Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE IN FRONT OF HIM HAD KICKED UP A ROCK THAT HIT HIS PASSENGER WINDSHIELD. DUE TO THE ROCK HITTING THE WINDSHIELD, A CRACK FORMED ON THE PASSENGER SIDE WINDSHIELD. WITHIN 3 DAYS, THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY DESIGNED AND THAT THE SIZE OF THE ROCK THAT HIT HIS WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS VISION WHILE DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO DIRECTED TO A WINDSHIELD SUPPLIER FOR ASSISTANCE. THE CONTACT HAD TO WAIT ABOUT 4 MONTHS TO HAVE HIS WINDSHIELD REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 342.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE IN FRONT OF HIM HAD KICKED UP A ROCK THAT HIT HIS PASSENGER WINDSHIELD. DUE TO THE ROCK HITTING THE WINDSHIELD, A CRACK FORMED ON THE PASSENGER SIDE WINDSHIELD. WITHIN 3 DAYS, THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY DESIGNED AND THAT THE SIZE OF THE ROCK THAT HIT HIS WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS VISION WHILE DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO DIRECTED TO A WINDSHIELD SUPPLIER FOR ASSISTANCE. THE CONTACT HAD TO WAIT ABOUT 4 MONTHS TO HAVE HIS WINDSHIELD REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 342.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE IN FRONT OF HIM HAD KICKED UP A ROCK THAT HIT HIS PASSENGER WINDSHIELD. DUE TO THE ROCK HITTING THE WINDSHIELD, A CRACK FORMED ON THE PASSENGER SIDE WINDSHIELD. WITHIN 3 DAYS, THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY DESIGNED AND THAT THE SIZE OF THE ROCK THAT HIT HIS WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS VISION WHILE DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO DIRECTED TO A WINDSHIELD SUPPLIER FOR ASSISTANCE. THE CONTACT HAD TO WAIT ABOUT 4 MONTHS TO HAVE HIS WINDSHIELD REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 342.
Mfg Campaign: 11355437
Recall Date: Sep 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT'S WIFE OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH THROUGH A CONSTRUCTION ZONE, AN OBJECT HIT THE LOWER LEFT DRIVER'S SIDE WINDSHIELD WHICH LEFT TWO IMPRINTS ON THE WINDSHIELD. OVER TIME, THE WINDSHIELD CRACKED AND SPREAD ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE SIZE OF THE OBJECT THAT HIT HIS WIFE'S WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS WIFE'S VISION WHILE DRIVING. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271) WAS NOTIFIED OF THE FAILURE AND THEY REFERRED THE CONTACT TO AN INDEPENDENT GLASS CENTER TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Corrective Action:
TL* THE CONTACT'S WIFE OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH THROUGH A CONSTRUCTION ZONE, AN OBJECT HIT THE LOWER LEFT DRIVER'S SIDE WINDSHIELD WHICH LEFT TWO IMPRINTS ON THE WINDSHIELD. OVER TIME, THE WINDSHIELD CRACKED AND SPREAD ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE SIZE OF THE OBJECT THAT HIT HIS WIFE'S WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS WIFE'S VISION WHILE DRIVING. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271) WAS NOTIFIED OF THE FAILURE AND THEY REFERRED THE CONTACT TO AN INDEPENDENT GLASS CENTER TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Additional Notes:
TL* THE CONTACT'S WIFE OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 35 MPH THROUGH A CONSTRUCTION ZONE, AN OBJECT HIT THE LOWER LEFT DRIVER'S SIDE WINDSHIELD WHICH LEFT TWO IMPRINTS ON THE WINDSHIELD. OVER TIME, THE WINDSHIELD CRACKED AND SPREAD ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE SIZE OF THE OBJECT THAT HIT HIS WIFE'S WINDSHIELD SHOULD NOT HAVE CAUSED THAT SEVERE OF DAMAGE. THE CONTACT ALSO STATED THAT THE CRACK THAT FORMED OVER THE WINDSHIELD HAD OBSTRUCTED HIS WIFE'S VISION WHILE DRIVING. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271) WAS NOTIFIED OF THE FAILURE AND THEY REFERRED THE CONTACT TO AN INDEPENDENT GLASS CENTER TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Mfg Campaign: 11355440
Recall Date: Sep 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACK ON 2017 SUBARU OUTBACK REQUIRING THOUSANDS IN REPAIR. THE REPAIR WINDSHIELD CONTAINS THE SAME DEFECT. THERE WAS NO INDICATION OF A ROCK OR ANYTHING HITTING THE WINDSHIELD.
Corrective Action:
WINDSHIELD CRACK ON 2017 SUBARU OUTBACK REQUIRING THOUSANDS IN REPAIR. THE REPAIR WINDSHIELD CONTAINS THE SAME DEFECT. THERE WAS NO INDICATION OF A ROCK OR ANYTHING HITTING THE WINDSHIELD.
Additional Notes:
WINDSHIELD CRACK ON 2017 SUBARU OUTBACK REQUIRING THOUSANDS IN REPAIR. THE REPAIR WINDSHIELD CONTAINS THE SAME DEFECT. THERE WAS NO INDICATION OF A ROCK OR ANYTHING HITTING THE WINDSHIELD.
