RAM 3500 2018

Complete listing of complaints and recalls for this vehicle

962
Complaints
15
Recalls

Complaints & Recalls

962 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

962 Complaints
Chrysler (fca Us, Llc)
Campaign: 11464183 Other
May 11, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.

Corrective Action:

ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.

Additional Notes:

ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.

Manufacturer: RAM
Mfg Campaign: 11464183
Notice Date: May 11, 2022
Recall Date: May 11, 2022
Chrysler (fca Us, Llc)
Campaign: 11462539 Other
Apr 28, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Corrective Action:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Additional Notes:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Manufacturer: RAM
Mfg Campaign: 11462539
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11462539 Other
Apr 28, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Corrective Action:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Additional Notes:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Manufacturer: RAM
Mfg Campaign: 11462539
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11462539 Other
Apr 28, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Corrective Action:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Additional Notes:

The warning chirp occurred and the ABS and ESC lights came on the first two times. The incident happened so quickly I could not clearly determine which warning lights illuminated. On April 18 with just over 39,000 miles on the vehicle the chirping alarm and the ABS and ESC light illuminated. In addition two warnings appeared in the dash: "Service Antilock Brake System" and "Service Electronic Braking System." The warnings happened multiple times per minute in some cases. Other times the vehicle would go for many miles without the warning. Every time the warning chirp was heard the cruise control would disengage. I did not notice any problems with the brakes of the truck. In researching the issue I learned that many people are having this problem. I contacted Ram and they directed me to a dealer who diagnosed the C0020-01 fault code and that the hydraulic control unit (HCU) for the ABS system was defective. According the the TSB Ram has put out about the issue the ABS module could also be bad, but the first part of the repair it to replace the HCU and if the problem persists to then replace the ABS module. Ram apparently has an inconsistent level of support for owners experiencing this malfunction with some getting the repair done out of warranty, while others have to pay for the repair. Because it is brake related it seems this should be an item replaced as a safety issue, no matter what the mileage on the vehicle.

Manufacturer: RAM
Mfg Campaign: 11462539
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11462552 Other
Apr 28, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Uconnect screen delamination causes phantom button pushing while driving down the road. This causes random buttons to be selected and for things to start happening while driving. Driving distracted is dangerous driving. It will randomly call people, including using the SOS functionality. Making non-emergency calls to the emergency line is unacceptable. Once while driving, it turned the radio on and my volume was cranked up. I almost crashed into the car next to me because it scared me half to death. This is a known issue from what I've been reading on RAM forums and almost always shows up outside of warranty. The manufacturer should be held accountable for this to prevent future wrecks, distracted driving, and unnecessary SOS phone calls.

Corrective Action:

Uconnect screen delamination causes phantom button pushing while driving down the road. This causes random buttons to be selected and for things to start happening while driving. Driving distracted is dangerous driving. It will randomly call people, including using the SOS functionality. Making non-emergency calls to the emergency line is unacceptable. Once while driving, it turned the radio on and my volume was cranked up. I almost crashed into the car next to me because it scared me half to death. This is a known issue from what I've been reading on RAM forums and almost always shows up outside of warranty. The manufacturer should be held accountable for this to prevent future wrecks, distracted driving, and unnecessary SOS phone calls.

Additional Notes:

Uconnect screen delamination causes phantom button pushing while driving down the road. This causes random buttons to be selected and for things to start happening while driving. Driving distracted is dangerous driving. It will randomly call people, including using the SOS functionality. Making non-emergency calls to the emergency line is unacceptable. Once while driving, it turned the radio on and my volume was cranked up. I almost crashed into the car next to me because it scared me half to death. This is a known issue from what I've been reading on RAM forums and almost always shows up outside of warranty. The manufacturer should be held accountable for this to prevent future wrecks, distracted driving, and unnecessary SOS phone calls.

