Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS FAILURE / DEALER WAITING ON PART FOR OVER ONE YEAR
Corrective Action:
ABS FAILURE / DEALER WAITING ON PART FOR OVER ONE YEAR
Additional Notes:
ABS FAILURE / DEALER WAITING ON PART FOR OVER ONE YEAR
Mfg Campaign: 11585157
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Corrective Action:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Additional Notes:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Mfg Campaign: 11584361
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Corrective Action:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Additional Notes:
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.
Mfg Campaign: 11584361
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584363
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584363
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022–Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584363
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I get a message on my dash to service antilock brake system. The lights come on as well as the check engine light and there is a bell that dings when this happens.
Corrective Action:
I get a message on my dash to service antilock brake system. The lights come on as well as the check engine light and there is a bell that dings when this happens.
Additional Notes:
I get a message on my dash to service antilock brake system. The lights come on as well as the check engine light and there is a bell that dings when this happens.
Mfg Campaign: 11583227
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS brake module fails and the vehicle looses its ABS braking capability. Other functions are affected as well, anti skid and cruise control. Major safety issue! This vehicle is now in need of 3rd module in under 100,000 miles. This is unacceptable Stellantis/Chysler Corporation has full knowledge of this component weakness and has not improved or recalled this part. Thank you
Corrective Action:
ABS brake module fails and the vehicle looses its ABS braking capability. Other functions are affected as well, anti skid and cruise control. Major safety issue! This vehicle is now in need of 3rd module in under 100,000 miles. This is unacceptable Stellantis/Chysler Corporation has full knowledge of this component weakness and has not improved or recalled this part. Thank you
Additional Notes:
ABS brake module fails and the vehicle looses its ABS braking capability. Other functions are affected as well, anti skid and cruise control. Major safety issue! This vehicle is now in need of 3rd module in under 100,000 miles. This is unacceptable Stellantis/Chysler Corporation has full knowledge of this component weakness and has not improved or recalled this part. Thank you
Mfg Campaign: 11583253
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control continues to fail. I bought all new sensors. Then replaced abs module and pump and lights went away, after a year they all came back on and it's a repeat process.
Corrective Action:
Abs and traction control continues to fail. I bought all new sensors. Then replaced abs module and pump and lights went away, after a year they all came back on and it's a repeat process.
Additional Notes:
Abs and traction control continues to fail. I bought all new sensors. Then replaced abs module and pump and lights went away, after a year they all came back on and it's a repeat process.
Mfg Campaign: 11583165
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The alarm light and bell goes off. The 'Service Antilock Brake System' and 'Service Electronic Braking System' lights flash. This occurs intermittently while pulling a 5th wheel camper. The brakes work @ 30-40% strength. This is a safety issue. We thought it was an issue with the campers breaks, however, after connecting it to another trailer, the same thing happened. We had to take it to the dealership with a trailer to get it to repeat issue so that they could determine what the issue was. The Dealership ran a Diagnosis on the truck and the DTC, Diagnosis Trouble Code was C0020-01 ABS Pump General Failure. The dealership recommended replacing the HCU, Hydraulic Control Unit. They did not have the part and said it was on backorder. The unit costs $830.49. This doesn't include labor.
Corrective Action:
The alarm light and bell goes off. The 'Service Antilock Brake System' and 'Service Electronic Braking System' lights flash. This occurs intermittently while pulling a 5th wheel camper. The brakes work @ 30-40% strength. This is a safety issue. We thought it was an issue with the campers breaks, however, after connecting it to another trailer, the same thing happened. We had to take it to the dealership with a trailer to get it to repeat issue so that they could determine what the issue was. The Dealership ran a Diagnosis on the truck and the DTC, Diagnosis Trouble Code was C0020-01 ABS Pump General Failure. The dealership recommended replacing the HCU, Hydraulic Control Unit. They did not have the part and said it was on backorder. The unit costs $830.49. This doesn't include labor.
Additional Notes:
The alarm light and bell goes off. The 'Service Antilock Brake System' and 'Service Electronic Braking System' lights flash. This occurs intermittently while pulling a 5th wheel camper. The brakes work @ 30-40% strength. This is a safety issue. We thought it was an issue with the campers breaks, however, after connecting it to another trailer, the same thing happened. We had to take it to the dealership with a trailer to get it to repeat issue so that they could determine what the issue was. The Dealership ran a Diagnosis on the truck and the DTC, Diagnosis Trouble Code was C0020-01 ABS Pump General Failure. The dealership recommended replacing the HCU, Hydraulic Control Unit. They did not have the part and said it was on backorder. The unit costs $830.49. This doesn't include labor.
Mfg Campaign: 11582448
Recall Date: Apr 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Abs warning light indicator is on. Dealership says abs module and pump have to be replaced, but parts are not available. I've been waiting since Nov of 2023.
Corrective Action:
Abs warning light indicator is on. Dealership says abs module and pump have to be replaced, but parts are not available. I've been waiting since Nov of 2023.
Additional Notes:
Abs warning light indicator is on. Dealership says abs module and pump have to be replaced, but parts are not available. I've been waiting since Nov of 2023.
Mfg Campaign: 11582242
Recall Date: Apr 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Originally had a warning light show on the dash that said electronic brake system failure and an ABS warning light. Spent over $800 to have this problem repaired and in less than a year the part failed again and same problem occurred. However, his time due to price increases the repair will cost over $1200. When this happens you lose your ABS brakes as well as the ability to operate the cruise control. This is a known safety issue with thousands of trucks affected and Ram refuses to address the problem other than to charge the consumer to replace a part which will knowingly fail again. Even worse, according to my dealer the part isn’t currently available and their recommendation is to not drive the truck until the problem is fixed because the ABS brake failure is a huge risk/liability. I would really appreciate you looking into this matter and please contact me with any help/info that you may have.
Corrective Action:
Originally had a warning light show on the dash that said electronic brake system failure and an ABS warning light. Spent over $800 to have this problem repaired and in less than a year the part failed again and same problem occurred. However, his time due to price increases the repair will cost over $1200. When this happens you lose your ABS brakes as well as the ability to operate the cruise control. This is a known safety issue with thousands of trucks affected and Ram refuses to address the problem other than to charge the consumer to replace a part which will knowingly fail again. Even worse, according to my dealer the part isn’t currently available and their recommendation is to not drive the truck until the problem is fixed because the ABS brake failure is a huge risk/liability. I would really appreciate you looking into this matter and please contact me with any help/info that you may have.
Additional Notes:
Originally had a warning light show on the dash that said electronic brake system failure and an ABS warning light. Spent over $800 to have this problem repaired and in less than a year the part failed again and same problem occurred. However, his time due to price increases the repair will cost over $1200. When this happens you lose your ABS brakes as well as the ability to operate the cruise control. This is a known safety issue with thousands of trucks affected and Ram refuses to address the problem other than to charge the consumer to replace a part which will knowingly fail again. Even worse, according to my dealer the part isn’t currently available and their recommendation is to not drive the truck until the problem is fixed because the ABS brake failure is a huge risk/liability. I would really appreciate you looking into this matter and please contact me with any help/info that you may have.
Mfg Campaign: 11581589
Recall Date: Apr 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. Repeated alarms for "Service electronic braking system" & "Service antilock brake system". 2. Loses crus-control during alarm. 3. Loses Posi-track system during alarm.
Corrective Action:
1. Repeated alarms for "Service electronic braking system" & "Service antilock brake system". 2. Loses crus-control during alarm. 3. Loses Posi-track system during alarm.
Additional Notes:
1. Repeated alarms for "Service electronic braking system" & "Service antilock brake system". 2. Loses crus-control during alarm. 3. Loses Posi-track system during alarm.
Mfg Campaign: 11581499
Recall Date: Apr 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Corrective Action:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Additional Notes:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Mfg Campaign: 11580974
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Corrective Action:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Additional Notes:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Mfg Campaign: 11580974
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Corrective Action:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Additional Notes:
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is??? I dont really know what options i have at this point. Please help!
Mfg Campaign: 11580974
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Corrective Action:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Additional Notes:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Mfg Campaign: 11581019
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Corrective Action:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Additional Notes:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Mfg Campaign: 11581019
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Corrective Action:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Additional Notes:
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.
Mfg Campaign: 11581019
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
abs lite comes on no parts available 60,000 truck not safe to drive mine not only one ingoing trouble with a lot of
Corrective Action:
abs lite comes on no parts available 60,000 truck not safe to drive mine not only one ingoing trouble with a lot of
Additional Notes:
abs lite comes on no parts available 60,000 truck not safe to drive mine not only one ingoing trouble with a lot of
Mfg Campaign: 11580266
Recall Date: Mar 31, 2024
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