Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S48
Recall Date: Jul 1, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
169 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Corrective Action:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Additional Notes:
DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.
Mfg Campaign: 10954371
Recall Date: Feb 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT INDEPEDENTLY SHIFTED FROM THE PARK POSITION TO THE DRIVE POSITION WITHOUT WARNING. AS A RESULT, THE VEHICLE BEGAN TO ROLL FORWARD. THE DRIVER WAS DRAGGED UNTIL THE VEHICLE CRASHED INTO A FENCE. THE DRIVER SUSTAINED LACERATIONS ON THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A DRIVER'S ERROR AND UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,180.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT INDEPEDENTLY SHIFTED FROM THE PARK POSITION TO THE DRIVE POSITION WITHOUT WARNING. AS A RESULT, THE VEHICLE BEGAN TO ROLL FORWARD. THE DRIVER WAS DRAGGED UNTIL THE VEHICLE CRASHED INTO A FENCE. THE DRIVER SUSTAINED LACERATIONS ON THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A DRIVER'S ERROR AND UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,180.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT INDEPEDENTLY SHIFTED FROM THE PARK POSITION TO THE DRIVE POSITION WITHOUT WARNING. AS A RESULT, THE VEHICLE BEGAN TO ROLL FORWARD. THE DRIVER WAS DRAGGED UNTIL THE VEHICLE CRASHED INTO A FENCE. THE DRIVER SUSTAINED LACERATIONS ON THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A DRIVER'S ERROR AND UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,180.
Mfg Campaign: 10948871
Recall Date: Feb 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Corrective Action:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Additional Notes:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Mfg Campaign: 10947244
Recall Date: Jan 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Corrective Action:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Additional Notes:
ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.
Mfg Campaign: 10947244
Recall Date: Jan 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Corrective Action:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Additional Notes:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Mfg Campaign: 10947265
Recall Date: Jan 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Corrective Action:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Additional Notes:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Mfg Campaign: 10947265
Recall Date: Jan 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Corrective Action:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Additional Notes:
THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR
Mfg Campaign: 10947265
Recall Date: Jan 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING FROM A DEAD STOP THE ENGINE HAS A 3 TO 4 SECOND LAG. NORMAL RESPONSE RESUMES AFTER THE INITIAL LAG. THIS CONDITION HAS BEEN CONSISTANT THROUGHOUT 2016. TRUCK WAS PURCHASED NEW. PRESENT MILEAGE IS 4500.
Corrective Action:
WHEN ACCELERATING FROM A DEAD STOP THE ENGINE HAS A 3 TO 4 SECOND LAG. NORMAL RESPONSE RESUMES AFTER THE INITIAL LAG. THIS CONDITION HAS BEEN CONSISTANT THROUGHOUT 2016. TRUCK WAS PURCHASED NEW. PRESENT MILEAGE IS 4500.
Additional Notes:
WHEN ACCELERATING FROM A DEAD STOP THE ENGINE HAS A 3 TO 4 SECOND LAG. NORMAL RESPONSE RESUMES AFTER THE INITIAL LAG. THIS CONDITION HAS BEEN CONSISTANT THROUGHOUT 2016. TRUCK WAS PURCHASED NEW. PRESENT MILEAGE IS 4500.
Mfg Campaign: 10930080
Recall Date: Dec 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
RAN INTO THE REAR END OF 18 WHEELER DEAD STOPPED IN MIDDLE OF ROAD DRIVING AT A SPEED OF 40 - 45 MPH . MY AIRBAGS DID NOT DEPLOY YET THE COMPLETE FRONT END OF TRUCK WAS BASHED IN AND PROBABLY TOTALED.
Corrective Action:
RAN INTO THE REAR END OF 18 WHEELER DEAD STOPPED IN MIDDLE OF ROAD DRIVING AT A SPEED OF 40 - 45 MPH . MY AIRBAGS DID NOT DEPLOY YET THE COMPLETE FRONT END OF TRUCK WAS BASHED IN AND PROBABLY TOTALED.
Additional Notes:
RAN INTO THE REAR END OF 18 WHEELER DEAD STOPPED IN MIDDLE OF ROAD DRIVING AT A SPEED OF 40 - 45 MPH . MY AIRBAGS DID NOT DEPLOY YET THE COMPLETE FRONT END OF TRUCK WAS BASHED IN AND PROBABLY TOTALED.
Mfg Campaign: 10926511
Recall Date: Nov 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SIGNIFICANT LAG IN ENGINE RESPONSE WHEN ACCELERATING FROM DEAD STOP. DELAY IS APPROX 3-4 SECONDS FROM TIME ACCELERATOR PEDAL IS DEPRESSED UNTIL TRUCK RESPONDS.
Corrective Action:
SIGNIFICANT LAG IN ENGINE RESPONSE WHEN ACCELERATING FROM DEAD STOP. DELAY IS APPROX 3-4 SECONDS FROM TIME ACCELERATOR PEDAL IS DEPRESSED UNTIL TRUCK RESPONDS.
Additional Notes:
SIGNIFICANT LAG IN ENGINE RESPONSE WHEN ACCELERATING FROM DEAD STOP. DELAY IS APPROX 3-4 SECONDS FROM TIME ACCELERATOR PEDAL IS DEPRESSED UNTIL TRUCK RESPONDS.
Mfg Campaign: 10924901
Recall Date: Nov 7, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Corrective Action:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Additional Notes:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Mfg Campaign: 10917458
Recall Date: Oct 20, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Corrective Action:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Additional Notes:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Mfg Campaign: 10917458
Recall Date: Oct 20, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Corrective Action:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Additional Notes:
DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW
Mfg Campaign: 10917458
Recall Date: Oct 20, 2016
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE DEF PUMP STOP WORKING NEVER HAD A MAINTENANCE LIGHT TO COME ON UNTIL THE TRUCK REACH ABOUT 76000 MILES AT THAT TIME THE SYSTEM WAS OUT OF WARRANTY AND THE PUMP WAS NO GOOD I WAS ON MY WAY BACK FROM NEW YORK WHEN IT INDICATED THAT IT WAS GOING TO SLOW DOWN TO 5MILE PER HOUR FOR 145MILE BUT IT DID NOT DO IT.
Corrective Action:
THE DEF PUMP STOP WORKING NEVER HAD A MAINTENANCE LIGHT TO COME ON UNTIL THE TRUCK REACH ABOUT 76000 MILES AT THAT TIME THE SYSTEM WAS OUT OF WARRANTY AND THE PUMP WAS NO GOOD I WAS ON MY WAY BACK FROM NEW YORK WHEN IT INDICATED THAT IT WAS GOING TO SLOW DOWN TO 5MILE PER HOUR FOR 145MILE BUT IT DID NOT DO IT.
Additional Notes:
THE DEF PUMP STOP WORKING NEVER HAD A MAINTENANCE LIGHT TO COME ON UNTIL THE TRUCK REACH ABOUT 76000 MILES AT THAT TIME THE SYSTEM WAS OUT OF WARRANTY AND THE PUMP WAS NO GOOD I WAS ON MY WAY BACK FROM NEW YORK WHEN IT INDICATED THAT IT WAS GOING TO SLOW DOWN TO 5MILE PER HOUR FOR 145MILE BUT IT DID NOT DO IT.
Mfg Campaign: 10909465
Recall Date: Sep 24, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Corrective Action:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Additional Notes:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Mfg Campaign: 10897168
Recall Date: Aug 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Corrective Action:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Additional Notes:
THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.
Mfg Campaign: 10897168
Recall Date: Aug 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 10887407
Recall Date: Jul 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 10887407
Recall Date: Jul 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MAY 25 WE EXPERIENCED CATASTROPHIC BRAKE FAILURE WHILE BACKING OUR NEW 2016 5TH WHEEL TRAILER INTO OUR DRIVEWAY. THIS INCLUDED BACKING DOWN OUR HILL AND TURNING TO THE RIGHT INTO OUR DRIVEWAY. THE ROAD WE LIVE ON IS A PRIVATE ROAD. AFTER THE INCIDENT IT WAS DETERMINED THAT THE BRAKE BOOSTER RETAINING CLIP WAS EITHER NOT INSTALLED OR WAS MISSING CAUSING THE BRAKE PEDAL ASSEMBLY TO COME APART FROM THE "BRAKE" BOOSTER ARM WHICH RESULTED IN OUR INABILITY TO OPERATE THE BRAKES OF OUR PICKUP OR 2016 TRAILER. THIS INCIDENT CAUSED OVER $18000 IN DAMAGE TO THE TRAILER AND OUR PROPERTY. THE INCIDENT WAS REPORTED TO FIAT CHRYSLER AUTOMOBILE WHO INVESTIGATED. THEY REPORTED THAT UPON "REVIEW THE INSPECTION REPORT ..."," WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. THERFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS INCIDENT." AS A RESULT OF THIS INCIDENT WE HAVE NOT HAD THIS VEHICLE FOR THE PAST 2.5 WEEKS BUT MOST OF ALL ARE SHOCKED AT THEIR RESPONSE. WE HAVE NOTED THAT CHRYSLER HAD RECALLED OVER 24,000 VEHICLES INCLUDING RAM TRUCKS BETWEEN 2010 AND 2013 FOR THE EXACT SAME ISSUE. HOPEFULLY THIS WILL SPUR SOME ACTION ON THIS ISSUE.
Corrective Action:
ON MAY 25 WE EXPERIENCED CATASTROPHIC BRAKE FAILURE WHILE BACKING OUR NEW 2016 5TH WHEEL TRAILER INTO OUR DRIVEWAY. THIS INCLUDED BACKING DOWN OUR HILL AND TURNING TO THE RIGHT INTO OUR DRIVEWAY. THE ROAD WE LIVE ON IS A PRIVATE ROAD. AFTER THE INCIDENT IT WAS DETERMINED THAT THE BRAKE BOOSTER RETAINING CLIP WAS EITHER NOT INSTALLED OR WAS MISSING CAUSING THE BRAKE PEDAL ASSEMBLY TO COME APART FROM THE "BRAKE" BOOSTER ARM WHICH RESULTED IN OUR INABILITY TO OPERATE THE BRAKES OF OUR PICKUP OR 2016 TRAILER. THIS INCIDENT CAUSED OVER $18000 IN DAMAGE TO THE TRAILER AND OUR PROPERTY. THE INCIDENT WAS REPORTED TO FIAT CHRYSLER AUTOMOBILE WHO INVESTIGATED. THEY REPORTED THAT UPON "REVIEW THE INSPECTION REPORT ..."," WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. THERFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS INCIDENT." AS A RESULT OF THIS INCIDENT WE HAVE NOT HAD THIS VEHICLE FOR THE PAST 2.5 WEEKS BUT MOST OF ALL ARE SHOCKED AT THEIR RESPONSE. WE HAVE NOTED THAT CHRYSLER HAD RECALLED OVER 24,000 VEHICLES INCLUDING RAM TRUCKS BETWEEN 2010 AND 2013 FOR THE EXACT SAME ISSUE. HOPEFULLY THIS WILL SPUR SOME ACTION ON THIS ISSUE.
Additional Notes:
ON MAY 25 WE EXPERIENCED CATASTROPHIC BRAKE FAILURE WHILE BACKING OUR NEW 2016 5TH WHEEL TRAILER INTO OUR DRIVEWAY. THIS INCLUDED BACKING DOWN OUR HILL AND TURNING TO THE RIGHT INTO OUR DRIVEWAY. THE ROAD WE LIVE ON IS A PRIVATE ROAD. AFTER THE INCIDENT IT WAS DETERMINED THAT THE BRAKE BOOSTER RETAINING CLIP WAS EITHER NOT INSTALLED OR WAS MISSING CAUSING THE BRAKE PEDAL ASSEMBLY TO COME APART FROM THE "BRAKE" BOOSTER ARM WHICH RESULTED IN OUR INABILITY TO OPERATE THE BRAKES OF OUR PICKUP OR 2016 TRAILER. THIS INCIDENT CAUSED OVER $18000 IN DAMAGE TO THE TRAILER AND OUR PROPERTY. THE INCIDENT WAS REPORTED TO FIAT CHRYSLER AUTOMOBILE WHO INVESTIGATED. THEY REPORTED THAT UPON "REVIEW THE INSPECTION REPORT ..."," WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. THERFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS INCIDENT." AS A RESULT OF THIS INCIDENT WE HAVE NOT HAD THIS VEHICLE FOR THE PAST 2.5 WEEKS BUT MOST OF ALL ARE SHOCKED AT THEIR RESPONSE. WE HAVE NOTED THAT CHRYSLER HAD RECALLED OVER 24,000 VEHICLES INCLUDING RAM TRUCKS BETWEEN 2010 AND 2013 FOR THE EXACT SAME ISSUE. HOPEFULLY THIS WILL SPUR SOME ACTION ON THIS ISSUE.
Mfg Campaign: 10873745
Recall Date: Jun 12, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
INVOLVED IN A FRONT END, AND DRIVER SIDE COLLISION AT A SPEED OVER 50MPH, AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE ALSO CAUGHT FIRE, THERE WAS A MINI EXPLOSION. THE VEHICLE HAD TO BE TOWED. I CONTACTED CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING, ABOUT THIS MATTER.
Corrective Action:
INVOLVED IN A FRONT END, AND DRIVER SIDE COLLISION AT A SPEED OVER 50MPH, AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE ALSO CAUGHT FIRE, THERE WAS A MINI EXPLOSION. THE VEHICLE HAD TO BE TOWED. I CONTACTED CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING, ABOUT THIS MATTER.
Additional Notes:
INVOLVED IN A FRONT END, AND DRIVER SIDE COLLISION AT A SPEED OVER 50MPH, AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE ALSO CAUGHT FIRE, THERE WAS A MINI EXPLOSION. THE VEHICLE HAD TO BE TOWED. I CONTACTED CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING, ABOUT THIS MATTER.
Mfg Campaign: 10873428
Recall Date: Jun 9, 2016
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