Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Corrective Action:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Additional Notes:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Mfg Campaign: 11544565
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Corrective Action:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Additional Notes:
I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again. When the road is wet you have to be careful with the brakes. I went to the local dealer in Bryan, TX and showed him the warning lights and he told me that I had a bad sensor in the truck. The cost could be as high as $1500.00. The dealership told me that they repair on an average (2) two trucks a DAY foy this PROBLEM. I had the truck checked for any codes in the system and the tech told me that I did not have any codes but yet the tech could see both warning lights on my dash. ABS light and Traction control light.
Mfg Campaign: 11544565
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Corrective Action:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Additional Notes:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Mfg Campaign: 11543986
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Corrective Action:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Additional Notes:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Mfg Campaign: 11543986
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Corrective Action:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Additional Notes:
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.
Mfg Campaign: 11543986
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 28, 2023, while travelling Northbound on Hwy 287 N, the engine brake automatically engaged without depressing the brake pedal or decelerating. Prior to this, there was no indication of any problem. No messages or warning lights appeared. I notified Karl Klement Dodge in Decatur Texas to inquire about braking problems or recalls affecting this model. I was told that I had no recalls, and they were unaware of any similar issues. On 9/11/23, after travelling approximately six miles, the ABS and traction control yellow warning indicator light illuminated and an audible warning ding initiated. These warning lights came on and off at recurring intervals, on multiple occasions. Eventually, the service ABS system warning initiated on the center control panel. At this point, I had driven no further than 8 miles. I proceeded to an independent service center in Bridgeport, Texas and spoke with a certified mechanic. He did a computerized diagnostic which indicated the HCU/ABS Module system was showing to be defective. The mechanic stated that they have had to replace this item on other vehicles recently. I again notified the Karl Klement Dodge dealership to inquire about my warranty or a recall or any other problems relating to the ABS or other braking system components. I was told that it would not be covered under warranty, and that there were no problems with the braking system on the particular model, nor recalls but that I could, "bring it in if [I] want to." The current mileage on this vehicle is only 24,314 miles as of 9/11/23. Due to the safety necessity of the braking system, it is a severe safety concern. Upon further research, I have found multiple parties with similar problems with the ABS system on this model.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 28, 2023, while travelling Northbound on Hwy 287 N, the engine brake automatically engaged without depressing the brake pedal or decelerating. Prior to this, there was no indication of any problem. No messages or warning lights appeared. I notified Karl Klement Dodge in Decatur Texas to inquire about braking problems or recalls affecting this model. I was told that I had no recalls, and they were unaware of any similar issues. On 9/11/23, after travelling approximately six miles, the ABS and traction control yellow warning indicator light illuminated and an audible warning ding initiated. These warning lights came on and off at recurring intervals, on multiple occasions. Eventually, the service ABS system warning initiated on the center control panel. At this point, I had driven no further than 8 miles. I proceeded to an independent service center in Bridgeport, Texas and spoke with a certified mechanic. He did a computerized diagnostic which indicated the HCU/ABS Module system was showing to be defective. The mechanic stated that they have had to replace this item on other vehicles recently. I again notified the Karl Klement Dodge dealership to inquire about my warranty or a recall or any other problems relating to the ABS or other braking system components. I was told that it would not be covered under warranty, and that there were no problems with the braking system on the particular model, nor recalls but that I could, "bring it in if [I] want to." The current mileage on this vehicle is only 24,314 miles as of 9/11/23. Due to the safety necessity of the braking system, it is a severe safety concern. Upon further research, I have found multiple parties with similar problems with the ABS system on this model.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? On July 28, 2023, while travelling Northbound on Hwy 287 N, the engine brake automatically engaged without depressing the brake pedal or decelerating. Prior to this, there was no indication of any problem. No messages or warning lights appeared. I notified Karl Klement Dodge in Decatur Texas to inquire about braking problems or recalls affecting this model. I was told that I had no recalls, and they were unaware of any similar issues. On 9/11/23, after travelling approximately six miles, the ABS and traction control yellow warning indicator light illuminated and an audible warning ding initiated. These warning lights came on and off at recurring intervals, on multiple occasions. Eventually, the service ABS system warning initiated on the center control panel. At this point, I had driven no further than 8 miles. I proceeded to an independent service center in Bridgeport, Texas and spoke with a certified mechanic. He did a computerized diagnostic which indicated the HCU/ABS Module system was showing to be defective. The mechanic stated that they have had to replace this item on other vehicles recently. I again notified the Karl Klement Dodge dealership to inquire about my warranty or a recall or any other problems relating to the ABS or other braking system components. I was told that it would not be covered under warranty, and that there were no problems with the braking system on the particular model, nor recalls but that I could, "bring it in if [I] want to." The current mileage on this vehicle is only 24,314 miles as of 9/11/23. Due to the safety necessity of the braking system, it is a severe safety concern. Upon further research, I have found multiple parties with similar problems with the ABS system on this model.
Mfg Campaign: 11543956
Recall Date: Sep 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock brakes Malfunctioning dealer Says Wont fix it under extended warranty Does Not allow antilock brakes to function properly
Corrective Action:
Antilock brakes Malfunctioning dealer Says Wont fix it under extended warranty Does Not allow antilock brakes to function properly
Additional Notes:
Antilock brakes Malfunctioning dealer Says Wont fix it under extended warranty Does Not allow antilock brakes to function properly
Mfg Campaign: 11543655
Recall Date: Sep 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control lights intermittently comes on and then will go off after a few minutes and "service electronic braking system" message appears. This may happen 25 times in a 5 mile trip and the next day not do it on a 30 mile trip. DTC C0020-01. Safety issue since ABS not working correctly and parts are very difficult to find. This is an on going problem, not a one time occurrence.
Corrective Action:
ABS and Traction Control lights intermittently comes on and then will go off after a few minutes and "service electronic braking system" message appears. This may happen 25 times in a 5 mile trip and the next day not do it on a 30 mile trip. DTC C0020-01. Safety issue since ABS not working correctly and parts are very difficult to find. This is an on going problem, not a one time occurrence.
Additional Notes:
ABS and Traction Control lights intermittently comes on and then will go off after a few minutes and "service electronic braking system" message appears. This may happen 25 times in a 5 mile trip and the next day not do it on a 30 mile trip. DTC C0020-01. Safety issue since ABS not working correctly and parts are very difficult to find. This is an on going problem, not a one time occurrence.
Mfg Campaign: 11543736
Recall Date: Sep 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Already had hcu replaced once now its bad again this truck never goes off road the first time was at 9953 miles now the second time 30550 miles these parts are not even available there has to be something done there no excuse for this to happen. So many complaints about these parts we need a recall
Corrective Action:
Already had hcu replaced once now its bad again this truck never goes off road the first time was at 9953 miles now the second time 30550 miles these parts are not even available there has to be something done there no excuse for this to happen. So many complaints about these parts we need a recall
Additional Notes:
Already had hcu replaced once now its bad again this truck never goes off road the first time was at 9953 miles now the second time 30550 miles these parts are not even available there has to be something done there no excuse for this to happen. So many complaints about these parts we need a recall
Mfg Campaign: 11543490
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The "Service ABS" warning light randomly started coming on in the dashboard display. Sometimes it alerts every few seconds, other times it may not alert for days. When this happens I experience a loss of anti-lock brakes, traction control, and cruise control. This truck is used to pull heavy loads and the random loss of anti-lock brakes is not good. My local dealer says that parts are on on back order for many months. The potential loss of braking is scares me and is a danger to others around me. Yes, the vehicle is available for inspection.
Corrective Action:
The "Service ABS" warning light randomly started coming on in the dashboard display. Sometimes it alerts every few seconds, other times it may not alert for days. When this happens I experience a loss of anti-lock brakes, traction control, and cruise control. This truck is used to pull heavy loads and the random loss of anti-lock brakes is not good. My local dealer says that parts are on on back order for many months. The potential loss of braking is scares me and is a danger to others around me. Yes, the vehicle is available for inspection.
Additional Notes:
The "Service ABS" warning light randomly started coming on in the dashboard display. Sometimes it alerts every few seconds, other times it may not alert for days. When this happens I experience a loss of anti-lock brakes, traction control, and cruise control. This truck is used to pull heavy loads and the random loss of anti-lock brakes is not good. My local dealer says that parts are on on back order for many months. The potential loss of braking is scares me and is a danger to others around me. Yes, the vehicle is available for inspection.
Mfg Campaign: 11542842
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Corrective Action:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Additional Notes:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Mfg Campaign: 11542883
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Corrective Action:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Additional Notes:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Mfg Campaign: 11542883
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Corrective Action:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Additional Notes:
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Mfg Campaign: 11542883
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module has been replaced 2 times after factory modules have failed. I now have a 3rd failure and Ram says unit is under engineering review. 82,000 miles on truck.
Corrective Action:
ABS module has been replaced 2 times after factory modules have failed. I now have a 3rd failure and Ram says unit is under engineering review. 82,000 miles on truck.
Additional Notes:
ABS module has been replaced 2 times after factory modules have failed. I now have a 3rd failure and Ram says unit is under engineering review. 82,000 miles on truck.
Mfg Campaign: 11542616
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Corrective Action:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Additional Notes:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Mfg Campaign: 11542537
Recall Date: Sep 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Corrective Action:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Additional Notes:
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Mfg Campaign: 11542537
Recall Date: Sep 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Auto brake anti skid components failing creating unsafe brake operation while towing a 15,000 lb trailer. Dealer states parts won't be available for at least 18 months. This is a hard fault and can't be reset.Dealer states this is a high failure item on these trucks.
Corrective Action:
Auto brake anti skid components failing creating unsafe brake operation while towing a 15,000 lb trailer. Dealer states parts won't be available for at least 18 months. This is a hard fault and can't be reset.Dealer states this is a high failure item on these trucks.
Additional Notes:
Auto brake anti skid components failing creating unsafe brake operation while towing a 15,000 lb trailer. Dealer states parts won't be available for at least 18 months. This is a hard fault and can't be reset.Dealer states this is a high failure item on these trucks.
Mfg Campaign: 11542327
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message.
Corrective Action:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message.
Additional Notes:
The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message.
Mfg Campaign: 11541646
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Corrective Action:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Additional Notes:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Mfg Campaign: 11541431
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Corrective Action:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Additional Notes:
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Mfg Campaign: 11541431
Recall Date: Aug 29, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury