Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Electronic Braking control modules have not been working for 13+ months. Originally diagnosed by dealership July 2023. Been trying to get RAM / Stellantis to fix it. Been told parts are back ordered or not available due to re-engineering. Have heard there are hundreds of trucks impacted at each dealership. Why hasn’t there been a recall and why is RAM not helping me to get it resolved? Another call with them today 8/13/2024 and the dealership just needs the approval for cost for the HCU and RAM Customer Care is not responding and when they do, it takes days and no resolution.
Corrective Action:
ABS and Electronic Braking control modules have not been working for 13+ months. Originally diagnosed by dealership July 2023. Been trying to get RAM / Stellantis to fix it. Been told parts are back ordered or not available due to re-engineering. Have heard there are hundreds of trucks impacted at each dealership. Why hasn’t there been a recall and why is RAM not helping me to get it resolved? Another call with them today 8/13/2024 and the dealership just needs the approval for cost for the HCU and RAM Customer Care is not responding and when they do, it takes days and no resolution.
Additional Notes:
ABS and Electronic Braking control modules have not been working for 13+ months. Originally diagnosed by dealership July 2023. Been trying to get RAM / Stellantis to fix it. Been told parts are back ordered or not available due to re-engineering. Have heard there are hundreds of trucks impacted at each dealership. Why hasn’t there been a recall and why is RAM not helping me to get it resolved? Another call with them today 8/13/2024 and the dealership just needs the approval for cost for the HCU and RAM Customer Care is not responding and when they do, it takes days and no resolution.
Mfg Campaign: 11608310
Recall Date: Aug 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while starting the vehicle and while driving at various speeds, the service ABS and brake system messages were displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the contact that the failure could be related to the HECU. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,700.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while starting the vehicle and while driving at various speeds, the service ABS and brake system messages were displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the contact that the failure could be related to the HECU. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,700.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while starting the vehicle and while driving at various speeds, the service ABS and brake system messages were displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the contact that the failure could be related to the HECU. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,700.
Mfg Campaign: 11607614
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU / ABS system failed at 34,000 miles resulting in the ABS system and speed control system not working as designed. It was a costly repair not covered under warranty however it needed to be repaired as not having the braking system working as designed was unsafe. This is a known issue with the 2017 and 2018 RAM heavy duty trucks. This unit was recalled on newer models however the the 2017 and 2018 models were not recalled resulting in an expensive required repair.
Corrective Action:
HCU / ABS system failed at 34,000 miles resulting in the ABS system and speed control system not working as designed. It was a costly repair not covered under warranty however it needed to be repaired as not having the braking system working as designed was unsafe. This is a known issue with the 2017 and 2018 RAM heavy duty trucks. This unit was recalled on newer models however the the 2017 and 2018 models were not recalled resulting in an expensive required repair.
Additional Notes:
HCU / ABS system failed at 34,000 miles resulting in the ABS system and speed control system not working as designed. It was a costly repair not covered under warranty however it needed to be repaired as not having the braking system working as designed was unsafe. This is a known issue with the 2017 and 2018 RAM heavy duty trucks. This unit was recalled on newer models however the the 2017 and 2018 models were not recalled resulting in an expensive required repair.
Mfg Campaign: 11607189
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Corrective Action:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Additional Notes:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Mfg Campaign: 11606130
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Corrective Action:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Additional Notes:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Mfg Campaign: 11606130
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Corrective Action:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Additional Notes:
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
Mfg Campaign: 11606130
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Mfg Campaign: 11605835
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and stated that the failure was a known issue. The dealer stated that the ABS Control Module needed to be replaced. The vehicle was not repaired because the part was not available. The contact was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was 67,500.
Mfg Campaign: 11605835
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Corrective Action:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Additional Notes:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Mfg Campaign: 11605985
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Corrective Action:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Additional Notes:
The ABS warning system is constantly going off with dash warning lights and alarm, it turns off cruse control when this happens. The truck is unsafe with out the abs working and dangerous because it will turn off the cruse when the error is displayed causing unexpended deacceleration. This happens when ever the veh is driven over and over. I took it to the local ram dealership. They told me that they can not figure out what the issue is......They told me I have to leave the truck at the dealership for a week at my expense (gas and insurance and they would not be responsible for damage) so they could drive it around and "test" it they were very unhelpful, they said they never ran across this issue prior. They were very stubborn on the actual issue and would not answer questions In the mean time the dealer attempted to sell me an oil change and oil filter change for close to $1000.00 that they were very insistent on. (with less that 3000 miles on the current oil and filter change) so this was unneeded. They were using the fault to upsell service and no attempt to correct it.
Mfg Campaign: 11605985
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repeated, intermittent warning to service electronic braking system and service antilock braking system, both of which cause the cruise control to disengage. On multiple occasions, the disengagement of the cruise control has nearly caused me to be hit from the rear. Multiple forum posts indicate that this is a common problem.
Corrective Action:
Repeated, intermittent warning to service electronic braking system and service antilock braking system, both of which cause the cruise control to disengage. On multiple occasions, the disengagement of the cruise control has nearly caused me to be hit from the rear. Multiple forum posts indicate that this is a common problem.
Additional Notes:
Repeated, intermittent warning to service electronic braking system and service antilock braking system, both of which cause the cruise control to disengage. On multiple occasions, the disengagement of the cruise control has nearly caused me to be hit from the rear. Multiple forum posts indicate that this is a common problem.
Mfg Campaign: 11605657
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service antilock braking system and service electronic braking system along with traction control light and message flash on and off intermittently. Have had mechanic look at it and was told dealer would need to see it. Have been on a few online forums and this seems to be something that many people have had issues with. Is there any kind of recall I’m missing on this issue? Thank you
Corrective Action:
Service antilock braking system and service electronic braking system along with traction control light and message flash on and off intermittently. Have had mechanic look at it and was told dealer would need to see it. Have been on a few online forums and this seems to be something that many people have had issues with. Is there any kind of recall I’m missing on this issue? Thank you
Additional Notes:
Service antilock braking system and service electronic braking system along with traction control light and message flash on and off intermittently. Have had mechanic look at it and was told dealer would need to see it. Have been on a few online forums and this seems to be something that many people have had issues with. Is there any kind of recall I’m missing on this issue? Thank you
Mfg Campaign: 11605748
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS service light comes on and off - this seems to be a chronic problem
Corrective Action:
ABS service light comes on and off - this seems to be a chronic problem
Additional Notes:
ABS service light comes on and off - this seems to be a chronic problem
Mfg Campaign: 11605425
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio and back camera intermittent since I bought it new. Dealership changed it out several times and told me they are just bad radios and just wait until a recall is issued.
Corrective Action:
Radio and back camera intermittent since I bought it new. Dealership changed it out several times and told me they are just bad radios and just wait until a recall is issued.
Additional Notes:
Radio and back camera intermittent since I bought it new. Dealership changed it out several times and told me they are just bad radios and just wait until a recall is issued.
Mfg Campaign: 11605427
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Corrective Action:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Additional Notes:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Mfg Campaign: 11604944
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Corrective Action:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Additional Notes:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Mfg Campaign: 11604944
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Corrective Action:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Additional Notes:
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it’s fairly common on my model truck
Mfg Campaign: 11604944
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Corrective Action:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Additional Notes:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Mfg Campaign: 11604912
Recall Date: Jul 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Corrective Action:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Additional Notes:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Mfg Campaign: 11604912
Recall Date: Jul 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Corrective Action:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Additional Notes:
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they’re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can’t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.
Mfg Campaign: 11604912
Recall Date: Jul 27, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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