SUBARU OUTBACK 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
6
Recalls

Complaints & Recalls

1.1K Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 19V910000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Dec 19, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.

Potential Risk:
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
FREE Recall Solution:
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUX-09
Notice Date: Feb 3, 2020
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
NHTSA Campaign: 16V716000 SAFETY RECALL
54 Vehicles Affected
Recall Date: Oct 6, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Potential Risk:
If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTL-72
Notice Date: Nov 14, 2016
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
NHTSA Campaign: 16V576000 SAFETY RECALL
99 Vehicles Affected
Recall Date: Aug 3, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.

Potential Risk:
If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTE-66
Notice Date: Aug 8, 2016
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
NHTSA Campaign: 16V292000 SAFETY RECALL
48.8K Vehicles Affected
Recall Date: May 11, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Potential Risk:
The loss of steering ability would increase the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTD-65
Notice Date: May 13, 2016
Recall Date: May 11, 2016

Consumer Complaints

1.1K Complaints
Subaru Of America, Inc.
Campaign: 11376530 Other
Nov 27, 2020
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, HE HEARD A SMALL POPPING SOUND. THE CONTACT STATED THAT THERE WAS AN HORIZONTAL CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT OVER SEVERAL HOURS, THE CRACK EXPANDED ACROSS THE WINDSHIELD TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO SAFELIGHT AUTO-GLASS REPAIR AND THE WINDSHIELD WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Corrective Action:

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, HE HEARD A SMALL POPPING SOUND. THE CONTACT STATED THAT THERE WAS AN HORIZONTAL CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT OVER SEVERAL HOURS, THE CRACK EXPANDED ACROSS THE WINDSHIELD TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO SAFELIGHT AUTO-GLASS REPAIR AND THE WINDSHIELD WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Additional Notes:

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, HE HEARD A SMALL POPPING SOUND. THE CONTACT STATED THAT THERE WAS AN HORIZONTAL CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT OVER SEVERAL HOURS, THE CRACK EXPANDED ACROSS THE WINDSHIELD TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO SAFELIGHT AUTO-GLASS REPAIR AND THE WINDSHIELD WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Manufacturer: SUBARU
Mfg Campaign: 11376530
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376544 Other
Nov 27, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WINDSHIELD CRACKED FROM UNKNOWN ORIGIN IN FIRST YEAR OF OWNERSHIP. I HAD A $500 COMPREHENSIVE DEDUCTIBLE AND HAD TO PAY THAT IN FULL TO GET A NEW WINDSHIELD.

Corrective Action:

WINDSHIELD CRACKED FROM UNKNOWN ORIGIN IN FIRST YEAR OF OWNERSHIP. I HAD A $500 COMPREHENSIVE DEDUCTIBLE AND HAD TO PAY THAT IN FULL TO GET A NEW WINDSHIELD.

Additional Notes:

WINDSHIELD CRACKED FROM UNKNOWN ORIGIN IN FIRST YEAR OF OWNERSHIP. I HAD A $500 COMPREHENSIVE DEDUCTIBLE AND HAD TO PAY THAT IN FULL TO GET A NEW WINDSHIELD.

Manufacturer: SUBARU
Mfg Campaign: 11376544
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376545 Other
Nov 27, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKS AND PITS VERY EASY AND LOOKS LIKE IT WILL CRACK WITHOUT MUCH FORCE

Corrective Action:

WINDSHIELD CRACKS AND PITS VERY EASY AND LOOKS LIKE IT WILL CRACK WITHOUT MUCH FORCE

Additional Notes:

WINDSHIELD CRACKS AND PITS VERY EASY AND LOOKS LIKE IT WILL CRACK WITHOUT MUCH FORCE

Manufacturer: SUBARU
Mfg Campaign: 11376545
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376663 Other
Nov 27, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKED. IT'S UNKNOWN WHETHER IT WAS DUE TO ROAD TRAFFIC AS WE DIDN'T NOTICE IT RIGTHT AWAY. THE ORIGINAL CRACK STARTED BELOW THE DASHBOARD EYESITE.

Corrective Action:

WINDSHIELD CRACKED. IT'S UNKNOWN WHETHER IT WAS DUE TO ROAD TRAFFIC AS WE DIDN'T NOTICE IT RIGTHT AWAY. THE ORIGINAL CRACK STARTED BELOW THE DASHBOARD EYESITE.

Additional Notes:

WINDSHIELD CRACKED. IT'S UNKNOWN WHETHER IT WAS DUE TO ROAD TRAFFIC AS WE DIDN'T NOTICE IT RIGTHT AWAY. THE ORIGINAL CRACK STARTED BELOW THE DASHBOARD EYESITE.

Manufacturer: SUBARU
Mfg Campaign: 11376663
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376689 Other
Nov 27, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

IN LATE 2019 I STARTED HAVING ISSUES WITH MY WINDSHIELD. I WASH MY CAR 2X A WEEK AND PARK INSIDE A GARAGE EVERY NIGHT. I STARTED SEEING LIGHT CRACKS FORMING ON THE WINDSHIELD OUT OF THE BLUE. FAST FORWORD TO 2020 I NOW HAVE MULTIPLE FEINT CRACKS AND I AM AFRAID TO DRIVE WITH THE FEAR IT WILL CRACK MORE.

Corrective Action:

IN LATE 2019 I STARTED HAVING ISSUES WITH MY WINDSHIELD. I WASH MY CAR 2X A WEEK AND PARK INSIDE A GARAGE EVERY NIGHT. I STARTED SEEING LIGHT CRACKS FORMING ON THE WINDSHIELD OUT OF THE BLUE. FAST FORWORD TO 2020 I NOW HAVE MULTIPLE FEINT CRACKS AND I AM AFRAID TO DRIVE WITH THE FEAR IT WILL CRACK MORE.