Manufacturer: RAM
Mfg Campaign: 11462552
Notice Date: Apr 28, 2022
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11461108 Other
Apr 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service ABS light intermittent flashing and error code when checked. ABS is a safety issue that SHOULD not be defective at 40K miles. The ABS does NOT always work in inclement conditions such as rain, snow. When towing a 15K lb fifth wheel ram should FIX these issues as seen on many online communities

Corrective Action:

Service ABS light intermittent flashing and error code when checked. ABS is a safety issue that SHOULD not be defective at 40K miles. The ABS does NOT always work in inclement conditions such as rain, snow. When towing a 15K lb fifth wheel ram should FIX these issues as seen on many online communities

Additional Notes:

Service ABS light intermittent flashing and error code when checked. ABS is a safety issue that SHOULD not be defective at 40K miles. The ABS does NOT always work in inclement conditions such as rain, snow. When towing a 15K lb fifth wheel ram should FIX these issues as seen on many online communities

Manufacturer: RAM
Mfg Campaign: 11461108
Notice Date: Apr 18, 2022
Recall Date: Apr 18, 2022
Chrysler (fca Us, Llc)
Campaign: 11461142 Other
Apr 18, 2022
Defect Description:

WHEELS

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: RAM
Mfg Campaign: 11461142
Notice Date: Apr 18, 2022
Recall Date: Apr 18, 2022
Chrysler (fca Us, Llc)
Campaign: 11460432 Other
Apr 11, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Corrective Action:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Additional Notes:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Manufacturer: RAM
Mfg Campaign: 11460432
Notice Date: Apr 11, 2022
Recall Date: Apr 11, 2022
Chrysler (fca Us, Llc)
Campaign: 11460432 Other
Apr 11, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Corrective Action:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Additional Notes:

Service electronic brake system with the traction control light lit. Seems to be a common occurrence

Manufacturer: RAM
Mfg Campaign: 11460432
Notice Date: Apr 11, 2022
Recall Date: Apr 11, 2022
Chrysler (fca Us, Llc)
Campaign: 11460350 Other
Apr 10, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Ram has issued a service bulletin to replace the ABS control module on 2018 Ram 2500 and 3500. This needs to be a recall as Ram is forcing customers to pay out of pocket or drive a vehicle without functioning ABS.

Corrective Action:

Ram has issued a service bulletin to replace the ABS control module on 2018 Ram 2500 and 3500. This needs to be a recall as Ram is forcing customers to pay out of pocket or drive a vehicle without functioning ABS.

Additional Notes:

Ram has issued a service bulletin to replace the ABS control module on 2018 Ram 2500 and 3500. This needs to be a recall as Ram is forcing customers to pay out of pocket or drive a vehicle without functioning ABS.

Manufacturer: RAM
Mfg Campaign: 11460350
Notice Date: Apr 10, 2022
Recall Date: Apr 10, 2022
Chrysler (fca Us, Llc)
Campaign: 11458896 Other
Mar 29, 2022
Defect Description:

TIRES

Potential Consequences:

LT 275 / 70 R 18 (tire size) The sidewall of the tire is splitting/failing. In parallel with the bead.

Corrective Action:

LT 275 / 70 R 18 (tire size) The sidewall of the tire is splitting/failing. In parallel with the bead.

Additional Notes:

LT 275 / 70 R 18 (tire size) The sidewall of the tire is splitting/failing. In parallel with the bead.

Manufacturer: RAM
Mfg Campaign: 11458896
Notice Date: Mar 29, 2022
Recall Date: Mar 29, 2022
Chrysler (fca Us, Llc)
Campaign: 11457482 Other
Mar 20, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Infotainment screen is delaminating causing it to randomly dial and call numbers, cannot control the climate control, cannot adjust settings, and renders the navigation unusable.

Corrective Action:

Infotainment screen is delaminating causing it to randomly dial and call numbers, cannot control the climate control, cannot adjust settings, and renders the navigation unusable.

Additional Notes:

Infotainment screen is delaminating causing it to randomly dial and call numbers, cannot control the climate control, cannot adjust settings, and renders the navigation unusable.

Manufacturer: RAM
Mfg Campaign: 11457482
Notice Date: Mar 20, 2022
Recall Date: Mar 20, 2022
Chrysler (fca Us, Llc)
Campaign: 11456963 Other
Mar 16, 2022
Defect Description:

STEERING

Potential Consequences:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Corrective Action:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Additional Notes:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Manufacturer: RAM
Mfg Campaign: 11456963
Notice Date: Mar 16, 2022
Recall Date: Mar 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11456963 Other
Mar 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Corrective Action:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Additional Notes:

My ABS system has been experiencing intermittent failure, warning light comes on vehicle loses abs Also can’t align front end due to previous recall where dealership welded tie rod adjusting sleeve due to defect in lock nuts. Now vehicle eating front tires. How can a permanent fix remove a necessary adjustment. I understand welding as a temporary fix, until parts available to correct original factory defect. This is ridiculous

Manufacturer: RAM
Mfg Campaign: 11456963
Notice Date: Mar 16, 2022
Recall Date: Mar 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11456555 Other
Mar 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

2008 RAM 3500 Laramie Longhorn with 20,000 miles flashing warning messages on front display repeatedly reading : "Service Antilock Breaking System" and "Service Electronic Break System". I am not sure why is doing this. I researched on the internet and it looks like its a common issue and several individuals had broght trucks in to replace parts and systems. I believe the parts replaced in those instances were: 68437098AB- Module Anti Lock Brake System, 68143491AA- Control Anti Lock Brake System. My truck still under full warranty.

Corrective Action:

2008 RAM 3500 Laramie Longhorn with 20,000 miles flashing warning messages on front display repeatedly reading : "Service Antilock Breaking System" and "Service Electronic Break System". I am not sure why is doing this. I researched on the internet and it looks like its a common issue and several individuals had broght trucks in to replace parts and systems. I believe the parts replaced in those instances were: 68437098AB- Module Anti Lock Brake System, 68143491AA- Control Anti Lock Brake System. My truck still under full warranty.

Additional Notes:

2008 RAM 3500 Laramie Longhorn with 20,000 miles flashing warning messages on front display repeatedly reading : "Service Antilock Breaking System" and "Service Electronic Break System". I am not sure why is doing this. I researched on the internet and it looks like its a common issue and several individuals had broght trucks in to replace parts and systems. I believe the parts replaced in those instances were: 68437098AB- Module Anti Lock Brake System, 68143491AA- Control Anti Lock Brake System. My truck still under full warranty.

Manufacturer: RAM
Mfg Campaign: 11456555
Notice Date: Mar 14, 2022
Recall Date: Mar 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11454298 Other
Feb 26, 2022
Defect Description:

WHEELS

Potential Consequences:

The Eagle simulators on my truck keep coming off I hear it’s been an issue lately with these model truck it’s going to cost me over 350$ dollars plus labor for them to be put on and all the other recalls on the truck it’s been a big hassle for the dodge place to get parts to fix’s all of my recalls now this keeps happening with my wheels. Who do I contact about fixing my simulators thank you for your help look forward to hearing from you

Corrective Action:

The Eagle simulators on my truck keep coming off I hear it’s been an issue lately with these model truck it’s going to cost me over 350$ dollars plus labor for them to be put on and all the other recalls on the truck it’s been a big hassle for the dodge place to get parts to fix’s all of my recalls now this keeps happening with my wheels. Who do I contact about fixing my simulators thank you for your help look forward to hearing from you

Additional Notes:

The Eagle simulators on my truck keep coming off I hear it’s been an issue lately with these model truck it’s going to cost me over 350$ dollars plus labor for them to be put on and all the other recalls on the truck it’s been a big hassle for the dodge place to get parts to fix’s all of my recalls now this keeps happening with my wheels. Who do I contact about fixing my simulators thank you for your help look forward to hearing from you

Manufacturer: RAM
Mfg Campaign: 11454298
Notice Date: Feb 26, 2022
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11453424 Other
Feb 22, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Corrective Action:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Additional Notes:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Manufacturer: RAM
Mfg Campaign: 11453424
Notice Date: Feb 22, 2022
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Campaign: 11453424 Other
Feb 22, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Corrective Action:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Additional Notes:

ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

Manufacturer: RAM
Mfg Campaign: 11453424
Notice Date: Feb 22, 2022
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Campaign: 11449249 Other
Jan 28, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs system started malfunctioning after driving through heavy rain. Seems to be worse after the truck has warmed up. I have searched this problem and believe this should be a recall. How long before someone gets hurt or dies because of this problem?

Corrective Action:

The abs system started malfunctioning after driving through heavy rain. Seems to be worse after the truck has warmed up. I have searched this problem and believe this should be a recall. How long before someone gets hurt or dies because of this problem?

Additional Notes:

The abs system started malfunctioning after driving through heavy rain. Seems to be worse after the truck has warmed up. I have searched this problem and believe this should be a recall. How long before someone gets hurt or dies because of this problem?

Manufacturer: RAM
Mfg Campaign: 11449249
Notice Date: Jan 28, 2022
Recall Date: Jan 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11448948 Other
Jan 26, 2022
Defect Description:

STEERING

Potential Consequences:

Dodge RAM put out a Recall V06 to inspect / weld the drag link adjuster sleeve for the steering. I was lead to believe that a new replacement adjuster sleeve would be coming that would not require being welded, once those parts were available, we could have the adjuster sleeve replaced that was welded. Here is the issue, EVERY TRUCK that has had the adjuster sleeve welded has to have those welds ground off when an alignment is done and then REWELDED at the cost to the customer. That doesn't seem right or fair, I'm told there is a new part available for the proper repair but the customer has to purchase this at around $400.00. Why should the customer have to pay $159 to have the adjuster sleeve that was welded per a safety issued recall UNWELDED to have an alignment done and then rewelded. Alignments are a maintenance issue and this cost should not be stuck to the owner of the vehicle, I feel Dodge Ram should be replacing these welded sleeves with the new part available at NO cost to the customer so future alignments can be performed as normal. [XXX] AEP / PSO American Electric Power - Public Service Co. of Oklahoma We have a fleet of these vehicles that had this recall done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

Dodge RAM put out a Recall V06 to inspect / weld the drag link adjuster sleeve for the steering. I was lead to believe that a new replacement adjuster sleeve would be coming that would not require being welded, once those parts were available, we could have the adjuster sleeve replaced that was welded. Here is the issue, EVERY TRUCK that has had the adjuster sleeve welded has to have those welds ground off when an alignment is done and then REWELDED at the cost to the customer. That doesn't seem right or fair, I'm told there is a new part available for the proper repair but the customer has to purchase this at around $400.00. Why should the customer have to pay $159 to have the adjuster sleeve that was welded per a safety issued recall UNWELDED to have an alignment done and then rewelded. Alignments are a maintenance issue and this cost should not be stuck to the owner of the vehicle, I feel Dodge Ram should be replacing these welded sleeves with the new part available at NO cost to the customer so future alignments can be performed as normal. [XXX] AEP / PSO American Electric Power - Public Service Co. of Oklahoma We have a fleet of these vehicles that had this recall done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

Dodge RAM put out a Recall V06 to inspect / weld the drag link adjuster sleeve for the steering. I was lead to believe that a new replacement adjuster sleeve would be coming that would not require being welded, once those parts were available, we could have the adjuster sleeve replaced that was welded. Here is the issue, EVERY TRUCK that has had the adjuster sleeve welded has to have those welds ground off when an alignment is done and then REWELDED at the cost to the customer. That doesn't seem right or fair, I'm told there is a new part available for the proper repair but the customer has to purchase this at around $400.00. Why should the customer have to pay $159 to have the adjuster sleeve that was welded per a safety issued recall UNWELDED to have an alignment done and then rewelded. Alignments are a maintenance issue and this cost should not be stuck to the owner of the vehicle, I feel Dodge Ram should be replacing these welded sleeves with the new part available at NO cost to the customer so future alignments can be performed as normal. [XXX] AEP / PSO American Electric Power - Public Service Co. of Oklahoma We have a fleet of these vehicles that had this recall done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: RAM
Mfg Campaign: 11448948
Notice Date: Jan 26, 2022
Recall Date: Jan 26, 2022

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury