Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The steering of my model 3 became more difficult and clunky like I had to apply extreme amounts of force to turn. When I turned the wheel I could feel the wheel stop in each gear or grove of the steering mechanism. It got so bad at freeway speeds of 75 mph that it became extremely difficult to keep the car going in a straight line. As described before I would apply very heavy force to the wheel to turn it, when it did turn I would feel it clunk into the next stoping point and I would have to clunk back and forth this way to keep it going in a somewhat of a straight line. There was on time while using Full self driving on the freeway at 75 mph on a turn the full self driving was not able to turn the wheel and almost ran into the cement barrier. I was able to take control of the wheel and correct the car as soon as I saw the car cross the solid line. I took my car in for repair at the Tesla service center October 2023. I was charged $5k to replace the full steering unit in my 5 year old car at that time. I have owned 14 vehicles over my years of car ownership, vehicles age ranging from 1984 - 2018 and I have not once ever had to replace the full steering unit for any of those cars.
Corrective Action:
The steering of my model 3 became more difficult and clunky like I had to apply extreme amounts of force to turn. When I turned the wheel I could feel the wheel stop in each gear or grove of the steering mechanism. It got so bad at freeway speeds of 75 mph that it became extremely difficult to keep the car going in a straight line. As described before I would apply very heavy force to the wheel to turn it, when it did turn I would feel it clunk into the next stoping point and I would have to clunk back and forth this way to keep it going in a somewhat of a straight line. There was on time while using Full self driving on the freeway at 75 mph on a turn the full self driving was not able to turn the wheel and almost ran into the cement barrier. I was able to take control of the wheel and correct the car as soon as I saw the car cross the solid line. I took my car in for repair at the Tesla service center October 2023. I was charged $5k to replace the full steering unit in my 5 year old car at that time. I have owned 14 vehicles over my years of car ownership, vehicles age ranging from 1984 - 2018 and I have not once ever had to replace the full steering unit for any of those cars.
Additional Notes:
The steering of my model 3 became more difficult and clunky like I had to apply extreme amounts of force to turn. When I turned the wheel I could feel the wheel stop in each gear or grove of the steering mechanism. It got so bad at freeway speeds of 75 mph that it became extremely difficult to keep the car going in a straight line. As described before I would apply very heavy force to the wheel to turn it, when it did turn I would feel it clunk into the next stoping point and I would have to clunk back and forth this way to keep it going in a somewhat of a straight line. There was on time while using Full self driving on the freeway at 75 mph on a turn the full self driving was not able to turn the wheel and almost ran into the cement barrier. I was able to take control of the wheel and correct the car as soon as I saw the car cross the solid line. I took my car in for repair at the Tesla service center October 2023. I was charged $5k to replace the full steering unit in my 5 year old car at that time. I have owned 14 vehicles over my years of car ownership, vehicles age ranging from 1984 - 2018 and I have not once ever had to replace the full steering unit for any of those cars.
Mfg Campaign: 11570337
Recall Date: Feb 6, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11569452
Recall Date: Feb 2, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear bumper fell off on [XXX] on the [XXX] of the [XXX] bound for [XXX] toward Long Beach Airport when driving in the rain through a puddle of water. It’s a serious safety hazard for the model 3 and the cars behind. This is a widely reported known design flaw, but Tesla refused to cover the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11569452
Recall Date: Feb 2, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while starting the vehicle, the message "Front Passenger Safety Restraint System Fault" was displayed. The local Tesla Service center was notified of the failure and informed the contact the front passenger's side seat and air bag needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while starting the vehicle, the message "Front Passenger Safety Restraint System Fault" was displayed. The local Tesla Service center was notified of the failure and informed the contact the front passenger's side seat and air bag needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while starting the vehicle, the message "Front Passenger Safety Restraint System Fault" was displayed. The local Tesla Service center was notified of the failure and informed the contact the front passenger's side seat and air bag needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11568990
Recall Date: Jan 31, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Corrective Action:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Additional Notes:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Mfg Campaign: 11568442
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Corrective Action:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Additional Notes:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Mfg Campaign: 11568442
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Corrective Action:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Additional Notes:
The new software update forced as part of the autopilot recall is terrible and the system needs to go back to the way it was. They adjustments make the feature useless. There are many unnecessary warnings and notifications, all of which destroy the driving experience and actually make the car less safe. Bring back the old system
Mfg Campaign: 11568442
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
SERVICE ADVISORY FOR FRONT DRIVER'S SIDE SEAT BELT SYSTEM APPEARS ON CENTRAL SCREEN AFTER SEATBELT IS UNLATCHED AND RETRACTED. FRONT RIGHT SIDE ALSO HAD THIS WARNING BUT IT NO LONGER DOES. WARNING READS AS FOLLOWS : "! FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT. SERVICE IS REQUIRED. NOTE: THIS WARNING REAPPEARS EVEN WHEN THE SEAT BELT IS HELD LOOSELY AND ALLOWED TO FULLY SNAP BACK INTO THE RETRACTOR. THE WARNING PERSISTS EVEN AFTER REBOOTING THE MAIN SCREEN (DOUBLE SCROLL WHEEL PRESS REBOOT)
Corrective Action:
SERVICE ADVISORY FOR FRONT DRIVER'S SIDE SEAT BELT SYSTEM APPEARS ON CENTRAL SCREEN AFTER SEATBELT IS UNLATCHED AND RETRACTED. FRONT RIGHT SIDE ALSO HAD THIS WARNING BUT IT NO LONGER DOES. WARNING READS AS FOLLOWS : "! FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT. SERVICE IS REQUIRED. NOTE: THIS WARNING REAPPEARS EVEN WHEN THE SEAT BELT IS HELD LOOSELY AND ALLOWED TO FULLY SNAP BACK INTO THE RETRACTOR. THE WARNING PERSISTS EVEN AFTER REBOOTING THE MAIN SCREEN (DOUBLE SCROLL WHEEL PRESS REBOOT)
Additional Notes:
SERVICE ADVISORY FOR FRONT DRIVER'S SIDE SEAT BELT SYSTEM APPEARS ON CENTRAL SCREEN AFTER SEATBELT IS UNLATCHED AND RETRACTED. FRONT RIGHT SIDE ALSO HAD THIS WARNING BUT IT NO LONGER DOES. WARNING READS AS FOLLOWS : "! FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT. SERVICE IS REQUIRED. NOTE: THIS WARNING REAPPEARS EVEN WHEN THE SEAT BELT IS HELD LOOSELY AND ALLOWED TO FULLY SNAP BACK INTO THE RETRACTOR. THE WARNING PERSISTS EVEN AFTER REBOOTING THE MAIN SCREEN (DOUBLE SCROLL WHEEL PRESS REBOOT)
Mfg Campaign: 11568576
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla
Corrective Action:
This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla
Additional Notes:
This seems to be related to NHTSA Campaign Number: 23V235000. My front right hand lateral link bolt managed to back itself out and broke off the nut that contains the bolt. This is confirmed by Tesla service center in Burbank. This is a HUGE safety risk as the front end was not properly fastened and at highway speeds could have caused an accident risking injury and death. The only warning of the issue was a knock sound being heard when the car is turned fully at slower speeds. There was also a slight rattle heard while driving over uneven roads. The result was an out of pocket charge of $3000+ to the car owner. The car was never included in the original recall or the subsequent expansion of the recall. Clearly the issue is more wide spread and should be fixed by Tesla
Mfg Campaign: 11568634
Recall Date: Jan 29, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Many Tesla owners are experiencing this issue: "Front left (or right) safety restraint system fault. Service is required" message on screen Tesla service quoted $430 for a repair of a problem that shouldn't exit on a privately owned, non commercial low mileage (<50k in 5 years) vehicle. Tesla service refuses to do a recall or warranty repair. Comparison; we have a family Volvo with ~250k miles and it has never had a seat belt issue!
Corrective Action:
Many Tesla owners are experiencing this issue: "Front left (or right) safety restraint system fault. Service is required" message on screen Tesla service quoted $430 for a repair of a problem that shouldn't exit on a privately owned, non commercial low mileage (<50k in 5 years) vehicle. Tesla service refuses to do a recall or warranty repair. Comparison; we have a family Volvo with ~250k miles and it has never had a seat belt issue!
Additional Notes:
Many Tesla owners are experiencing this issue: "Front left (or right) safety restraint system fault. Service is required" message on screen Tesla service quoted $430 for a repair of a problem that shouldn't exit on a privately owned, non commercial low mileage (<50k in 5 years) vehicle. Tesla service refuses to do a recall or warranty repair. Comparison; we have a family Volvo with ~250k miles and it has never had a seat belt issue!
Mfg Campaign: 11568261
Recall Date: Jan 27, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.
Corrective Action:
When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.
Additional Notes:
When seated in my car, I turned the steering wheel and I heard a clunk noise by the driver side. After trying to turn it back, my car dropped and I checked outside and it looks like something related to the axle or arms caused the issue. My axle seems to have separated and fell off and a bolt came off. This is a safety issue and I could’ve died if I was driving at higher speeds like on a highway.
Mfg Campaign: 11567884
Recall Date: Jan 25, 2024
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Corrective Action:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Additional Notes:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Mfg Campaign: 11567584
Recall Date: Jan 24, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Corrective Action:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Additional Notes:
I have three potential safety hazards to report. Tesla has advised that there is no recall for any of these. 1) The car issued an alert that says "Front Passenger Safety System Fault." This seems like the most serious. 2) The horn malfunctions and does not work at safe level 3) The driver's side mirror does not consistently extend out preventing the driver from adequately using the mirror for driving.
Mfg Campaign: 11567584
Recall Date: Jan 24, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
began receiving fault alert 'RCM_a021 - Front Left Safet Restraint System Fault' in December 2023. Web query indicates this has become a common problem, with the source being a loose connection of the seat wiring harness under the front driver's seat. No other observed malfunction of the vehicle. alert occurs whenever car is entered and powered on (seat adjusts for specified driver). Alert seems to be based on loose wire that is either loose or severed at the wire harness connection.
Corrective Action:
began receiving fault alert 'RCM_a021 - Front Left Safet Restraint System Fault' in December 2023. Web query indicates this has become a common problem, with the source being a loose connection of the seat wiring harness under the front driver's seat. No other observed malfunction of the vehicle. alert occurs whenever car is entered and powered on (seat adjusts for specified driver). Alert seems to be based on loose wire that is either loose or severed at the wire harness connection.
Additional Notes:
began receiving fault alert 'RCM_a021 - Front Left Safet Restraint System Fault' in December 2023. Web query indicates this has become a common problem, with the source being a loose connection of the seat wiring harness under the front driver's seat. No other observed malfunction of the vehicle. alert occurs whenever car is entered and powered on (seat adjusts for specified driver). Alert seems to be based on loose wire that is either loose or severed at the wire harness connection.
Mfg Campaign: 11567614
Recall Date: Jan 24, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Corrective Action:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Additional Notes:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Mfg Campaign: 11567634
Recall Date: Jan 24, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Corrective Action:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Additional Notes:
On automatic setting, windshield wipers are erratic. Rain can be heavy and wipers don't engage. Requires manually operating wipers that are supposed to engage when windshield becomes wet from atmospheric rain.
Mfg Campaign: 11567634
Recall Date: Jan 24, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Corrective Action:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Additional Notes:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Mfg Campaign: 11567235
Recall Date: Jan 23, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Corrective Action:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Additional Notes:
This vehicle has had steering squeaks for a really long time. I've had ball joints sealed, control arms replaced and now lateral links replaced for damaged bushings. This has cost me a significant amount of money and the bushings show tears that could have resulted in loss of control.
Mfg Campaign: 11567235
Recall Date: Jan 23, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 35 MPH, the steering disengaged. The vehicle was difficult to steer. The driver was able to veer off the road. The driver steering assist disengaged message was displayed. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,505. The contact stated Tesla accepted no responsibility for the failure and charged close to $3000 to replace the unit.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 35 MPH, the steering disengaged. The vehicle was difficult to steer. The driver was able to veer off the road. The driver steering assist disengaged message was displayed. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,505. The contact stated Tesla accepted no responsibility for the failure and charged close to $3000 to replace the unit.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 35 MPH, the steering disengaged. The vehicle was difficult to steer. The driver was able to veer off the road. The driver steering assist disengaged message was displayed. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,505. The contact stated Tesla accepted no responsibility for the failure and charged close to $3000 to replace the unit.
Mfg Campaign: 11567025
Recall Date: Jan 22, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
At just over 50,000 miles, my Model 3 experienced a failure of its upper control arm on the drivers front wheel; the suspension was exhibiting loud creaking noises over bumps and road imperfections. While Tesla refers to this issue as "noise, vibration and harshness" and has previously applied a service bulletin to my vehicle where sealant was applied to prevent water ingress into the joint, continued driving on a failing component as critical as the suspension could cause an accident. Furthermore, they consider the repair something the customer has to pay for. My vehicle is currently sitting at Tesla service with no feedback as to the final cost of repair or even when they will complete the repair.
Corrective Action:
At just over 50,000 miles, my Model 3 experienced a failure of its upper control arm on the drivers front wheel; the suspension was exhibiting loud creaking noises over bumps and road imperfections. While Tesla refers to this issue as "noise, vibration and harshness" and has previously applied a service bulletin to my vehicle where sealant was applied to prevent water ingress into the joint, continued driving on a failing component as critical as the suspension could cause an accident. Furthermore, they consider the repair something the customer has to pay for. My vehicle is currently sitting at Tesla service with no feedback as to the final cost of repair or even when they will complete the repair.
Additional Notes:
At just over 50,000 miles, my Model 3 experienced a failure of its upper control arm on the drivers front wheel; the suspension was exhibiting loud creaking noises over bumps and road imperfections. While Tesla refers to this issue as "noise, vibration and harshness" and has previously applied a service bulletin to my vehicle where sealant was applied to prevent water ingress into the joint, continued driving on a failing component as critical as the suspension could cause an accident. Furthermore, they consider the repair something the customer has to pay for. My vehicle is currently sitting at Tesla service with no feedback as to the final cost of repair or even when they will complete the repair.
Mfg Campaign: 11567041
Recall Date: Jan 22, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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