Additional Notes:

IN LATE 2019 I STARTED HAVING ISSUES WITH MY WINDSHIELD. I WASH MY CAR 2X A WEEK AND PARK INSIDE A GARAGE EVERY NIGHT. I STARTED SEEING LIGHT CRACKS FORMING ON THE WINDSHIELD OUT OF THE BLUE. FAST FORWORD TO 2020 I NOW HAVE MULTIPLE FEINT CRACKS AND I AM AFRAID TO DRIVE WITH THE FEAR IT WILL CRACK MORE.

Manufacturer: SUBARU
Mfg Campaign: 11376689
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376732 Other
Nov 27, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHILE PARKED THE FRONT WINDSHIELD CRACKED ABOUT 4 INCHES ABOVE THE BOTTOM OF THE WINDOW FROM FROM THE CENTER OF THE STEERINGWHEEL, TWO FEET TOWARDS THE PASSENGER SEAT.

Corrective Action:

WHILE PARKED THE FRONT WINDSHIELD CRACKED ABOUT 4 INCHES ABOVE THE BOTTOM OF THE WINDOW FROM FROM THE CENTER OF THE STEERINGWHEEL, TWO FEET TOWARDS THE PASSENGER SEAT.

Additional Notes:

WHILE PARKED THE FRONT WINDSHIELD CRACKED ABOUT 4 INCHES ABOVE THE BOTTOM OF THE WINDOW FROM FROM THE CENTER OF THE STEERINGWHEEL, TWO FEET TOWARDS THE PASSENGER SEAT.

Manufacturer: SUBARU
Mfg Campaign: 11376732
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Subaru Of America, Inc.
Campaign: 11376451 Other
Nov 26, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CAR BATTERY WILL NOT HOLD A CHARGE. I HAD TO REPLACE THE ORIGINAL BATTERY TWICE NOW. ORIGINAL BATTERY DIED MARCH, 2019 ' I HAD MY MECHANIC REPLACE THAT WITH A NEW BATTERY (BATTERY REPLACEMENT 1). BATTERY REPLACEMENT 1 DIED FEBRUARY, 2020; BATTERY REPLACEMENT 2 (ANOTHER NEW BATTERY) WAS INSTALLED. BATTERY REPLACEMENT 2 DIED NOVEMBER, 2020; BATTERY REPLACEMENT 3 (ANOTHER NEW BATTERY) WAS INSTALLED BY SUBARU.

Corrective Action:

CAR BATTERY WILL NOT HOLD A CHARGE. I HAD TO REPLACE THE ORIGINAL BATTERY TWICE NOW. ORIGINAL BATTERY DIED MARCH, 2019 ' I HAD MY MECHANIC REPLACE THAT WITH A NEW BATTERY (BATTERY REPLACEMENT 1). BATTERY REPLACEMENT 1 DIED FEBRUARY, 2020; BATTERY REPLACEMENT 2 (ANOTHER NEW BATTERY) WAS INSTALLED. BATTERY REPLACEMENT 2 DIED NOVEMBER, 2020; BATTERY REPLACEMENT 3 (ANOTHER NEW BATTERY) WAS INSTALLED BY SUBARU.

Additional Notes:

CAR BATTERY WILL NOT HOLD A CHARGE. I HAD TO REPLACE THE ORIGINAL BATTERY TWICE NOW. ORIGINAL BATTERY DIED MARCH, 2019 ' I HAD MY MECHANIC REPLACE THAT WITH A NEW BATTERY (BATTERY REPLACEMENT 1). BATTERY REPLACEMENT 1 DIED FEBRUARY, 2020; BATTERY REPLACEMENT 2 (ANOTHER NEW BATTERY) WAS INSTALLED. BATTERY REPLACEMENT 2 DIED NOVEMBER, 2020; BATTERY REPLACEMENT 3 (ANOTHER NEW BATTERY) WAS INSTALLED BY SUBARU.

Manufacturer: SUBARU
Mfg Campaign: 11376451
Notice Date: Nov 26, 2020
Recall Date: Nov 26, 2020
Subaru Of America, Inc.
Campaign: 11376094 Other
Nov 24, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I PURCHASED MY USED SUBARU OUTBACK FROM CARMAX. IT HAS BEEN WORKING FINE FOR A PERIOD OF TIME. HOWEVER, NOW I FIND MY CAR CONSTANTLY DEAD AND HAVE HAD TO PURCHASE A CHARGER AND LEAVE ON MY CAR EVERY OTHER DAY OR I FIND MY VEHICLE IS COMPLETELY DEAD AND THE BATTERY IS DRAINED. IT HAPPENS IF I DO NOT DRIVE ME VEHICLE FOR 48 HOURS. I ALSO HAVE AN INTERLOCK DEVICE ON MY VEHICLE (PUT ON AFTER THE BATTERY ISSUE BEGAN) AND HAD MY BATTERY CHECKED AT AN AUTO PARTS STORE WHO SAID IT WAS FINE. WHEN I PURCHASED MY CAR FROM CARMAX THE VEHICLE WAS DEAD IN THE LOT SO I WAS NOT ABLE TO TEST DRIVE IT. CARMAX REPLACED THE BATTERY TO ENSURE IT WASN'T A BATTERY ISSUE. THIS WAS LIKELY A TEMPORARY FIX WHICH IS WHY THE ISSUE DIDN'T OCCUR IMMEDIATELY. I TOOK THE CAR INTO CARMAX AND THEY CHECKED THE BATTERY AND FOUND IT TO BE WORKING FINE. I REPLACED THE BATTERY CLIP ON THE NEGATIVE TERMINAL, WHICH THEY SAID WAS A LITTLE BIT LOOSE AND I PAID FOR THE REPAIR. THE ISSUE IS STILL PERSISTING. SINCE I HAVE FOUND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR THIS ISSUE. CARMAX SAYS I NEED TO GET SUBARU TO FIX IT, IF THERE IS AN ISSUE. WHEN IT DIES I USUALLY HAVE TO GO TO THE INTERLOCK MECHANIC AND HE HAS TO RESET IT. THIS IS CAUSING SIGNIFICANT ISSUES WITH ME GETTING TO WORK AND PLANNING AN UPCOMING MOVE I AM MAKING IN THE NEXT MONTH. THE INTERLOCK DEVICE CAN READ WHENEVER I TURN THE CAR ON AND HOW MANY TIMES IT HAS DIED AND I CAN GET THIS DOCUMENTATION IF NEEDED LATER AS WELL.

