Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD IN OUR 2017SUBARU OUTBACK HAS FAILED FOR THE THIRD TIME IN THREE YEARS. A CRACK INITIATED IN THE PASSENGER SIDE LOWER CORNER WIPER DEFROST ZONE, AND GREW UPWARD AND INTO THE CENTRAL PART OF THE WINDSHIELD. SEE PHOTO. THIS HAPPENED UNDER ROUTINE LOW SPEED IN-TOWN DRIVING CONDITIONS AND FOR NO APPARENT REASON EXCEPT THE WINDSHIELD DEFROSTER WAS ON. A CRACKED WINDSHIELD IS A SAFETY RISK. SUBARU IS WELL AWARE OF THE DEFICIENCIES IN THE WINDSHIELD DESIGN AND MATERIALS IN OUTBACKS AND OTHER SUBARU MODELS OF THIS VINTAGE, AND THE ATTENDANT SAFETY CONCERNS THE DEFECTIVE WINDSHIELDS REPRESENT. EVIDENCE OF A PERVASIVE DEFECTIVE WINDSHIELD PROBLEM AND RELATED SAFETY CONCERNS INCLUDES SUBARU SERVICE BULLETIN #12-19215R AND NUMEROUS ASSOCIATED CLASS ACTION SUITS INCLUDING LUONG V. SUBARU OF AMERICA AND POWELL V. SUBARU OF AMERICA. SUBARU'S SOLUTION HAS BEEN TO REPLACE BROKEN DEFECTIVE WINDSHIELDS WITH NEW DEFECTIVE WINDSHIELDS OF THE SAME TYPE THAT ARE PRONE TO BREAK AGAIN, OR TO DENY RESPONSIBILITY. SUBARU SHOULD OFFER FREE WINDSHIELD REPLACEMENTS FOR THE LIFE OF AFFECTED VEHICLES, OR IMPROVE THE WINDSHIELD DESIGN AND MATERIALS TO ACTUALLY FIX THE CRACKING AND DAMAGE SUSCEPTIBILITY ISSUES.
Corrective Action:
THE WINDSHIELD IN OUR 2017SUBARU OUTBACK HAS FAILED FOR THE THIRD TIME IN THREE YEARS. A CRACK INITIATED IN THE PASSENGER SIDE LOWER CORNER WIPER DEFROST ZONE, AND GREW UPWARD AND INTO THE CENTRAL PART OF THE WINDSHIELD. SEE PHOTO. THIS HAPPENED UNDER ROUTINE LOW SPEED IN-TOWN DRIVING CONDITIONS AND FOR NO APPARENT REASON EXCEPT THE WINDSHIELD DEFROSTER WAS ON. A CRACKED WINDSHIELD IS A SAFETY RISK. SUBARU IS WELL AWARE OF THE DEFICIENCIES IN THE WINDSHIELD DESIGN AND MATERIALS IN OUTBACKS AND OTHER SUBARU MODELS OF THIS VINTAGE, AND THE ATTENDANT SAFETY CONCERNS THE DEFECTIVE WINDSHIELDS REPRESENT. EVIDENCE OF A PERVASIVE DEFECTIVE WINDSHIELD PROBLEM AND RELATED SAFETY CONCERNS INCLUDES SUBARU SERVICE BULLETIN #12-19215R AND NUMEROUS ASSOCIATED CLASS ACTION SUITS INCLUDING LUONG V. SUBARU OF AMERICA AND POWELL V. SUBARU OF AMERICA. SUBARU'S SOLUTION HAS BEEN TO REPLACE BROKEN DEFECTIVE WINDSHIELDS WITH NEW DEFECTIVE WINDSHIELDS OF THE SAME TYPE THAT ARE PRONE TO BREAK AGAIN, OR TO DENY RESPONSIBILITY. SUBARU SHOULD OFFER FREE WINDSHIELD REPLACEMENTS FOR THE LIFE OF AFFECTED VEHICLES, OR IMPROVE THE WINDSHIELD DESIGN AND MATERIALS TO ACTUALLY FIX THE CRACKING AND DAMAGE SUSCEPTIBILITY ISSUES.
Additional Notes:
THE WINDSHIELD IN OUR 2017SUBARU OUTBACK HAS FAILED FOR THE THIRD TIME IN THREE YEARS. A CRACK INITIATED IN THE PASSENGER SIDE LOWER CORNER WIPER DEFROST ZONE, AND GREW UPWARD AND INTO THE CENTRAL PART OF THE WINDSHIELD. SEE PHOTO. THIS HAPPENED UNDER ROUTINE LOW SPEED IN-TOWN DRIVING CONDITIONS AND FOR NO APPARENT REASON EXCEPT THE WINDSHIELD DEFROSTER WAS ON. A CRACKED WINDSHIELD IS A SAFETY RISK. SUBARU IS WELL AWARE OF THE DEFICIENCIES IN THE WINDSHIELD DESIGN AND MATERIALS IN OUTBACKS AND OTHER SUBARU MODELS OF THIS VINTAGE, AND THE ATTENDANT SAFETY CONCERNS THE DEFECTIVE WINDSHIELDS REPRESENT. EVIDENCE OF A PERVASIVE DEFECTIVE WINDSHIELD PROBLEM AND RELATED SAFETY CONCERNS INCLUDES SUBARU SERVICE BULLETIN #12-19215R AND NUMEROUS ASSOCIATED CLASS ACTION SUITS INCLUDING LUONG V. SUBARU OF AMERICA AND POWELL V. SUBARU OF AMERICA. SUBARU'S SOLUTION HAS BEEN TO REPLACE BROKEN DEFECTIVE WINDSHIELDS WITH NEW DEFECTIVE WINDSHIELDS OF THE SAME TYPE THAT ARE PRONE TO BREAK AGAIN, OR TO DENY RESPONSIBILITY. SUBARU SHOULD OFFER FREE WINDSHIELD REPLACEMENTS FOR THE LIFE OF AFFECTED VEHICLES, OR IMPROVE THE WINDSHIELD DESIGN AND MATERIALS TO ACTUALLY FIX THE CRACKING AND DAMAGE SUSCEPTIBILITY ISSUES.
Mfg Campaign: 11300543
Recall Date: Jan 20, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WITHIN THE FIRST 100 MILES OF OWNING OUR BRAND NEW 2017 SUBARU OUTBACK A SMALL ROCK HIT THE WINDSHIELD GOING UNDER 10MPH AND A CRACK PROPAGATED ACROSS THE ENTIRE WINDSHIELD. WHEN WE TOOK THE CAR INTO SUBARU THEY REJECTED FIXING THE ISSUE BECAUSE THEY SAID A ROCK HIT THE WINDSHIELD. RECENTLY WE TURNED ON OUR FRONT WINDOW DEFROSTER AND THE WINDSHIELD CRACKED AGAIN AND PROPAGATED ACROSS THE ENTIRE WINDSHIELD AGAIN. WE REQUESTED SUBARU FIX THE ISSUE AGAIN BECAUSE IT WAS A NON IMPACT FAILURE OF THE WINDSHIELD AND THEY REJECTED TO FIX THE WINDSHIELD BECAUSE THEY SAID OTHER SECTIONS HAD ROCK CHIPS (THE SECTION WHERE THE CRACK OCCURRED DID NOT HAVE A ROCK CHIP). THIS IS A SIGNIFICANT SAFETY ISSUE THAT THE WINDSHIELD WILL BREAK WITH LITTLE TO NO EXTERNAL FORCE BEING APPLIED TO IT WHICH WILL CAUSE THE WINDSHIELD TO FAIL AND SUBARU WILL NOT RESOLVE THE ISSUE.
Corrective Action:
WITHIN THE FIRST 100 MILES OF OWNING OUR BRAND NEW 2017 SUBARU OUTBACK A SMALL ROCK HIT THE WINDSHIELD GOING UNDER 10MPH AND A CRACK PROPAGATED ACROSS THE ENTIRE WINDSHIELD. WHEN WE TOOK THE CAR INTO SUBARU THEY REJECTED FIXING THE ISSUE BECAUSE THEY SAID A ROCK HIT THE WINDSHIELD. RECENTLY WE TURNED ON OUR FRONT WINDOW DEFROSTER AND THE WINDSHIELD CRACKED AGAIN AND PROPAGATED ACROSS THE ENTIRE WINDSHIELD AGAIN. WE REQUESTED SUBARU FIX THE ISSUE AGAIN BECAUSE IT WAS A NON IMPACT FAILURE OF THE WINDSHIELD AND THEY REJECTED TO FIX THE WINDSHIELD BECAUSE THEY SAID OTHER SECTIONS HAD ROCK CHIPS (THE SECTION WHERE THE CRACK OCCURRED DID NOT HAVE A ROCK CHIP). THIS IS A SIGNIFICANT SAFETY ISSUE THAT THE WINDSHIELD WILL BREAK WITH LITTLE TO NO EXTERNAL FORCE BEING APPLIED TO IT WHICH WILL CAUSE THE WINDSHIELD TO FAIL AND SUBARU WILL NOT RESOLVE THE ISSUE.
Additional Notes:
WITHIN THE FIRST 100 MILES OF OWNING OUR BRAND NEW 2017 SUBARU OUTBACK A SMALL ROCK HIT THE WINDSHIELD GOING UNDER 10MPH AND A CRACK PROPAGATED ACROSS THE ENTIRE WINDSHIELD. WHEN WE TOOK THE CAR INTO SUBARU THEY REJECTED FIXING THE ISSUE BECAUSE THEY SAID A ROCK HIT THE WINDSHIELD. RECENTLY WE TURNED ON OUR FRONT WINDOW DEFROSTER AND THE WINDSHIELD CRACKED AGAIN AND PROPAGATED ACROSS THE ENTIRE WINDSHIELD AGAIN. WE REQUESTED SUBARU FIX THE ISSUE AGAIN BECAUSE IT WAS A NON IMPACT FAILURE OF THE WINDSHIELD AND THEY REJECTED TO FIX THE WINDSHIELD BECAUSE THEY SAID OTHER SECTIONS HAD ROCK CHIPS (THE SECTION WHERE THE CRACK OCCURRED DID NOT HAVE A ROCK CHIP). THIS IS A SIGNIFICANT SAFETY ISSUE THAT THE WINDSHIELD WILL BREAK WITH LITTLE TO NO EXTERNAL FORCE BEING APPLIED TO IT WHICH WILL CAUSE THE WINDSHIELD TO FAIL AND SUBARU WILL NOT RESOLVE THE ISSUE.
Mfg Campaign: 11299260
Recall Date: Jan 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING 60 MPH ON THE FREEWAY, MY WINDSHIELD SPONTANEOUSLY POPPED OR CRACKED IN MY 2017 SUBARU OUTBACK 3.6 LIMITED. IT CAUSED A DISTRACTION FOR ME WHILE DRIVING AS I THREW UP MY HANDS TO SHIELD MY FACE. THE CRACK WAS ABOUT 5 INCHES NEAR THE LOWER PORTION OF THE MIDDLE/PASSENGER SIDE OF THE WINDSHIELD ON THE VEHICLE. THE NEXT DAY I STARTED THE CAR AND HAD THE DEFROST ON IN COLD WEATHER, WHICH I SUSPECT MAY HAVE SPURRED THE FIRST CRACKING, AND THE CRACK SPREAD HORIZONTALLY ACROSS THE WINDSHIELD. I SUSPECT THE GLASS IS DEFECTED. IT COULD MAYBE ALSO HAVE SOMETHING TO DO WITH THE POSITIONING OF THE DEFROST VENTS INSIDE OF THE VEHICLE BLOWING ONTO THE WINDSHIELD. I WAS QUOTED OVER $1,000 FOR THE REPAIR AS THEY WILL HAVE TO RECALIBRATE MY SUBARU EYESIGHT CAMERA SYSTEM AS WELL WHEN REPLACING THE WINDSHIELD WITH NEW GLASS. I HAVE READ THAT MANY PEOPLE EXPERIENCE MULTIPLE SPONTANEOUS CRACKS IN THEIR WINDSHIELD PER YEAR, WHICH WILL NOT BE COVERED UNDER MY VEHICLES WARRANTY. I SPECIFICALLY BOUGHT THIS CAR FOR THE WARRANTY AS WELL. I WOULD LOSE MONEY ON MY CAR IF I TRADED IT IN AT THIS POINT. IT SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SUBARU'S MISTAKES AND DISHONESTY IN PRODUCING DEFECTED GLASS. I CAN PROVIDE A RECEIPT FOR REPAIR ONCE COMPLETED.
Corrective Action:
WHILE DRIVING 60 MPH ON THE FREEWAY, MY WINDSHIELD SPONTANEOUSLY POPPED OR CRACKED IN MY 2017 SUBARU OUTBACK 3.6 LIMITED. IT CAUSED A DISTRACTION FOR ME WHILE DRIVING AS I THREW UP MY HANDS TO SHIELD MY FACE. THE CRACK WAS ABOUT 5 INCHES NEAR THE LOWER PORTION OF THE MIDDLE/PASSENGER SIDE OF THE WINDSHIELD ON THE VEHICLE. THE NEXT DAY I STARTED THE CAR AND HAD THE DEFROST ON IN COLD WEATHER, WHICH I SUSPECT MAY HAVE SPURRED THE FIRST CRACKING, AND THE CRACK SPREAD HORIZONTALLY ACROSS THE WINDSHIELD. I SUSPECT THE GLASS IS DEFECTED. IT COULD MAYBE ALSO HAVE SOMETHING TO DO WITH THE POSITIONING OF THE DEFROST VENTS INSIDE OF THE VEHICLE BLOWING ONTO THE WINDSHIELD. I WAS QUOTED OVER $1,000 FOR THE REPAIR AS THEY WILL HAVE TO RECALIBRATE MY SUBARU EYESIGHT CAMERA SYSTEM AS WELL WHEN REPLACING THE WINDSHIELD WITH NEW GLASS. I HAVE READ THAT MANY PEOPLE EXPERIENCE MULTIPLE SPONTANEOUS CRACKS IN THEIR WINDSHIELD PER YEAR, WHICH WILL NOT BE COVERED UNDER MY VEHICLES WARRANTY. I SPECIFICALLY BOUGHT THIS CAR FOR THE WARRANTY AS WELL. I WOULD LOSE MONEY ON MY CAR IF I TRADED IT IN AT THIS POINT. IT SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SUBARU'S MISTAKES AND DISHONESTY IN PRODUCING DEFECTED GLASS. I CAN PROVIDE A RECEIPT FOR REPAIR ONCE COMPLETED.
Additional Notes:
WHILE DRIVING 60 MPH ON THE FREEWAY, MY WINDSHIELD SPONTANEOUSLY POPPED OR CRACKED IN MY 2017 SUBARU OUTBACK 3.6 LIMITED. IT CAUSED A DISTRACTION FOR ME WHILE DRIVING AS I THREW UP MY HANDS TO SHIELD MY FACE. THE CRACK WAS ABOUT 5 INCHES NEAR THE LOWER PORTION OF THE MIDDLE/PASSENGER SIDE OF THE WINDSHIELD ON THE VEHICLE. THE NEXT DAY I STARTED THE CAR AND HAD THE DEFROST ON IN COLD WEATHER, WHICH I SUSPECT MAY HAVE SPURRED THE FIRST CRACKING, AND THE CRACK SPREAD HORIZONTALLY ACROSS THE WINDSHIELD. I SUSPECT THE GLASS IS DEFECTED. IT COULD MAYBE ALSO HAVE SOMETHING TO DO WITH THE POSITIONING OF THE DEFROST VENTS INSIDE OF THE VEHICLE BLOWING ONTO THE WINDSHIELD. I WAS QUOTED OVER $1,000 FOR THE REPAIR AS THEY WILL HAVE TO RECALIBRATE MY SUBARU EYESIGHT CAMERA SYSTEM AS WELL WHEN REPLACING THE WINDSHIELD WITH NEW GLASS. I HAVE READ THAT MANY PEOPLE EXPERIENCE MULTIPLE SPONTANEOUS CRACKS IN THEIR WINDSHIELD PER YEAR, WHICH WILL NOT BE COVERED UNDER MY VEHICLES WARRANTY. I SPECIFICALLY BOUGHT THIS CAR FOR THE WARRANTY AS WELL. I WOULD LOSE MONEY ON MY CAR IF I TRADED IT IN AT THIS POINT. IT SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SUBARU'S MISTAKES AND DISHONESTY IN PRODUCING DEFECTED GLASS. I CAN PROVIDE A RECEIPT FOR REPAIR ONCE COMPLETED.
Mfg Campaign: 11299365
Recall Date: Jan 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAD A CRACK FOR NO REASON. CAR WAS STATIONARY AND IN THE COVERED GARAGE. WE NOTICED THE CRACK ORIGINATE FROM THE BOTTOM CENTER OF THE GLASS AND WAS SPREADING UPWARDS TOWARDS THE MIDDLE. WE HAD TO GET THE ENTIRE THING REPLACED.
Corrective Action:
WINDSHIELD HAD A CRACK FOR NO REASON. CAR WAS STATIONARY AND IN THE COVERED GARAGE. WE NOTICED THE CRACK ORIGINATE FROM THE BOTTOM CENTER OF THE GLASS AND WAS SPREADING UPWARDS TOWARDS THE MIDDLE. WE HAD TO GET THE ENTIRE THING REPLACED.
Additional Notes:
WINDSHIELD HAD A CRACK FOR NO REASON. CAR WAS STATIONARY AND IN THE COVERED GARAGE. WE NOTICED THE CRACK ORIGINATE FROM THE BOTTOM CENTER OF THE GLASS AND WAS SPREADING UPWARDS TOWARDS THE MIDDLE. WE HAD TO GET THE ENTIRE THING REPLACED.
Mfg Campaign: 11297544
Recall Date: Jan 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN LEAVING MY GARAGE ON 1/2/2020, A 9" VERTICAL CRACK WAS FIRST NOTICED IN THE TOP MIDDLE PORTION OF THE WINDSHIELD, JUST BELOW THE RIGHT EYESIGHT CAMERA OF MY 2017 OUTBACK. TWO DAYS LATER, WHEN ENTERING MY PARKED VEHICLE, I NOTICED A 10" HORIZONTAL CRACK TO THE LEFT (TOWARDS THE DRIVER'S SIDE) AND AN 4" HORIZONTAL CRACK HAD DEVELOPED TO THE RIGHT FROM THE BOTTOM END OF THE VERTICAL CRACK. THE WINDSHIELD DOES NOT APPEAR TO HAVE ANY DEEP CHIPS THAT WOULD HAVE INITIATED THE CRACKS. THE CRACKS ARE PROPAGATING INTO THE DRIVER'S VIEW WHICH IS A SAFETY ISSUE.
Corrective Action:
WHEN LEAVING MY GARAGE ON 1/2/2020, A 9" VERTICAL CRACK WAS FIRST NOTICED IN THE TOP MIDDLE PORTION OF THE WINDSHIELD, JUST BELOW THE RIGHT EYESIGHT CAMERA OF MY 2017 OUTBACK. TWO DAYS LATER, WHEN ENTERING MY PARKED VEHICLE, I NOTICED A 10" HORIZONTAL CRACK TO THE LEFT (TOWARDS THE DRIVER'S SIDE) AND AN 4" HORIZONTAL CRACK HAD DEVELOPED TO THE RIGHT FROM THE BOTTOM END OF THE VERTICAL CRACK. THE WINDSHIELD DOES NOT APPEAR TO HAVE ANY DEEP CHIPS THAT WOULD HAVE INITIATED THE CRACKS. THE CRACKS ARE PROPAGATING INTO THE DRIVER'S VIEW WHICH IS A SAFETY ISSUE.
Additional Notes:
WHEN LEAVING MY GARAGE ON 1/2/2020, A 9" VERTICAL CRACK WAS FIRST NOTICED IN THE TOP MIDDLE PORTION OF THE WINDSHIELD, JUST BELOW THE RIGHT EYESIGHT CAMERA OF MY 2017 OUTBACK. TWO DAYS LATER, WHEN ENTERING MY PARKED VEHICLE, I NOTICED A 10" HORIZONTAL CRACK TO THE LEFT (TOWARDS THE DRIVER'S SIDE) AND AN 4" HORIZONTAL CRACK HAD DEVELOPED TO THE RIGHT FROM THE BOTTOM END OF THE VERTICAL CRACK. THE WINDSHIELD DOES NOT APPEAR TO HAVE ANY DEEP CHIPS THAT WOULD HAVE INITIATED THE CRACKS. THE CRACKS ARE PROPAGATING INTO THE DRIVER'S VIEW WHICH IS A SAFETY ISSUE.
Mfg Campaign: 11297463
Recall Date: Jan 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN YOU HIT THE BUTTON TO RELEASE THE REAR HATCH IT DOES NOT OPEN ALL THE TIME. YOU GET THREE BEEPS AND THE HATCH DOES NOT OPEN. IF YOU USE THE KEY FOB AND ATTEMPTS TO OPEN THE REAR HATCH IS THE SAME THING THREE BEEPS AND DOES NOT OPEN. THE ONLY WAY TO GET IT OPEN IS TO DISCONNECT BATTERY CABLE WAIT A MINUTE RECONNECT CABLE THEN HIT THE BUTTON THEN REAR POWER HATCH OPENS. THIS IS HAPPENED MULTIPLE TIMESI TOOK VEHICLE TO DEALER WANTS TO GET IT LOOKED AT THEY COULD NOT REPLICATE THE ISSUE. SAME ISSUE HAPPENED AGAIN TODAY. SIDENOTE WHEN I ENTER MY PIN IT COMES UP ON YOUR SITE IS A 2017 MY SUBARU FORRESTER SPORT IS A 2019
Corrective Action:
WHEN YOU HIT THE BUTTON TO RELEASE THE REAR HATCH IT DOES NOT OPEN ALL THE TIME. YOU GET THREE BEEPS AND THE HATCH DOES NOT OPEN. IF YOU USE THE KEY FOB AND ATTEMPTS TO OPEN THE REAR HATCH IS THE SAME THING THREE BEEPS AND DOES NOT OPEN. THE ONLY WAY TO GET IT OPEN IS TO DISCONNECT BATTERY CABLE WAIT A MINUTE RECONNECT CABLE THEN HIT THE BUTTON THEN REAR POWER HATCH OPENS. THIS IS HAPPENED MULTIPLE TIMESI TOOK VEHICLE TO DEALER WANTS TO GET IT LOOKED AT THEY COULD NOT REPLICATE THE ISSUE. SAME ISSUE HAPPENED AGAIN TODAY. SIDENOTE WHEN I ENTER MY PIN IT COMES UP ON YOUR SITE IS A 2017 MY SUBARU FORRESTER SPORT IS A 2019
Additional Notes:
WHEN YOU HIT THE BUTTON TO RELEASE THE REAR HATCH IT DOES NOT OPEN ALL THE TIME. YOU GET THREE BEEPS AND THE HATCH DOES NOT OPEN. IF YOU USE THE KEY FOB AND ATTEMPTS TO OPEN THE REAR HATCH IS THE SAME THING THREE BEEPS AND DOES NOT OPEN. THE ONLY WAY TO GET IT OPEN IS TO DISCONNECT BATTERY CABLE WAIT A MINUTE RECONNECT CABLE THEN HIT THE BUTTON THEN REAR POWER HATCH OPENS. THIS IS HAPPENED MULTIPLE TIMESI TOOK VEHICLE TO DEALER WANTS TO GET IT LOOKED AT THEY COULD NOT REPLICATE THE ISSUE. SAME ISSUE HAPPENED AGAIN TODAY. SIDENOTE WHEN I ENTER MY PIN IT COMES UP ON YOUR SITE IS A 2017 MY SUBARU FORRESTER SPORT IS A 2019
Mfg Campaign: 11297126
Recall Date: Jan 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY MY HUSBAND TURNED THE DEFROST ON AND WE HEARD A 'POP' SOUND. THEN MY HUSBAND SAID YOUR WINDSHIELD IS CRACKING AND NOTHING HIT THE WINDSHIELD. THE CRACK STARTED IN THE BOTTOM CENTER OF THE WINDSHIELD IN THE BLACK PART OF THE WINDSHIELD AND THE CRACK CURVES UP AND TOWARDS THE PASSENGER SIDE OF THE WINDSHIELD.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY MY HUSBAND TURNED THE DEFROST ON AND WE HEARD A 'POP' SOUND. THEN MY HUSBAND SAID YOUR WINDSHIELD IS CRACKING AND NOTHING HIT THE WINDSHIELD. THE CRACK STARTED IN THE BOTTOM CENTER OF THE WINDSHIELD IN THE BLACK PART OF THE WINDSHIELD AND THE CRACK CURVES UP AND TOWARDS THE PASSENGER SIDE OF THE WINDSHIELD.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY MY HUSBAND TURNED THE DEFROST ON AND WE HEARD A 'POP' SOUND. THEN MY HUSBAND SAID YOUR WINDSHIELD IS CRACKING AND NOTHING HIT THE WINDSHIELD. THE CRACK STARTED IN THE BOTTOM CENTER OF THE WINDSHIELD IN THE BLACK PART OF THE WINDSHIELD AND THE CRACK CURVES UP AND TOWARDS THE PASSENGER SIDE OF THE WINDSHIELD.
Mfg Campaign: 11296903
Recall Date: Jan 3, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS ON CLEAR DRY ROADWAYS, THE STEERING FEELS AS IF I HAVE A BRIEF LOSS OF CONTROL. I LIKEN IT TO HITTING A PATCH OF ICE AND HAVING A SLIGHT LOSS OF STEERING CONTROL. I'VE NOTICED IT TWICE WHILE ENTERING A CURVE AND DECELERATING FROM 55 MPH TO 45 MPH (THE REDUCED SPEED LIMIT OF THE CURVE). THIS ISSUE HAPPENS ONLY INTERMITTENTLY AND IS ONLY NOTICEABLE AT HIGHWAY SPEEDS. WE HAD THE SUBARU DEALER LOOK AT IT AND THEY SAID NOTHING WAS WRONG.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS ON CLEAR DRY ROADWAYS, THE STEERING FEELS AS IF I HAVE A BRIEF LOSS OF CONTROL. I LIKEN IT TO HITTING A PATCH OF ICE AND HAVING A SLIGHT LOSS OF STEERING CONTROL. I'VE NOTICED IT TWICE WHILE ENTERING A CURVE AND DECELERATING FROM 55 MPH TO 45 MPH (THE REDUCED SPEED LIMIT OF THE CURVE). THIS ISSUE HAPPENS ONLY INTERMITTENTLY AND IS ONLY NOTICEABLE AT HIGHWAY SPEEDS. WE HAD THE SUBARU DEALER LOOK AT IT AND THEY SAID NOTHING WAS WRONG.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS ON CLEAR DRY ROADWAYS, THE STEERING FEELS AS IF I HAVE A BRIEF LOSS OF CONTROL. I LIKEN IT TO HITTING A PATCH OF ICE AND HAVING A SLIGHT LOSS OF STEERING CONTROL. I'VE NOTICED IT TWICE WHILE ENTERING A CURVE AND DECELERATING FROM 55 MPH TO 45 MPH (THE REDUCED SPEED LIMIT OF THE CURVE). THIS ISSUE HAPPENS ONLY INTERMITTENTLY AND IS ONLY NOTICEABLE AT HIGHWAY SPEEDS. WE HAD THE SUBARU DEALER LOOK AT IT AND THEY SAID NOTHING WAS WRONG.
Mfg Campaign: 11291749
Recall Date: Dec 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2017 OUTBACK SECOND TIME WINDSHIELD HAS CRACKED. FIRST TIME (11/2018)SOMETHING VERY TINY HIT THE BOTTOM OF THE WINDSHIELD AND IT CRACKED. THE CAR WAS ON AN INTERSTATE. THE EMPHASIS IS ON TINY, NO WAY IT SHOULD HAVE CRACKED. THIS TIME, 12/25/2019, I WAS IN THE PASSENGER SEAT, ON AN INTERSTATE, LOOKING STRAIGHT AHEAD AND ALL OF A SUDDEN A CRACK APPEARED ON THE TOP OF THE WINDSHIELD. I EXCLAIMED TO MY HUSBAND "THE WINDSHIELD JUST CRACKED!". NOTHING HIT IT, IT JUST CRACKED AND IT CONTINUES TO GROW. THIS WAS AND CONTINUES TO BE A KNOWN PROBLEM BASED ON READING I HAVE DONE. I HOPED THE FIRST TIME AROUND SUBARU HAD CORRECTED THE PROBLEM WITH THE WINDSHIELD, I HAD A CORRECTED WINDSHIELD AND NO LONGER HAD TO WORRY. WHY ISN'T THIS OBVIOUS PROBLEM BEING ADDRESSED? MY INSURANCE RATE WENT UP AS A RESULT OF THE FIRST "INCIDENT". AND, WITH THE FIRST ONE IT TOOK AROUND 30 DAYS TO GET IT RESOLVED PRIMARILY BECAUSE OF A DIFFICULTY LOCATING A SUBARU REPLACEMENT WINDSHIELD.
Corrective Action:
2017 OUTBACK SECOND TIME WINDSHIELD HAS CRACKED. FIRST TIME (11/2018)SOMETHING VERY TINY HIT THE BOTTOM OF THE WINDSHIELD AND IT CRACKED. THE CAR WAS ON AN INTERSTATE. THE EMPHASIS IS ON TINY, NO WAY IT SHOULD HAVE CRACKED. THIS TIME, 12/25/2019, I WAS IN THE PASSENGER SEAT, ON AN INTERSTATE, LOOKING STRAIGHT AHEAD AND ALL OF A SUDDEN A CRACK APPEARED ON THE TOP OF THE WINDSHIELD. I EXCLAIMED TO MY HUSBAND "THE WINDSHIELD JUST CRACKED!". NOTHING HIT IT, IT JUST CRACKED AND IT CONTINUES TO GROW. THIS WAS AND CONTINUES TO BE A KNOWN PROBLEM BASED ON READING I HAVE DONE. I HOPED THE FIRST TIME AROUND SUBARU HAD CORRECTED THE PROBLEM WITH THE WINDSHIELD, I HAD A CORRECTED WINDSHIELD AND NO LONGER HAD TO WORRY. WHY ISN'T THIS OBVIOUS PROBLEM BEING ADDRESSED? MY INSURANCE RATE WENT UP AS A RESULT OF THE FIRST "INCIDENT". AND, WITH THE FIRST ONE IT TOOK AROUND 30 DAYS TO GET IT RESOLVED PRIMARILY BECAUSE OF A DIFFICULTY LOCATING A SUBARU REPLACEMENT WINDSHIELD.
Additional Notes:
2017 OUTBACK SECOND TIME WINDSHIELD HAS CRACKED. FIRST TIME (11/2018)SOMETHING VERY TINY HIT THE BOTTOM OF THE WINDSHIELD AND IT CRACKED. THE CAR WAS ON AN INTERSTATE. THE EMPHASIS IS ON TINY, NO WAY IT SHOULD HAVE CRACKED. THIS TIME, 12/25/2019, I WAS IN THE PASSENGER SEAT, ON AN INTERSTATE, LOOKING STRAIGHT AHEAD AND ALL OF A SUDDEN A CRACK APPEARED ON THE TOP OF THE WINDSHIELD. I EXCLAIMED TO MY HUSBAND "THE WINDSHIELD JUST CRACKED!". NOTHING HIT IT, IT JUST CRACKED AND IT CONTINUES TO GROW. THIS WAS AND CONTINUES TO BE A KNOWN PROBLEM BASED ON READING I HAVE DONE. I HOPED THE FIRST TIME AROUND SUBARU HAD CORRECTED THE PROBLEM WITH THE WINDSHIELD, I HAD A CORRECTED WINDSHIELD AND NO LONGER HAD TO WORRY. WHY ISN'T THIS OBVIOUS PROBLEM BEING ADDRESSED? MY INSURANCE RATE WENT UP AS A RESULT OF THE FIRST "INCIDENT". AND, WITH THE FIRST ONE IT TOOK AROUND 30 DAYS TO GET IT RESOLVED PRIMARILY BECAUSE OF A DIFFICULTY LOCATING A SUBARU REPLACEMENT WINDSHIELD.
Mfg Campaign: 11291482
Recall Date: Dec 27, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD ON THE CAR CRACKED. I DON'T THINK IT WAS HIT BY ANYTHING. IF IT WAS, IT MUST'VE BEEN A VERY SMALL OBJECT. I NOTICED IT WHEN I WENT OUT TO THE CAR ONE MORNING ON MY WAY TO WORK. I HAD SOMEONE COME OUT AND REPAIR IT AS BEST THEY COULD, SO THERE IS A MARK AT THE BOTTOM OF THE CRACK WHERE THEY DRILLED TO STOP IT FROM GETTING WORSE.
Corrective Action:
THE WINDSHIELD ON THE CAR CRACKED. I DON'T THINK IT WAS HIT BY ANYTHING. IF IT WAS, IT MUST'VE BEEN A VERY SMALL OBJECT. I NOTICED IT WHEN I WENT OUT TO THE CAR ONE MORNING ON MY WAY TO WORK. I HAD SOMEONE COME OUT AND REPAIR IT AS BEST THEY COULD, SO THERE IS A MARK AT THE BOTTOM OF THE CRACK WHERE THEY DRILLED TO STOP IT FROM GETTING WORSE.
Additional Notes:
THE WINDSHIELD ON THE CAR CRACKED. I DON'T THINK IT WAS HIT BY ANYTHING. IF IT WAS, IT MUST'VE BEEN A VERY SMALL OBJECT. I NOTICED IT WHEN I WENT OUT TO THE CAR ONE MORNING ON MY WAY TO WORK. I HAD SOMEONE COME OUT AND REPAIR IT AS BEST THEY COULD, SO THERE IS A MARK AT THE BOTTOM OF THE CRACK WHERE THEY DRILLED TO STOP IT FROM GETTING WORSE.
Mfg Campaign: 11290920
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Corrective Action:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Additional Notes:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Mfg Campaign: 11290934
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE NOTICED A CHIP IN THE WINDSHIELD WHEN WE DOING A CAR CLEANING AND REPORTED IT TO OUR CAR INSURANCE COMPANY; OTHERWISE, WE WEREN'T AWARE OF IT HAPPENING, IT STILL EXISTS AND I NEED TO GET THE CAR INSPECTED IN JANUARY, AND I DON'T KNOW IF IT WILL PASS.
Corrective Action:
WE NOTICED A CHIP IN THE WINDSHIELD WHEN WE DOING A CAR CLEANING AND REPORTED IT TO OUR CAR INSURANCE COMPANY; OTHERWISE, WE WEREN'T AWARE OF IT HAPPENING, IT STILL EXISTS AND I NEED TO GET THE CAR INSPECTED IN JANUARY, AND I DON'T KNOW IF IT WILL PASS.
Additional Notes:
WE NOTICED A CHIP IN THE WINDSHIELD WHEN WE DOING A CAR CLEANING AND REPORTED IT TO OUR CAR INSURANCE COMPANY; OTHERWISE, WE WEREN'T AWARE OF IT HAPPENING, IT STILL EXISTS AND I NEED TO GET THE CAR INSPECTED IN JANUARY, AND I DON'T KNOW IF IT WILL PASS.
Mfg Campaign: 11290935
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Corrective Action:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Additional Notes:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
Mfg Campaign: 11290936
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS - FEB 2018, MAY 2018 & FEB 2019
Corrective Action:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS - FEB 2018, MAY 2018 & FEB 2019
Additional Notes:
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS - FEB 2018, MAY 2018 & FEB 2019
Mfg Campaign: 11290940
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD HAS CRACKED MULTIPLE TIMES. I HAD TO REPLACE IT OUT OF POCKET WHEN I BELIEVE THE WINDSHIELD WAS DEFECTIVE.
Corrective Action:
MY WINDSHIELD HAS CRACKED MULTIPLE TIMES. I HAD TO REPLACE IT OUT OF POCKET WHEN I BELIEVE THE WINDSHIELD WAS DEFECTIVE.
Additional Notes:
MY WINDSHIELD HAS CRACKED MULTIPLE TIMES. I HAD TO REPLACE IT OUT OF POCKET WHEN I BELIEVE THE WINDSHIELD WAS DEFECTIVE.
Mfg Campaign: 11290726
Recall Date: Dec 22, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN FEBRUARY 2019, A CRACK APPEARED STARTING AT THE BASE OF THE WINDSHIELD. THROUGHOUT THE DAY IT GREW TO GO ACROSS THE WINDSHIELD. SUBARU SAID I HAD TO FIX IT THERE DUE TO EYESIGHT. IN DECEMBER 2018, THE SAME THING HAPPENED. I NOTICED A SMALL CRACK WHEN I GOT INTO MY CAR. NOTHING HIT IT. THROUGHOUT THE DAY THE CRACK SPREAD ABOUT TWO FEET. THIS ALL HAPPENED IN LESS THAN A YEAR. I DO NOT THINK A CRACK OCCURRED FROM BEING HIT BY ANYTHING. I THINK IT'S A DEFECTIVE WINDSHIELD. THE VEHICLE WAS STATIONARY BOTH TIMES THAT I SAW THE INITIAL CRACK.
Corrective Action:
IN FEBRUARY 2019, A CRACK APPEARED STARTING AT THE BASE OF THE WINDSHIELD. THROUGHOUT THE DAY IT GREW TO GO ACROSS THE WINDSHIELD. SUBARU SAID I HAD TO FIX IT THERE DUE TO EYESIGHT. IN DECEMBER 2018, THE SAME THING HAPPENED. I NOTICED A SMALL CRACK WHEN I GOT INTO MY CAR. NOTHING HIT IT. THROUGHOUT THE DAY THE CRACK SPREAD ABOUT TWO FEET. THIS ALL HAPPENED IN LESS THAN A YEAR. I DO NOT THINK A CRACK OCCURRED FROM BEING HIT BY ANYTHING. I THINK IT'S A DEFECTIVE WINDSHIELD. THE VEHICLE WAS STATIONARY BOTH TIMES THAT I SAW THE INITIAL CRACK.
Additional Notes:
IN FEBRUARY 2019, A CRACK APPEARED STARTING AT THE BASE OF THE WINDSHIELD. THROUGHOUT THE DAY IT GREW TO GO ACROSS THE WINDSHIELD. SUBARU SAID I HAD TO FIX IT THERE DUE TO EYESIGHT. IN DECEMBER 2018, THE SAME THING HAPPENED. I NOTICED A SMALL CRACK WHEN I GOT INTO MY CAR. NOTHING HIT IT. THROUGHOUT THE DAY THE CRACK SPREAD ABOUT TWO FEET. THIS ALL HAPPENED IN LESS THAN A YEAR. I DO NOT THINK A CRACK OCCURRED FROM BEING HIT BY ANYTHING. I THINK IT'S A DEFECTIVE WINDSHIELD. THE VEHICLE WAS STATIONARY BOTH TIMES THAT I SAW THE INITIAL CRACK.
Mfg Campaign: 11289184
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKS AND REQUIRES REPLACEMENT FOLLOWING THE SMALLEST OF PEBBLES IMPACTING WINDSCREEN. THIS IS MY SECOND REPLACEMENT FOLLOWING A SMALL HIT RESULTING IN THE ENTIRE SCREEN CRACKING FROM MOLDING TO MOLDING, RENDERING THE VEHICLE UNSAFE TO DRIVE.
Corrective Action:
WINDSHIELD CRACKS AND REQUIRES REPLACEMENT FOLLOWING THE SMALLEST OF PEBBLES IMPACTING WINDSCREEN. THIS IS MY SECOND REPLACEMENT FOLLOWING A SMALL HIT RESULTING IN THE ENTIRE SCREEN CRACKING FROM MOLDING TO MOLDING, RENDERING THE VEHICLE UNSAFE TO DRIVE.
Additional Notes:
WINDSHIELD CRACKS AND REQUIRES REPLACEMENT FOLLOWING THE SMALLEST OF PEBBLES IMPACTING WINDSCREEN. THIS IS MY SECOND REPLACEMENT FOLLOWING A SMALL HIT RESULTING IN THE ENTIRE SCREEN CRACKING FROM MOLDING TO MOLDING, RENDERING THE VEHICLE UNSAFE TO DRIVE.
Mfg Campaign: 11288255
Recall Date: Dec 10, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD JUST CRACKED WHILE I WAS DRIVING ENTERING THE FREEWAY. THERE WAS NO VEHICLE IN FRONT OF MINE WITHIN 150 FEET. THERE IS NO MARK INDICATING AN IMPACT TO THE WINDSHIELD WHERE THE CRACK STARTS.
Corrective Action:
THE WINDSHIELD JUST CRACKED WHILE I WAS DRIVING ENTERING THE FREEWAY. THERE WAS NO VEHICLE IN FRONT OF MINE WITHIN 150 FEET. THERE IS NO MARK INDICATING AN IMPACT TO THE WINDSHIELD WHERE THE CRACK STARTS.
Additional Notes:
THE WINDSHIELD JUST CRACKED WHILE I WAS DRIVING ENTERING THE FREEWAY. THERE WAS NO VEHICLE IN FRONT OF MINE WITHIN 150 FEET. THERE IS NO MARK INDICATING AN IMPACT TO THE WINDSHIELD WHERE THE CRACK STARTS.
Mfg Campaign: 11288024
Recall Date: Dec 9, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Corrective Action:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Additional Notes:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Mfg Campaign: 11287483
Recall Date: Dec 6, 2019
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Corrective Action:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Additional Notes:
WINDSHIELD CRACKS AND INSTANTLY SPREAD WITH MINIMAL IMPACT DISABLING CAR SPEED CONTROL AND SAFETY SYSTEMS SUCH AS PRE-COLLISION BRAKING AND LANE KEEP ASSIST.
Mfg Campaign: 11287483
Recall Date: Dec 6, 2019
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Edzant Price LLC
Valencia, CA • 36 yrs
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