Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Corrective Action:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Additional Notes:
ABS and Traction Control lights and DIC alarms came on while driving. They stayed on for a few minutes then went off. Also the service trailer brake system message came on. This has happened several times now turning off cruise control too. I reseated all fuses and went for two weeks before it started happening again. Happens sometimes as we go over expansion joints or hit potholes while driving at highway speeds. I notice several other reports of this here at NHTSA site and various RAM forums across various RAM years.
Mfg Campaign: 11488226
Recall Date: Oct 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 45 MPH, the antilock brakes (ABS) and the traction control warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the ABS module and the anti-skid controller to be replaced. The vehicle was not repaired due to parts being on back order. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was 70,780.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 45 MPH, the antilock brakes (ABS) and the traction control warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the ABS module and the anti-skid controller to be replaced. The vehicle was not repaired due to parts being on back order. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was 70,780.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 45 MPH, the antilock brakes (ABS) and the traction control warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the ABS module and the anti-skid controller to be replaced. The vehicle was not repaired due to parts being on back order. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was 70,780.
Mfg Campaign: 11487181
Recall Date: Sep 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am getting two errors: 1) Service anti-lock braking system with the ABS light on; 2) Service electronic brake system with the traction control light lit.
Corrective Action:
I am getting two errors: 1) Service anti-lock braking system with the ABS light on; 2) Service electronic brake system with the traction control light lit.
Additional Notes:
I am getting two errors: 1) Service anti-lock braking system with the ABS light on; 2) Service electronic brake system with the traction control light lit.
Mfg Campaign: 11485692
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control system stopped working with only 33000 miles. Dealer states module and pump need replacement. No warranty as vehicle is 4 years old as no driving during covid. This has happen to 1000's of ram trucks. Repair is $1600. Will have to drive with out repair.
Corrective Action:
Abs and traction control system stopped working with only 33000 miles. Dealer states module and pump need replacement. No warranty as vehicle is 4 years old as no driving during covid. This has happen to 1000's of ram trucks. Repair is $1600. Will have to drive with out repair.
Additional Notes:
Abs and traction control system stopped working with only 33000 miles. Dealer states module and pump need replacement. No warranty as vehicle is 4 years old as no driving during covid. This has happen to 1000's of ram trucks. Repair is $1600. Will have to drive with out repair.
Mfg Campaign: 11485376
Recall Date: Sep 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On Sept 11, 2022, we experienced a heavy rain shower while traveling along I64 westbound in VA. My 7 year old daughter in the back seat informed me the headliner was wet in the rear driver side corner. Upon further inspection the passenger side headliner rear corner was also wet. I inspected the top of the ruck, no damage was noted and the seals all appeared to be in place. There is a Jereco High Rise cap on the bed of the truck and we were pulling a 38' travel trailer at the time. The posted speed limit was 70mph on the stretch of road where the rain was encountered, however we were traveling between 40-60 mph during the rain event. No immediate safety risk was present. However, I'm concerned water intrusion may eventually result in an electrical fire or failure of a required safety device. Should water find it's way into a hidden harness or other electrical component such as the CHMSL (VOQ 10968851) or factory subwoofer which is located below the area which leaked. The vehicle has not been inspected or repaired by a dealer as it is just out of warranty. I did report this to RAM via Ram trucks on-line owner's portal. No warning lamps, messages have been observed at this time.
Corrective Action:
On Sept 11, 2022, we experienced a heavy rain shower while traveling along I64 westbound in VA. My 7 year old daughter in the back seat informed me the headliner was wet in the rear driver side corner. Upon further inspection the passenger side headliner rear corner was also wet. I inspected the top of the ruck, no damage was noted and the seals all appeared to be in place. There is a Jereco High Rise cap on the bed of the truck and we were pulling a 38' travel trailer at the time. The posted speed limit was 70mph on the stretch of road where the rain was encountered, however we were traveling between 40-60 mph during the rain event. No immediate safety risk was present. However, I'm concerned water intrusion may eventually result in an electrical fire or failure of a required safety device. Should water find it's way into a hidden harness or other electrical component such as the CHMSL (VOQ 10968851) or factory subwoofer which is located below the area which leaked. The vehicle has not been inspected or repaired by a dealer as it is just out of warranty. I did report this to RAM via Ram trucks on-line owner's portal. No warning lamps, messages have been observed at this time.
Additional Notes:
On Sept 11, 2022, we experienced a heavy rain shower while traveling along I64 westbound in VA. My 7 year old daughter in the back seat informed me the headliner was wet in the rear driver side corner. Upon further inspection the passenger side headliner rear corner was also wet. I inspected the top of the ruck, no damage was noted and the seals all appeared to be in place. There is a Jereco High Rise cap on the bed of the truck and we were pulling a 38' travel trailer at the time. The posted speed limit was 70mph on the stretch of road where the rain was encountered, however we were traveling between 40-60 mph during the rain event. No immediate safety risk was present. However, I'm concerned water intrusion may eventually result in an electrical fire or failure of a required safety device. Should water find it's way into a hidden harness or other electrical component such as the CHMSL (VOQ 10968851) or factory subwoofer which is located below the area which leaked. The vehicle has not been inspected or repaired by a dealer as it is just out of warranty. I did report this to RAM via Ram trucks on-line owner's portal. No warning lamps, messages have been observed at this time.
Mfg Campaign: 11484622
Recall Date: Sep 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission in my truck has been having problems starting on 9/25/18. On 7/21/22, Grey Chrysler replaced the solenoid in the trans and also did an update. When I brought truck back after the same code, PO871, was thrown again on 08/30/22, I was told the warranty company couldn’t recreate the problem so they would not be fixing my trans. This is the same trans that is in the 2019-2022 Ram 2500 trucks and has a recall on it for the SAME problem.
Corrective Action:
The transmission in my truck has been having problems starting on 9/25/18. On 7/21/22, Grey Chrysler replaced the solenoid in the trans and also did an update. When I brought truck back after the same code, PO871, was thrown again on 08/30/22, I was told the warranty company couldn’t recreate the problem so they would not be fixing my trans. This is the same trans that is in the 2019-2022 Ram 2500 trucks and has a recall on it for the SAME problem.
Additional Notes:
The transmission in my truck has been having problems starting on 9/25/18. On 7/21/22, Grey Chrysler replaced the solenoid in the trans and also did an update. When I brought truck back after the same code, PO871, was thrown again on 08/30/22, I was told the warranty company couldn’t recreate the problem so they would not be fixing my trans. This is the same trans that is in the 2019-2022 Ram 2500 trucks and has a recall on it for the SAME problem.
Mfg Campaign: 11483727
Recall Date: Sep 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Corrective Action:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Additional Notes:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Mfg Campaign: 11479535
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Corrective Action:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Additional Notes:
ABS and EBS sytem is shutting on and off on highway at speeds. This is a random event that started at about 20,000 miles then went away for about 6,000 miles then came back at 29,000 miles whil on a 1,500 trip and is now not going away. The system shuts on and off constantly with chimes and alarms to "service ABS/EBS. I have the truck at the dealership and they advsied it needs to have the ABS pump and control module replaced. I have looked on the internet and see several hundred complaints for the same issue. The delaer says this is not a recall and is not covered by warrenty. To me this seems like a safety issue that is being ignroed by Chrysler corp / Ram. They are looking at the numbers and not enough people have been in accidents to justuify the cost of a recall. I have a video of the issue system turning on and off constntly at about 62 MPH as I enetered the freeway from and on ramp to merge in trafic.
Mfg Campaign: 11479535
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A 2018 3500 RAM WITH 31K MILES JUST EXPERIENCED TWO WARNINGS ON THE DASH. 1. SERVICE ELECTRONIC BRAKE SYSTEM 2. SERVICE ANTI-LOCK BRAKE SYSTEM DIAGNOSED USING OBD BY MIDAS: BOTH ABS MODULE AND PUMP ARE GOING OUT. VEHICLE IS NOT CONSIDERED SAFE TO DRIVE. AREA IS BACKLOGGED FOR THESE PARTS (1000). THIS IS A MAJOR SAFETY ISSUE AS I'M TOLD THIS IS A CRONIC PROBLEM. COST TO REPAIR IS EXCEEDING $1800 NOT INCLUDING THE DIAGNOSIS. CALLED OUR LOCAL DODGE/RAM DEALER AND THEY SAID IT IS NOT ON ANY RECALL. WHY NOT? ITS MY UNDERSTANDING THAT NHTSA INITIATES SAFETY RECALLS WHEN VEHICLES ARE IN PERIL OF CRASHING DUE TO A FAILURE. WE MADE IT HOME BUT IF IT WENT COMPLETELY OUT, WE WOULD NOT BE HAVING THIS DISCUSSION.
Corrective Action:
A 2018 3500 RAM WITH 31K MILES JUST EXPERIENCED TWO WARNINGS ON THE DASH. 1. SERVICE ELECTRONIC BRAKE SYSTEM 2. SERVICE ANTI-LOCK BRAKE SYSTEM DIAGNOSED USING OBD BY MIDAS: BOTH ABS MODULE AND PUMP ARE GOING OUT. VEHICLE IS NOT CONSIDERED SAFE TO DRIVE. AREA IS BACKLOGGED FOR THESE PARTS (1000). THIS IS A MAJOR SAFETY ISSUE AS I'M TOLD THIS IS A CRONIC PROBLEM. COST TO REPAIR IS EXCEEDING $1800 NOT INCLUDING THE DIAGNOSIS. CALLED OUR LOCAL DODGE/RAM DEALER AND THEY SAID IT IS NOT ON ANY RECALL. WHY NOT? ITS MY UNDERSTANDING THAT NHTSA INITIATES SAFETY RECALLS WHEN VEHICLES ARE IN PERIL OF CRASHING DUE TO A FAILURE. WE MADE IT HOME BUT IF IT WENT COMPLETELY OUT, WE WOULD NOT BE HAVING THIS DISCUSSION.
Additional Notes:
A 2018 3500 RAM WITH 31K MILES JUST EXPERIENCED TWO WARNINGS ON THE DASH. 1. SERVICE ELECTRONIC BRAKE SYSTEM 2. SERVICE ANTI-LOCK BRAKE SYSTEM DIAGNOSED USING OBD BY MIDAS: BOTH ABS MODULE AND PUMP ARE GOING OUT. VEHICLE IS NOT CONSIDERED SAFE TO DRIVE. AREA IS BACKLOGGED FOR THESE PARTS (1000). THIS IS A MAJOR SAFETY ISSUE AS I'M TOLD THIS IS A CRONIC PROBLEM. COST TO REPAIR IS EXCEEDING $1800 NOT INCLUDING THE DIAGNOSIS. CALLED OUR LOCAL DODGE/RAM DEALER AND THEY SAID IT IS NOT ON ANY RECALL. WHY NOT? ITS MY UNDERSTANDING THAT NHTSA INITIATES SAFETY RECALLS WHEN VEHICLES ARE IN PERIL OF CRASHING DUE TO A FAILURE. WE MADE IT HOME BUT IF IT WENT COMPLETELY OUT, WE WOULD NOT BE HAVING THIS DISCUSSION.
Mfg Campaign: 11477458
Recall Date: Aug 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
Our 2018 RAM 3500 is factory equipped with Nexen LT235/80R tires. This Ram has 16023 miles on it. We pull a 36 foot 5th wheel RV, weighing approx 15K lbs. When coming home from a trip on July 16th 2022 at 7pm, on I75 south around Sidney Ohio, 15 miles from home. This is a 70 mph zone, when we got to 60 mph the entire cab and bed started shaking and vibrating to where it was hard to keep on the road. At this time we feared of being or causing an accident. We exited and visually inspected the Ram and unit, and visually looked to be fine, We continued home via back county roads at a 35mph speed as the fear was still within us from what we just experienced. On Monday July 18th 2022 I took the Ram to Tires Choice 1101 West Main Street Troy Ohio [XXX]. The tech and I took the Ram out and reproduced exactly what we experienced on July 16th, without the trailer hooked. After inspection while on the lift it was found that the belt was broken on the front passenger tire , and was told we were lucky this did blow hauling a 15k trailer. I replaced all 6 tires in fear that the other tires may also be faulty, and if fear of having or causing an accident to would result in serious injury or even death. After researching this particular Nexen tire I found SEVERAL negative and shocking reviews. THIS TIRE NEEDS TO BE REMOVED AND RECALLED FROM THE PUBLIC. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Our 2018 RAM 3500 is factory equipped with Nexen LT235/80R tires. This Ram has 16023 miles on it. We pull a 36 foot 5th wheel RV, weighing approx 15K lbs. When coming home from a trip on July 16th 2022 at 7pm, on I75 south around Sidney Ohio, 15 miles from home. This is a 70 mph zone, when we got to 60 mph the entire cab and bed started shaking and vibrating to where it was hard to keep on the road. At this time we feared of being or causing an accident. We exited and visually inspected the Ram and unit, and visually looked to be fine, We continued home via back county roads at a 35mph speed as the fear was still within us from what we just experienced. On Monday July 18th 2022 I took the Ram to Tires Choice 1101 West Main Street Troy Ohio [XXX]. The tech and I took the Ram out and reproduced exactly what we experienced on July 16th, without the trailer hooked. After inspection while on the lift it was found that the belt was broken on the front passenger tire , and was told we were lucky this did blow hauling a 15k trailer. I replaced all 6 tires in fear that the other tires may also be faulty, and if fear of having or causing an accident to would result in serious injury or even death. After researching this particular Nexen tire I found SEVERAL negative and shocking reviews. THIS TIRE NEEDS TO BE REMOVED AND RECALLED FROM THE PUBLIC. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Our 2018 RAM 3500 is factory equipped with Nexen LT235/80R tires. This Ram has 16023 miles on it. We pull a 36 foot 5th wheel RV, weighing approx 15K lbs. When coming home from a trip on July 16th 2022 at 7pm, on I75 south around Sidney Ohio, 15 miles from home. This is a 70 mph zone, when we got to 60 mph the entire cab and bed started shaking and vibrating to where it was hard to keep on the road. At this time we feared of being or causing an accident. We exited and visually inspected the Ram and unit, and visually looked to be fine, We continued home via back county roads at a 35mph speed as the fear was still within us from what we just experienced. On Monday July 18th 2022 I took the Ram to Tires Choice 1101 West Main Street Troy Ohio [XXX]. The tech and I took the Ram out and reproduced exactly what we experienced on July 16th, without the trailer hooked. After inspection while on the lift it was found that the belt was broken on the front passenger tire , and was told we were lucky this did blow hauling a 15k trailer. I replaced all 6 tires in fear that the other tires may also be faulty, and if fear of having or causing an accident to would result in serious injury or even death. After researching this particular Nexen tire I found SEVERAL negative and shocking reviews. THIS TIRE NEEDS TO BE REMOVED AND RECALLED FROM THE PUBLIC. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11474527