Mfg Campaign: 11355474
Recall Date: Sep 16, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN NOVEMBER 2019 I HAD TO REPLACE MY BATTERY WHICH WAS REPLACED FOR FREE BY SUBARU IN CHANDLER, AZ AND WAS GUARANTEED FOR 30 MONTHS, IN SEPTEMBER 2020, I HAD TO REPLACE MY BATTERY AGAIN WHICH WAS INSTALLED BY SUBARU IN CHANDLER, AZ FOR FREE AND GUARANTEED FOR 30 MONTHS. I DID A SEARCH ON FAULTY BATTERIES ON SUBARU AND FOUND THE BELOWS INFORMATION.. SO I DECIDED TO FILE A REPORT. " SUBARU IS HIT WITH A NEW LAWSUIT ALLEGING THE 2016-2020 SUBARU OUTBACK AND 2019-2020 ASCENT HAVE DEFECTIVE ELECTRICAL SYSTEMS CAUSING PREMATURE BATTERY FAILURE. WHAT SHOULD OWNERS DO IF YOU ARE EXPERIENCING THE SAME ISSUES?"
Corrective Action:
IN NOVEMBER 2019 I HAD TO REPLACE MY BATTERY WHICH WAS REPLACED FOR FREE BY SUBARU IN CHANDLER, AZ AND WAS GUARANTEED FOR 30 MONTHS, IN SEPTEMBER 2020, I HAD TO REPLACE MY BATTERY AGAIN WHICH WAS INSTALLED BY SUBARU IN CHANDLER, AZ FOR FREE AND GUARANTEED FOR 30 MONTHS. I DID A SEARCH ON FAULTY BATTERIES ON SUBARU AND FOUND THE BELOWS INFORMATION.. SO I DECIDED TO FILE A REPORT. " SUBARU IS HIT WITH A NEW LAWSUIT ALLEGING THE 2016-2020 SUBARU OUTBACK AND 2019-2020 ASCENT HAVE DEFECTIVE ELECTRICAL SYSTEMS CAUSING PREMATURE BATTERY FAILURE. WHAT SHOULD OWNERS DO IF YOU ARE EXPERIENCING THE SAME ISSUES?"
Additional Notes:
IN NOVEMBER 2019 I HAD TO REPLACE MY BATTERY WHICH WAS REPLACED FOR FREE BY SUBARU IN CHANDLER, AZ AND WAS GUARANTEED FOR 30 MONTHS, IN SEPTEMBER 2020, I HAD TO REPLACE MY BATTERY AGAIN WHICH WAS INSTALLED BY SUBARU IN CHANDLER, AZ FOR FREE AND GUARANTEED FOR 30 MONTHS. I DID A SEARCH ON FAULTY BATTERIES ON SUBARU AND FOUND THE BELOWS INFORMATION.. SO I DECIDED TO FILE A REPORT. " SUBARU IS HIT WITH A NEW LAWSUIT ALLEGING THE 2016-2020 SUBARU OUTBACK AND 2019-2020 ASCENT HAVE DEFECTIVE ELECTRICAL SYSTEMS CAUSING PREMATURE BATTERY FAILURE. WHAT SHOULD OWNERS DO IF YOU ARE EXPERIENCING THE SAME ISSUES?"
Mfg Campaign: 11355247
Recall Date: Sep 15, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY GOES DEAD OVERNIGHT. IN 2019 I EXPERIENCED A DEAD BATTERY ON MY OUTBACK. IT HAPPENED IN EARLY 2020. I REPLACED THE BATTERY AROUND MAY OF THIS YEAR. I TOOK IT TO LOCAL DEALER AND LEFT FOR 2 DAYS. DEALER UPDATED ECO AND SAID THAT SHOULD FIX IT, FAIL INAGAIN IN JULY 2020 AND AGAIN TODAY 9-15-2020
Corrective Action:
BATTERY GOES DEAD OVERNIGHT. IN 2019 I EXPERIENCED A DEAD BATTERY ON MY OUTBACK. IT HAPPENED IN EARLY 2020. I REPLACED THE BATTERY AROUND MAY OF THIS YEAR. I TOOK IT TO LOCAL DEALER AND LEFT FOR 2 DAYS. DEALER UPDATED ECO AND SAID THAT SHOULD FIX IT, FAIL INAGAIN IN JULY 2020 AND AGAIN TODAY 9-15-2020
Additional Notes:
BATTERY GOES DEAD OVERNIGHT. IN 2019 I EXPERIENCED A DEAD BATTERY ON MY OUTBACK. IT HAPPENED IN EARLY 2020. I REPLACED THE BATTERY AROUND MAY OF THIS YEAR. I TOOK IT TO LOCAL DEALER AND LEFT FOR 2 DAYS. DEALER UPDATED ECO AND SAID THAT SHOULD FIX IT, FAIL INAGAIN IN JULY 2020 AND AGAIN TODAY 9-15-2020
Mfg Campaign: 11354872
Recall Date: Sep 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MULTIPLE BATTERY FAILURES- BATTERY DIES REPEATEDLY. HAVE REPLACED 4 TIMES ALREADY. LAST DEAD BATTERY IS TODAY WITH IT HAVING DIED LAST WEEK AS WELL. THIS WILL BE 3RD BATTERY IN LESS THAN A YEAR.SOMETIMES HEADLIGHT WILL DIMLY FLASH OR THERE WILL BE A THUMPING NOISE THAT COMES FROM THE BACK, POSSIBLY THE TAILGATE. OTHER TIMES IT IS DEAD NEXT DAY WHEN GOING TO START IT AFTER HAVING BEEN DRIVEN THE PREVIOUS DAY. KEYS ARE NOT KEPT IN CAR.
Corrective Action:
MULTIPLE BATTERY FAILURES- BATTERY DIES REPEATEDLY. HAVE REPLACED 4 TIMES ALREADY. LAST DEAD BATTERY IS TODAY WITH IT HAVING DIED LAST WEEK AS WELL. THIS WILL BE 3RD BATTERY IN LESS THAN A YEAR.SOMETIMES HEADLIGHT WILL DIMLY FLASH OR THERE WILL BE A THUMPING NOISE THAT COMES FROM THE BACK, POSSIBLY THE TAILGATE. OTHER TIMES IT IS DEAD NEXT DAY WHEN GOING TO START IT AFTER HAVING BEEN DRIVEN THE PREVIOUS DAY. KEYS ARE NOT KEPT IN CAR.
Additional Notes:
MULTIPLE BATTERY FAILURES- BATTERY DIES REPEATEDLY. HAVE REPLACED 4 TIMES ALREADY. LAST DEAD BATTERY IS TODAY WITH IT HAVING DIED LAST WEEK AS WELL. THIS WILL BE 3RD BATTERY IN LESS THAN A YEAR.SOMETIMES HEADLIGHT WILL DIMLY FLASH OR THERE WILL BE A THUMPING NOISE THAT COMES FROM THE BACK, POSSIBLY THE TAILGATE. OTHER TIMES IT IS DEAD NEXT DAY WHEN GOING TO START IT AFTER HAVING BEEN DRIVEN THE PREVIOUS DAY. KEYS ARE NOT KEPT IN CAR.
Mfg Campaign: 11354501
Recall Date: Sep 11, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY ON MY 2017 SUBARU OUTBACK KEEPS DRAINING AND GOING DEAD. THIS IS THE FOURTH BATTERY GONE DEAD IN FOUR YEARS. LAST ONE ONLY LASTED LITTLE OVER THREE MONTHS. WE REPLACED WITH BRAND NEW FACTORY BATTERY AT END OF MAY. TODAY IN SEPTEMBER 7TH. BATTERY COMPLETELY DEAD AS I TRY TO START THE VEHICLE. LAST TIME I TOOK THE VEHICLE TO A SUBARU DEALER. THEY SAID EVERYTHING ELECTRICAL WAS OK ON THE CAR. TECHNICIAN SAID THE BACK DOME LIGHT WAS ON. THIS TIME I CHECKED THE DOME LIGHT AND IT WAS ON OFF POSITION. I BELIEVE THERE IS SOME KIND OF ELCTRICAL ISSUE WITH THIS VEHICLE THAT IS CAUSING THE BATTERIES TO DIE.
Corrective Action:
THE BATTERY ON MY 2017 SUBARU OUTBACK KEEPS DRAINING AND GOING DEAD. THIS IS THE FOURTH BATTERY GONE DEAD IN FOUR YEARS. LAST ONE ONLY LASTED LITTLE OVER THREE MONTHS. WE REPLACED WITH BRAND NEW FACTORY BATTERY AT END OF MAY. TODAY IN SEPTEMBER 7TH. BATTERY COMPLETELY DEAD AS I TRY TO START THE VEHICLE. LAST TIME I TOOK THE VEHICLE TO A SUBARU DEALER. THEY SAID EVERYTHING ELECTRICAL WAS OK ON THE CAR. TECHNICIAN SAID THE BACK DOME LIGHT WAS ON. THIS TIME I CHECKED THE DOME LIGHT AND IT WAS ON OFF POSITION. I BELIEVE THERE IS SOME KIND OF ELCTRICAL ISSUE WITH THIS VEHICLE THAT IS CAUSING THE BATTERIES TO DIE.
Additional Notes:
THE BATTERY ON MY 2017 SUBARU OUTBACK KEEPS DRAINING AND GOING DEAD. THIS IS THE FOURTH BATTERY GONE DEAD IN FOUR YEARS. LAST ONE ONLY LASTED LITTLE OVER THREE MONTHS. WE REPLACED WITH BRAND NEW FACTORY BATTERY AT END OF MAY. TODAY IN SEPTEMBER 7TH. BATTERY COMPLETELY DEAD AS I TRY TO START THE VEHICLE. LAST TIME I TOOK THE VEHICLE TO A SUBARU DEALER. THEY SAID EVERYTHING ELECTRICAL WAS OK ON THE CAR. TECHNICIAN SAID THE BACK DOME LIGHT WAS ON. THIS TIME I CHECKED THE DOME LIGHT AND IT WAS ON OFF POSITION. I BELIEVE THERE IS SOME KIND OF ELCTRICAL ISSUE WITH THIS VEHICLE THAT IS CAUSING THE BATTERIES TO DIE.
Mfg Campaign: 11353525
Recall Date: Sep 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY IS DISCHARGING RESULTING IN A DEAD BATTERY. NO DOORS OR HATCH ARE LEFT OPEN AND EVERYTHING IS TURNED OFF WHEN THE CAR IS PARKED. THE CAR CAN BE JUMPED AND THE BATTERY RECHARGED, ONLY TO HAVE IT DISCHARGE AGAIN AFTER A FEW DAYS TIME. THIS IS THE THIRD TIME IT HAS HAPPENED OVER THE PAST 2 MONTHS.
Corrective Action:
THE BATTERY IS DISCHARGING RESULTING IN A DEAD BATTERY. NO DOORS OR HATCH ARE LEFT OPEN AND EVERYTHING IS TURNED OFF WHEN THE CAR IS PARKED. THE CAR CAN BE JUMPED AND THE BATTERY RECHARGED, ONLY TO HAVE IT DISCHARGE AGAIN AFTER A FEW DAYS TIME. THIS IS THE THIRD TIME IT HAS HAPPENED OVER THE PAST 2 MONTHS.
Additional Notes:
THE BATTERY IS DISCHARGING RESULTING IN A DEAD BATTERY. NO DOORS OR HATCH ARE LEFT OPEN AND EVERYTHING IS TURNED OFF WHEN THE CAR IS PARKED. THE CAR CAN BE JUMPED AND THE BATTERY RECHARGED, ONLY TO HAVE IT DISCHARGE AGAIN AFTER A FEW DAYS TIME. THIS IS THE THIRD TIME IT HAS HAPPENED OVER THE PAST 2 MONTHS.
Mfg Campaign: 11353553
Recall Date: Sep 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY IS DRAINING PREMATURELY.
Corrective Action:
BATTERY IS DRAINING PREMATURELY.
Additional Notes:
BATTERY IS DRAINING PREMATURELY.
Mfg Campaign: 11353199
Recall Date: Sep 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?
Corrective Action:
THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?
Additional Notes:
THIS 2017 OUTBACK SUDDENLY LOST ALL ELECTRICAL POWER. EVEN JUMP STARTING THE VEHICLE WAS DIFFICULT. THEE SERVICE THAT CAME TO JUMP THE CAR SAID THEY HAVE SEEN A LOT OF SUBARU'S NEEDING TO BE JUMPED AND THIS WAS FROM A SUBARU'S ROADSIDE SERVICE PROVIDER. PUTTING THE BATTERY ON A CHARGER WOULD NOT HELP. I BROUGHT THE CAR TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE CAR. THEY SAID THE BATTERY WAS BAD AND NEEDED TO BE REPLACED. THEY DID NOT CHECK THE CHARGING SYSTEM SAYING IT WAS DEFINITELY THE BATTERY. AT A COST OF $165.78 THE BATTERY WAS REPLACED. THIS SEEMED VERY ODD TO ME THAT THE BATTERY WOULD ALREADY BE BAD AFTER THREE YEARS. I DID SOME INTERNET CHECKING AND FOUND OUT THERE ARE MANY PEOPLE EXPERIENCING THE SAME ISSUE. NOTHING WAS LEFT ON IN THE CAR BUT IT WAS NOT BEING DRIVEN EVERYDAY AS IT ONCE HAD. SEEING HOW MANY PEOPLE ARE HAVING THIS ISSUE I WAS WONDERING WHY THERE HAS NOT BEEN A RECALL FOR THIS MODEL AND YEAR?
Mfg Campaign: 11352829
Recall Date: Sep 2, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECURRENT BATTERY DEAD PROBLEM; THEN FINALLY NOT CHARGING AT ALL ; DESPITE OF BATTERY BEING FULL DEALER ALWAYS DOING THINGS TO THE SYSTEM WITH UPDATES ; AND NEVER ABLE TO FIX THE PROBLEM
Corrective Action:
RECURRENT BATTERY DEAD PROBLEM; THEN FINALLY NOT CHARGING AT ALL ; DESPITE OF BATTERY BEING FULL DEALER ALWAYS DOING THINGS TO THE SYSTEM WITH UPDATES ; AND NEVER ABLE TO FIX THE PROBLEM
Additional Notes:
RECURRENT BATTERY DEAD PROBLEM; THEN FINALLY NOT CHARGING AT ALL ; DESPITE OF BATTERY BEING FULL DEALER ALWAYS DOING THINGS TO THE SYSTEM WITH UPDATES ; AND NEVER ABLE TO FIX THE PROBLEM
Mfg Campaign: 11352841
Recall Date: Sep 2, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT 2017 SUBARU OUTBACK IN LATE 2019. IN MARCH 2020, AFTER LETTING THE OUTBACK SIT IN THE DRIVEWAY FOR THREE DAYS WITHOUT DRIVING IT, THE BATTERY WAS DEAD. JUMPED IT AND BROUGHT IT TO THE DEALERSHIP. DEALER REPLACED BATTERY. IN AUGUST 2020, OUTBACK SAT UNDRIVEN FOR FOUR DAYS AND THE BATTERY IS DEAD. JUMPED IT, DROVE IT AROUND TO RECHARGE THE BATTERY, AND AFTER LEAVING THE CAR OFF FOR A FEW HOURS IT WILL NOT START AGAIN.
Corrective Action:
BOUGHT 2017 SUBARU OUTBACK IN LATE 2019. IN MARCH 2020, AFTER LETTING THE OUTBACK SIT IN THE DRIVEWAY FOR THREE DAYS WITHOUT DRIVING IT, THE BATTERY WAS DEAD. JUMPED IT AND BROUGHT IT TO THE DEALERSHIP. DEALER REPLACED BATTERY. IN AUGUST 2020, OUTBACK SAT UNDRIVEN FOR FOUR DAYS AND THE BATTERY IS DEAD. JUMPED IT, DROVE IT AROUND TO RECHARGE THE BATTERY, AND AFTER LEAVING THE CAR OFF FOR A FEW HOURS IT WILL NOT START AGAIN.
Additional Notes:
BOUGHT 2017 SUBARU OUTBACK IN LATE 2019. IN MARCH 2020, AFTER LETTING THE OUTBACK SIT IN THE DRIVEWAY FOR THREE DAYS WITHOUT DRIVING IT, THE BATTERY WAS DEAD. JUMPED IT AND BROUGHT IT TO THE DEALERSHIP. DEALER REPLACED BATTERY. IN AUGUST 2020, OUTBACK SAT UNDRIVEN FOR FOUR DAYS AND THE BATTERY IS DEAD. JUMPED IT, DROVE IT AROUND TO RECHARGE THE BATTERY, AND AFTER LEAVING THE CAR OFF FOR A FEW HOURS IT WILL NOT START AGAIN.
Mfg Campaign: 11352238
Recall Date: Aug 31, 2020
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
ABOUT A MONTH AGO, I BEGAN HEARING A PERIODIC LOUD METALLIC CLACK-CLACK-CLACK WHEN MAKING A LEFT U-TURN, WHICH SOUNDED AS IF IT WERE TIRE ROTATION DEPENDENT. IT SOUNDED AS IF IT CAME FROM THE FRONT END. AFTER A COUPLE OF WEEKS I COULD HEAR IT RANDOMLY WHEN GOING FROM A STAND STILL, AND VERY SELDOM WHEN BRAKING. LAST THURSDAY, I NOTICED THAT THE STEERING WHEEL CENTER POSITION HAD MOVED TO THE LEFT, AND I DECIDED TO CHECK THE WHOLE FRONT SUSPENSION. TIGHTENED A BUNCH OF UNDER TORQUED BOLTS, INCLUDING THE 8 THAT HOLD THE ENGINE CRADLE TO THE BODY. LAST NIGHT THE NOISE WAS NOTICEABLE WHEN DRIVING OVER AND BUMPS, AND THE CAR BEGAN TO PULL TO THE LEFT WHEN BRAKING. A FINAL ROAD BUMP AND THE CAR SOUNDED AS IF IT WAS FALLING APART. WHEN STOPPING AT THE NEXT TRAFFIC LIGHT, THE CAR PULLED MORE NOTICEABLY TO THE LEFT, AND THE REAR END CAME UP. I MADE IT TO A GAS STATION, WHERE I INSPECTED BOTH FRONT AND BACK BUT WAS NOT ABLE TO SEE ANYTHING. TRIED TO ROCK THE TOP OF ALL TIRES IN AND OUT AND THEY ALL SEEMED FIRM. DROVE 18 MILES AT 25-30 MILES PER HOUR, TRYING NOT TO USE THE BRAKES AT ALL. ONCE IN THE GARAGE, I GOT UNDER THE CAR AND VOIL... LEFT REAR TRAILING LINK COMPLETELY BROKEN. AT 74890 MILES. THE PICTURES SHOW ANOTHER CRACK STARTING ON THE UPPER BEND OF THE ARM. BY THE CHARACTERISTICS OF THE CRACK, IT SEEMS AS IF THE PART HAD FATIGUED. THIS MORNING I CRAWLED THE CAR TO THE CLOSEST SUBARU DEALER, AND EVEN OUT OF WARRANTY, THEY REPLACED THE LINK FOR FREE, OF COURSE AFTER I GOT THE "NEVER SAW THIS KIND OF FAILURE BEFORE" INTERNET FORUMS HAVE MULTIPLE REPORTS OF THIS KIND OF FAILURE. PLEASE SEE THE ATTACHED PICTURES.
Corrective Action:
ABOUT A MONTH AGO, I BEGAN HEARING A PERIODIC LOUD METALLIC CLACK-CLACK-CLACK WHEN MAKING A LEFT U-TURN, WHICH SOUNDED AS IF IT WERE TIRE ROTATION DEPENDENT. IT SOUNDED AS IF IT CAME FROM THE FRONT END. AFTER A COUPLE OF WEEKS I COULD HEAR IT RANDOMLY WHEN GOING FROM A STAND STILL, AND VERY SELDOM WHEN BRAKING. LAST THURSDAY, I NOTICED THAT THE STEERING WHEEL CENTER POSITION HAD MOVED TO THE LEFT, AND I DECIDED TO CHECK THE WHOLE FRONT SUSPENSION. TIGHTENED A BUNCH OF UNDER TORQUED BOLTS, INCLUDING THE 8 THAT HOLD THE ENGINE CRADLE TO THE BODY. LAST NIGHT THE NOISE WAS NOTICEABLE WHEN DRIVING OVER AND BUMPS, AND THE CAR BEGAN TO PULL TO THE LEFT WHEN BRAKING. A FINAL ROAD BUMP AND THE CAR SOUNDED AS IF IT WAS FALLING APART. WHEN STOPPING AT THE NEXT TRAFFIC LIGHT, THE CAR PULLED MORE NOTICEABLY TO THE LEFT, AND THE REAR END CAME UP. I MADE IT TO A GAS STATION, WHERE I INSPECTED BOTH FRONT AND BACK BUT WAS NOT ABLE TO SEE ANYTHING. TRIED TO ROCK THE TOP OF ALL TIRES IN AND OUT AND THEY ALL SEEMED FIRM. DROVE 18 MILES AT 25-30 MILES PER HOUR, TRYING NOT TO USE THE BRAKES AT ALL. ONCE IN THE GARAGE, I GOT UNDER THE CAR AND VOIL... LEFT REAR TRAILING LINK COMPLETELY BROKEN. AT 74890 MILES. THE PICTURES SHOW ANOTHER CRACK STARTING ON THE UPPER BEND OF THE ARM. BY THE CHARACTERISTICS OF THE CRACK, IT SEEMS AS IF THE PART HAD FATIGUED. THIS MORNING I CRAWLED THE CAR TO THE CLOSEST SUBARU DEALER, AND EVEN OUT OF WARRANTY, THEY REPLACED THE LINK FOR FREE, OF COURSE AFTER I GOT THE "NEVER SAW THIS KIND OF FAILURE BEFORE" INTERNET FORUMS HAVE MULTIPLE REPORTS OF THIS KIND OF FAILURE. PLEASE SEE THE ATTACHED PICTURES.
Additional Notes:
ABOUT A MONTH AGO, I BEGAN HEARING A PERIODIC LOUD METALLIC CLACK-CLACK-CLACK WHEN MAKING A LEFT U-TURN, WHICH SOUNDED AS IF IT WERE TIRE ROTATION DEPENDENT. IT SOUNDED AS IF IT CAME FROM THE FRONT END. AFTER A COUPLE OF WEEKS I COULD HEAR IT RANDOMLY WHEN GOING FROM A STAND STILL, AND VERY SELDOM WHEN BRAKING. LAST THURSDAY, I NOTICED THAT THE STEERING WHEEL CENTER POSITION HAD MOVED TO THE LEFT, AND I DECIDED TO CHECK THE WHOLE FRONT SUSPENSION. TIGHTENED A BUNCH OF UNDER TORQUED BOLTS, INCLUDING THE 8 THAT HOLD THE ENGINE CRADLE TO THE BODY. LAST NIGHT THE NOISE WAS NOTICEABLE WHEN DRIVING OVER AND BUMPS, AND THE CAR BEGAN TO PULL TO THE LEFT WHEN BRAKING. A FINAL ROAD BUMP AND THE CAR SOUNDED AS IF IT WAS FALLING APART. WHEN STOPPING AT THE NEXT TRAFFIC LIGHT, THE CAR PULLED MORE NOTICEABLY TO THE LEFT, AND THE REAR END CAME UP. I MADE IT TO A GAS STATION, WHERE I INSPECTED BOTH FRONT AND BACK BUT WAS NOT ABLE TO SEE ANYTHING. TRIED TO ROCK THE TOP OF ALL TIRES IN AND OUT AND THEY ALL SEEMED FIRM. DROVE 18 MILES AT 25-30 MILES PER HOUR, TRYING NOT TO USE THE BRAKES AT ALL. ONCE IN THE GARAGE, I GOT UNDER THE CAR AND VOIL... LEFT REAR TRAILING LINK COMPLETELY BROKEN. AT 74890 MILES. THE PICTURES SHOW ANOTHER CRACK STARTING ON THE UPPER BEND OF THE ARM. BY THE CHARACTERISTICS OF THE CRACK, IT SEEMS AS IF THE PART HAD FATIGUED. THIS MORNING I CRAWLED THE CAR TO THE CLOSEST SUBARU DEALER, AND EVEN OUT OF WARRANTY, THEY REPLACED THE LINK FOR FREE, OF COURSE AFTER I GOT THE "NEVER SAW THIS KIND OF FAILURE BEFORE" INTERNET FORUMS HAVE MULTIPLE REPORTS OF THIS KIND OF FAILURE. PLEASE SEE THE ATTACHED PICTURES.
Mfg Campaign: 11352324
Recall Date: Aug 31, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.
Corrective Action:
THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.
Additional Notes:
THE BATTERY DIED WITH LESS THAN 30K MILES ON IT. AFTER JUMP STARTING AND DRIVING THE CAR TO RECHARGE THE BATTERY, IT WOULDN'T HOLD A CHARGE. AFTER JUMPING, THE CAR HAD MULTIPLE FEATURES THAT WOULD NOT WORK -- WINDOWS WOULD NOT OPEN, HATCH WOULD NOT OPEN. I HAD A NEW BATTERY INSTALLED ON 4/17/20 (MILEAGE 29,554) AND THEY RESET THE WINDOWS & HATCH TO FUNCTION PROPERLY. IN JUNE, THE BATTERY WAS DEAD AGAIN, AND I HAD TO GET IT SERVICED AGAIN TO HAVE THE WINDOWS & HATCH RESET (MILEAGE 29,971). FINALLY, ON 8/30, THE BATTERY WAS COMPLETELY DEAD, DESPITE SHOWING NO INDICATION OF LOW CHARGE OR RELIABILITY FOR SOME TIME. I COULD HEAR A CLICKING IN THE HATCH THAT MAKES ME THINK THERE IS SOME TRIGGER THERE DRAINING THE BATTERY.
Mfg Campaign: 11352340
Recall Date: Aug 31, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
8/28/20-WHILE PULLING OUT OF MY GARAGE, I NOTICED A REFLECTION OF A SMALL PINPOINT "CHIP" IN MY WINDSHIELD, ABOUT 4 INCHES FROM THE A PILLAR. OVERNIGHT THE "CHIP" GREW INTO A LARGE HORIZONTAL, VERTICAL AND THEN HORIZONTAL CRACK THAT INTERFERES WITH THE DRIVER'S LINE-OF-SIGHT. THE WINDSHIELD HAD CRACKED PREVIOUSLY ON 1/2/20 AND WAS REPLACED AT A SUBARU DEALERSHIP FOR OVER $1000. SEE NHTSA ID NUMBER 11297463 FILED ON 1/6/20.. THIS IS THE 2ND CRACKED WINDSHIELD IN LESS THAN 9 MONTHS!
Corrective Action:
8/28/20-WHILE PULLING OUT OF MY GARAGE, I NOTICED A REFLECTION OF A SMALL PINPOINT "CHIP" IN MY WINDSHIELD, ABOUT 4 INCHES FROM THE A PILLAR. OVERNIGHT THE "CHIP" GREW INTO A LARGE HORIZONTAL, VERTICAL AND THEN HORIZONTAL CRACK THAT INTERFERES WITH THE DRIVER'S LINE-OF-SIGHT. THE WINDSHIELD HAD CRACKED PREVIOUSLY ON 1/2/20 AND WAS REPLACED AT A SUBARU DEALERSHIP FOR OVER $1000. SEE NHTSA ID NUMBER 11297463 FILED ON 1/6/20.. THIS IS THE 2ND CRACKED WINDSHIELD IN LESS THAN 9 MONTHS!
Additional Notes:
8/28/20-WHILE PULLING OUT OF MY GARAGE, I NOTICED A REFLECTION OF A SMALL PINPOINT "CHIP" IN MY WINDSHIELD, ABOUT 4 INCHES FROM THE A PILLAR. OVERNIGHT THE "CHIP" GREW INTO A LARGE HORIZONTAL, VERTICAL AND THEN HORIZONTAL CRACK THAT INTERFERES WITH THE DRIVER'S LINE-OF-SIGHT. THE WINDSHIELD HAD CRACKED PREVIOUSLY ON 1/2/20 AND WAS REPLACED AT A SUBARU DEALERSHIP FOR OVER $1000. SEE NHTSA ID NUMBER 11297463 FILED ON 1/6/20.. THIS IS THE 2ND CRACKED WINDSHIELD IN LESS THAN 9 MONTHS!
Mfg Campaign: 11352117
Recall Date: Aug 30, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN PUTTING MY CAR INTO 'P' FOR PARK, AND TURNING MY CAR OFF WITH MY KEY, MY KEY WILL NOT TURN ALL THE WAY INTO THE OFF POSITION FOR ME TO TAKE MY KEY OUT. I HAVE TO TURN MY KEY INTO THE ON POSITION, SHIFT THE GEAR INTO EITHER 'N' OR 'D', THEN BACK INTO THE 'P' POSITION SEVERAL TIMES BEFORE I CAN GET MY KEY OUT. THIS IS SUCH A SAFETY HAZARD. THIS HAPPENS WHEN MY CAR IS STATIONARY AND PARKED, AND I AM ATTEMPTING TO LEAVE MY VEHICLE. APPARENTLY, MANY PEOPLE ARE HAVING THIS SAME ISSUE AND SUBARU DOESN'T CARE ENOUGH ABOUT THEIR CLIENTS TO REPAIR THIS PROBLEM. THEY ONLY CARE ABOUT THEIR $$$.
Corrective Action:
WHEN PUTTING MY CAR INTO 'P' FOR PARK, AND TURNING MY CAR OFF WITH MY KEY, MY KEY WILL NOT TURN ALL THE WAY INTO THE OFF POSITION FOR ME TO TAKE MY KEY OUT. I HAVE TO TURN MY KEY INTO THE ON POSITION, SHIFT THE GEAR INTO EITHER 'N' OR 'D', THEN BACK INTO THE 'P' POSITION SEVERAL TIMES BEFORE I CAN GET MY KEY OUT. THIS IS SUCH A SAFETY HAZARD. THIS HAPPENS WHEN MY CAR IS STATIONARY AND PARKED, AND I AM ATTEMPTING TO LEAVE MY VEHICLE. APPARENTLY, MANY PEOPLE ARE HAVING THIS SAME ISSUE AND SUBARU DOESN'T CARE ENOUGH ABOUT THEIR CLIENTS TO REPAIR THIS PROBLEM. THEY ONLY CARE ABOUT THEIR $$$.
Additional Notes:
WHEN PUTTING MY CAR INTO 'P' FOR PARK, AND TURNING MY CAR OFF WITH MY KEY, MY KEY WILL NOT TURN ALL THE WAY INTO THE OFF POSITION FOR ME TO TAKE MY KEY OUT. I HAVE TO TURN MY KEY INTO THE ON POSITION, SHIFT THE GEAR INTO EITHER 'N' OR 'D', THEN BACK INTO THE 'P' POSITION SEVERAL TIMES BEFORE I CAN GET MY KEY OUT. THIS IS SUCH A SAFETY HAZARD. THIS HAPPENS WHEN MY CAR IS STATIONARY AND PARKED, AND I AM ATTEMPTING TO LEAVE MY VEHICLE. APPARENTLY, MANY PEOPLE ARE HAVING THIS SAME ISSUE AND SUBARU DOESN'T CARE ENOUGH ABOUT THEIR CLIENTS TO REPAIR THIS PROBLEM. THEY ONLY CARE ABOUT THEIR $$$.
Mfg Campaign: 11351458
Recall Date: Aug 26, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY HAS BEEN REPLACED TWICE. THE FIRST BATTERY WAS REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH AND LESS THAN 6,000 MILES. I'M HAVING TO REPLACE THE BATTERY AGAIN AFTER ONLY 8,000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD ONLY BEEN SITTING FOR A DAY. I'VE TAKEN THE VEHICLE TO TWO MECHANICS. THE FIRST MECHANIC DETERMINED THAT THE ELECTRICAL WIRING IN THE DOORS WAS FAULTY. THAT WIRING WAS REPLACED. THE SECOND MECHANIC CHECKED THE ALTERNATOR, BUT SAID THAT THE SYSTEM WAS FINE (WAS NOT ABLE TO RECREATE THE PROBLEM OR DETERMINE ANY PROBLEM).
Corrective Action:
THE BATTERY HAS BEEN REPLACED TWICE. THE FIRST BATTERY WAS REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH AND LESS THAN 6,000 MILES. I'M HAVING TO REPLACE THE BATTERY AGAIN AFTER ONLY 8,000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD ONLY BEEN SITTING FOR A DAY. I'VE TAKEN THE VEHICLE TO TWO MECHANICS. THE FIRST MECHANIC DETERMINED THAT THE ELECTRICAL WIRING IN THE DOORS WAS FAULTY. THAT WIRING WAS REPLACED. THE SECOND MECHANIC CHECKED THE ALTERNATOR, BUT SAID THAT THE SYSTEM WAS FINE (WAS NOT ABLE TO RECREATE THE PROBLEM OR DETERMINE ANY PROBLEM).
Additional Notes:
THE BATTERY HAS BEEN REPLACED TWICE. THE FIRST BATTERY WAS REPLACED AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH AND LESS THAN 6,000 MILES. I'M HAVING TO REPLACE THE BATTERY AGAIN AFTER ONLY 8,000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD ONLY BEEN SITTING FOR A DAY. I'VE TAKEN THE VEHICLE TO TWO MECHANICS. THE FIRST MECHANIC DETERMINED THAT THE ELECTRICAL WIRING IN THE DOORS WAS FAULTY. THAT WIRING WAS REPLACED. THE SECOND MECHANIC CHECKED THE ALTERNATOR, BUT SAID THAT THE SYSTEM WAS FINE (WAS NOT ABLE TO RECREATE THE PROBLEM OR DETERMINE ANY PROBLEM).
Mfg Campaign: 11351076
Recall Date: Aug 25, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR BATTERY CONTINUES TO DRAIN. I WAS GIVEN A NEW BATTERY DESPITE THE CAR BEING LESS THAN THREE YEARS OLD. THREE MONTHS AFTER THE NEW BATTERY WAS INSTALLED BY THE DEALERSHIP, THE BATTERY DRAINS OVERNIGHT TO THE POINT THE CAR BARELY TURNS OVER OR DOESN'T START AT ALL. EVEN AFTER EXTENDED PERIODS OF DRIVING, THE BATTERY BARELY TURNS OVER DESPITE SITTING OVERNIGHT FOR 12 HOURS IN THE DRIVEWAY IN AUGUST.
Corrective Action:
MY CAR BATTERY CONTINUES TO DRAIN. I WAS GIVEN A NEW BATTERY DESPITE THE CAR BEING LESS THAN THREE YEARS OLD. THREE MONTHS AFTER THE NEW BATTERY WAS INSTALLED BY THE DEALERSHIP, THE BATTERY DRAINS OVERNIGHT TO THE POINT THE CAR BARELY TURNS OVER OR DOESN'T START AT ALL. EVEN AFTER EXTENDED PERIODS OF DRIVING, THE BATTERY BARELY TURNS OVER DESPITE SITTING OVERNIGHT FOR 12 HOURS IN THE DRIVEWAY IN AUGUST.
Additional Notes:
MY CAR BATTERY CONTINUES TO DRAIN. I WAS GIVEN A NEW BATTERY DESPITE THE CAR BEING LESS THAN THREE YEARS OLD. THREE MONTHS AFTER THE NEW BATTERY WAS INSTALLED BY THE DEALERSHIP, THE BATTERY DRAINS OVERNIGHT TO THE POINT THE CAR BARELY TURNS OVER OR DOESN'T START AT ALL. EVEN AFTER EXTENDED PERIODS OF DRIVING, THE BATTERY BARELY TURNS OVER DESPITE SITTING OVERNIGHT FOR 12 HOURS IN THE DRIVEWAY IN AUGUST.
Mfg Campaign: 11351101
Recall Date: Aug 25, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WOULD NOT START 8/25/2020. BATTERY DRAINED AND NEEDED TO BE RE-CHARGED. NO INTERIOR OR EXTERIOR LIGHTS WERE ON. THE BATTERY HAD BEEN REPLACED TWO YEARS EARLIER ON 7/19/2018 BY SUBARU OF WHITEFISH, MT. DEALER TESTED BATTERY ON GR8 TESTER AND TESTED BAD. IN BOTH CASES, VEHICLE WAS STATIONARY IN THE DRIVEWAY OR GARAGE.
Corrective Action:
VEHICLE WOULD NOT START 8/25/2020. BATTERY DRAINED AND NEEDED TO BE RE-CHARGED. NO INTERIOR OR EXTERIOR LIGHTS WERE ON. THE BATTERY HAD BEEN REPLACED TWO YEARS EARLIER ON 7/19/2018 BY SUBARU OF WHITEFISH, MT. DEALER TESTED BATTERY ON GR8 TESTER AND TESTED BAD. IN BOTH CASES, VEHICLE WAS STATIONARY IN THE DRIVEWAY OR GARAGE.
Additional Notes:
VEHICLE WOULD NOT START 8/25/2020. BATTERY DRAINED AND NEEDED TO BE RE-CHARGED. NO INTERIOR OR EXTERIOR LIGHTS WERE ON. THE BATTERY HAD BEEN REPLACED TWO YEARS EARLIER ON 7/19/2018 BY SUBARU OF WHITEFISH, MT. DEALER TESTED BATTERY ON GR8 TESTER AND TESTED BAD. IN BOTH CASES, VEHICLE WAS STATIONARY IN THE DRIVEWAY OR GARAGE.
Mfg Campaign: 11351206
Recall Date: Aug 25, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING IN A HIGHWAY WITH LITTLE TO NO REASON OF PHYSICAL IMPACT FROM OUTSIDE. IT STARTED AS A 2 INCH LINE CRACK THAT GROW TO ALMOST A FOOT WHILE DRIVING. EVIDENCE AVAILABLE UPON REQUEST SUCH AS DASHCAM VIDEOS AND PHOTOS.
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING IN A HIGHWAY WITH LITTLE TO NO REASON OF PHYSICAL IMPACT FROM OUTSIDE. IT STARTED AS A 2 INCH LINE CRACK THAT GROW TO ALMOST A FOOT WHILE DRIVING. EVIDENCE AVAILABLE UPON REQUEST SUCH AS DASHCAM VIDEOS AND PHOTOS.
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING IN A HIGHWAY WITH LITTLE TO NO REASON OF PHYSICAL IMPACT FROM OUTSIDE. IT STARTED AS A 2 INCH LINE CRACK THAT GROW TO ALMOST A FOOT WHILE DRIVING. EVIDENCE AVAILABLE UPON REQUEST SUCH AS DASHCAM VIDEOS AND PHOTOS.
Mfg Campaign: 11350747
Recall Date: Aug 22, 2020
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