RAM 3500 2018

Complete listing of complaints and recalls for this vehicle

962
Complaints
15
Recalls

Complaints & Recalls

962 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

962 Complaints
Chrysler (fca Us, Llc)
Campaign: 11610685 Other
Aug 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Lights and chimes constantly signaling trouble with ABS/Traction Control system. OBD 2 indicates ABS Module failure but have read online it could also be HCU pump, a connection problem or a combination of issues. At this point the warning lights are on constantly while driving. No cruise control available. Talked to dealership and informed they are aware of the issue as it is wide spread with several models. Long back order and wait times for upgraded parts. Seems clear it is a safety issue.

Corrective Action:

Lights and chimes constantly signaling trouble with ABS/Traction Control system. OBD 2 indicates ABS Module failure but have read online it could also be HCU pump, a connection problem or a combination of issues. At this point the warning lights are on constantly while driving. No cruise control available. Talked to dealership and informed they are aware of the issue as it is wide spread with several models. Long back order and wait times for upgraded parts. Seems clear it is a safety issue.

Additional Notes:

Lights and chimes constantly signaling trouble with ABS/Traction Control system. OBD 2 indicates ABS Module failure but have read online it could also be HCU pump, a connection problem or a combination of issues. At this point the warning lights are on constantly while driving. No cruise control available. Talked to dealership and informed they are aware of the issue as it is wide spread with several models. Long back order and wait times for upgraded parts. Seems clear it is a safety issue.

Manufacturer: RAM
Mfg Campaign: 11610685
Notice Date: Aug 25, 2024
Recall Date: Aug 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11610185 Other
Aug 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

No antilock brakes for 3 years. The parts have been on back order for 3 years and still no sign of when be in. Always in back of mind if brakes will work or not when trying to stop truck.

Corrective Action:

No antilock brakes for 3 years. The parts have been on back order for 3 years and still no sign of when be in. Always in back of mind if brakes will work or not when trying to stop truck.

Additional Notes:

No antilock brakes for 3 years. The parts have been on back order for 3 years and still no sign of when be in. Always in back of mind if brakes will work or not when trying to stop truck.

Manufacturer: RAM
Mfg Campaign: 11610185
Notice Date: Aug 22, 2024
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11609862 Other
Aug 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My car keeps giving the warning that the ABS brakes need to be serviced.

Corrective Action:

My car keeps giving the warning that the ABS brakes need to be serviced.

Additional Notes:

My car keeps giving the warning that the ABS brakes need to be serviced.

Manufacturer: RAM
Mfg Campaign: 11609862
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11609621 Other
Aug 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Corrective Action:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Additional Notes:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Manufacturer: RAM
Mfg Campaign: 11609621
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11609621 Other
Aug 20, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Corrective Action:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Additional Notes:

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

Manufacturer: RAM
Mfg Campaign: 11609621
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11609806 Other
Aug 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Corrective Action:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Additional Notes:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Manufacturer: RAM
Mfg Campaign: 11609806
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11609806 Other
Aug 20, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Corrective Action:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Additional Notes:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Manufacturer: RAM
Mfg Campaign: 11609806
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11609806 Other
Aug 20, 2024
Defect Description:

WHEELS

Potential Consequences:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Corrective Action:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Additional Notes:

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn’t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

Manufacturer: RAM
Mfg Campaign: 11609806
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11609392 Other
Aug 19, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Manufacturer: RAM
Mfg Campaign: 11609392
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11609448 Other
Aug 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

1. Serv anti-lock brake system,. 2. service electronic braking system. ABS light on and traction control light on. Diagnosed issue is Hydraulic control unit and possible module antilock brake system. Dealership does not have the parts for repair. Manufacturer refuses to put a recall notice even though several complaints have been issued by the RAM community.

Corrective Action:

1. Serv anti-lock brake system,. 2. service electronic braking system. ABS light on and traction control light on. Diagnosed issue is Hydraulic control unit and possible module antilock brake system. Dealership does not have the parts for repair. Manufacturer refuses to put a recall notice even though several complaints have been issued by the RAM community.

Additional Notes:

1. Serv anti-lock brake system,. 2. service electronic braking system. ABS light on and traction control light on. Diagnosed issue is Hydraulic control unit and possible module antilock brake system. Dealership does not have the parts for repair. Manufacturer refuses to put a recall notice even though several complaints have been issued by the RAM community.

Manufacturer: RAM
Mfg Campaign: 11609448
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11609229 Other
Aug 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Corrective Action:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Additional Notes:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Manufacturer: RAM
Mfg Campaign: 11609229
Notice Date: Aug 18, 2024
Recall Date: Aug 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11609229 Other
Aug 18, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Corrective Action:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Additional Notes:

Abs and electronic control system lights intermittently come on and off constantly and have been for 25,000 miles. When it started happening Chrysler knew what the problem was hcu and abs module is malfunctioning but unfortunately no parts were available and couldn’t tell me when they would be available. I’m just now putting in the complaint due to just learning about this site.

Manufacturer: RAM
Mfg Campaign: 11609229
Notice Date: Aug 18, 2024
Recall Date: Aug 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11609119 Other
Aug 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs light and the traction control light come on and you get the code for a bad abs pump and hcu. Codes are C0020-01 and code C0020-16

Corrective Action:

The abs light and the traction control light come on and you get the code for a bad abs pump and hcu. Codes are C0020-01 and code C0020-16

Additional Notes:

The abs light and the traction control light come on and you get the code for a bad abs pump and hcu. Codes are C0020-01 and code C0020-16

Manufacturer: RAM
Mfg Campaign: 11609119
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11609148 Other
Aug 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

HCU / ABS light lmaps started flickering and now stays on I only have 42k miles on this truck. When I researched come yo find out everyone is having the same problem with the 2017 and 2018 this is a safety problem that needs to be fixed. I was on a wet road went to stop abs light came om I slid alot scared me to death considering I was pulling a 10k lb trailer behind me. Anytime it rains I'm scared to drive this truck rear wheels spin way too easy especially with traction control not working and I don't trust the stopping after my incident. With so many more customers having this issue please have this fixed asap make it a recall someone will end up getting seriously from this issue and many have notified this site FIX THE PROBLEM ITS NOT SAFE

Corrective Action:

HCU / ABS light lmaps started flickering and now stays on I only have 42k miles on this truck. When I researched come yo find out everyone is having the same problem with the 2017 and 2018 this is a safety problem that needs to be fixed. I was on a wet road went to stop abs light came om I slid alot scared me to death considering I was pulling a 10k lb trailer behind me. Anytime it rains I'm scared to drive this truck rear wheels spin way too easy especially with traction control not working and I don't trust the stopping after my incident. With so many more customers having this issue please have this fixed asap make it a recall someone will end up getting seriously from this issue and many have notified this site FIX THE PROBLEM ITS NOT SAFE

Additional Notes:

HCU / ABS light lmaps started flickering and now stays on I only have 42k miles on this truck. When I researched come yo find out everyone is having the same problem with the 2017 and 2018 this is a safety problem that needs to be fixed. I was on a wet road went to stop abs light came om I slid alot scared me to death considering I was pulling a 10k lb trailer behind me. Anytime it rains I'm scared to drive this truck rear wheels spin way too easy especially with traction control not working and I don't trust the stopping after my incident. With so many more customers having this issue please have this fixed asap make it a recall someone will end up getting seriously from this issue and many have notified this site FIX THE PROBLEM ITS NOT SAFE

Manufacturer: RAM
Mfg Campaign: 11609148
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11608900 Other
Aug 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Corrective Action:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Additional Notes:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Manufacturer: RAM
Mfg Campaign: 11608900
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11608900 Other
Aug 16, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Corrective Action:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Additional Notes:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Manufacturer: RAM
Mfg Campaign: 11608900
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11608900 Other
Aug 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Corrective Action:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Additional Notes:

The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

Manufacturer: RAM
Mfg Campaign: 11608900
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11609049 Other
Aug 16, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the messages "Service Brakes" and "Service ABS" were displayed and an alarm sounded. The contact stated while driving 30 MPH, the failure recurred and the front passenger's side wheel locked up, causing the vehicle to accelerate unintendedly. The contact was able to decelerate and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS pump and the ABS module needed to be replaced; however, the ABS module was on backorder and under engineering review. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the messages "Service Brakes" and "Service ABS" were displayed and an alarm sounded. The contact stated while driving 30 MPH, the failure recurred and the front passenger's side wheel locked up, causing the vehicle to accelerate unintendedly. The contact was able to decelerate and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS pump and the ABS module needed to be replaced; however, the ABS module was on backorder and under engineering review. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the messages "Service Brakes" and "Service ABS" were displayed and an alarm sounded. The contact stated while driving 30 MPH, the failure recurred and the front passenger's side wheel locked up, causing the vehicle to accelerate unintendedly. The contact was able to decelerate and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS pump and the ABS module needed to be replaced; however, the ABS module was on backorder and under engineering review. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

Manufacturer: RAM
Mfg Campaign: 11609049
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11608730 Other
Aug 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The component that failed was a brake module. It caused the loss of ABS and TCS. The part was claimed to be on backorder, and it took seven months for the part to be replaced. This forced me to drive an unsafe vehicle.

Corrective Action:

The component that failed was a brake module. It caused the loss of ABS and TCS. The part was claimed to be on backorder, and it took seven months for the part to be replaced. This forced me to drive an unsafe vehicle.

Additional Notes:

The component that failed was a brake module. It caused the loss of ABS and TCS. The part was claimed to be on backorder, and it took seven months for the part to be replaced. This forced me to drive an unsafe vehicle.

Manufacturer: RAM
Mfg Campaign: 11608730
Notice Date: Aug 15, 2024
Recall Date: Aug 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11608836 Other
Aug 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction control failure. Code C0020-01. Occurs at various speeds and while stopped.

Corrective Action:

ABS and Traction control failure. Code C0020-01. Occurs at various speeds and while stopped.

Additional Notes:

ABS and Traction control failure. Code C0020-01. Occurs at various speeds and while stopped.

Manufacturer: RAM
Mfg Campaign: 11608836
Notice Date: Aug 15, 2024
Recall Date: Aug 15, 2024

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