Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the brake pedal was depressed, and the vehicle failed to respond. The contact stated that he depressed the brake pedal with excessive force and the pedal went to the floorboard with the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the brake pedal was depressed, and the vehicle failed to respond. The contact stated that he depressed the brake pedal with excessive force and the pedal went to the floorboard with the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the brake pedal was depressed, and the vehicle failed to respond. The contact stated that he depressed the brake pedal with excessive force and the pedal went to the floorboard with the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11497079
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service ABS warning intermittently would go off causing the brakes to function erratically and unsafely for both the truck and tow trailer. Replacing the HCU has resolved the issue.
Corrective Action:
The service ABS warning intermittently would go off causing the brakes to function erratically and unsafely for both the truck and tow trailer. Replacing the HCU has resolved the issue.
Additional Notes:
The service ABS warning intermittently would go off causing the brakes to function erratically and unsafely for both the truck and tow trailer. Replacing the HCU has resolved the issue.
Mfg Campaign: 11497162
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 60-65 MPH and hauling a trailer, the passenger's side rear tire detached due to a fractured wheel stud. No injuries were sustained. The dealer was made aware of the failure but confirmed that parts were not yet available. An independent mechanic was made aware of the failure and arrived at the failure site to replace the wheel stud and seven lug nuts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer had the vehicle towed to Parks Motors (11987 US-54, Augusta, KS 67010) for an inspection. The failure mileage was approximately 45,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 60-65 MPH and hauling a trailer, the passenger's side rear tire detached due to a fractured wheel stud. No injuries were sustained. The dealer was made aware of the failure but confirmed that parts were not yet available. An independent mechanic was made aware of the failure and arrived at the failure site to replace the wheel stud and seven lug nuts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer had the vehicle towed to Parks Motors (11987 US-54, Augusta, KS 67010) for an inspection. The failure mileage was approximately 45,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 60-65 MPH and hauling a trailer, the passenger's side rear tire detached due to a fractured wheel stud. No injuries were sustained. The dealer was made aware of the failure but confirmed that parts were not yet available. An independent mechanic was made aware of the failure and arrived at the failure site to replace the wheel stud and seven lug nuts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer had the vehicle towed to Parks Motors (11987 US-54, Augusta, KS 67010) for an inspection. The failure mileage was approximately 45,000. Parts distribution disconnect.
Mfg Campaign: 11495811
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 55-70 MPH, he lost control of the steering wheel. The contact stated that the steering wheel failed to respond as needed. There was no warning light illuminated. The contact veered to the side of the road. The contact then continued driving by the side of the road at 35 MPH and took the vehicle to the dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 19V021000 (Steering); however, the VIN was not included. The lug nuts were welded to the adjustment sleeve; however, the drag link was not replaced. The contact stated that the weld later fractured, and the failure reoccurred several times while driving. The vehicle was taken to a second dealer, Carson Dodge Chrysler Jeep Ram (3059 S Carson St, Carson City, NV 89701) where it was diagnosed that the drag link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. However, the contact had not received any assistance. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 55-70 MPH, he lost control of the steering wheel. The contact stated that the steering wheel failed to respond as needed. There was no warning light illuminated. The contact veered to the side of the road. The contact then continued driving by the side of the road at 35 MPH and took the vehicle to the dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 19V021000 (Steering); however, the VIN was not included. The lug nuts were welded to the adjustment sleeve; however, the drag link was not replaced. The contact stated that the weld later fractured, and the failure reoccurred several times while driving. The vehicle was taken to a second dealer, Carson Dodge Chrysler Jeep Ram (3059 S Carson St, Carson City, NV 89701) where it was diagnosed that the drag link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. However, the contact had not received any assistance. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 55-70 MPH, he lost control of the steering wheel. The contact stated that the steering wheel failed to respond as needed. There was no warning light illuminated. The contact veered to the side of the road. The contact then continued driving by the side of the road at 35 MPH and took the vehicle to the dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 19V021000 (Steering); however, the VIN was not included. The lug nuts were welded to the adjustment sleeve; however, the drag link was not replaced. The contact stated that the weld later fractured, and the failure reoccurred several times while driving. The vehicle was taken to a second dealer, Carson Dodge Chrysler Jeep Ram (3059 S Carson St, Carson City, NV 89701) where it was diagnosed that the drag link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. However, the contact had not received any assistance. The failure mileage was approximately 4,000.
Mfg Campaign: 11495702
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Corrective Action:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Additional Notes:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Mfg Campaign: 11495332
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Corrective Action:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Additional Notes:
"Service electronic braking system" and "service antilock brake system" are popping up on gauge cluster at highway speeds. This is a random event that started at about 35,000. The system shuts on and off constantly with chimes and alarms to “Service electronic braking system" and "service antilock brake system". I contacted the dealership by phone, and they said they know about this issue but there is no Recall yet and it’s not covered under powertrain warranty; they advised it needs to have the ABS pump and control module replaced. I have looked on the internet and see several thousand complaints for the exact same issue. To me this seems like a life/safety issue that is being ignored Stellantis / Ram.
Mfg Campaign: 11495332
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while driving at approximately 60–70 MPH with the cruise control activated, the "Service Electronic Brake System" and "Service ABS" messages were displayed with the ABS and traction control warning lights illuminated. Additionally, the failure caused the cruise control to deactivate. The vehicle was taken to an independent mechanic, who diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while driving at approximately 60–70 MPH with the cruise control activated, the "Service Electronic Brake System" and "Service ABS" messages were displayed with the ABS and traction control warning lights illuminated. Additionally, the failure caused the cruise control to deactivate. The vehicle was taken to an independent mechanic, who diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while driving at approximately 60–70 MPH with the cruise control activated, the "Service Electronic Brake System" and "Service ABS" messages were displayed with the ABS and traction control warning lights illuminated. Additionally, the failure caused the cruise control to deactivate. The vehicle was taken to an independent mechanic, who diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11494143
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Corrective Action:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Additional Notes:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Mfg Campaign: 11494176
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Corrective Action:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Additional Notes:
HCU unit failing. Keeps throwing service abs, and service electronic brake controller. On off on off on off non stop constantly the whole time truck is almost undeliverable Part is unavailable due to supposedly back ordered. Been told part is known issue and that a recall should be done but it’s not. Hydraulic control unit. So driving a one ton truck with failing abs, traction control with no delivery date of a part that is junk.
Mfg Campaign: 11494176
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS unit became inoperable without warning. The safety feature failed, and the vehicle lost traction control, hydraulic braking, and cruise control. The vehicle was taken to the local dealer where it was diagnosed with a faulty hydraulic control unit (HCU). The contact was informed that the HCU needed to be replaced. The vehicle was repaired. The contact stated that the old part number was 68143491aa and had been upgraded to part number 68143491ab. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS unit became inoperable without warning. The safety feature failed, and the vehicle lost traction control, hydraulic braking, and cruise control. The vehicle was taken to the local dealer where it was diagnosed with a faulty hydraulic control unit (HCU). The contact was informed that the HCU needed to be replaced. The vehicle was repaired. The contact stated that the old part number was 68143491aa and had been upgraded to part number 68143491ab. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS unit became inoperable without warning. The safety feature failed, and the vehicle lost traction control, hydraulic braking, and cruise control. The vehicle was taken to the local dealer where it was diagnosed with a faulty hydraulic control unit (HCU). The contact was informed that the HCU needed to be replaced. The vehicle was repaired. The contact stated that the old part number was 68143491aa and had been upgraded to part number 68143491ab. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.
Mfg Campaign: 11492940
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Warning ding and dash indicates that the brake system of the car is failing. Actual message is Service Electronic Braking System After researching this it's clear that this is a massively widespread issue with all dodge ram heavy duty trucks. The repair requires changing out the ABS module from what I'm reading. My truck has only 20K miles on it and is near new condition, I can't afford to pay thousands to have the brake system repaired at my cost no a near brand new truck. This is impacting the ABS unit which would be a serious risk during slipper conditions when it is needed most.
Corrective Action:
Warning ding and dash indicates that the brake system of the car is failing. Actual message is Service Electronic Braking System After researching this it's clear that this is a massively widespread issue with all dodge ram heavy duty trucks. The repair requires changing out the ABS module from what I'm reading. My truck has only 20K miles on it and is near new condition, I can't afford to pay thousands to have the brake system repaired at my cost no a near brand new truck. This is impacting the ABS unit which would be a serious risk during slipper conditions when it is needed most.
Additional Notes:
Warning ding and dash indicates that the brake system of the car is failing. Actual message is Service Electronic Braking System After researching this it's clear that this is a massively widespread issue with all dodge ram heavy duty trucks. The repair requires changing out the ABS module from what I'm reading. My truck has only 20K miles on it and is near new condition, I can't afford to pay thousands to have the brake system repaired at my cost no a near brand new truck. This is impacting the ABS unit which would be a serious risk during slipper conditions when it is needed most.
Mfg Campaign: 11492109
Recall Date: Nov 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Corrective Action:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Additional Notes:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Mfg Campaign: 11492015
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Corrective Action:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Additional Notes:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Mfg Campaign: 11492015
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Corrective Action:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Additional Notes:
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010.00 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.
Mfg Campaign: 11492015
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 3500 4x4, driving down road hit bump service abs light and traction control light came on causing the ABS braking system to be inoperable. Took the truck to dealer where they diagnosed problem, ABS pump module needed to be replaced but was not under warranty they are trying to help me in this matter. Researched problem at home and looked up recalls, my truck was built in the time frame when a recall was issued but this truck was not included in recall. After reading many Ram truck forums this exact same problem has affected a lot of trucks exactly like this, I feel when a problem has affected thousands of trucks like this a recall is usually issued to resolve the faulty part especially being a major component as brakes are as well as a safety liability this is to the Dodge Ram corporation. Please answer the above questions as well as a solution to make my vehicle safe again.
Corrective Action:
2018 Ram 3500 4x4, driving down road hit bump service abs light and traction control light came on causing the ABS braking system to be inoperable. Took the truck to dealer where they diagnosed problem, ABS pump module needed to be replaced but was not under warranty they are trying to help me in this matter. Researched problem at home and looked up recalls, my truck was built in the time frame when a recall was issued but this truck was not included in recall. After reading many Ram truck forums this exact same problem has affected a lot of trucks exactly like this, I feel when a problem has affected thousands of trucks like this a recall is usually issued to resolve the faulty part especially being a major component as brakes are as well as a safety liability this is to the Dodge Ram corporation. Please answer the above questions as well as a solution to make my vehicle safe again.
Additional Notes:
2018 Ram 3500 4x4, driving down road hit bump service abs light and traction control light came on causing the ABS braking system to be inoperable. Took the truck to dealer where they diagnosed problem, ABS pump module needed to be replaced but was not under warranty they are trying to help me in this matter. Researched problem at home and looked up recalls, my truck was built in the time frame when a recall was issued but this truck was not included in recall. After reading many Ram truck forums this exact same problem has affected a lot of trucks exactly like this, I feel when a problem has affected thousands of trucks like this a recall is usually issued to resolve the faulty part especially being a major component as brakes are as well as a safety liability this is to the Dodge Ram corporation. Please answer the above questions as well as a solution to make my vehicle safe again.
Mfg Campaign: 11490712
Recall Date: Oct 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Corrective Action:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Additional Notes:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Mfg Campaign: 11490398
Recall Date: Oct 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Corrective Action:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Additional Notes:
2018 Ram 3500 - ABS system/Electronic braking system failure at 5583 miles. ABS/traction control and service electronic braking system display on dash, also audible chime with cruise control inactive. Took to dealership for diagnonis and code C0020-01 is active. Reccomended replacement of HCU which is common for these vehicles. Truck is out of warranty and estimate is $1080 for repair, which does not include the $301 I spent on diagnostics. There needs to be a recall on these Chrysler HCUs as they are a known issue and related to the braking system. Why do I see recalls on items such as malfunctioning tailgate latches but not braking systems?
Mfg Campaign: 11490398
Recall Date: Oct 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/HCU are defective and must be replaced. We have no ABS or Electric Brake System which has also caused the Cruise Control to not work. This is a known issue with 2018 2500/3500 models but recent recalls don't list this particular year within the scope fo the recall. Online research found a multitude of 2018 RAM trucks with the same issue - Recall Z20 should be modified to include 2018. My 3500 was purchased for towing as are most 2500/3500 models and this is not acceptable to not have ABS as well as Electric Brake Systems. Will be months to get the parts for repair due to nearly over 300,000 Rams and Durangos alone in the current Recall Z20 affected. (Incident was stopping to avoid hitting deer and no ABS. Next day when started up vehicle warning lights: Svc ABS and Svc EBS.)
Corrective Action:
ABS/HCU are defective and must be replaced. We have no ABS or Electric Brake System which has also caused the Cruise Control to not work. This is a known issue with 2018 2500/3500 models but recent recalls don't list this particular year within the scope fo the recall. Online research found a multitude of 2018 RAM trucks with the same issue - Recall Z20 should be modified to include 2018. My 3500 was purchased for towing as are most 2500/3500 models and this is not acceptable to not have ABS as well as Electric Brake Systems. Will be months to get the parts for repair due to nearly over 300,000 Rams and Durangos alone in the current Recall Z20 affected. (Incident was stopping to avoid hitting deer and no ABS. Next day when started up vehicle warning lights: Svc ABS and Svc EBS.)
Additional Notes:
ABS/HCU are defective and must be replaced. We have no ABS or Electric Brake System which has also caused the Cruise Control to not work. This is a known issue with 2018 2500/3500 models but recent recalls don't list this particular year within the scope fo the recall. Online research found a multitude of 2018 RAM trucks with the same issue - Recall Z20 should be modified to include 2018. My 3500 was purchased for towing as are most 2500/3500 models and this is not acceptable to not have ABS as well as Electric Brake Systems. Will be months to get the parts for repair due to nearly over 300,000 Rams and Durangos alone in the current Recall Z20 affected. (Incident was stopping to avoid hitting deer and no ABS. Next day when started up vehicle warning lights: Svc ABS and Svc EBS.)
Mfg Campaign: 11490303
Recall Date: Oct 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while driving, the ABS and Traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module and HCU needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while driving, the ABS and Traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module and HCU needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while driving, the ABS and Traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module and HCU needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 44,000.
Mfg Campaign: 11488985
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Corrective Action:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Additional Notes:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Mfg Campaign: 11488226
Recall Date: Oct 6, 2022
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Valencia, CA • 36 yrs
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