Corrective Action:

I PURCHASED MY USED SUBARU OUTBACK FROM CARMAX. IT HAS BEEN WORKING FINE FOR A PERIOD OF TIME. HOWEVER, NOW I FIND MY CAR CONSTANTLY DEAD AND HAVE HAD TO PURCHASE A CHARGER AND LEAVE ON MY CAR EVERY OTHER DAY OR I FIND MY VEHICLE IS COMPLETELY DEAD AND THE BATTERY IS DRAINED. IT HAPPENS IF I DO NOT DRIVE ME VEHICLE FOR 48 HOURS. I ALSO HAVE AN INTERLOCK DEVICE ON MY VEHICLE (PUT ON AFTER THE BATTERY ISSUE BEGAN) AND HAD MY BATTERY CHECKED AT AN AUTO PARTS STORE WHO SAID IT WAS FINE. WHEN I PURCHASED MY CAR FROM CARMAX THE VEHICLE WAS DEAD IN THE LOT SO I WAS NOT ABLE TO TEST DRIVE IT. CARMAX REPLACED THE BATTERY TO ENSURE IT WASN'T A BATTERY ISSUE. THIS WAS LIKELY A TEMPORARY FIX WHICH IS WHY THE ISSUE DIDN'T OCCUR IMMEDIATELY. I TOOK THE CAR INTO CARMAX AND THEY CHECKED THE BATTERY AND FOUND IT TO BE WORKING FINE. I REPLACED THE BATTERY CLIP ON THE NEGATIVE TERMINAL, WHICH THEY SAID WAS A LITTLE BIT LOOSE AND I PAID FOR THE REPAIR. THE ISSUE IS STILL PERSISTING. SINCE I HAVE FOUND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR THIS ISSUE. CARMAX SAYS I NEED TO GET SUBARU TO FIX IT, IF THERE IS AN ISSUE. WHEN IT DIES I USUALLY HAVE TO GO TO THE INTERLOCK MECHANIC AND HE HAS TO RESET IT. THIS IS CAUSING SIGNIFICANT ISSUES WITH ME GETTING TO WORK AND PLANNING AN UPCOMING MOVE I AM MAKING IN THE NEXT MONTH. THE INTERLOCK DEVICE CAN READ WHENEVER I TURN THE CAR ON AND HOW MANY TIMES IT HAS DIED AND I CAN GET THIS DOCUMENTATION IF NEEDED LATER AS WELL.

Additional Notes:

I PURCHASED MY USED SUBARU OUTBACK FROM CARMAX. IT HAS BEEN WORKING FINE FOR A PERIOD OF TIME. HOWEVER, NOW I FIND MY CAR CONSTANTLY DEAD AND HAVE HAD TO PURCHASE A CHARGER AND LEAVE ON MY CAR EVERY OTHER DAY OR I FIND MY VEHICLE IS COMPLETELY DEAD AND THE BATTERY IS DRAINED. IT HAPPENS IF I DO NOT DRIVE ME VEHICLE FOR 48 HOURS. I ALSO HAVE AN INTERLOCK DEVICE ON MY VEHICLE (PUT ON AFTER THE BATTERY ISSUE BEGAN) AND HAD MY BATTERY CHECKED AT AN AUTO PARTS STORE WHO SAID IT WAS FINE. WHEN I PURCHASED MY CAR FROM CARMAX THE VEHICLE WAS DEAD IN THE LOT SO I WAS NOT ABLE TO TEST DRIVE IT. CARMAX REPLACED THE BATTERY TO ENSURE IT WASN'T A BATTERY ISSUE. THIS WAS LIKELY A TEMPORARY FIX WHICH IS WHY THE ISSUE DIDN'T OCCUR IMMEDIATELY. I TOOK THE CAR INTO CARMAX AND THEY CHECKED THE BATTERY AND FOUND IT TO BE WORKING FINE. I REPLACED THE BATTERY CLIP ON THE NEGATIVE TERMINAL, WHICH THEY SAID WAS A LITTLE BIT LOOSE AND I PAID FOR THE REPAIR. THE ISSUE IS STILL PERSISTING. SINCE I HAVE FOUND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR THIS ISSUE. CARMAX SAYS I NEED TO GET SUBARU TO FIX IT, IF THERE IS AN ISSUE. WHEN IT DIES I USUALLY HAVE TO GO TO THE INTERLOCK MECHANIC AND HE HAS TO RESET IT. THIS IS CAUSING SIGNIFICANT ISSUES WITH ME GETTING TO WORK AND PLANNING AN UPCOMING MOVE I AM MAKING IN THE NEXT MONTH. THE INTERLOCK DEVICE CAN READ WHENEVER I TURN THE CAR ON AND HOW MANY TIMES IT HAS DIED AND I CAN GET THIS DOCUMENTATION IF NEEDED LATER AS WELL.

Manufacturer: SUBARU
Mfg Campaign: 11376094
Notice Date: Nov 24, 2020
Recall Date: Nov 24, 2020
Subaru Of America, Inc.
Campaign: 11375788 Other
Nov 22, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKED

Corrective Action:

WINDSHIELD CRACKED

Additional Notes:

WINDSHIELD CRACKED

Manufacturer: SUBARU
Mfg Campaign: 11375788
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Subaru Of America, Inc.
Campaign: 11375788 Other
Nov 22, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

WINDSHIELD CRACKED

Corrective Action:

WINDSHIELD CRACKED

Additional Notes:

WINDSHIELD CRACKED

Manufacturer: SUBARU
Mfg Campaign: 11375788
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Subaru Of America, Inc.
Campaign: 11375788 Other
Nov 22, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

WINDSHIELD CRACKED

Corrective Action:

WINDSHIELD CRACKED

Additional Notes:

WINDSHIELD CRACKED

Manufacturer: SUBARU
Mfg Campaign: 11375788
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Subaru Of America, Inc.
Campaign: 11374964 Other
Nov 16, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I WAS IN MOTION AND APPROACHING A RED LIGHT, AND AS I BEGAN TO LIGHTLY APPLY MY BRAKES TO SLOW DOWN, MY VEHICLE TRIED TO ACCELERATE (THERE WAS ALSO A CORRESPONDING REV IN THE ENGINE). FORTUNATELY, I WAS ABLE TO PRESS ON THE BRAKE PEDAL EXTRA HARD TO BRING IT TO A COMPLETE STOP.

Corrective Action:

I WAS IN MOTION AND APPROACHING A RED LIGHT, AND AS I BEGAN TO LIGHTLY APPLY MY BRAKES TO SLOW DOWN, MY VEHICLE TRIED TO ACCELERATE (THERE WAS ALSO A CORRESPONDING REV IN THE ENGINE). FORTUNATELY, I WAS ABLE TO PRESS ON THE BRAKE PEDAL EXTRA HARD TO BRING IT TO A COMPLETE STOP.

Additional Notes:

I WAS IN MOTION AND APPROACHING A RED LIGHT, AND AS I BEGAN TO LIGHTLY APPLY MY BRAKES TO SLOW DOWN, MY VEHICLE TRIED TO ACCELERATE (THERE WAS ALSO A CORRESPONDING REV IN THE ENGINE). FORTUNATELY, I WAS ABLE TO PRESS ON THE BRAKE PEDAL EXTRA HARD TO BRING IT TO A COMPLETE STOP.

Manufacturer: SUBARU
Mfg Campaign: 11374964
Notice Date: Nov 16, 2020
Recall Date: Nov 16, 2020
Subaru Of America, Inc.
Campaign: 11374680 Other
Nov 14, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WE WERE TRAVELING SOUTH ON INTERSTATE 15 AND ABOUT 45 MINUTES INTO MY TRIP TO TAKE MY COUSINS BACK TO THE AIRPORT IN SALT LAKE CITY FROM IDAHO FALLS THE HOOD OF THE CAR JUST FLEW UP AND SMASHED INTO THE WINDSHIELD. THE CARE WAS UN-DRIVABLE AND HAD TO BE TOWED. ULTIMATELY THE INSURANCE COMPANY TOTALED THE VEHICLE. THE WEEKEND AFTER I WAS BACK IN COLORADO MY BROTHER AND I SAW ANOTHER SUBARU BUT DIFFERENT MODEL THAT IT LOOKED LIKE THE SAME THING HAPPENED. HAVE PICTURES OF THAT AS WELL.

Corrective Action:

WE WERE TRAVELING SOUTH ON INTERSTATE 15 AND ABOUT 45 MINUTES INTO MY TRIP TO TAKE MY COUSINS BACK TO THE AIRPORT IN SALT LAKE CITY FROM IDAHO FALLS THE HOOD OF THE CAR JUST FLEW UP AND SMASHED INTO THE WINDSHIELD. THE CARE WAS UN-DRIVABLE AND HAD TO BE TOWED. ULTIMATELY THE INSURANCE COMPANY TOTALED THE VEHICLE. THE WEEKEND AFTER I WAS BACK IN COLORADO MY BROTHER AND I SAW ANOTHER SUBARU BUT DIFFERENT MODEL THAT IT LOOKED LIKE THE SAME THING HAPPENED. HAVE PICTURES OF THAT AS WELL.

Additional Notes:

WE WERE TRAVELING SOUTH ON INTERSTATE 15 AND ABOUT 45 MINUTES INTO MY TRIP TO TAKE MY COUSINS BACK TO THE AIRPORT IN SALT LAKE CITY FROM IDAHO FALLS THE HOOD OF THE CAR JUST FLEW UP AND SMASHED INTO THE WINDSHIELD. THE CARE WAS UN-DRIVABLE AND HAD TO BE TOWED. ULTIMATELY THE INSURANCE COMPANY TOTALED THE VEHICLE. THE WEEKEND AFTER I WAS BACK IN COLORADO MY BROTHER AND I SAW ANOTHER SUBARU BUT DIFFERENT MODEL THAT IT LOOKED LIKE THE SAME THING HAPPENED. HAVE PICTURES OF THAT AS WELL.

Manufacturer: SUBARU
Mfg Campaign: 11374680
Notice Date: Nov 14, 2020
Recall Date: Nov 14, 2020
Subaru Of America, Inc.
Campaign: 11374353 Other
Nov 12, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

OUR 2017 OUTBACK HAS PROBLEMS WITH THE BATTERY DISCHARGING. THE CAR WOULDN'T START IN FEBRUARY 2020. SINCE WE HAD A LONG TRIP PLANNED, WE REPLACED THE BATTERY. THAT SEEMED TO WORK FOR A WHILE, BUT THE CAR SEEMED TO STRUGGLE WITH STARTING SOME MORNINGS. I NOTED THAT THE BATTERY WAS ONLY AT 11.5 VOLTS AFTER SITTING OVERNIGHT. WE TOOK IT TO THE DEALER AND THEY PERFORMED $130 "PARASITIC BATTERY DRAIN TEST", BUT IT DIDN'T SHOW ANY PROBLEMS. I INVESTIGATED THE PROBLEM ON THE INTERNET AND DISCOVERED THAT THERE IS A RECALL TO REPROGRAM THE CAR TO SOLVE THE PROBLEM. THE DEALER WASN'T AWARE OF IT AND THANKED US FOR BRINGING IT TO HIS ATTENTION (AND TO BE "GENEROUS" HE WASN'T GOING TO CHARGE US FOR THE RECALL!). WE THOUGHT THAT THE PROBLEM MIGHT BE SOLVED. IF WE DON'T DRIVE THE VEHICLE FOR 3 OR 4 DAYS, THE BATTERY IS DEAD, UNDER 11 VOLTS. SO, IT IS A RITUAL FOR US TO HAVE TO CHARGE THE BATTERY IF IT HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. WE ALSO CARRY A SPARE 12V BATTERY IN THE VEHICLE ALONG WITH JUMPER CABLES. EVEN AFTER THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS, THERE IS RANDOMLY A "FAN NOISE" NEAR THE REAR AXLE. I BELIEVE THAT THIS IS THE "PARASITIC DRAIN" IN ACTION. THERE ARE LAWSUITS FILED OVER SIMILAR COMPLAINTS. I DO HAVE A CELL PHONE VIDEO THAT HAS THE SOUND DOCUMENTED, BUT IT LOOKS LIKE I CAN'T UPLOAD IT. IT CONTINUES TO BE A PROBLEM.

Corrective Action:

OUR 2017 OUTBACK HAS PROBLEMS WITH THE BATTERY DISCHARGING. THE CAR WOULDN'T START IN FEBRUARY 2020. SINCE WE HAD A LONG TRIP PLANNED, WE REPLACED THE BATTERY. THAT SEEMED TO WORK FOR A WHILE, BUT THE CAR SEEMED TO STRUGGLE WITH STARTING SOME MORNINGS. I NOTED THAT THE BATTERY WAS ONLY AT 11.5 VOLTS AFTER SITTING OVERNIGHT. WE TOOK IT TO THE DEALER AND THEY PERFORMED $130 "PARASITIC BATTERY DRAIN TEST", BUT IT DIDN'T SHOW ANY PROBLEMS. I INVESTIGATED THE PROBLEM ON THE INTERNET AND DISCOVERED THAT THERE IS A RECALL TO REPROGRAM THE CAR TO SOLVE THE PROBLEM. THE DEALER WASN'T AWARE OF IT AND THANKED US FOR BRINGING IT TO HIS ATTENTION (AND TO BE "GENEROUS" HE WASN'T GOING TO CHARGE US FOR THE RECALL!). WE THOUGHT THAT THE PROBLEM MIGHT BE SOLVED. IF WE DON'T DRIVE THE VEHICLE FOR 3 OR 4 DAYS, THE BATTERY IS DEAD, UNDER 11 VOLTS. SO, IT IS A RITUAL FOR US TO HAVE TO CHARGE THE BATTERY IF IT HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. WE ALSO CARRY A SPARE 12V BATTERY IN THE VEHICLE ALONG WITH JUMPER CABLES. EVEN AFTER THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS, THERE IS RANDOMLY A "FAN NOISE" NEAR THE REAR AXLE. I BELIEVE THAT THIS IS THE "PARASITIC DRAIN" IN ACTION. THERE ARE LAWSUITS FILED OVER SIMILAR COMPLAINTS. I DO HAVE A CELL PHONE VIDEO THAT HAS THE SOUND DOCUMENTED, BUT IT LOOKS LIKE I CAN'T UPLOAD IT. IT CONTINUES TO BE A PROBLEM.

Additional Notes:

OUR 2017 OUTBACK HAS PROBLEMS WITH THE BATTERY DISCHARGING. THE CAR WOULDN'T START IN FEBRUARY 2020. SINCE WE HAD A LONG TRIP PLANNED, WE REPLACED THE BATTERY. THAT SEEMED TO WORK FOR A WHILE, BUT THE CAR SEEMED TO STRUGGLE WITH STARTING SOME MORNINGS. I NOTED THAT THE BATTERY WAS ONLY AT 11.5 VOLTS AFTER SITTING OVERNIGHT. WE TOOK IT TO THE DEALER AND THEY PERFORMED $130 "PARASITIC BATTERY DRAIN TEST", BUT IT DIDN'T SHOW ANY PROBLEMS. I INVESTIGATED THE PROBLEM ON THE INTERNET AND DISCOVERED THAT THERE IS A RECALL TO REPROGRAM THE CAR TO SOLVE THE PROBLEM. THE DEALER WASN'T AWARE OF IT AND THANKED US FOR BRINGING IT TO HIS ATTENTION (AND TO BE "GENEROUS" HE WASN'T GOING TO CHARGE US FOR THE RECALL!). WE THOUGHT THAT THE PROBLEM MIGHT BE SOLVED. IF WE DON'T DRIVE THE VEHICLE FOR 3 OR 4 DAYS, THE BATTERY IS DEAD, UNDER 11 VOLTS. SO, IT IS A RITUAL FOR US TO HAVE TO CHARGE THE BATTERY IF IT HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. WE ALSO CARRY A SPARE 12V BATTERY IN THE VEHICLE ALONG WITH JUMPER CABLES. EVEN AFTER THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS, THERE IS RANDOMLY A "FAN NOISE" NEAR THE REAR AXLE. I BELIEVE THAT THIS IS THE "PARASITIC DRAIN" IN ACTION. THERE ARE LAWSUITS FILED OVER SIMILAR COMPLAINTS. I DO HAVE A CELL PHONE VIDEO THAT HAS THE SOUND DOCUMENTED, BUT IT LOOKS LIKE I CAN'T UPLOAD IT. IT CONTINUES TO BE A PROBLEM.

Manufacturer: SUBARU
Mfg Campaign: 11374353
Notice Date: Nov 12, 2020
Recall Date: Nov 12, 2020
Subaru Of America, Inc.
Campaign: 11374176 Other
Nov 11, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY DIED AT 22928 MILES AND LESS THAN 2 YEARS. DEALER REPLACED, BUT 18 MONTHS LATER, AND SEVERAL JUMP STARTS, WE TOOK IT BACK TO THE DEALER. NOW, OUT OF WARRANTY, WE SPENT $673 TO REPLACE A DEFECTIVE CIRCUIT BOARD THAT WAS DRAINING THE BATTERY.

Corrective Action:

BATTERY DIED AT 22928 MILES AND LESS THAN 2 YEARS. DEALER REPLACED, BUT 18 MONTHS LATER, AND SEVERAL JUMP STARTS, WE TOOK IT BACK TO THE DEALER. NOW, OUT OF WARRANTY, WE SPENT $673 TO REPLACE A DEFECTIVE CIRCUIT BOARD THAT WAS DRAINING THE BATTERY.

Additional Notes:

BATTERY DIED AT 22928 MILES AND LESS THAN 2 YEARS. DEALER REPLACED, BUT 18 MONTHS LATER, AND SEVERAL JUMP STARTS, WE TOOK IT BACK TO THE DEALER. NOW, OUT OF WARRANTY, WE SPENT $673 TO REPLACE A DEFECTIVE CIRCUIT BOARD THAT WAS DRAINING THE BATTERY.

Manufacturer: SUBARU
Mfg Campaign: 11374176
Notice Date: Nov 11, 2020
Recall Date: Nov 11, 2020
Subaru Of America, Inc.
Campaign: 11373553 Other
Nov 7, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY HAS DIED AT LEAST 5 TIMES. ENOUGH TO WHERE I BOUGHT MY OWN JUMP START BATTERY. THE FIRST TIME I HAD TO JUMP IT WAS JUST OVER A YEAR OLD, SO I BROUGHT IT INTO SUBARU AND THEY REPLACED THE BATTERY FREE OF CHARGE. FROM THAT POINT ON WHEN THE BATTERY DIED I HAD IT JUMPED BY A TOW. NEARING THE END OF MY LEASE THE VEHICLES BATTERY WAS DATE DECEMBER OF 2018. I ATTEMPTED TO HAVE IT JUMPED THIS MORNING, 11/7/2020, AND I WAS TOLD IT WAS COMPLETELY DEAD THIS TIME. WHILE I WAS ATTEMPTING TO HAVE ROADSIDE ASSISTANCE JUMP THE VEHICLE, I HEARD THE TAIL GATE TRYING TO ENGAGE AND THEN IT FAILED TO START. IT SEEMS LIKE THE TAILGATE WAS DRAINING THE BATTERY TRYING TO OPEN OR CLOSE, BUT IT WASN'T USED WHEN I GOT HOME.

Corrective Action:

BATTERY HAS DIED AT LEAST 5 TIMES. ENOUGH TO WHERE I BOUGHT MY OWN JUMP START BATTERY. THE FIRST TIME I HAD TO JUMP IT WAS JUST OVER A YEAR OLD, SO I BROUGHT IT INTO SUBARU AND THEY REPLACED THE BATTERY FREE OF CHARGE. FROM THAT POINT ON WHEN THE BATTERY DIED I HAD IT JUMPED BY A TOW. NEARING THE END OF MY LEASE THE VEHICLES BATTERY WAS DATE DECEMBER OF 2018. I ATTEMPTED TO HAVE IT JUMPED THIS MORNING, 11/7/2020, AND I WAS TOLD IT WAS COMPLETELY DEAD THIS TIME. WHILE I WAS ATTEMPTING TO HAVE ROADSIDE ASSISTANCE JUMP THE VEHICLE, I HEARD THE TAIL GATE TRYING TO ENGAGE AND THEN IT FAILED TO START. IT SEEMS LIKE THE TAILGATE WAS DRAINING THE BATTERY TRYING TO OPEN OR CLOSE, BUT IT WASN'T USED WHEN I GOT HOME.

Additional Notes:

BATTERY HAS DIED AT LEAST 5 TIMES. ENOUGH TO WHERE I BOUGHT MY OWN JUMP START BATTERY. THE FIRST TIME I HAD TO JUMP IT WAS JUST OVER A YEAR OLD, SO I BROUGHT IT INTO SUBARU AND THEY REPLACED THE BATTERY FREE OF CHARGE. FROM THAT POINT ON WHEN THE BATTERY DIED I HAD IT JUMPED BY A TOW. NEARING THE END OF MY LEASE THE VEHICLES BATTERY WAS DATE DECEMBER OF 2018. I ATTEMPTED TO HAVE IT JUMPED THIS MORNING, 11/7/2020, AND I WAS TOLD IT WAS COMPLETELY DEAD THIS TIME. WHILE I WAS ATTEMPTING TO HAVE ROADSIDE ASSISTANCE JUMP THE VEHICLE, I HEARD THE TAIL GATE TRYING TO ENGAGE AND THEN IT FAILED TO START. IT SEEMS LIKE THE TAILGATE WAS DRAINING THE BATTERY TRYING TO OPEN OR CLOSE, BUT IT WASN'T USED WHEN I GOT HOME.

Manufacturer: SUBARU
Mfg Campaign: 11373553
Notice Date: Nov 7, 2020
Recall Date: Nov 7, 2020
Subaru Of America, Inc.
Campaign: 11373496 Other
Nov 6, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ASCENT DEAD BATTERY ISSUE. PARASITIC POWER DRAW THAT DRAINS BATTERY SIGNIFICANTLY WHEN PARKED OR SHORT USE. SUBARU TESTED BUT WOULD NOT ACKNOWLEDGE THE FAULT. I KNOW NEED TO USE A TRICKLE CHARGER ALL THE TIME WHEN PARKED. 2 BATTERIES IMPACTED IN THE 8 MONTH COVID19 TIMEFRAME AND IN UNDER 36K MILE USE. NEITHER REPLACED BY SUBARU.

Corrective Action:

ASCENT DEAD BATTERY ISSUE. PARASITIC POWER DRAW THAT DRAINS BATTERY SIGNIFICANTLY WHEN PARKED OR SHORT USE. SUBARU TESTED BUT WOULD NOT ACKNOWLEDGE THE FAULT. I KNOW NEED TO USE A TRICKLE CHARGER ALL THE TIME WHEN PARKED. 2 BATTERIES IMPACTED IN THE 8 MONTH COVID19 TIMEFRAME AND IN UNDER 36K MILE USE. NEITHER REPLACED BY SUBARU.

Additional Notes:

ASCENT DEAD BATTERY ISSUE. PARASITIC POWER DRAW THAT DRAINS BATTERY SIGNIFICANTLY WHEN PARKED OR SHORT USE. SUBARU TESTED BUT WOULD NOT ACKNOWLEDGE THE FAULT. I KNOW NEED TO USE A TRICKLE CHARGER ALL THE TIME WHEN PARKED. 2 BATTERIES IMPACTED IN THE 8 MONTH COVID19 TIMEFRAME AND IN UNDER 36K MILE USE. NEITHER REPLACED BY SUBARU.

Manufacturer: SUBARU
Mfg Campaign: 11373496
Notice Date: Nov 6, 2020
Recall Date: Nov 6, 2020
Subaru Of America, Inc.
Campaign: 11373211 Other
Nov 5, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE CAR BATTERY WAS FOUND TO BE DEAD AFTER SITTING FOR AT LEAST 2 DAYS, ON 3 DIFFERENT OCCASIONS BEFORE BEING REPLACED ON 1/8/2020. AFTER BEING REPLACED THE SAME PROBLEM KEPT HAPPENING. THE NEW BATTERY WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS TESTED AND FOUND TO BE IN GOOD WORKING ORDER. SINCE BEING REPLACED THE SAME CONDITION KEEPS HAPPENING, AT LEAST 4 MORE TIME , MOST RECENT AS 11/3/2020. EACH TIME THE VEHICLE SAT IN OUR DRIVEWAY FOR 2 TO 3 DAYS NOT BEING USED

Corrective Action:

THE CAR BATTERY WAS FOUND TO BE DEAD AFTER SITTING FOR AT LEAST 2 DAYS, ON 3 DIFFERENT OCCASIONS BEFORE BEING REPLACED ON 1/8/2020. AFTER BEING REPLACED THE SAME PROBLEM KEPT HAPPENING. THE NEW BATTERY WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS TESTED AND FOUND TO BE IN GOOD WORKING ORDER. SINCE BEING REPLACED THE SAME CONDITION KEEPS HAPPENING, AT LEAST 4 MORE TIME , MOST RECENT AS 11/3/2020. EACH TIME THE VEHICLE SAT IN OUR DRIVEWAY FOR 2 TO 3 DAYS NOT BEING USED

Additional Notes:

THE CAR BATTERY WAS FOUND TO BE DEAD AFTER SITTING FOR AT LEAST 2 DAYS, ON 3 DIFFERENT OCCASIONS BEFORE BEING REPLACED ON 1/8/2020. AFTER BEING REPLACED THE SAME PROBLEM KEPT HAPPENING. THE NEW BATTERY WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS TESTED AND FOUND TO BE IN GOOD WORKING ORDER. SINCE BEING REPLACED THE SAME CONDITION KEEPS HAPPENING, AT LEAST 4 MORE TIME , MOST RECENT AS 11/3/2020. EACH TIME THE VEHICLE SAT IN OUR DRIVEWAY FOR 2 TO 3 DAYS NOT BEING USED

Manufacturer: SUBARU
Mfg Campaign: 11373211
Notice Date: Nov 5, 2020
Recall Date: Nov 5, 2020
Subaru Of America, Inc.
Campaign: 11372886 Other
Nov 3, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

KEYS FREQUENTLY GET STUCK IN THE IGNITION DUE TO AN ELECTRICAL MALFUNCTION THAT CAUSES THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR IS PUT INTO PARK. THE ENTIRE GEARSHIFTERHAD TO BE REPLACED TO RESOLVE THE ISSUE. THIS IS A FREQUENT COMPLAINT FOR THIS MAKE AND MODEL AND IT SEEMS NUMEROUS COMPLAINTS HAVE BEEN FILED.

Corrective Action:

KEYS FREQUENTLY GET STUCK IN THE IGNITION DUE TO AN ELECTRICAL MALFUNCTION THAT CAUSES THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR IS PUT INTO PARK. THE ENTIRE GEARSHIFTERHAD TO BE REPLACED TO RESOLVE THE ISSUE. THIS IS A FREQUENT COMPLAINT FOR THIS MAKE AND MODEL AND IT SEEMS NUMEROUS COMPLAINTS HAVE BEEN FILED.

Additional Notes:

KEYS FREQUENTLY GET STUCK IN THE IGNITION DUE TO AN ELECTRICAL MALFUNCTION THAT CAUSES THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR IS PUT INTO PARK. THE ENTIRE GEARSHIFTERHAD TO BE REPLACED TO RESOLVE THE ISSUE. THIS IS A FREQUENT COMPLAINT FOR THIS MAKE AND MODEL AND IT SEEMS NUMEROUS COMPLAINTS HAVE BEEN FILED.

Manufacturer: SUBARU
Mfg Campaign: 11372886
Notice Date: Nov 3, 2020
Recall Date: Nov 3, 2020
Subaru Of America, Inc.
Campaign: 11372902 Other
Nov 3, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY ISSUES ARE NON STOP! BATTERY DIES ALL THE TIME. WE HAD A NEW 2016 OUTBACK PREVIOUSLY, THAT HAD TO BE TOWED BECAUSE IT WOULD JUST DIE. WE TRADED IT IN FOR A NEW 2017 OUTBACK AND IT'S EVEN WORSE. BATTERY HAS BEEN REPLACED (NOT SURE HOW MANY TIMES), AND ISSUE IS STILL THE SAME. LEAVES US STUCK/STRANDED IN RANDOM PLACES, AND BACK HATCH WILL SOMETIMES BEEP NON STOP EVEN THOUGH IT'S COMPLETELY CLOSED. WE HAVE TO KEEP AN EMERGENCY JUMP KIT WITH US CONSTANTLY. THE BACK HATCH WON'T OPEN WHEN BATTERY IS DEAD/LOW, WHICH IS CRAZY THAT THERE ISN'T SOME TYPE OF OVERRIDE TO THIS. I HAVE SEEN COUNTLESS BATTERY ISSUES FOR THIS VEHICLE AND I'M BEYOND SHOCKED THAT THIS HASN'T BEEN FIXED/ADDRESSED BY SUBARU. WE ARE FED UP WITH THE BATTERY DRAIN, AND DO EVERYTHING WE CAN SO WE CAN (HOPEFULLY) PROACTIVELY START OUR VEHICLE (HAVE ALL INTERIOR LIGHTS OFF, RADIO OFF, AIR OFF - ALL SYSTEMS POSSIBLE TURNED OFF). EVEN THAT DOESN'T ALWAYS WORK. WE SPEND EXTRA MONEY ON GAS JUST TO RECHARGE THE CAR BY DRIVING IT MORE MILES THAN WE WANT TO. I'M GONNA BE DONE WITH SUBARU AFTER THIS.

Corrective Action:

BATTERY ISSUES ARE NON STOP! BATTERY DIES ALL THE TIME. WE HAD A NEW 2016 OUTBACK PREVIOUSLY, THAT HAD TO BE TOWED BECAUSE IT WOULD JUST DIE. WE TRADED IT IN FOR A NEW 2017 OUTBACK AND IT'S EVEN WORSE. BATTERY HAS BEEN REPLACED (NOT SURE HOW MANY TIMES), AND ISSUE IS STILL THE SAME. LEAVES US STUCK/STRANDED IN RANDOM PLACES, AND BACK HATCH WILL SOMETIMES BEEP NON STOP EVEN THOUGH IT'S COMPLETELY CLOSED. WE HAVE TO KEEP AN EMERGENCY JUMP KIT WITH US CONSTANTLY. THE BACK HATCH WON'T OPEN WHEN BATTERY IS DEAD/LOW, WHICH IS CRAZY THAT THERE ISN'T SOME TYPE OF OVERRIDE TO THIS. I HAVE SEEN COUNTLESS BATTERY ISSUES FOR THIS VEHICLE AND I'M BEYOND SHOCKED THAT THIS HASN'T BEEN FIXED/ADDRESSED BY SUBARU. WE ARE FED UP WITH THE BATTERY DRAIN, AND DO EVERYTHING WE CAN SO WE CAN (HOPEFULLY) PROACTIVELY START OUR VEHICLE (HAVE ALL INTERIOR LIGHTS OFF, RADIO OFF, AIR OFF - ALL SYSTEMS POSSIBLE TURNED OFF). EVEN THAT DOESN'T ALWAYS WORK. WE SPEND EXTRA MONEY ON GAS JUST TO RECHARGE THE CAR BY DRIVING IT MORE MILES THAN WE WANT TO. I'M GONNA BE DONE WITH SUBARU AFTER THIS.

Additional Notes:

BATTERY ISSUES ARE NON STOP! BATTERY DIES ALL THE TIME. WE HAD A NEW 2016 OUTBACK PREVIOUSLY, THAT HAD TO BE TOWED BECAUSE IT WOULD JUST DIE. WE TRADED IT IN FOR A NEW 2017 OUTBACK AND IT'S EVEN WORSE. BATTERY HAS BEEN REPLACED (NOT SURE HOW MANY TIMES), AND ISSUE IS STILL THE SAME. LEAVES US STUCK/STRANDED IN RANDOM PLACES, AND BACK HATCH WILL SOMETIMES BEEP NON STOP EVEN THOUGH IT'S COMPLETELY CLOSED. WE HAVE TO KEEP AN EMERGENCY JUMP KIT WITH US CONSTANTLY. THE BACK HATCH WON'T OPEN WHEN BATTERY IS DEAD/LOW, WHICH IS CRAZY THAT THERE ISN'T SOME TYPE OF OVERRIDE TO THIS. I HAVE SEEN COUNTLESS BATTERY ISSUES FOR THIS VEHICLE AND I'M BEYOND SHOCKED THAT THIS HASN'T BEEN FIXED/ADDRESSED BY SUBARU. WE ARE FED UP WITH THE BATTERY DRAIN, AND DO EVERYTHING WE CAN SO WE CAN (HOPEFULLY) PROACTIVELY START OUR VEHICLE (HAVE ALL INTERIOR LIGHTS OFF, RADIO OFF, AIR OFF - ALL SYSTEMS POSSIBLE TURNED OFF). EVEN THAT DOESN'T ALWAYS WORK. WE SPEND EXTRA MONEY ON GAS JUST TO RECHARGE THE CAR BY DRIVING IT MORE MILES THAN WE WANT TO. I'M GONNA BE DONE WITH SUBARU AFTER THIS.

Manufacturer: SUBARU
Mfg Campaign: 11372902
Notice Date: Nov 3, 2020
Recall Date: Nov 3, 2020

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