Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS CRACKED THREE TIMES IN FOUR YEARS, REQUIRING REPLACEMENT EACH TIME. THE FIRST TWO TIMES STARTED WITH A SMALL ROCK CHIP ON THE DRIVERS SIDE THAT SPREAD ACROSS THE WINDSHIELD WITHIN A FEW DAYS. THE LATEST ONE CRACKED FROM DRIVERS SIDE ROOF DOWNWARD WITH NOT APPARENT DAMAGE WHILE THE VEHICLE WAS SITTING IDLE IN THE GARAGE. IN 35 YEARS OF DRIVING, I HAVE ONLY REPLACED A FEW WINDSHIELDS DUE TO CRACKS CAUSED BY LARGE STONES HITTING THE WINDSHIELD ON THE HIGHWAY. I VIEW THE CRACKING WINDSHIELD ON THE SUBARU AS VERY UNUSUAL.
Corrective Action:
WINDSHIELD HAS CRACKED THREE TIMES IN FOUR YEARS, REQUIRING REPLACEMENT EACH TIME. THE FIRST TWO TIMES STARTED WITH A SMALL ROCK CHIP ON THE DRIVERS SIDE THAT SPREAD ACROSS THE WINDSHIELD WITHIN A FEW DAYS. THE LATEST ONE CRACKED FROM DRIVERS SIDE ROOF DOWNWARD WITH NOT APPARENT DAMAGE WHILE THE VEHICLE WAS SITTING IDLE IN THE GARAGE. IN 35 YEARS OF DRIVING, I HAVE ONLY REPLACED A FEW WINDSHIELDS DUE TO CRACKS CAUSED BY LARGE STONES HITTING THE WINDSHIELD ON THE HIGHWAY. I VIEW THE CRACKING WINDSHIELD ON THE SUBARU AS VERY UNUSUAL.
Additional Notes:
WINDSHIELD HAS CRACKED THREE TIMES IN FOUR YEARS, REQUIRING REPLACEMENT EACH TIME. THE FIRST TWO TIMES STARTED WITH A SMALL ROCK CHIP ON THE DRIVERS SIDE THAT SPREAD ACROSS THE WINDSHIELD WITHIN A FEW DAYS. THE LATEST ONE CRACKED FROM DRIVERS SIDE ROOF DOWNWARD WITH NOT APPARENT DAMAGE WHILE THE VEHICLE WAS SITTING IDLE IN THE GARAGE. IN 35 YEARS OF DRIVING, I HAVE ONLY REPLACED A FEW WINDSHIELDS DUE TO CRACKS CAUSED BY LARGE STONES HITTING THE WINDSHIELD ON THE HIGHWAY. I VIEW THE CRACKING WINDSHIELD ON THE SUBARU AS VERY UNUSUAL.
Mfg Campaign: 11378283
Recall Date: Dec 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, WITHOUT WARNING OR IMPACT, THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS INSPECTED AND REPLACED. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, WITHOUT WARNING OR IMPACT, THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS INSPECTED AND REPLACED. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, WITHOUT WARNING OR IMPACT, THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS INSPECTED AND REPLACED. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Mfg Campaign: 11378348
