RAM 3500 2018

Complete listing of complaints and recalls for this vehicle

962
Complaints
15
Recalls

Complaints & Recalls

962 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

962 Complaints
Chrysler (fca Us, Llc)
Campaign: 11596022 Other
Jun 23, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

Corrective Action:

ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

Additional Notes:

ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

Manufacturer: RAM
Mfg Campaign: 11596022
Notice Date: Jun 23, 2024
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11595908 Other
Jun 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The vehicle is displaying a "Service Electric Brake System" message indicating failure of the HCU and ABS system and possibly affecting stability control. There is a lengthy history of this issue with the 2500 and 3500 trucks but no fix, resolution or recall appears to be available for this issue.

Corrective Action:

The vehicle is displaying a "Service Electric Brake System" message indicating failure of the HCU and ABS system and possibly affecting stability control. There is a lengthy history of this issue with the 2500 and 3500 trucks but no fix, resolution or recall appears to be available for this issue.

Additional Notes:

The vehicle is displaying a "Service Electric Brake System" message indicating failure of the HCU and ABS system and possibly affecting stability control. There is a lengthy history of this issue with the 2500 and 3500 trucks but no fix, resolution or recall appears to be available for this issue.

Manufacturer: RAM
Mfg Campaign: 11595908
Notice Date: Jun 22, 2024
Recall Date: Jun 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11594394 Other
Jun 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Corrective Action:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Additional Notes:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Manufacturer: RAM
Mfg Campaign: 11594394
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11594394 Other
Jun 14, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Corrective Action:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Additional Notes:

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

Manufacturer: RAM
Mfg Campaign: 11594394
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11594124 Other
Jun 13, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Corrective Action:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Additional Notes:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Manufacturer: RAM
Mfg Campaign: 11594124
Notice Date: Jun 13, 2024
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11594124 Other
Jun 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Corrective Action:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Additional Notes:

I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

Manufacturer: RAM
Mfg Campaign: 11594124
Notice Date: Jun 13, 2024
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11593854 Other
Jun 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My anit lock brake warning keeps going on and off

Corrective Action:

My anit lock brake warning keeps going on and off

Additional Notes:

My anit lock brake warning keeps going on and off

Manufacturer: RAM
Mfg Campaign: 11593854
Notice Date: Jun 12, 2024
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11593940 Other
Jun 12, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the Electronic Braking System warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module needed to be replaced. The vehicle was taken to a local dealer and the contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under warranty. The contact requested to buy the parts to repair the vehicle; however, the manufacturer refused to sell the contact the parts. The failed mileage was approximately 160,000.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the Electronic Braking System warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module needed to be replaced. The vehicle was taken to a local dealer and the contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under warranty. The contact requested to buy the parts to repair the vehicle; however, the manufacturer refused to sell the contact the parts. The failed mileage was approximately 160,000.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the Electronic Braking System warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module needed to be replaced. The vehicle was taken to a local dealer and the contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under warranty. The contact requested to buy the parts to repair the vehicle; however, the manufacturer refused to sell the contact the parts. The failed mileage was approximately 160,000.

Manufacturer: RAM
Mfg Campaign: 11593940
Notice Date: Jun 12, 2024
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11593588 Other
Jun 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction light on dash. At 72,000 miles, I'm unable to drive my truck due to ABS module back ordered. Either I drive it and take a risk, or let it sit and rot. Purchased brand new in 2019. I have paid 965.00 monthly since 2019 and still owe 12,000 for a vehicle I do not feel safe in. I can't send a invoice, because the mechanic is not able to fix due to lack of parts.

Corrective Action:

ABS and traction light on dash. At 72,000 miles, I'm unable to drive my truck due to ABS module back ordered. Either I drive it and take a risk, or let it sit and rot. Purchased brand new in 2019. I have paid 965.00 monthly since 2019 and still owe 12,000 for a vehicle I do not feel safe in. I can't send a invoice, because the mechanic is not able to fix due to lack of parts.

Additional Notes:

ABS and traction light on dash. At 72,000 miles, I'm unable to drive my truck due to ABS module back ordered. Either I drive it and take a risk, or let it sit and rot. Purchased brand new in 2019. I have paid 965.00 monthly since 2019 and still owe 12,000 for a vehicle I do not feel safe in. I can't send a invoice, because the mechanic is not able to fix due to lack of parts.

Manufacturer: RAM
Mfg Campaign: 11593588
Notice Date: Jun 11, 2024
Recall Date: Jun 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11593600 Other
Jun 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a problem.

Corrective Action:

Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a problem.

Additional Notes:

Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a problem.

Manufacturer: RAM
Mfg Campaign: 11593600
Notice Date: Jun 11, 2024
Recall Date: Jun 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11592563 Other
Jun 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles

Corrective Action:

anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles

Additional Notes:

anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles

Manufacturer: RAM
Mfg Campaign: 11592563
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11592595 Other
Jun 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Corrective Action:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Additional Notes:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Manufacturer: RAM
Mfg Campaign: 11592595
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11592595 Other
Jun 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Corrective Action:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Additional Notes:

1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.

Manufacturer: RAM
Mfg Campaign: 11592595
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11592194 Other
Jun 3, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the "ABS System Fault” message was displayed. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and ABS pump. The vehicle was repaired, but the failure reoccurred 7-months later. The vehicle was taken back to the dealer and was diagnosed with ABS control module and ABS pump failures. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and it was determined that the ABS control module and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the "ABS System Fault” message was displayed. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and ABS pump. The vehicle was repaired, but the failure reoccurred 7-months later. The vehicle was taken back to the dealer and was diagnosed with ABS control module and ABS pump failures. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and it was determined that the ABS control module and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the "ABS System Fault” message was displayed. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and ABS pump. The vehicle was repaired, but the failure reoccurred 7-months later. The vehicle was taken back to the dealer and was diagnosed with ABS control module and ABS pump failures. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and it was determined that the ABS control module and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.

Manufacturer: RAM
Mfg Campaign: 11592194
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11592301 Other
Jun 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Corrective Action:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Additional Notes:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Manufacturer: RAM
Mfg Campaign: 11592301
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11592301 Other
Jun 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Corrective Action:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Additional Notes:

Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

Manufacturer: RAM
Mfg Campaign: 11592301
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11591523 Other
May 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Corrective Action:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Additional Notes:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Manufacturer: RAM
Mfg Campaign: 11591523
Notice Date: May 30, 2024
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11591523 Other
May 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Corrective Action:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Additional Notes:

ABS AND TRACTION CONTROL LIGHTS ON DUE TO FAILURE OF ABS MODULE AND PUMP. NO ACCIDENT BUT FEEL THERE COULD BE A PROBLEM IN THE FUTURE CONSIDERING THIS IS A SAFETY ISSUE

Manufacturer: RAM
Mfg Campaign: 11591523
Notice Date: May 30, 2024
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11591578 Other
May 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Loss of ABS braking and traction control

Corrective Action:

Loss of ABS braking and traction control

Additional Notes:

Loss of ABS braking and traction control

Manufacturer: RAM
Mfg Campaign: 11591578
Notice Date: May 30, 2024
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11591214 Other
May 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service and systems and service electronics brake system warnings at approx 50000 miles. Dealer is saying it is an HCU failure

Corrective Action:

Service and systems and service electronics brake system warnings at approx 50000 miles. Dealer is saying it is an HCU failure

Additional Notes:

Service and systems and service electronics brake system warnings at approx 50000 miles. Dealer is saying it is an HCU failure

Manufacturer: RAM
Mfg Campaign: 11591214
Notice Date: May 29, 2024
Recall Date: May 29, 2024

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