Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S48
Recall Date: Jul 1, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
169 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11195388
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11195388
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JAM NUTS ON DRAG LINK ADJUSTER KEEP LOOSENING. RAM HAS ISSUED A JUNK FIX BY WELDING THE NUTS TO ADJUSTER SLEEVE. WELDING ON MY TRUCK IS NOT ACCEPTABLE. I WANT A REPLACEMENT PART, NOT A WELD FIX. SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK
Corrective Action:
JAM NUTS ON DRAG LINK ADJUSTER KEEP LOOSENING. RAM HAS ISSUED A JUNK FIX BY WELDING THE NUTS TO ADJUSTER SLEEVE. WELDING ON MY TRUCK IS NOT ACCEPTABLE. I WANT A REPLACEMENT PART, NOT A WELD FIX. SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK
Additional Notes:
JAM NUTS ON DRAG LINK ADJUSTER KEEP LOOSENING. RAM HAS ISSUED A JUNK FIX BY WELDING THE NUTS TO ADJUSTER SLEEVE. WELDING ON MY TRUCK IS NOT ACCEPTABLE. I WANT A REPLACEMENT PART, NOT A WELD FIX. SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK
Mfg Campaign: 11192566
Recall Date: Mar 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
Mfg Campaign: 11192255
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I RECEIVED A RECALL NOTICE #V06/NHTSA19V-021 IN THE MAIL, SO I WENT OUT TO INSPECT THE DRAG LINK ON MY 2016 RAM 3500 AND NOTICED THAT THE LOWER JAM NUT HAD BACKED OFF THE THREADS ABOUT A 1/4" IN. CONTACTED THE DEALER TO SEE WHEN THEY WOULD BE ABLE TO FIX THIS ISSUE AND WAS TOLD TO CALL BACK IN A FEW WEEKS. AND I SPOKE TO THE SERVICE ADVISER TO SEE WHAT THE FIX WAS GOING TO BE AND WAS TOLD THAT THEY WOULD TIGHTEN THE JAM NUT AND WELD NUT TO THE SLEEVE. I HAVE BEEN A WELDER FOR OVER 30 YEARS AT THE PSNS IN BREMERTON, WA.. IF YOU DO NOT KNOW THE MATERIAL TYPE AND WELD FILLER MATERIAL TYPE IT COULD CAUSE A FAILURE OF THE WELD AND THE MATERIAL THAT IT IS WELDED TO. ALSO, ANYTIME YOU WELD SOMETHING THE HEAT AFFECTED ZONE IS A WEAK SPOT. I DON'T THINK THIS CORRECT FIX DUE TO IT BEING A STEERING COMPONENT. *DT*JB
Corrective Action:
I RECEIVED A RECALL NOTICE #V06/NHTSA19V-021 IN THE MAIL, SO I WENT OUT TO INSPECT THE DRAG LINK ON MY 2016 RAM 3500 AND NOTICED THAT THE LOWER JAM NUT HAD BACKED OFF THE THREADS ABOUT A 1/4" IN. CONTACTED THE DEALER TO SEE WHEN THEY WOULD BE ABLE TO FIX THIS ISSUE AND WAS TOLD TO CALL BACK IN A FEW WEEKS. AND I SPOKE TO THE SERVICE ADVISER TO SEE WHAT THE FIX WAS GOING TO BE AND WAS TOLD THAT THEY WOULD TIGHTEN THE JAM NUT AND WELD NUT TO THE SLEEVE. I HAVE BEEN A WELDER FOR OVER 30 YEARS AT THE PSNS IN BREMERTON, WA.. IF YOU DO NOT KNOW THE MATERIAL TYPE AND WELD FILLER MATERIAL TYPE IT COULD CAUSE A FAILURE OF THE WELD AND THE MATERIAL THAT IT IS WELDED TO. ALSO, ANYTIME YOU WELD SOMETHING THE HEAT AFFECTED ZONE IS A WEAK SPOT. I DON'T THINK THIS CORRECT FIX DUE TO IT BEING A STEERING COMPONENT. *DT*JB
Additional Notes:
I RECEIVED A RECALL NOTICE #V06/NHTSA19V-021 IN THE MAIL, SO I WENT OUT TO INSPECT THE DRAG LINK ON MY 2016 RAM 3500 AND NOTICED THAT THE LOWER JAM NUT HAD BACKED OFF THE THREADS ABOUT A 1/4" IN. CONTACTED THE DEALER TO SEE WHEN THEY WOULD BE ABLE TO FIX THIS ISSUE AND WAS TOLD TO CALL BACK IN A FEW WEEKS. AND I SPOKE TO THE SERVICE ADVISER TO SEE WHAT THE FIX WAS GOING TO BE AND WAS TOLD THAT THEY WOULD TIGHTEN THE JAM NUT AND WELD NUT TO THE SLEEVE. I HAVE BEEN A WELDER FOR OVER 30 YEARS AT THE PSNS IN BREMERTON, WA.. IF YOU DO NOT KNOW THE MATERIAL TYPE AND WELD FILLER MATERIAL TYPE IT COULD CAUSE A FAILURE OF THE WELD AND THE MATERIAL THAT IT IS WELDED TO. ALSO, ANYTIME YOU WELD SOMETHING THE HEAT AFFECTED ZONE IS A WEAK SPOT. I DON'T THINK THIS CORRECT FIX DUE TO IT BEING A STEERING COMPONENT. *DT*JB
Mfg Campaign: 11192070
Recall Date: Mar 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.
Corrective Action:
I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.
Additional Notes:
I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.
Mfg Campaign: 11191397
Recall Date: Mar 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB
Mfg Campaign: 11184566
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11174961
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WOLFCHASE DODGE DEALERSHIP IN BARTLETT, TN TELLS ME IT WILL ABOUT TWO MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY STEERING LINKAGE PROBLEMS ON MY 2016 DODGE RAM 3500 LARAMIE.
Corrective Action:
WOLFCHASE DODGE DEALERSHIP IN BARTLETT, TN TELLS ME IT WILL ABOUT TWO MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY STEERING LINKAGE PROBLEMS ON MY 2016 DODGE RAM 3500 LARAMIE.
Additional Notes:
WOLFCHASE DODGE DEALERSHIP IN BARTLETT, TN TELLS ME IT WILL ABOUT TWO MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY STEERING LINKAGE PROBLEMS ON MY 2016 DODGE RAM 3500 LARAMIE.
Mfg Campaign: 11174962
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS THE 5TH RAM TRUCK I PURCHASE. I USE THEM FOR WORK. ALL OF THE UNITS HAVE SHORT LIFE SPAN ON TIRES. SOME HAVE DEEP THREAD BUT HAVE BUBBLES ON TIRES. I HAVE HAD SOME TIRES THAT WON'T LAST 20000 MILES. THEY WILL PROBABLY BLOWOUT IF I KEEP DRIVING THEM LIKE THIS. TIRES ARE VERY POOR QUALITY.
Corrective Action:
THIS IS THE 5TH RAM TRUCK I PURCHASE. I USE THEM FOR WORK. ALL OF THE UNITS HAVE SHORT LIFE SPAN ON TIRES. SOME HAVE DEEP THREAD BUT HAVE BUBBLES ON TIRES. I HAVE HAD SOME TIRES THAT WON'T LAST 20000 MILES. THEY WILL PROBABLY BLOWOUT IF I KEEP DRIVING THEM LIKE THIS. TIRES ARE VERY POOR QUALITY.
Additional Notes:
THIS IS THE 5TH RAM TRUCK I PURCHASE. I USE THEM FOR WORK. ALL OF THE UNITS HAVE SHORT LIFE SPAN ON TIRES. SOME HAVE DEEP THREAD BUT HAVE BUBBLES ON TIRES. I HAVE HAD SOME TIRES THAT WON'T LAST 20000 MILES. THEY WILL PROBABLY BLOWOUT IF I KEEP DRIVING THEM LIKE THIS. TIRES ARE VERY POOR QUALITY.
Mfg Campaign: 11170921
Recall Date: Jan 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.
Corrective Action:
WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.
Additional Notes:
WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.
Mfg Campaign: 11169920
Recall Date: Jan 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN USING REMOTE UNLOCK FOB. CAUSES THE TAILGATE TO FALL OPEN AT INTERMITTENT TIMES. WHEN SITTING STILL OR DRIVING DOWN THE ROAD.
Corrective Action:
WHEN USING REMOTE UNLOCK FOB. CAUSES THE TAILGATE TO FALL OPEN AT INTERMITTENT TIMES. WHEN SITTING STILL OR DRIVING DOWN THE ROAD.
Additional Notes:
WHEN USING REMOTE UNLOCK FOB. CAUSES THE TAILGATE TO FALL OPEN AT INTERMITTENT TIMES. WHEN SITTING STILL OR DRIVING DOWN THE ROAD.
Mfg Campaign: 11162659
Recall Date: Dec 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Mfg Campaign: 11151832
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.
Mfg Campaign: 11151832
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
2016 DODGE RAM 3500 LARAMIE LONGHORN DUALLY - ORIGINAL TIRES THAT CAME ON VEHICLE NEXEN HTX LT235/80R17E BSW ALL SEASON TIRES. SAFETY CONCERN WITH THESE TIRES BECAUSE THE WALL ON THE INSIDE IS GIVING WAY CAUSING THE TIRE TO WOBBLE, WHICH MAKES YOUR WHOLE TRUCK SHAKE VIOLENTLY WHEN YOU GET TO ABOVE 50 MPH. CAB OF TRUCK ALONG WITH STEERING WHEEL MAKING IT UNSAFE DUE TO POSSIBLE BLOW OUT. TIRES BEEN ROTATED ON THE MAINTENANCE SCHEDULE. DID NOT HAVE ISSUE WITH THIS UNTIL THE LAST TIRE ROTATION WHICH THESE TIRES CAME FROM THE BACK OF THE TRUCK WHERE WE TOW A LIVING QUARTERS 3 HORSE TRAILER WHICH WEIGHS EMPTY 12500 POUNDS. INVESTIGATION NEEDS TO BE DONE ON IF THESE TIRES ARE ADEQUATE FOR TRUCKS THAT DO HEAVY TOWING AS IT APPEARS NOT SINCE THIS IS THE SECOND TIRE THAT HAS TO BE REPLACED DUE TO SAFETY CONCERNS. THIS COULD NOT BE DETERMINED UNLESS THE VEHICLE WAS IN MOTION. THE VEHICLE IS BACK AT THE DEALERSHIP TO REPLACED THIS TIRE. HAD THEM CHECK ALL TIRES AGAIN TO ENSURE NO OTHER ONES ARE DEFECTIVE. A RECALL NEEDS TO BE DONE ON THESE TIRES AS IF IT WERE NOT FOR MY WIFE TAKING HER VEHICLE TO THE DEALERSHIP FOR THEM TO CHECK, IT WOULD HAVE FONE UNNOTICED UNTIL A BLOW OUT OR POSSIBLE WRECK DUE TO THE BLOW OUT HAPPEN WHILE SHE WAS TOWING HER TRAILER WITH LIVE STOCK.
Corrective Action:
2016 DODGE RAM 3500 LARAMIE LONGHORN DUALLY - ORIGINAL TIRES THAT CAME ON VEHICLE NEXEN HTX LT235/80R17E BSW ALL SEASON TIRES. SAFETY CONCERN WITH THESE TIRES BECAUSE THE WALL ON THE INSIDE IS GIVING WAY CAUSING THE TIRE TO WOBBLE, WHICH MAKES YOUR WHOLE TRUCK SHAKE VIOLENTLY WHEN YOU GET TO ABOVE 50 MPH. CAB OF TRUCK ALONG WITH STEERING WHEEL MAKING IT UNSAFE DUE TO POSSIBLE BLOW OUT. TIRES BEEN ROTATED ON THE MAINTENANCE SCHEDULE. DID NOT HAVE ISSUE WITH THIS UNTIL THE LAST TIRE ROTATION WHICH THESE TIRES CAME FROM THE BACK OF THE TRUCK WHERE WE TOW A LIVING QUARTERS 3 HORSE TRAILER WHICH WEIGHS EMPTY 12500 POUNDS. INVESTIGATION NEEDS TO BE DONE ON IF THESE TIRES ARE ADEQUATE FOR TRUCKS THAT DO HEAVY TOWING AS IT APPEARS NOT SINCE THIS IS THE SECOND TIRE THAT HAS TO BE REPLACED DUE TO SAFETY CONCERNS. THIS COULD NOT BE DETERMINED UNLESS THE VEHICLE WAS IN MOTION. THE VEHICLE IS BACK AT THE DEALERSHIP TO REPLACED THIS TIRE. HAD THEM CHECK ALL TIRES AGAIN TO ENSURE NO OTHER ONES ARE DEFECTIVE. A RECALL NEEDS TO BE DONE ON THESE TIRES AS IF IT WERE NOT FOR MY WIFE TAKING HER VEHICLE TO THE DEALERSHIP FOR THEM TO CHECK, IT WOULD HAVE FONE UNNOTICED UNTIL A BLOW OUT OR POSSIBLE WRECK DUE TO THE BLOW OUT HAPPEN WHILE SHE WAS TOWING HER TRAILER WITH LIVE STOCK.