Recall Date: Dec 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON DECEMBER 7, 2020, AT APPROXIMATELY 1200 HOURS, I RETURNED TO MY 2017 SUBARU OUTBACK AFTER A BRIEF SHOPPING TRIP. THE BATTERY WAS UNABLE TO START THE VEHICLE. I HAD TO USE A PORTABLE BATTERY STARTER TO START THE VEHICLE. THE DRIVE FROM MY RESIDENCE TO THE STORE WAS APPROXIMATELY 20 MINUTES LONG. THE FIRST THING I NOTICED UPON STARTING UP MY VEHICLE WAS IT DREW HARD FROM THE BATTERY, ALMOST NOT STARTING. I AM NOT NEW TO THIS ISSUE, AS IT HAS OCCURRED SEVERAL TIMES OVER THE PAST 4.5 YEARS OF OWNING THIS VEHICLE. THE BATTERY THAT CAME WITH MY VEHICLE, PURCHASED IN JULY OF 2016, WAS REPLACED UNDER WARRANTY AT 808 MILES. THE BATTERY WAS REPLACED AGAIN APPROXIMATELY 2 YEARS LATER, SUFFERING FROM THE SAME ISSUES. THE BATTERY WOULD WORK OKAY AT BEST, THEN START TO DRAW HARD ON THE BATTERY, THEN DIE COMPLETELY. WHEN TESTED, ALL OF THE BATTERIES WERE SUPPOSEDLY SUFFERING FROM A BAD CELL. 3 BATTERIES WERE REPLACED UNDER WARRANTY. THE CURRENT BATTERY WAS PURCHASED JUST OUTSIDE OF WARRANTY IN 2019, AS THE LAST WARRANTY BATTERY WAS IN 2017. THIS BATTERY IS SUPPOSEDLY A NEWER, UPDATED MODEL WITH MORE CCA. I DO NOT LEAVE LIGHTS ON IN THE CAR, OR ANY ELECTRONICS PLUGGED IN DUE TO THIS CONSISTENT ISSUE. THIS RECURRING ISSUE HAS LEAD TO A LACK OF TRUST IN THE VEHICLE STARTING, HAVING STRANDED MY FAMILY SEVERAL TIMES. TO COMBAT THIS ISSUE, I KEEP A PORTABLE BATTERY CHARGER AND JUMPER CABLES IN THE VEHICLE.
Corrective Action:
ON DECEMBER 7, 2020, AT APPROXIMATELY 1200 HOURS, I RETURNED TO MY 2017 SUBARU OUTBACK AFTER A BRIEF SHOPPING TRIP. THE BATTERY WAS UNABLE TO START THE VEHICLE. I HAD TO USE A PORTABLE BATTERY STARTER TO START THE VEHICLE. THE DRIVE FROM MY RESIDENCE TO THE STORE WAS APPROXIMATELY 20 MINUTES LONG. THE FIRST THING I NOTICED UPON STARTING UP MY VEHICLE WAS IT DREW HARD FROM THE BATTERY, ALMOST NOT STARTING. I AM NOT NEW TO THIS ISSUE, AS IT HAS OCCURRED SEVERAL TIMES OVER THE PAST 4.5 YEARS OF OWNING THIS VEHICLE. THE BATTERY THAT CAME WITH MY VEHICLE, PURCHASED IN JULY OF 2016, WAS REPLACED UNDER WARRANTY AT 808 MILES. THE BATTERY WAS REPLACED AGAIN APPROXIMATELY 2 YEARS LATER, SUFFERING FROM THE SAME ISSUES. THE BATTERY WOULD WORK OKAY AT BEST, THEN START TO DRAW HARD ON THE BATTERY, THEN DIE COMPLETELY. WHEN TESTED, ALL OF THE BATTERIES WERE SUPPOSEDLY SUFFERING FROM A BAD CELL. 3 BATTERIES WERE REPLACED UNDER WARRANTY. THE CURRENT BATTERY WAS PURCHASED JUST OUTSIDE OF WARRANTY IN 2019, AS THE LAST WARRANTY BATTERY WAS IN 2017. THIS BATTERY IS SUPPOSEDLY A NEWER, UPDATED MODEL WITH MORE CCA. I DO NOT LEAVE LIGHTS ON IN THE CAR, OR ANY ELECTRONICS PLUGGED IN DUE TO THIS CONSISTENT ISSUE. THIS RECURRING ISSUE HAS LEAD TO A LACK OF TRUST IN THE VEHICLE STARTING, HAVING STRANDED MY FAMILY SEVERAL TIMES. TO COMBAT THIS ISSUE, I KEEP A PORTABLE BATTERY CHARGER AND JUMPER CABLES IN THE VEHICLE.
Additional Notes:
ON DECEMBER 7, 2020, AT APPROXIMATELY 1200 HOURS, I RETURNED TO MY 2017 SUBARU OUTBACK AFTER A BRIEF SHOPPING TRIP. THE BATTERY WAS UNABLE TO START THE VEHICLE. I HAD TO USE A PORTABLE BATTERY STARTER TO START THE VEHICLE. THE DRIVE FROM MY RESIDENCE TO THE STORE WAS APPROXIMATELY 20 MINUTES LONG. THE FIRST THING I NOTICED UPON STARTING UP MY VEHICLE WAS IT DREW HARD FROM THE BATTERY, ALMOST NOT STARTING. I AM NOT NEW TO THIS ISSUE, AS IT HAS OCCURRED SEVERAL TIMES OVER THE PAST 4.5 YEARS OF OWNING THIS VEHICLE. THE BATTERY THAT CAME WITH MY VEHICLE, PURCHASED IN JULY OF 2016, WAS REPLACED UNDER WARRANTY AT 808 MILES. THE BATTERY WAS REPLACED AGAIN APPROXIMATELY 2 YEARS LATER, SUFFERING FROM THE SAME ISSUES. THE BATTERY WOULD WORK OKAY AT BEST, THEN START TO DRAW HARD ON THE BATTERY, THEN DIE COMPLETELY. WHEN TESTED, ALL OF THE BATTERIES WERE SUPPOSEDLY SUFFERING FROM A BAD CELL. 3 BATTERIES WERE REPLACED UNDER WARRANTY. THE CURRENT BATTERY WAS PURCHASED JUST OUTSIDE OF WARRANTY IN 2019, AS THE LAST WARRANTY BATTERY WAS IN 2017. THIS BATTERY IS SUPPOSEDLY A NEWER, UPDATED MODEL WITH MORE CCA. I DO NOT LEAVE LIGHTS ON IN THE CAR, OR ANY ELECTRONICS PLUGGED IN DUE TO THIS CONSISTENT ISSUE. THIS RECURRING ISSUE HAS LEAD TO A LACK OF TRUST IN THE VEHICLE STARTING, HAVING STRANDED MY FAMILY SEVERAL TIMES. TO COMBAT THIS ISSUE, I KEEP A PORTABLE BATTERY CHARGER AND JUMPER CABLES IN THE VEHICLE.
Mfg Campaign: 11378352
Recall Date: Dec 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Corrective Action:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Additional Notes:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Mfg Campaign: 11378126
Recall Date: Dec 6, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Corrective Action:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Additional Notes:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Mfg Campaign: 11378126
Recall Date: Dec 6, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Corrective Action:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Additional Notes:
MY VEHICLE DEVELOPED A CRACK THAT HAS TRANSVERSED THE ENTIRETY OF THE WINDSHIELD, NECESSITATING ITS REPLACEMENT. THE CRACK BEGAN ON THE LOWER LEFT (DRIVER'S) SIDE AND MOVED ACROSS TO THE RIGHT (PASSENGER'S) SIDE BEFORE CURVING BACK AND UPWARD TOWARD THE LOCATION OF THE REARVIEW MIRROR. THIS HAS OBSCURED THE EYE SIGHT CAMERAS AND IMPAIRED THE SAFETY MECHANISMS IN THE VEHICLE. THE VEHICLE WAS PARKED WHEN THE CRACK BEGAN WITH NO PRECIPITATING DAMAGE OBSERVED TO THE WINDSHIELD. THE CRACK CONTINUED TO GROW OVER THE COURSE OF SEVERAL DAYS. ~`````````````
Mfg Campaign: 11378126
Recall Date: Dec 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 SUBARU OUTBACK, CONSTANTLY DEAD BATTERY. I'VE HAD THE CAR DUE ON ME MULTIPLE TIMES. IT CANNOT HOLD A CHARGE. DEC 5TH IT HAPPENED AGAIN AND HAD TO CALL TOW COMPANY TO JUMP IT SO I COULD TAKE TO THE DEALERSHIP. THIS IS A RECURRING PROBLEM. THIS CAR HAS JUST 16,000 MILES.
Corrective Action:
2017 SUBARU OUTBACK, CONSTANTLY DEAD BATTERY. I'VE HAD THE CAR DUE ON ME MULTIPLE TIMES. IT CANNOT HOLD A CHARGE. DEC 5TH IT HAPPENED AGAIN AND HAD TO CALL TOW COMPANY TO JUMP IT SO I COULD TAKE TO THE DEALERSHIP. THIS IS A RECURRING PROBLEM. THIS CAR HAS JUST 16,000 MILES.
Additional Notes:
2017 SUBARU OUTBACK, CONSTANTLY DEAD BATTERY. I'VE HAD THE CAR DUE ON ME MULTIPLE TIMES. IT CANNOT HOLD A CHARGE. DEC 5TH IT HAPPENED AGAIN AND HAD TO CALL TOW COMPANY TO JUMP IT SO I COULD TAKE TO THE DEALERSHIP. THIS IS A RECURRING PROBLEM. THIS CAR HAS JUST 16,000 MILES.
Mfg Campaign: 11378183
Recall Date: Dec 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE DRIVER HEARD AN ABNORMAL NOISE AND NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) AND INSPECTED. THE CONTACT WAS INFORMED THAT A ROCK HAD STRUCK THE WINDSHIELD CAUSING THE CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE DRIVER HEARD AN ABNORMAL NOISE AND NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) AND INSPECTED. THE CONTACT WAS INFORMED THAT A ROCK HAD STRUCK THE WINDSHIELD CAUSING THE CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE DRIVER HEARD AN ABNORMAL NOISE AND NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) AND INSPECTED. THE CONTACT WAS INFORMED THAT A ROCK HAD STRUCK THE WINDSHIELD CAUSING THE CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 68,000.
Mfg Campaign: 11377769
Recall Date: Dec 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING DOWN THE HIGHWAY THAT WASN'T VERY BUSY (AROUND 12:30 PM) AND ALL OF A SUDDEN I HEAR A SLIGHT CRACK NOISE. I LOOK AROUND AND I SEE A CRACK APPEARED ON THE PASSENGER SIDE OF MY WINDSHIELD. WHILE DRIVING, IT WAS GROWING LONGER. I DON'T UNDERSTAND HOW OR WHERE IT CAME FROM BUT I AM SCARED THAT IT IS GOING TO GET LARGER AS THE DAY AND WEEK CONTINUES. NO DEBRIS NOR LARGE DUMP TRUCK WAS NEAR ME. THIS CRACK HAPPENED TOO EASILY AND HAS ME QUESTIONABLE ABOUT MY WINDSHEILD. I DON'T UNDERSTAND HOW SOMETHING SO LITTLE IS TURNING INTO SOMETHING SO LARGE AND CAN POTENTIALLY BECOME DANGEROUS.
Corrective Action:
I WAS DRIVING DOWN THE HIGHWAY THAT WASN'T VERY BUSY (AROUND 12:30 PM) AND ALL OF A SUDDEN I HEAR A SLIGHT CRACK NOISE. I LOOK AROUND AND I SEE A CRACK APPEARED ON THE PASSENGER SIDE OF MY WINDSHIELD. WHILE DRIVING, IT WAS GROWING LONGER. I DON'T UNDERSTAND HOW OR WHERE IT CAME FROM BUT I AM SCARED THAT IT IS GOING TO GET LARGER AS THE DAY AND WEEK CONTINUES. NO DEBRIS NOR LARGE DUMP TRUCK WAS NEAR ME. THIS CRACK HAPPENED TOO EASILY AND HAS ME QUESTIONABLE ABOUT MY WINDSHEILD. I DON'T UNDERSTAND HOW SOMETHING SO LITTLE IS TURNING INTO SOMETHING SO LARGE AND CAN POTENTIALLY BECOME DANGEROUS.
Additional Notes:
I WAS DRIVING DOWN THE HIGHWAY THAT WASN'T VERY BUSY (AROUND 12:30 PM) AND ALL OF A SUDDEN I HEAR A SLIGHT CRACK NOISE. I LOOK AROUND AND I SEE A CRACK APPEARED ON THE PASSENGER SIDE OF MY WINDSHIELD. WHILE DRIVING, IT WAS GROWING LONGER. I DON'T UNDERSTAND HOW OR WHERE IT CAME FROM BUT I AM SCARED THAT IT IS GOING TO GET LARGER AS THE DAY AND WEEK CONTINUES. NO DEBRIS NOR LARGE DUMP TRUCK WAS NEAR ME. THIS CRACK HAPPENED TOO EASILY AND HAS ME QUESTIONABLE ABOUT MY WINDSHEILD. I DON'T UNDERSTAND HOW SOMETHING SO LITTLE IS TURNING INTO SOMETHING SO LARGE AND CAN POTENTIALLY BECOME DANGEROUS.
Mfg Campaign: 11377817
Recall Date: Dec 3, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR'S WINDSHIELD HAS GOT HAIRLINE CRACK OF ABOUT ONE AND HALF FEET. IT HAPPENED WHEN I PARKED THE VEHICLE IN THE PARKING LOT. THERE WAS NO STONE HIT. IT HAPPENED NATURALLY.
Corrective Action:
MY CAR'S WINDSHIELD HAS GOT HAIRLINE CRACK OF ABOUT ONE AND HALF FEET. IT HAPPENED WHEN I PARKED THE VEHICLE IN THE PARKING LOT. THERE WAS NO STONE HIT. IT HAPPENED NATURALLY.
Additional Notes:
MY CAR'S WINDSHIELD HAS GOT HAIRLINE CRACK OF ABOUT ONE AND HALF FEET. IT HAPPENED WHEN I PARKED THE VEHICLE IN THE PARKING LOT. THERE WAS NO STONE HIT. IT HAPPENED NATURALLY.
Mfg Campaign: 11377571
Recall Date: Dec 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AS I WAS DRIVING ON A 2 LANE ROAD A TINY PEDDLE OFF A VEHICLE IN FRONT OF ME HIT THE WINDSHIELD CREATING A VERY SUBTLE CRACK. THE NEXT MORNING THERE WAS A HUGE CRACK ALONG THE ENTIRE WINDSHIELD AFFECTING DRIVER VISIBILITY. I CURRENTLY DON'T HAVE PICTURES BECAUSE IT HAS ALREADY BEEN REPLACED BY THE SUBARU DEALER. THE TOTAL COST WAS OVER $1,000 TO REPLACE. I WAS NOT AWARE OF THIS VEHICLE COMPLAINT WEBSITE AT THE TIME.
Corrective Action:
AS I WAS DRIVING ON A 2 LANE ROAD A TINY PEDDLE OFF A VEHICLE IN FRONT OF ME HIT THE WINDSHIELD CREATING A VERY SUBTLE CRACK. THE NEXT MORNING THERE WAS A HUGE CRACK ALONG THE ENTIRE WINDSHIELD AFFECTING DRIVER VISIBILITY. I CURRENTLY DON'T HAVE PICTURES BECAUSE IT HAS ALREADY BEEN REPLACED BY THE SUBARU DEALER. THE TOTAL COST WAS OVER $1,000 TO REPLACE. I WAS NOT AWARE OF THIS VEHICLE COMPLAINT WEBSITE AT THE TIME.
Additional Notes:
AS I WAS DRIVING ON A 2 LANE ROAD A TINY PEDDLE OFF A VEHICLE IN FRONT OF ME HIT THE WINDSHIELD CREATING A VERY SUBTLE CRACK. THE NEXT MORNING THERE WAS A HUGE CRACK ALONG THE ENTIRE WINDSHIELD AFFECTING DRIVER VISIBILITY. I CURRENTLY DON'T HAVE PICTURES BECAUSE IT HAS ALREADY BEEN REPLACED BY THE SUBARU DEALER. THE TOTAL COST WAS OVER $1,000 TO REPLACE. I WAS NOT AWARE OF THIS VEHICLE COMPLAINT WEBSITE AT THE TIME.
Mfg Campaign: 11376786
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD SPONTANEOUSLY CRACKED WITH NO CHIPS VISIBLE.
Corrective Action:
THE WINDSHIELD SPONTANEOUSLY CRACKED WITH NO CHIPS VISIBLE.
Additional Notes:
THE WINDSHIELD SPONTANEOUSLY CRACKED WITH NO CHIPS VISIBLE.
Mfg Campaign: 11376800
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Corrective Action:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Additional Notes:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Mfg Campaign: 11376809
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Corrective Action:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Additional Notes:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Mfg Campaign: 11376809
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Corrective Action:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Additional Notes:
PASSENGER SIDE ON WINDSHIELD GOT CRACKS ABOUT 2 FEETS WHEN WE ARE DRIVING ON I5 NEAR SACRAMENTO CITY 6/26/2020 DRIVING TOWARD LA
Mfg Campaign: 11376809
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Corrective Action:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Additional Notes:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Mfg Campaign: 11376817
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Corrective Action:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Additional Notes:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Mfg Campaign: 11376817
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Corrective Action:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Additional Notes:
I HAD A CRACK REPAIRED, IT ISN'T GOOD THOUGH.
Mfg Campaign: 11376817
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY A PEBBLE HIT THE WINDSHIELD MONTHS BEFORE SEPTEMBER. THERE WAS A CHIP BUT NO CRACKS, COME SEPTEMBER THE WINDSHIELD CRACKED FROM THE SPOT WHERE THE PEBBLE HIT. PICTURES ARE SHOWN BELOW. THE VEHICLE AT THE TIME WAS ONLY 4-5 MONTHS OLD AND IN SEPTEMBER 8 MONTHS OLD WHEN THE CRACKING STARTED. I HAD THE WINDSHIELD CHANGED THROUGH MY INSURANCE AND SATELLITE. THE WINDSHIELD HAS HAD PEBBLES HIT IT WHILE I HAVE BEEN DRIVING AND THERE HAVE BEEN NO CRACKS OR CHIPS.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY A PEBBLE HIT THE WINDSHIELD MONTHS BEFORE SEPTEMBER. THERE WAS A CHIP BUT NO CRACKS, COME SEPTEMBER THE WINDSHIELD CRACKED FROM THE SPOT WHERE THE PEBBLE HIT. PICTURES ARE SHOWN BELOW. THE VEHICLE AT THE TIME WAS ONLY 4-5 MONTHS OLD AND IN SEPTEMBER 8 MONTHS OLD WHEN THE CRACKING STARTED. I HAD THE WINDSHIELD CHANGED THROUGH MY INSURANCE AND SATELLITE. THE WINDSHIELD HAS HAD PEBBLES HIT IT WHILE I HAVE BEEN DRIVING AND THERE HAVE BEEN NO CRACKS OR CHIPS.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY A PEBBLE HIT THE WINDSHIELD MONTHS BEFORE SEPTEMBER. THERE WAS A CHIP BUT NO CRACKS, COME SEPTEMBER THE WINDSHIELD CRACKED FROM THE SPOT WHERE THE PEBBLE HIT. PICTURES ARE SHOWN BELOW. THE VEHICLE AT THE TIME WAS ONLY 4-5 MONTHS OLD AND IN SEPTEMBER 8 MONTHS OLD WHEN THE CRACKING STARTED. I HAD THE WINDSHIELD CHANGED THROUGH MY INSURANCE AND SATELLITE. THE WINDSHIELD HAS HAD PEBBLES HIT IT WHILE I HAVE BEEN DRIVING AND THERE HAVE BEEN NO CRACKS OR CHIPS.
Mfg Campaign: 11376832
Recall Date: Nov 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR VIEW MIRROR FELL OFF BECAUSE THE GLASS SEPARATED WHERE THE MIRROR ATTACHES TO THE WINDSHIELD.
Corrective Action:
THE REAR VIEW MIRROR FELL OFF BECAUSE THE GLASS SEPARATED WHERE THE MIRROR ATTACHES TO THE WINDSHIELD.
Additional Notes:
THE REAR VIEW MIRROR FELL OFF BECAUSE THE GLASS SEPARATED WHERE THE MIRROR ATTACHES TO THE WINDSHIELD.
Mfg Campaign: 11376908
Recall Date: Nov 28, 2020
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury