Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The hydraulic control unit has indicated through the dash a warning light telling the truck needs service. The service needed indicator is intermittent and is a common issue with this year truck. Ram has a technical bulletin regarding this issue indicating how to exact repairs. This issue seems to have impacted enough truck owners to cause a national backorder shortage of the hydraulic control unit and module. Repairs through a dealership range from $1000 - $1700, however, cannot be initiated due to the national shortage of the parts.
Corrective Action:
The hydraulic control unit has indicated through the dash a warning light telling the truck needs service. The service needed indicator is intermittent and is a common issue with this year truck. Ram has a technical bulletin regarding this issue indicating how to exact repairs. This issue seems to have impacted enough truck owners to cause a national backorder shortage of the hydraulic control unit and module. Repairs through a dealership range from $1000 - $1700, however, cannot be initiated due to the national shortage of the parts.
Additional Notes:
The hydraulic control unit has indicated through the dash a warning light telling the truck needs service. The service needed indicator is intermittent and is a common issue with this year truck. Ram has a technical bulletin regarding this issue indicating how to exact repairs. This issue seems to have impacted enough truck owners to cause a national backorder shortage of the hydraulic control unit and module. Repairs through a dealership range from $1000 - $1700, however, cannot be initiated due to the national shortage of the parts.
Mfg Campaign: 11501751
Recall Date: Jan 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that the service electronic braking system message was displayed. While the error message was displayed, the cruise control disengaged. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not contacted. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that the service electronic braking system message was displayed. While the error message was displayed, the cruise control disengaged. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not contacted. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that the service electronic braking system message was displayed. While the error message was displayed, the cruise control disengaged. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not contacted. The approximate failure mileage was 45,000.
Mfg Campaign: 11501588
Recall Date: Jan 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS and Service Electronic Braking System warnings on dash. Dealer diagnostics indicate it is necessary to replace the ABS Module and Hydraulic Control Unit, both of which are necessary for the safe operation of the vehicle. Dealer quoted $1700 for repairs and one part is on back-order indefinitely.
Corrective Action:
Service ABS and Service Electronic Braking System warnings on dash. Dealer diagnostics indicate it is necessary to replace the ABS Module and Hydraulic Control Unit, both of which are necessary for the safe operation of the vehicle. Dealer quoted $1700 for repairs and one part is on back-order indefinitely.
Additional Notes:
Service ABS and Service Electronic Braking System warnings on dash. Dealer diagnostics indicate it is necessary to replace the ABS Module and Hydraulic Control Unit, both of which are necessary for the safe operation of the vehicle. Dealer quoted $1700 for repairs and one part is on back-order indefinitely.
Mfg Campaign: 11501320
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving at approximately 70 MPH, the ABS and traction control warning lights intermittently illuminated. The contact stated that the Service ABS system and service electric brake system messages were displayed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving at approximately 70 MPH, the ABS and traction control warning lights intermittently illuminated. The contact stated that the Service ABS system and service electric brake system messages were displayed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving at approximately 70 MPH, the ABS and traction control warning lights intermittently illuminated. The contact stated that the Service ABS system and service electric brake system messages were displayed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11501037
Recall Date: Jan 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light and service electronic braking system intermittently came on. By that happening it sounds like it disable those systems making the truck at risk when emergently braking. Took the truck to Ram dealership on 11-10-2022. Dealership stated the hydraulic control unit and the abs module need to be replaced. From what I've seen this is starting to become increasingly more of an issue with these trucks needing HCU/ABS replaced. I just got the truck back on 1-5-2023.
Corrective Action:
ABS light and service electronic braking system intermittently came on. By that happening it sounds like it disable those systems making the truck at risk when emergently braking. Took the truck to Ram dealership on 11-10-2022. Dealership stated the hydraulic control unit and the abs module need to be replaced. From what I've seen this is starting to become increasingly more of an issue with these trucks needing HCU/ABS replaced. I just got the truck back on 1-5-2023.
Additional Notes:
ABS light and service electronic braking system intermittently came on. By that happening it sounds like it disable those systems making the truck at risk when emergently braking. Took the truck to Ram dealership on 11-10-2022. Dealership stated the hydraulic control unit and the abs module need to be replaced. From what I've seen this is starting to become increasingly more of an issue with these trucks needing HCU/ABS replaced. I just got the truck back on 1-5-2023.
Mfg Campaign: 11500676
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent "Service Electronic Braking System" and ABS lights during usage. Vehicle had the issue at 17500 miles. Dealer replaced ABS Hydraulic Pump. Now at 28000 miles, may need to replace Hydraulic Control Unit. Reviewing online forums, this is common occurrence among Ram Trucks. So common, that parts aren't available. Cost to repair is $2800. FCA knows there is an issue and allows 1000s of vehicle to operate without ABS or Traction control. FCA says it's safe to operate, however this vehicle was designed to tow 32000lbs, how is that safe without ABS or Traction Control? FCA should issue a recall for this known, dangerous, issue.
Corrective Action:
Intermittent "Service Electronic Braking System" and ABS lights during usage. Vehicle had the issue at 17500 miles. Dealer replaced ABS Hydraulic Pump. Now at 28000 miles, may need to replace Hydraulic Control Unit. Reviewing online forums, this is common occurrence among Ram Trucks. So common, that parts aren't available. Cost to repair is $2800. FCA knows there is an issue and allows 1000s of vehicle to operate without ABS or Traction control. FCA says it's safe to operate, however this vehicle was designed to tow 32000lbs, how is that safe without ABS or Traction Control? FCA should issue a recall for this known, dangerous, issue.
Additional Notes:
Intermittent "Service Electronic Braking System" and ABS lights during usage. Vehicle had the issue at 17500 miles. Dealer replaced ABS Hydraulic Pump. Now at 28000 miles, may need to replace Hydraulic Control Unit. Reviewing online forums, this is common occurrence among Ram Trucks. So common, that parts aren't available. Cost to repair is $2800. FCA knows there is an issue and allows 1000s of vehicle to operate without ABS or Traction control. FCA says it's safe to operate, however this vehicle was designed to tow 32000lbs, how is that safe without ABS or Traction Control? FCA should issue a recall for this known, dangerous, issue.
Mfg Campaign: 11500692
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Anti-lock Braking System (ABS) module that works in conjunction with the Hydraulic Control Unit (HCU) is defected. My truck only has 29,000 miles on it, and this is an extreme error on Dodge Ram that needs to be cleared up. I was driving on the highway, and had to pull over since my brakes seemed like they failed when the ABS lights go on and off in the truck. I am at fear when I drive this truck now and the dealership quoted me $680 just for the HCU not even the ABS module. The dealership wants $1800 for a fix that should not happen through the company Dodge. The Dodge dealership said the ABS/HCU parts are on back order since it’s happening to a lot of other Dodge customers. I can’t even get into the truck without the ABS lights going on and off, and I’m worried that the brakes will fail.
Corrective Action:
The Anti-lock Braking System (ABS) module that works in conjunction with the Hydraulic Control Unit (HCU) is defected. My truck only has 29,000 miles on it, and this is an extreme error on Dodge Ram that needs to be cleared up. I was driving on the highway, and had to pull over since my brakes seemed like they failed when the ABS lights go on and off in the truck. I am at fear when I drive this truck now and the dealership quoted me $680 just for the HCU not even the ABS module. The dealership wants $1800 for a fix that should not happen through the company Dodge. The Dodge dealership said the ABS/HCU parts are on back order since it’s happening to a lot of other Dodge customers. I can’t even get into the truck without the ABS lights going on and off, and I’m worried that the brakes will fail.
Additional Notes:
The Anti-lock Braking System (ABS) module that works in conjunction with the Hydraulic Control Unit (HCU) is defected. My truck only has 29,000 miles on it, and this is an extreme error on Dodge Ram that needs to be cleared up. I was driving on the highway, and had to pull over since my brakes seemed like they failed when the ABS lights go on and off in the truck. I am at fear when I drive this truck now and the dealership quoted me $680 just for the HCU not even the ABS module. The dealership wants $1800 for a fix that should not happen through the company Dodge. The Dodge dealership said the ABS/HCU parts are on back order since it’s happening to a lot of other Dodge customers. I can’t even get into the truck without the ABS lights going on and off, and I’m worried that the brakes will fail.
Mfg Campaign: 11500401
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 50 MPH the ABS warning light and the system electric brake warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the hydraulic control unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 91,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 50 MPH the ABS warning light and the system electric brake warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the hydraulic control unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 91,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 50 MPH the ABS warning light and the system electric brake warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the hydraulic control unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 91,000.
Mfg Campaign: 11499940
Recall Date: Jan 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Pump Motor Control failed. This results in ABS system not working.
Corrective Action:
ABS Pump Motor Control failed. This results in ABS system not working.
Additional Notes:
ABS Pump Motor Control failed. This results in ABS system not working.
Mfg Campaign: 11499793
Recall Date: Jan 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent flashes saying service ABS system and Service electric braking system. Then goes away... Braking is affected by this. After 5 mins of research this seems to be a super common problem with these trucks. Why hasn't there been a safety recall done? It also appears that this form has been filled out several times for the same issue. I tow a lot and a truck with 37k miles should not be experiencing these safety issues. Called dealer and they said candidly they all are failing, it cost several thousand to fix and parts are on a 9 month backorder. I do have one question. What's the number of people to get hurt/killed to make this safety recall? I need an actual number. Screen shooting this form!
Corrective Action:
Intermittent flashes saying service ABS system and Service electric braking system. Then goes away... Braking is affected by this. After 5 mins of research this seems to be a super common problem with these trucks. Why hasn't there been a safety recall done? It also appears that this form has been filled out several times for the same issue. I tow a lot and a truck with 37k miles should not be experiencing these safety issues. Called dealer and they said candidly they all are failing, it cost several thousand to fix and parts are on a 9 month backorder. I do have one question. What's the number of people to get hurt/killed to make this safety recall? I need an actual number. Screen shooting this form!
Additional Notes:
Intermittent flashes saying service ABS system and Service electric braking system. Then goes away... Braking is affected by this. After 5 mins of research this seems to be a super common problem with these trucks. Why hasn't there been a safety recall done? It also appears that this form has been filled out several times for the same issue. I tow a lot and a truck with 37k miles should not be experiencing these safety issues. Called dealer and they said candidly they all are failing, it cost several thousand to fix and parts are on a 9 month backorder. I do have one question. What's the number of people to get hurt/killed to make this safety recall? I need an actual number. Screen shooting this form!
Mfg Campaign: 11499708
Recall Date: Jan 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Corrective Action:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Additional Notes:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Mfg Campaign: 11499488
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Corrective Action:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Additional Notes:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Mfg Campaign: 11499488
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Corrective Action:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Additional Notes:
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed…. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Mfg Campaign: 11499488
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake module failure. 1 Looking on the internet this seems to be a known problem with this model. The warning lights go off and on continuously. Dealership has been no help at all. The vehicle is inoperable.. 2 Vehicle only has 49,000 miles and all of the failures seem to happen after the 36,000 mile warranty has expired 3 Vehicle has been inspected by the dealership and brake module failure is the diagnosis. $2800.00 to repair defective module 4 Vehicle is erratic with the cruise
Corrective Action:
Brake module failure. 1 Looking on the internet this seems to be a known problem with this model. The warning lights go off and on continuously. Dealership has been no help at all. The vehicle is inoperable.. 2 Vehicle only has 49,000 miles and all of the failures seem to happen after the 36,000 mile warranty has expired 3 Vehicle has been inspected by the dealership and brake module failure is the diagnosis. $2800.00 to repair defective module 4 Vehicle is erratic with the cruise
Additional Notes:
Brake module failure. 1 Looking on the internet this seems to be a known problem with this model. The warning lights go off and on continuously. Dealership has been no help at all. The vehicle is inoperable.. 2 Vehicle only has 49,000 miles and all of the failures seem to happen after the 36,000 mile warranty has expired 3 Vehicle has been inspected by the dealership and brake module failure is the diagnosis. $2800.00 to repair defective module 4 Vehicle is erratic with the cruise
Mfg Campaign: 11498994
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Bosch CP4 fuel pump internally disintegrated sending metal shavings throughout the fuel system. On the highway accelerating out of a toll both without warning, the truck lost almost all acceleration power and began to shudder. There weren't any preexisting warning lamps or messages. Any time after that when accelerating up to highway speeds quickly or attempting to maintain highway speeds the truck would lose acceleration and begin to shudder. When I took it to a mechanic, they informed me the CP4 fuel pump had "grenaded" and the whole fuel system needed to be replaced. If this had happened when merging into traffic or crossing at an intersection, I could have been hit because I couldn't accelerate as needed. The manufacturer (Ram) is aware of the malfunction and has issued recalls for the 2019 and 2020 years, but not 2018s which have the same exact part. The repairs have been completed on the truck and I have copies of the invoice.
Corrective Action:
The Bosch CP4 fuel pump internally disintegrated sending metal shavings throughout the fuel system. On the highway accelerating out of a toll both without warning, the truck lost almost all acceleration power and began to shudder. There weren't any preexisting warning lamps or messages. Any time after that when accelerating up to highway speeds quickly or attempting to maintain highway speeds the truck would lose acceleration and begin to shudder. When I took it to a mechanic, they informed me the CP4 fuel pump had "grenaded" and the whole fuel system needed to be replaced. If this had happened when merging into traffic or crossing at an intersection, I could have been hit because I couldn't accelerate as needed. The manufacturer (Ram) is aware of the malfunction and has issued recalls for the 2019 and 2020 years, but not 2018s which have the same exact part. The repairs have been completed on the truck and I have copies of the invoice.
Additional Notes:
The Bosch CP4 fuel pump internally disintegrated sending metal shavings throughout the fuel system. On the highway accelerating out of a toll both without warning, the truck lost almost all acceleration power and began to shudder. There weren't any preexisting warning lamps or messages. Any time after that when accelerating up to highway speeds quickly or attempting to maintain highway speeds the truck would lose acceleration and begin to shudder. When I took it to a mechanic, they informed me the CP4 fuel pump had "grenaded" and the whole fuel system needed to be replaced. If this had happened when merging into traffic or crossing at an intersection, I could have been hit because I couldn't accelerate as needed. The manufacturer (Ram) is aware of the malfunction and has issued recalls for the 2019 and 2020 years, but not 2018s which have the same exact part. The repairs have been completed on the truck and I have copies of the invoice.
Mfg Campaign: 11499086
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Corrective Action:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Additional Notes:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Mfg Campaign: 11498763
Recall Date: Dec 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Corrective Action:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Additional Notes:
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can’t use cruise control and it will not pass inspection with the lights on.
Mfg Campaign: 11498763
Recall Date: Dec 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that after taking the vehicle for a radiator repair at Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471) he was made aware of NHTSA Campaign Number: 21V398000 (Wheels) however, the contact stated that he was not informed that the vehicle was repaired. The contact stated that while driving at an undisclosed speed the contact heard an abnormal sound. The contact pulled over to inspect the vehicle for a flat tire however, the contact saw no failures with the tires. There was no warning light illuminated. The contact exited the vehicle and noticed that some of the wheel studs were broken. The vehicle was towed to Advantage Chrysler Dodge Jeep Ram (8311 US-441 suite b, Mt Dora, FL 32757) where it was diagnosed that the rear passenger’s side wheel hubs and studs needed to be replaced. The vehicle remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 102,240.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that after taking the vehicle for a radiator repair at Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471) he was made aware of NHTSA Campaign Number: 21V398000 (Wheels) however, the contact stated that he was not informed that the vehicle was repaired. The contact stated that while driving at an undisclosed speed the contact heard an abnormal sound. The contact pulled over to inspect the vehicle for a flat tire however, the contact saw no failures with the tires. There was no warning light illuminated. The contact exited the vehicle and noticed that some of the wheel studs were broken. The vehicle was towed to Advantage Chrysler Dodge Jeep Ram (8311 US-441 suite b, Mt Dora, FL 32757) where it was diagnosed that the rear passenger’s side wheel hubs and studs needed to be replaced. The vehicle remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 102,240.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that after taking the vehicle for a radiator repair at Phillips Chrysler Jeep Dodge Ram (3440 S Pine Ave, Ocala, FL 34471) he was made aware of NHTSA Campaign Number: 21V398000 (Wheels) however, the contact stated that he was not informed that the vehicle was repaired. The contact stated that while driving at an undisclosed speed the contact heard an abnormal sound. The contact pulled over to inspect the vehicle for a flat tire however, the contact saw no failures with the tires. There was no warning light illuminated. The contact exited the vehicle and noticed that some of the wheel studs were broken. The vehicle was towed to Advantage Chrysler Dodge Jeep Ram (8311 US-441 suite b, Mt Dora, FL 32757) where it was diagnosed that the rear passenger’s side wheel hubs and studs needed to be replaced. The vehicle remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 102,240.
Mfg Campaign: 11498400
Recall Date: Dec 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Corrective Action:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Additional Notes:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Mfg Campaign: 11497973
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Corrective Action:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Additional Notes:
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
Mfg Campaign: 11497973
Recall Date: Dec 19, 2022
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