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Corrective Action:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Additional Notes:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Mfg Campaign: 11469850
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Corrective Action:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Additional Notes:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Mfg Campaign: 11469850
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Corrective Action:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Additional Notes:
Unsafe and very hesitant acceleration nearly causing accidents. Long lag time between pressing the accelerator and engine responding to throttle input.
Mfg Campaign: 11469850
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has 22000 miles ABS and traction control lights constantly coming on and off along with service electronic braking system warning. Kicks the cruise control off every time it pops up. The cause is the abs module which apparently is a very common issue on these trucks and costs over $1000 to repair
Corrective Action:
Truck has 22000 miles ABS and traction control lights constantly coming on and off along with service electronic braking system warning. Kicks the cruise control off every time it pops up. The cause is the abs module which apparently is a very common issue on these trucks and costs over $1000 to repair
Additional Notes:
Truck has 22000 miles ABS and traction control lights constantly coming on and off along with service electronic braking system warning. Kicks the cruise control off every time it pops up. The cause is the abs module which apparently is a very common issue on these trucks and costs over $1000 to repair
Mfg Campaign: 11468241
Recall Date: Jun 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Corrective Action:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Additional Notes:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Mfg Campaign: 11466048
Recall Date: May 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Corrective Action:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Additional Notes:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Mfg Campaign: 11466048
Recall Date: May 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Corrective Action:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Additional Notes:
The ABS Anti lock lights came on and says check Electrical Brake System. Dealer said The ABS anti lock brake pump assembly was bad and it was on me to replace it. This is a big safety Issue to me. I got a 2018 3500 ram and paying big money for a truck and my safety, there should be a recall before some people get kill.
Mfg Campaign: 11466048
Recall Date: May 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the contact observed that the check engine warning light was illuminated and the coolant temperature warning light was also illuminated. The contact pulled over safely and turned off the vehicle. The contact drove the vehicle to a dealer where it was diagnosed and determined that the thermostat, coolant sensor, and air intake heater relay needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V798000 (Electrical System) however, neither the VIN nor the vehicle year was included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the contact observed that the check engine warning light was illuminated and the coolant temperature warning light was also illuminated. The contact pulled over safely and turned off the vehicle. The contact drove the vehicle to a dealer where it was diagnosed and determined that the thermostat, coolant sensor, and air intake heater relay needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V798000 (Electrical System) however, neither the VIN nor the vehicle year was included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the contact observed that the check engine warning light was illuminated and the coolant temperature warning light was also illuminated. The contact pulled over safely and turned off the vehicle. The contact drove the vehicle to a dealer where it was diagnosed and determined that the thermostat, coolant sensor, and air intake heater relay needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V798000 (Electrical System) however, neither the VIN nor the vehicle year was included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11464844
Recall Date: May 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Corrective Action:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Additional Notes:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Mfg Campaign: 11464183
Recall Date: May 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Corrective Action:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Additional Notes:
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.
Mfg Campaign: 11464183
Recall Date: May 11, 2022
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