Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Mfg Campaign: 11604331
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Mfg Campaign: 11604331
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Mfg Campaign: 11604331
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and HCU are defective , loss of braking ability in the vehicle and braking ability on the travel trailer. unable to stop in adequate distance when pulling 12000 pounds through mountains putting others at risk of collision had vehicle in for repairs three different times since 2019 ABS light luminates when system fails had vehicle in for repairs on 10/19/2020 , 2/5/2021, 6/20/2024, 7/18/2024
Corrective Action:
ABS and HCU are defective , loss of braking ability in the vehicle and braking ability on the travel trailer. unable to stop in adequate distance when pulling 12000 pounds through mountains putting others at risk of collision had vehicle in for repairs three different times since 2019 ABS light luminates when system fails had vehicle in for repairs on 10/19/2020 , 2/5/2021, 6/20/2024, 7/18/2024
Additional Notes:
ABS and HCU are defective , loss of braking ability in the vehicle and braking ability on the travel trailer. unable to stop in adequate distance when pulling 12000 pounds through mountains putting others at risk of collision had vehicle in for repairs three different times since 2019 ABS light luminates when system fails had vehicle in for repairs on 10/19/2020 , 2/5/2021, 6/20/2024, 7/18/2024
Mfg Campaign: 11603149
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Corrective Action:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Additional Notes:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Mfg Campaign: 11603222
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Corrective Action:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Additional Notes:
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks
Mfg Campaign: 11603222
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs lights started flashing on and off rapidly. Had same issue fixed at dealer 40,000 miles ago and now it started again seems like a money racket or something now I’m quite scared to drive it if the brakes was to lock up it could be bad
Corrective Action:
Abs lights started flashing on and off rapidly. Had same issue fixed at dealer 40,000 miles ago and now it started again seems like a money racket or something now I’m quite scared to drive it if the brakes was to lock up it could be bad
Additional Notes:
Abs lights started flashing on and off rapidly. Had same issue fixed at dealer 40,000 miles ago and now it started again seems like a money racket or something now I’m quite scared to drive it if the brakes was to lock up it could be bad
Mfg Campaign: 11603264
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs / hcu has malfunctioned again, has already been replaced once around 20,000 miles now I’m around 58,000 miles and having same issues. Abs and traction control not working. In a truck with this much torque it is a serious problem. This is a well documented issue with the system and FCA should make it right. I found a video on line that explains the issue is with the brushes on the motor being held in to tightly. Should be a simple solution and is obviously a design flaw. There should be a safety recall asap. I assume that this problem happens with most of the heavy duty trucks.
Corrective Action:
Abs / hcu has malfunctioned again, has already been replaced once around 20,000 miles now I’m around 58,000 miles and having same issues. Abs and traction control not working. In a truck with this much torque it is a serious problem. This is a well documented issue with the system and FCA should make it right. I found a video on line that explains the issue is with the brushes on the motor being held in to tightly. Should be a simple solution and is obviously a design flaw. There should be a safety recall asap. I assume that this problem happens with most of the heavy duty trucks.
Additional Notes:
Abs / hcu has malfunctioned again, has already been replaced once around 20,000 miles now I’m around 58,000 miles and having same issues. Abs and traction control not working. In a truck with this much torque it is a serious problem. This is a well documented issue with the system and FCA should make it right. I found a video on line that explains the issue is with the brushes on the motor being held in to tightly. Should be a simple solution and is obviously a design flaw. There should be a safety recall asap. I assume that this problem happens with most of the heavy duty trucks.
Mfg Campaign: 11601637
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Corrective Action:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Additional Notes:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Mfg Campaign: 11601297
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Corrective Action:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Additional Notes:
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as…..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.
Mfg Campaign: 11601297
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Corrective Action:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Additional Notes:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Mfg Campaign: 11600146
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Corrective Action:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Additional Notes:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Mfg Campaign: 11600146
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Corrective Action:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Additional Notes:
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.
Mfg Campaign: 11600146
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Pulling a travel trailer in the mountains on vacation this month my Service ABS light started coming on and off intermittently and the alarm would sound each time. Each time my cruse control would turn off and I wasn't sure if my emergency ABS brakes were going to work, or not, if I needed them to pulling my trailer with my wife in the truck. I was 1,500 mile away from home and this created a stressful circumstance for me the rest of the trip. Upon arriving home, I discovered on the web that this is a know problem with Dodge RAMs of this year model. I also saw recall notices associated with 2018 models, just one year younger than mine with the exact same symptoms. Obviously, this problem didn't get fixed for the 2018 model year. I am quite concerned that my truck may not be safe and the ABS problem needs to be addressed. I am going to pay to have it fixed, but I feel confident that a recall notice needs to be executed, and executed NOW so others dont't have to die from a problem that was known and unaddressed. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Pulling a travel trailer in the mountains on vacation this month my Service ABS light started coming on and off intermittently and the alarm would sound each time. Each time my cruse control would turn off and I wasn't sure if my emergency ABS brakes were going to work, or not, if I needed them to pulling my trailer with my wife in the truck. I was 1,500 mile away from home and this created a stressful circumstance for me the rest of the trip. Upon arriving home, I discovered on the web that this is a know problem with Dodge RAMs of this year model. I also saw recall notices associated with 2018 models, just one year younger than mine with the exact same symptoms. Obviously, this problem didn't get fixed for the 2018 model year. I am quite concerned that my truck may not be safe and the ABS problem needs to be addressed. I am going to pay to have it fixed, but I feel confident that a recall notice needs to be executed, and executed NOW so others dont't have to die from a problem that was known and unaddressed. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Pulling a travel trailer in the mountains on vacation this month my Service ABS light started coming on and off intermittently and the alarm would sound each time. Each time my cruse control would turn off and I wasn't sure if my emergency ABS brakes were going to work, or not, if I needed them to pulling my trailer with my wife in the truck. I was 1,500 mile away from home and this created a stressful circumstance for me the rest of the trip. Upon arriving home, I discovered on the web that this is a know problem with Dodge RAMs of this year model. I also saw recall notices associated with 2018 models, just one year younger than mine with the exact same symptoms. Obviously, this problem didn't get fixed for the 2018 model year. I am quite concerned that my truck may not be safe and the ABS problem needs to be addressed. I am going to pay to have it fixed, but I feel confident that a recall notice needs to be executed, and executed NOW so others dont't have to die from a problem that was known and unaddressed. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599873
Recall Date: Jul 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs service light stays on and dings. service electronic brake..
Corrective Action:
Abs service light stays on and dings. service electronic brake..
Additional Notes:
Abs service light stays on and dings. service electronic brake..
Mfg Campaign: 11599516
Recall Date: Jul 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The message “service electronic braking system” and service antilock brake system” periodically displays on the driver information screen. If I’m using cruise control when the message comes on the cruise control abruptly disengages causing a lurching slowdown. Often times it chimes and the message displays and disappears and comes back on and off numerous times.
Corrective Action:
The message “service electronic braking system” and service antilock brake system” periodically displays on the driver information screen. If I’m using cruise control when the message comes on the cruise control abruptly disengages causing a lurching slowdown. Often times it chimes and the message displays and disappears and comes back on and off numerous times.
Additional Notes:
The message “service electronic braking system” and service antilock brake system” periodically displays on the driver information screen. If I’m using cruise control when the message comes on the cruise control abruptly disengages causing a lurching slowdown. Often times it chimes and the message displays and disappears and comes back on and off numerous times.
Mfg Campaign: 11597836
Recall Date: Jun 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
It appears that Ram years 2017-2018 have a known problem with the ABS pump. I have my 3500 ram in the shop now with only 30,000 miles and they are telling me the ABS pump needs to be replaced at a cost of roughly $1200.00. It is my understanding that there is a class action lawsuit and wondering why these vehicle have not been re-called? Major safety issue!
Corrective Action:
It appears that Ram years 2017-2018 have a known problem with the ABS pump. I have my 3500 ram in the shop now with only 30,000 miles and they are telling me the ABS pump needs to be replaced at a cost of roughly $1200.00. It is my understanding that there is a class action lawsuit and wondering why these vehicle have not been re-called? Major safety issue!
Additional Notes:
It appears that Ram years 2017-2018 have a known problem with the ABS pump. I have my 3500 ram in the shop now with only 30,000 miles and they are telling me the ABS pump needs to be replaced at a cost of roughly $1200.00. It is my understanding that there is a class action lawsuit and wondering why these vehicle have not been re-called? Major safety issue!
Mfg Campaign: 11596517
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle was purchased used in Feb 2024 with 77000 miles. As I was leaving the dealer (Carmax), gauge cluster lit-up with Service ABS System and chimes. Spoke with dealer and they said to take it to Ram Dealer for diagnosis. Unit was diagnosed as needing a new ABS electronic AND hydraulic control module. Dealer was unable to get parts due to issues with FCA and parts not being available. Parts were on backorder until June 204. Continued driving vehicle, with ABS light coming on/off and ABS intermittently working and not. In June 2024, spoke to Ram Dealer, and FCA is saying I have to get the Electronic module replaced first. Ram Dealer replaced this on Friday 6/21/24 and things seemed fine. About 50 miles after picking up the truck (Saturday the 22nd), while towing my 20000 pound trailer (with my wife/kid/dog inside) the vehicle started losing power while on the freeway. I was able to get the vehicle to the shoulder and the hydraulic brakes on the truck were fully locked up. I had to put the vehicle in 4-lo to overcome the brakes to get the truck separated from the trailer so it could be towed to the dealership. The dealer has 3 other 2018 ram trucks on their lot with the same issue.
Corrective Action:
Vehicle was purchased used in Feb 2024 with 77000 miles. As I was leaving the dealer (Carmax), gauge cluster lit-up with Service ABS System and chimes. Spoke with dealer and they said to take it to Ram Dealer for diagnosis. Unit was diagnosed as needing a new ABS electronic AND hydraulic control module. Dealer was unable to get parts due to issues with FCA and parts not being available. Parts were on backorder until June 204. Continued driving vehicle, with ABS light coming on/off and ABS intermittently working and not. In June 2024, spoke to Ram Dealer, and FCA is saying I have to get the Electronic module replaced first. Ram Dealer replaced this on Friday 6/21/24 and things seemed fine. About 50 miles after picking up the truck (Saturday the 22nd), while towing my 20000 pound trailer (with my wife/kid/dog inside) the vehicle started losing power while on the freeway. I was able to get the vehicle to the shoulder and the hydraulic brakes on the truck were fully locked up. I had to put the vehicle in 4-lo to overcome the brakes to get the truck separated from the trailer so it could be towed to the dealership. The dealer has 3 other 2018 ram trucks on their lot with the same issue.
Additional Notes:
Vehicle was purchased used in Feb 2024 with 77000 miles. As I was leaving the dealer (Carmax), gauge cluster lit-up with Service ABS System and chimes. Spoke with dealer and they said to take it to Ram Dealer for diagnosis. Unit was diagnosed as needing a new ABS electronic AND hydraulic control module. Dealer was unable to get parts due to issues with FCA and parts not being available. Parts were on backorder until June 204. Continued driving vehicle, with ABS light coming on/off and ABS intermittently working and not. In June 2024, spoke to Ram Dealer, and FCA is saying I have to get the Electronic module replaced first. Ram Dealer replaced this on Friday 6/21/24 and things seemed fine. About 50 miles after picking up the truck (Saturday the 22nd), while towing my 20000 pound trailer (with my wife/kid/dog inside) the vehicle started losing power while on the freeway. I was able to get the vehicle to the shoulder and the hydraulic brakes on the truck were fully locked up. I had to put the vehicle in 4-lo to overcome the brakes to get the truck separated from the trailer so it could be towed to the dealership. The dealer has 3 other 2018 ram trucks on their lot with the same issue.
Mfg Campaign: 11596178
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Corrective Action:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Additional Notes:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Mfg Campaign: 11596022
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Corrective Action:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Additional Notes:
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
Mfg Campaign: 11596022
Recall Date: Jun 23, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury