Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S48
Recall Date: Jul 1, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
169 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11014255
Recall Date: Aug 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11014255
Recall Date: Aug 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE FROM THE ENGINE AND THROUGH THE FIREWALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (LOCATED AT 222 S. AUTO DRIVE, BOISE, ID 83709) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS ACCEPTABLE FOR SOME EXHAUST FUMES TO ENTER THE CABIN OF THE VEHICLE. IT WAS ALSO SUGGESTED BY THE SERVICE ADVISER TO HAVE THE WINDOWS DOWN WHILE OPERATING THE VEHICLE, BUT THE CONTACT FOUND THAT TO BE UNACCEPTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE ON TWO OCCASIONS AND THE CONTACT RECEIVED CASE NUMBERS: 31719201 AND 31501985. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/22/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE FROM THE ENGINE AND THROUGH THE FIREWALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (LOCATED AT 222 S. AUTO DRIVE, BOISE, ID 83709) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS ACCEPTABLE FOR SOME EXHAUST FUMES TO ENTER THE CABIN OF THE VEHICLE. IT WAS ALSO SUGGESTED BY THE SERVICE ADVISER TO HAVE THE WINDOWS DOWN WHILE OPERATING THE VEHICLE, BUT THE CONTACT FOUND THAT TO BE UNACCEPTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE ON TWO OCCASIONS AND THE CONTACT RECEIVED CASE NUMBERS: 31719201 AND 31501985. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/22/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE FROM THE ENGINE AND THROUGH THE FIREWALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (LOCATED AT 222 S. AUTO DRIVE, BOISE, ID 83709) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS ACCEPTABLE FOR SOME EXHAUST FUMES TO ENTER THE CABIN OF THE VEHICLE. IT WAS ALSO SUGGESTED BY THE SERVICE ADVISER TO HAVE THE WINDOWS DOWN WHILE OPERATING THE VEHICLE, BUT THE CONTACT FOUND THAT TO BE UNACCEPTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE ON TWO OCCASIONS AND THE CONTACT RECEIVED CASE NUMBERS: 31719201 AND 31501985. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/22/17*LJ *JS
Mfg Campaign: 11000479
Recall Date: Jun 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
REPETITIVE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILURES. 1 REPLACED MAY 2016, 2 REPLACED NOVEMBER 2016, 1 REPLACED MAY 2017, 2 REPLACED JUNE 2017. DODGE NOT FORTHCOMING WITH INFORMATION ON CAUSE AND FIX. FAILURES OCCURRED UNDER VARIOUS CONDITIONS, SOME AFTER SITTING OVER NIGHT, SOME WHILE ON THE HIGHWAY, OTHERS DURING A REST STOP ALONG A HIGHWAY.
Corrective Action:
REPETITIVE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILURES. 1 REPLACED MAY 2016, 2 REPLACED NOVEMBER 2016, 1 REPLACED MAY 2017, 2 REPLACED JUNE 2017. DODGE NOT FORTHCOMING WITH INFORMATION ON CAUSE AND FIX. FAILURES OCCURRED UNDER VARIOUS CONDITIONS, SOME AFTER SITTING OVER NIGHT, SOME WHILE ON THE HIGHWAY, OTHERS DURING A REST STOP ALONG A HIGHWAY.
Additional Notes:
REPETITIVE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILURES. 1 REPLACED MAY 2016, 2 REPLACED NOVEMBER 2016, 1 REPLACED MAY 2017, 2 REPLACED JUNE 2017. DODGE NOT FORTHCOMING WITH INFORMATION ON CAUSE AND FIX. FAILURES OCCURRED UNDER VARIOUS CONDITIONS, SOME AFTER SITTING OVER NIGHT, SOME WHILE ON THE HIGHWAY, OTHERS DURING A REST STOP ALONG A HIGHWAY.
Mfg Campaign: 11000292
Recall Date: Jun 20, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I BOUGHT 2017 RAM 3500 IN JANUARY 2017 AS A NEW CAR. AFTER 1300 ML I BOUGHT AFTER MARKET WHEELS AND TIRES FROM DISCOUNT TIRE. THEY DID INSTALLED THEM AND CHECKED THEM AFTER. CAR DROW ALMOST FOUR THOUSAND ML DID NOT HAVE ANY PROBLEMS AT ALL. LAST WEEKEND FRONT PASSENGER SIDE WHEEL CAME OFF WHILE TRAVELING AT 80 MILES PER HOUR ON THE FREEWAY. NO SINGLE SINE THAT ANYTHING WAS WRONG WHITH A CAR BEFORE THE INCIDENT, ALL EIGHT STUDS WERE BROKE OFF WHITHIN A SPLIT SECOND, TIRE WAS LOST. I NOTIFIED DEALER AND A TIRE COMPANY AND WHEEL MANUFACTUR ABOUT THIS INCIDENT TO INVESTIGATE . EACH COMPANY BLAMES OTHERS. I'M PERSONALLY BELIEVE THAT PROBLEM DEFECTED STUDS OR WHEEL. I ASKED DISCOUNT TIRE AND CAR MANUFACTUR TO INVESTIGATE, NOTHING DONE YET.
Corrective Action:
I BOUGHT 2017 RAM 3500 IN JANUARY 2017 AS A NEW CAR. AFTER 1300 ML I BOUGHT AFTER MARKET WHEELS AND TIRES FROM DISCOUNT TIRE. THEY DID INSTALLED THEM AND CHECKED THEM AFTER. CAR DROW ALMOST FOUR THOUSAND ML DID NOT HAVE ANY PROBLEMS AT ALL. LAST WEEKEND FRONT PASSENGER SIDE WHEEL CAME OFF WHILE TRAVELING AT 80 MILES PER HOUR ON THE FREEWAY. NO SINGLE SINE THAT ANYTHING WAS WRONG WHITH A CAR BEFORE THE INCIDENT, ALL EIGHT STUDS WERE BROKE OFF WHITHIN A SPLIT SECOND, TIRE WAS LOST. I NOTIFIED DEALER AND A TIRE COMPANY AND WHEEL MANUFACTUR ABOUT THIS INCIDENT TO INVESTIGATE . EACH COMPANY BLAMES OTHERS. I'M PERSONALLY BELIEVE THAT PROBLEM DEFECTED STUDS OR WHEEL. I ASKED DISCOUNT TIRE AND CAR MANUFACTUR TO INVESTIGATE, NOTHING DONE YET.
Additional Notes:
I BOUGHT 2017 RAM 3500 IN JANUARY 2017 AS A NEW CAR. AFTER 1300 ML I BOUGHT AFTER MARKET WHEELS AND TIRES FROM DISCOUNT TIRE. THEY DID INSTALLED THEM AND CHECKED THEM AFTER. CAR DROW ALMOST FOUR THOUSAND ML DID NOT HAVE ANY PROBLEMS AT ALL. LAST WEEKEND FRONT PASSENGER SIDE WHEEL CAME OFF WHILE TRAVELING AT 80 MILES PER HOUR ON THE FREEWAY. NO SINGLE SINE THAT ANYTHING WAS WRONG WHITH A CAR BEFORE THE INCIDENT, ALL EIGHT STUDS WERE BROKE OFF WHITHIN A SPLIT SECOND, TIRE WAS LOST. I NOTIFIED DEALER AND A TIRE COMPANY AND WHEEL MANUFACTUR ABOUT THIS INCIDENT TO INVESTIGATE . EACH COMPANY BLAMES OTHERS. I'M PERSONALLY BELIEVE THAT PROBLEM DEFECTED STUDS OR WHEEL. I ASKED DISCOUNT TIRE AND CAR MANUFACTUR TO INVESTIGATE, NOTHING DONE YET.
Mfg Campaign: 10994012
Recall Date: Jun 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1ST ALIGNMENT AND TIRE ROTATION @1800MILES "TOE SET", ANOTHER ROTATE THEN OFF SET BALL JOINT BECAUSE IT DEVELOPED A "PULL" AND "CLIMBED CROWN", 3RD ROTATION, WAS TOLD NO MORE ALIGNMENT AVAILABLE WITHIN SPECS, 3,800 MILES NEEDS ROTATION DUE TO OUTER TIRE WEAR, SHIMMY ON MINOR ROAD IMPERFECTIONS HAS JUST BEGAN. FRONT TIRES GET HOT AND OVER INFLATE, TIRE MANUFACTURE CONCERNED, LOWERED PRESSURE #10 BELOW MANUFACTURE PRESS SPECS AND THEY INCREASE ABOVE #85 SPEC AND ARE HOT. NETWORKING WITH OTHER OWNERS AND AFTER MARKET FRONT END MECHANICS DISCOVERING DODGE HAS A FRONT END PROBLEM REDESIGNED IN 17. CHRYSLER REPAIR FACILITY HAS INFORMED ME THAT THEY DODGE HAS A PROBLEM WITH FRONT END, BUT DON'T HAVE A FIX. THE TIRE WEAR IS HIGHWAY MILEAGE AND NO LOADS, NO WEIGHT. TAKING TO 3RD PARTY TO READ ALIGNMENT SPECS AND INSPECT.
Corrective Action:
1ST ALIGNMENT AND TIRE ROTATION @1800MILES "TOE SET", ANOTHER ROTATE THEN OFF SET BALL JOINT BECAUSE IT DEVELOPED A "PULL" AND "CLIMBED CROWN", 3RD ROTATION, WAS TOLD NO MORE ALIGNMENT AVAILABLE WITHIN SPECS, 3,800 MILES NEEDS ROTATION DUE TO OUTER TIRE WEAR, SHIMMY ON MINOR ROAD IMPERFECTIONS HAS JUST BEGAN. FRONT TIRES GET HOT AND OVER INFLATE, TIRE MANUFACTURE CONCERNED, LOWERED PRESSURE #10 BELOW MANUFACTURE PRESS SPECS AND THEY INCREASE ABOVE #85 SPEC AND ARE HOT. NETWORKING WITH OTHER OWNERS AND AFTER MARKET FRONT END MECHANICS DISCOVERING DODGE HAS A FRONT END PROBLEM REDESIGNED IN 17. CHRYSLER REPAIR FACILITY HAS INFORMED ME THAT THEY DODGE HAS A PROBLEM WITH FRONT END, BUT DON'T HAVE A FIX. THE TIRE WEAR IS HIGHWAY MILEAGE AND NO LOADS, NO WEIGHT. TAKING TO 3RD PARTY TO READ ALIGNMENT SPECS AND INSPECT.
Additional Notes:
1ST ALIGNMENT AND TIRE ROTATION @1800MILES "TOE SET", ANOTHER ROTATE THEN OFF SET BALL JOINT BECAUSE IT DEVELOPED A "PULL" AND "CLIMBED CROWN", 3RD ROTATION, WAS TOLD NO MORE ALIGNMENT AVAILABLE WITHIN SPECS, 3,800 MILES NEEDS ROTATION DUE TO OUTER TIRE WEAR, SHIMMY ON MINOR ROAD IMPERFECTIONS HAS JUST BEGAN. FRONT TIRES GET HOT AND OVER INFLATE, TIRE MANUFACTURE CONCERNED, LOWERED PRESSURE #10 BELOW MANUFACTURE PRESS SPECS AND THEY INCREASE ABOVE #85 SPEC AND ARE HOT. NETWORKING WITH OTHER OWNERS AND AFTER MARKET FRONT END MECHANICS DISCOVERING DODGE HAS A FRONT END PROBLEM REDESIGNED IN 17. CHRYSLER REPAIR FACILITY HAS INFORMED ME THAT THEY DODGE HAS A PROBLEM WITH FRONT END, BUT DON'T HAVE A FIX. THE TIRE WEAR IS HIGHWAY MILEAGE AND NO LOADS, NO WEIGHT. TAKING TO 3RD PARTY TO READ ALIGNMENT SPECS AND INSPECT.
Mfg Campaign: 10992326
Recall Date: May 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.
Corrective Action:
THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.
Additional Notes:
THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.
Mfg Campaign: 10990457
Recall Date: May 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.
Corrective Action:
I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.
Additional Notes:
I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.
Mfg Campaign: 10978724
Recall Date: Apr 16, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FROM DAY 1 THE TRUCK HAS HAD VERY POOR THROTTLE RESPONSE. THE BIG PROBLEM IS ON TAKE OFF. THE TRUCK HAS A DEAD PEDAL WITH A DELAY OF 3 TO 5 SECONDS BEFORE THE TRUCK WILL ACCELERATE. THIS CAN MAKE FOR SOME DANGEROUS SITUATIONS. IN LOOKING FOR A SOLUTION TO THIS PROBLEM I HAVE FOUND THERE IS A HUGE NUMBER OF OWNERS COMPLAINING OF THE SAME THING. IT SEEMS CHRYSLERS RESPONSE HAS BEEN TO IGNORE THE COMPLAINTS AND NOT LOOK INTO A SOLUTION
Corrective Action:
FROM DAY 1 THE TRUCK HAS HAD VERY POOR THROTTLE RESPONSE. THE BIG PROBLEM IS ON TAKE OFF. THE TRUCK HAS A DEAD PEDAL WITH A DELAY OF 3 TO 5 SECONDS BEFORE THE TRUCK WILL ACCELERATE. THIS CAN MAKE FOR SOME DANGEROUS SITUATIONS. IN LOOKING FOR A SOLUTION TO THIS PROBLEM I HAVE FOUND THERE IS A HUGE NUMBER OF OWNERS COMPLAINING OF THE SAME THING. IT SEEMS CHRYSLERS RESPONSE HAS BEEN TO IGNORE THE COMPLAINTS AND NOT LOOK INTO A SOLUTION
Additional Notes:
FROM DAY 1 THE TRUCK HAS HAD VERY POOR THROTTLE RESPONSE. THE BIG PROBLEM IS ON TAKE OFF. THE TRUCK HAS A DEAD PEDAL WITH A DELAY OF 3 TO 5 SECONDS BEFORE THE TRUCK WILL ACCELERATE. THIS CAN MAKE FOR SOME DANGEROUS SITUATIONS. IN LOOKING FOR A SOLUTION TO THIS PROBLEM I HAVE FOUND THERE IS A HUGE NUMBER OF OWNERS COMPLAINING OF THE SAME THING. IT SEEMS CHRYSLERS RESPONSE HAS BEEN TO IGNORE THE COMPLAINTS AND NOT LOOK INTO A SOLUTION
Mfg Campaign: 10969841
Recall Date: Apr 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I WAS ABOUT 150FT FROM HIS TRAILER, THEIR TRACTOR PROCEEDED TO JACK-KNIFE IN FRONT OF ME.HE THEN CAME TO REST ALONG THE JERSEY BARRIER WALL(TRACTOR FACING EAST BOUND IN WEST BOUND LANES AND TRAILER FACING NORTH/SOUTH ACROSS INTERSTATE) , AND I WENT INTO A SKID AND HIT THEIR FRONT END AT ABOUT 35MPH. UPON IMPACT I PUSHED HIM OFF THE WALL AND SPUN HIM IN A 100 DEGREE ROTATION,SO HE WAS FACING W/B OFF THE SHOULDER AND THE TRAILER WAS PARTIALLY IN THE RIGHT LANE OF THE W/B LANES. I CAME TO REST AFTER IMPACT ABOUT 200 FEET AWAY FROM IMPACT AREA. NONE OF MY AIRBAGS DEPLOYED AT ALL. I ALSO HAD MY TRAILER ATTACHED(GOOSENECK) W 8 MOTORCYCLES INSIDE TOTAL WEIGHT(14K) ADDING INERTIA FORCE AND SPEED. WHEN I LOOKED AT THE DAMAGE TO MY TRUCK AND TRAILER,I WAS SURPRISED THE AIR BAGS DIDN'T GO OFF I COULD SEE THE RADIUS ARM(SUSPENSION PIECE THAT HOLDS THE AXLE TO THE FRAME)ON THE DRIVERS SIDE WAS BENT .THE SLEEVE FOR MY GOOSENECK TRAILER WAS BENT ROUGHLY 3/4-1" ( THE SLEEVE IS 4" DIAMETER TUBE AND 1/4" THICK).I DID NOT SEE THE DAMAGE OF THEIR VEHICLE BUT WAS TOLD IT HAD TO BE TOWED FROM THE SCENE.THIS ALL TOOK PLACE AT NIGHT 10:45PM ROUGHLY AND IT WAS UNSAFE TO WALK AROUND DUE TO IT BEING ON THE INTERSTATE AND SNOWING .I AM GLAD THIS DID NOT HAPPEN ON DRY PAVEMENT OR I HIT THE CENTER OF THE TRAILER, BECAUSE THIS COULD HAVE MORE SEVERE. I AM JUST VERY SURPRISED AGAIN THE AIRBAGS NEVER DEPLOYED WITH THE AMOUNT OF FORCE ON IMPACT BETWEEN MY TRUCK AND TRAILER HITTING THE OTHER VEHICLES.
Corrective Action:
I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I WAS ABOUT 150FT FROM HIS TRAILER, THEIR TRACTOR PROCEEDED TO JACK-KNIFE IN FRONT OF ME.HE THEN CAME TO REST ALONG THE JERSEY BARRIER WALL(TRACTOR FACING EAST BOUND IN WEST BOUND LANES AND TRAILER FACING NORTH/SOUTH ACROSS INTERSTATE) , AND I WENT INTO A SKID AND HIT THEIR FRONT END AT ABOUT 35MPH. UPON IMPACT I PUSHED HIM OFF THE WALL AND SPUN HIM IN A 100 DEGREE ROTATION,SO HE WAS FACING W/B OFF THE SHOULDER AND THE TRAILER WAS PARTIALLY IN THE RIGHT LANE OF THE W/B LANES. I CAME TO REST AFTER IMPACT ABOUT 200 FEET AWAY FROM IMPACT AREA. NONE OF MY AIRBAGS DEPLOYED AT ALL. I ALSO HAD MY TRAILER ATTACHED(GOOSENECK) W 8 MOTORCYCLES INSIDE TOTAL WEIGHT(14K) ADDING INERTIA FORCE AND SPEED. WHEN I LOOKED AT THE DAMAGE TO MY TRUCK AND TRAILER,I WAS SURPRISED THE AIR BAGS DIDN'T GO OFF I COULD SEE THE RADIUS ARM(SUSPENSION PIECE THAT HOLDS THE AXLE TO THE FRAME)ON THE DRIVERS SIDE WAS BENT .THE SLEEVE FOR MY GOOSENECK TRAILER WAS BENT ROUGHLY 3/4-1" ( THE SLEEVE IS 4" DIAMETER TUBE AND 1/4" THICK).I DID NOT SEE THE DAMAGE OF THEIR VEHICLE BUT WAS TOLD IT HAD TO BE TOWED FROM THE SCENE.THIS ALL TOOK PLACE AT NIGHT 10:45PM ROUGHLY AND IT WAS UNSAFE TO WALK AROUND DUE TO IT BEING ON THE INTERSTATE AND SNOWING .I AM GLAD THIS DID NOT HAPPEN ON DRY PAVEMENT OR I HIT THE CENTER OF THE TRAILER, BECAUSE THIS COULD HAVE MORE SEVERE. I AM JUST VERY SURPRISED AGAIN THE AIRBAGS NEVER DEPLOYED WITH THE AMOUNT OF FORCE ON IMPACT BETWEEN MY TRUCK AND TRAILER HITTING THE OTHER VEHICLES.
Additional Notes:
I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I WAS ABOUT 150FT FROM HIS TRAILER, THEIR TRACTOR PROCEEDED TO JACK-KNIFE IN FRONT OF ME.HE THEN CAME TO REST ALONG THE JERSEY BARRIER WALL(TRACTOR FACING EAST BOUND IN WEST BOUND LANES AND TRAILER FACING NORTH/SOUTH ACROSS INTERSTATE) , AND I WENT INTO A SKID AND HIT THEIR FRONT END AT ABOUT 35MPH. UPON IMPACT I PUSHED HIM OFF THE WALL AND SPUN HIM IN A 100 DEGREE ROTATION,SO HE WAS FACING W/B OFF THE SHOULDER AND THE TRAILER WAS PARTIALLY IN THE RIGHT LANE OF THE W/B LANES. I CAME TO REST AFTER IMPACT ABOUT 200 FEET AWAY FROM IMPACT AREA. NONE OF MY AIRBAGS DEPLOYED AT ALL. I ALSO HAD MY TRAILER ATTACHED(GOOSENECK) W 8 MOTORCYCLES INSIDE TOTAL WEIGHT(14K) ADDING INERTIA FORCE AND SPEED. WHEN I LOOKED AT THE DAMAGE TO MY TRUCK AND TRAILER,I WAS SURPRISED THE AIR BAGS DIDN'T GO OFF I COULD SEE THE RADIUS ARM(SUSPENSION PIECE THAT HOLDS THE AXLE TO THE FRAME)ON THE DRIVERS SIDE WAS BENT .THE SLEEVE FOR MY GOOSENECK TRAILER WAS BENT ROUGHLY 3/4-1" ( THE SLEEVE IS 4" DIAMETER TUBE AND 1/4" THICK).I DID NOT SEE THE DAMAGE OF THEIR VEHICLE BUT WAS TOLD IT HAD TO BE TOWED FROM THE SCENE.THIS ALL TOOK PLACE AT NIGHT 10:45PM ROUGHLY AND IT WAS UNSAFE TO WALK AROUND DUE TO IT BEING ON THE INTERSTATE AND SNOWING .I AM GLAD THIS DID NOT HAPPEN ON DRY PAVEMENT OR I HIT THE CENTER OF THE TRAILER, BECAUSE THIS COULD HAVE MORE SEVERE. I AM JUST VERY SURPRISED AGAIN THE AIRBAGS NEVER DEPLOYED WITH THE AMOUNT OF FORCE ON IMPACT BETWEEN MY TRUCK AND TRAILER HITTING THE OTHER VEHICLES.
Mfg Campaign: 10969495
Recall Date: Mar 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.
Corrective Action:
2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.
Additional Notes:
2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.
Mfg Campaign: 10966215
Recall Date: Mar 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Corrective Action:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Additional Notes:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Mfg Campaign: 10957508
Recall Date: Feb 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Corrective Action:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Additional Notes:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Mfg Campaign: 10957508
Recall Date: Feb 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Corrective Action:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Additional Notes:
BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.
Mfg Campaign: 10957508
Recall Date: Feb 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Corrective Action:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Additional Notes:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Mfg Campaign: 10954473
Recall Date: Feb 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Corrective Action:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Additional Notes:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Mfg Campaign: 10954473
Recall Date: Feb 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Corrective Action:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Additional Notes:
DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.
Mfg Campaign: 10954473
Recall Date: Feb 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TRUCK HAS A TERRIBLE VIBRATIONS AT HIGHWAY SPEEDS FEELS IF THE TRUCK IS COMING APART I'VE TAKEN THE TRUCK BACK, NEW 1600$ TIRES NO HELP.
Corrective Action:
TRUCK HAS A TERRIBLE VIBRATIONS AT HIGHWAY SPEEDS FEELS IF THE TRUCK IS COMING APART I'VE TAKEN THE TRUCK BACK, NEW 1600$ TIRES NO HELP.
Additional Notes:
TRUCK HAS A TERRIBLE VIBRATIONS AT HIGHWAY SPEEDS FEELS IF THE TRUCK IS COMING APART I'VE TAKEN THE TRUCK BACK, NEW 1600$ TIRES NO HELP.
Mfg Campaign: 10954176
Recall Date: Feb 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE DEF TANK SUDDENLY READ EMPTY AND IT WAS OVER 3/4 FULL IT BEGAN TO COUNTDOWN THE WARNING OF REDUCED SPEED IN 200 MILES I WAS DRIVING BETWEEN CA AND AZ AT NIGHT . I WAS OVER 250 FROM ANY TOWN DRIVING AT 65 IT SUDDENLY SLOWED TO 5 MPH. THIS CAUSED VEHICLES TO SWERVE AROUND ME AND BRAKE. I UNDERSTAND YOU DON'T WANT PEOPLE NOT TO USE DEF BUT FOR SAFETY THE VEHICLE SHOULD AT LEAST BE ABLE TO KEEP THE MIN FREEWAY SPEED OF 55. THEN UPON RESTART IDLE ONLY FOR COLD ENVIRONMENT SITUATIONS.
Corrective Action:
THE DEF TANK SUDDENLY READ EMPTY AND IT WAS OVER 3/4 FULL IT BEGAN TO COUNTDOWN THE WARNING OF REDUCED SPEED IN 200 MILES I WAS DRIVING BETWEEN CA AND AZ AT NIGHT . I WAS OVER 250 FROM ANY TOWN DRIVING AT 65 IT SUDDENLY SLOWED TO 5 MPH. THIS CAUSED VEHICLES TO SWERVE AROUND ME AND BRAKE. I UNDERSTAND YOU DON'T WANT PEOPLE NOT TO USE DEF BUT FOR SAFETY THE VEHICLE SHOULD AT LEAST BE ABLE TO KEEP THE MIN FREEWAY SPEED OF 55. THEN UPON RESTART IDLE ONLY FOR COLD ENVIRONMENT SITUATIONS.
Additional Notes:
THE DEF TANK SUDDENLY READ EMPTY AND IT WAS OVER 3/4 FULL IT BEGAN TO COUNTDOWN THE WARNING OF REDUCED SPEED IN 200 MILES I WAS DRIVING BETWEEN CA AND AZ AT NIGHT . I WAS OVER 250 FROM ANY TOWN DRIVING AT 65 IT SUDDENLY SLOWED TO 5 MPH. THIS CAUSED VEHICLES TO SWERVE AROUND ME AND BRAKE. I UNDERSTAND YOU DON'T WANT PEOPLE NOT TO USE DEF BUT FOR SAFETY THE VEHICLE SHOULD AT LEAST BE ABLE TO KEEP THE MIN FREEWAY SPEED OF 55. THEN UPON RESTART IDLE ONLY FOR COLD ENVIRONMENT SITUATIONS.
Mfg Campaign: 10954296
Recall Date: Feb 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Corrective Action:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Additional Notes:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Mfg Campaign: 10954371
Recall Date: Feb 13, 2017
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