexpected and sudden failure of the steering system and loss of control of the vehicle.
Additional Notes:
During the middle of a low speed turn i heard a loud thump and a metallic sound like a coin hitting the pavement. After completing the turn another strange noise followed by a dramatic change to steering of the vehicle - i would steel center but the car wanted to go left into oncoming traffic. I was able to steer hard right into the shoulder before any cars caused a collision and stop the vehicle. Upon inspection it was clear there was a major failure - the lower control arm for the left front wheel was on the asphalt and one of the bolts was missing, the other completely detached from the vehicle but still in the arm. The wheel had shifted considerably from its normal spot. If this had been at any higher speed or on a freeway this could have been a critical issue causing a life threatening accident and at this time my 5 year old daughter was in the car with me. I took photos and had the vehicle towed to the Tesla (maker) service center in Austin for evaluation. I noted later that there was a recall for this exact issue and this model year however they did not apply it to this vin, only a few hundred cars. I suspect there are many other vehicles with the same issue as the tow truck driver stated that he sees this problem all the time, several in the past few weeks which was troubling. I strongly urge a deeper look into this issue that causes the unexpected and sudden failure of the steering system and loss of control of the vehicle.
Mfg Campaign: 11560491
Recall Date: Dec 16, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Car issued a message on screen: "Front left safety restraint system fault. Service is required". From what we found online, others are experiencing this same problem with this make/model and have also received this message recently. Appears that there is a bad connector under the seat. This sure seems to be a safety issue so wanted to make you aware. At this point, it is reported that Tesla has been charging people to fix the safety issue. We plan to make a service appointment to get this fault addressed and hope that they will fix it at no cost to us.
Corrective Action:
Car issued a message on screen: "Front left safety restraint system fault. Service is required". From what we found online, others are experiencing this same problem with this make/model and have also received this message recently. Appears that there is a bad connector under the seat. This sure seems to be a safety issue so wanted to make you aware. At this point, it is reported that Tesla has been charging people to fix the safety issue. We plan to make a service appointment to get this fault addressed and hope that they will fix it at no cost to us.
Additional Notes:
Car issued a message on screen: "Front left safety restraint system fault. Service is required". From what we found online, others are experiencing this same problem with this make/model and have also received this message recently. Appears that there is a bad connector under the seat. This sure seems to be a safety issue so wanted to make you aware. At this point, it is reported that Tesla has been charging people to fix the safety issue. We plan to make a service appointment to get this fault addressed and hope that they will fix it at no cost to us.
Mfg Campaign: 11560069
Recall Date: Dec 14, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11559604
Recall Date: Dec 11, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11559604
Recall Date: Dec 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11559604
Recall Date: Dec 11, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The issue I am having is already documented in this TSB: [XXX] I feel this should be a recall, not just a TSB as it is a safety issue which can cause the seatbelt pre-tensioners to fail. If may fail at the time of a collision with no previous notice and cause the pre-tensioner to not work in the event of a collision. This should be repaired free of cost by Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The issue I am having is already documented in this TSB: [XXX] I feel this should be a recall, not just a TSB as it is a safety issue which can cause the seatbelt pre-tensioners to fail. If may fail at the time of a collision with no previous notice and cause the pre-tensioner to not work in the event of a collision. This should be repaired free of cost by Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The issue I am having is already documented in this TSB: [XXX] I feel this should be a recall, not just a TSB as it is a safety issue which can cause the seatbelt pre-tensioners to fail. If may fail at the time of a collision with no previous notice and cause the pre-tensioner to not work in the event of a collision. This should be repaired free of cost by Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559264
Recall Date: Dec 9, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Corrective Action:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Additional Notes:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Mfg Campaign: 11557934
Recall Date: Dec 1, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Corrective Action:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Additional Notes:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Mfg Campaign: 11557934
Recall Date: Dec 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Corrective Action:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Additional Notes:
The front suspension lateral link fasteners on the driver side wheel came loose and fell off the car in my driveway when I was backing up the car. There is an active recall for this issue - 23V235000, but my VIN wasn't included in that recall.
Mfg Campaign: 11557934
Recall Date: Dec 1, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Driver side compliance link bushing and lateral link bushing were both torn and required replacement of entire lateral and compliance links. Major suspension components failing when the vehicle has only 27k miles is unacceptable and unsafe, potentially effecting drivability. Obviously poor quality parts were used during manufacturing and replacements should be covered by recall or goodwill regardless of whether the vehicle is under warranty or not. I found several online articles describing this problem and it is a known issue. [XXX] [XXX] [XXX] The Tesla service manager admitted the problem, stating he sees a lot of control arm and bushing problems. Yet Tesla refused to stand behind their product, and charged nearly $1500 for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driver side compliance link bushing and lateral link bushing were both torn and required replacement of entire lateral and compliance links. Major suspension components failing when the vehicle has only 27k miles is unacceptable and unsafe, potentially effecting drivability. Obviously poor quality parts were used during manufacturing and replacements should be covered by recall or goodwill regardless of whether the vehicle is under warranty or not. I found several online articles describing this problem and it is a known issue. [XXX] [XXX] [XXX] The Tesla service manager admitted the problem, stating he sees a lot of control arm and bushing problems. Yet Tesla refused to stand behind their product, and charged nearly $1500 for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driver side compliance link bushing and lateral link bushing were both torn and required replacement of entire lateral and compliance links. Major suspension components failing when the vehicle has only 27k miles is unacceptable and unsafe, potentially effecting drivability. Obviously poor quality parts were used during manufacturing and replacements should be covered by recall or goodwill regardless of whether the vehicle is under warranty or not. I found several online articles describing this problem and it is a known issue. [XXX] [XXX] [XXX] The Tesla service manager admitted the problem, stating he sees a lot of control arm and bushing problems. Yet Tesla refused to stand behind their product, and charged nearly $1500 for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557793
Recall Date: Nov 30, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Corrective Action:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Additional Notes:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Mfg Campaign: 11557065
Recall Date: Nov 27, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Corrective Action:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Additional Notes:
First Occurrence (5 Oct 2023): On 5 Oct 2023, as I was backing my 2018 Tesla Model 3 into a parking spot, I heard a loud metallic sound as I turned the wheels. I stopped the car to investigate and found a large bolt (about four inches long) under the front end of the car. Further inspection revealed that a similar bolt was partially backed out of the steering linkage. I also noticed the left front wheel was no longer aligned with the right front wheel. I determined the car was not drivable and I had it flat-bedded to the nearest Tesla Service Center. The service center diagnosed that the bolt had fallen out of the left lateral link and the other bolt had partially backed out. Inspection of the bolt that was recovered under the car showed no sign of wear and tear with the threads being in good condition. After the repair was completed, I asked for this bolt back for the record, but the Service Center said they no longer had the bolt. Before the repair was performed, I asked the Tesla service manager to try to determine why this bolt may have fallen out and the other bolt partially backing out. He inspected the car as well as investigating past Tesla service history and there was no evidence of damage or a repair that would have caused this issue. Second Occurrence (20 Oct 2023): On 20 Oct 2023, just 9 days after the repaired car was returned, I heard the same loud mechanical sound and scrapping noises while parking the car. I looked under the car and found the bolts on the right lateral link had started to back out. I returned the car to the service center on 21 Oct 2023 for a second repair. I voiced concern that this was a continued safety issue as bolts on critical steering and alignment components should not just back out. Fortunately, the bolts fell or backed out in a parking lot and not while travelling at 70 mph ---- potentially resulting in a serious accident and injury. NHTSA Recall 23V-235 should be expanded to more VINs.
Mfg Campaign: 11557065
Recall Date: Nov 27, 2023
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Corrective Action:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Additional Notes:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Mfg Campaign: 11556810
Recall Date: Nov 25, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Corrective Action:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Additional Notes:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Mfg Campaign: 11556810
Recall Date: Nov 25, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Corrective Action:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Additional Notes:
The Power conversion system (PCS) failed during driving, disabling the rear motor and regenerative braking. This severely affected the driving characteristics of the vehicle, including top speed, braking profile and handling.
Mfg Campaign: 11556810
Recall Date: Nov 25, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Intermittently over the past two months, the vehicle has been showing error code RCM_a056 with the accompanying message: Front passenger safety restraint system fault Service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the Airbag "to maintain compatibility with Front Passenger Seat" for $942 and $414 to replace the Occupant Classification System (OCS) of Front Passenger Seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.
Corrective Action:
Intermittently over the past two months, the vehicle has been showing error code RCM_a056 with the accompanying message: Front passenger safety restraint system fault Service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the Airbag "to maintain compatibility with Front Passenger Seat" for $942 and $414 to replace the Occupant Classification System (OCS) of Front Passenger Seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.
Additional Notes:
Intermittently over the past two months, the vehicle has been showing error code RCM_a056 with the accompanying message: Front passenger safety restraint system fault Service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the Airbag "to maintain compatibility with Front Passenger Seat" for $942 and $414 to replace the Occupant Classification System (OCS) of Front Passenger Seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.
Mfg Campaign: 11556336
Recall Date: Nov 21, 2023
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