Additional Notes:
2016 DODGE RAM 3500 LARAMIE LONGHORN DUALLY - ORIGINAL TIRES THAT CAME ON VEHICLE NEXEN HTX LT235/80R17E BSW ALL SEASON TIRES. SAFETY CONCERN WITH THESE TIRES BECAUSE THE WALL ON THE INSIDE IS GIVING WAY CAUSING THE TIRE TO WOBBLE, WHICH MAKES YOUR WHOLE TRUCK SHAKE VIOLENTLY WHEN YOU GET TO ABOVE 50 MPH. CAB OF TRUCK ALONG WITH STEERING WHEEL MAKING IT UNSAFE DUE TO POSSIBLE BLOW OUT. TIRES BEEN ROTATED ON THE MAINTENANCE SCHEDULE. DID NOT HAVE ISSUE WITH THIS UNTIL THE LAST TIRE ROTATION WHICH THESE TIRES CAME FROM THE BACK OF THE TRUCK WHERE WE TOW A LIVING QUARTERS 3 HORSE TRAILER WHICH WEIGHS EMPTY 12500 POUNDS. INVESTIGATION NEEDS TO BE DONE ON IF THESE TIRES ARE ADEQUATE FOR TRUCKS THAT DO HEAVY TOWING AS IT APPEARS NOT SINCE THIS IS THE SECOND TIRE THAT HAS TO BE REPLACED DUE TO SAFETY CONCERNS. THIS COULD NOT BE DETERMINED UNLESS THE VEHICLE WAS IN MOTION. THE VEHICLE IS BACK AT THE DEALERSHIP TO REPLACED THIS TIRE. HAD THEM CHECK ALL TIRES AGAIN TO ENSURE NO OTHER ONES ARE DEFECTIVE. A RECALL NEEDS TO BE DONE ON THESE TIRES AS IF IT WERE NOT FOR MY WIFE TAKING HER VEHICLE TO THE DEALERSHIP FOR THEM TO CHECK, IT WOULD HAVE FONE UNNOTICED UNTIL A BLOW OUT OR POSSIBLE WRECK DUE TO THE BLOW OUT HAPPEN WHILE SHE WAS TOWING HER TRAILER WITH LIVE STOCK.
Mfg Campaign: 11143716
Recall Date: Oct 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!
Corrective Action:
VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!
Additional Notes:
VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!
Mfg Campaign: 11122727
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
NEXEN TIRES LT235/80-17 AT RA8 ORIGINAL EQUIPMENT WITH TRUCK AT PURCHASE. THIS TRUCK WAS PURCHASED IN MARCH 2016 NEW FROM RAM DEALER, THIS TRUCK IS A 2016 RAM 3500 DUALLY. WE HAVE HAD TWO TIRES SEPERATE, OTHER WISE BELTS INSIDE TIRES BROKE, WE WERE ABLE TO NOTICE AN REPLACE BEFORE ANY BLOW OUTS ACCRUED. WE PROPERLY CARE FOR OUR TIRES DUE TO THAT OUR CHILDREN RIDE IN THIS TRUCK AN ALSO WE HAUL OUR LIVESTOCK BEHIND THIS TRUCK. WITH ONE OF US WORKING IN THE TIRE FIELD WE ARE ABLE TO NOTICE THE DEFECTS BEFORE SOMETHING BAD HAPPENS MOST TIME LIKE BLOW OUTS AN WE KNOW HOW OUR TRUCK RIDES SO ONCE IT STARTS TO FEEL FUNNY WE INSPECT! BOTH TIRES SEPARATED IN BOUT A 1000 MILES OF EACH OTHER. THE TRUCK ONLY HAD 12400 MILES ON FIRST TIRE SEPARATION AN 11/32 OF TREAD LEFT WITH THE TREAD STARTING AT 15/32 AN TREAD MILEAGE OF 40-50K. THIS SHOULD NOT HAVE HAPPENED. WE ARE IN THE PROCESS OF HAVING BOTH TIRES REPLACED THROUGH EITHER A LOCAL DEALER OF NEXEN, OR NEXEN THEMSELVES AS I HAVE TRIED TO CONTACT NEXEN THREE TIMES AN CAN'T NOT GET THROUGH TO THEM OR RECIEVE A RETURN CALL. THE SECOND TIRE HAD 10/32 LEFT ON IT, BOTH HAVE SEPARATED BELTS IN THEM WE STILL HAVE 5 MORE OF THESE TIRES LEFT DUE TO THIS BEING A DUALLY EVEN THE SPARE IS THE SAME TIRE. ALL WITH SAME D.O.T NUMBERS OF 8EX61015 SO ALL COMING FROM SAME BATCH MADE 10TH WEEK OF 2015 HOPING WE DON'T HAVE ANYMORE SEPARATIONS BUT AFTER 2 SEPERATIONS WE WILL FOR SURE BE ON OUR LOOK OUT EVEN MORE SO. WE WERE DRIVING DURING BOTH SEPARATIONS OF THE TIRES. OUR CHILDREN IN THE TRUCK DURING BOTH TIMES ALSO. VERY UNHAPPY WITH THESE TIRES! WE WILL CONTINUE TO WORK AN TRY TO FIND A REPLACEMENT SOLUTION WITH NEXEN, WITH THIS BEING OE TIRES THEY SHOULD BE REPLACED FOR FREE AN NOT PRORATED BUT WE WILL SEE! PLEASE DO NOT PURCHASE THESE TIRES FOR YOUR TRUCK OR A TRUCK WITH THEM UNTIL NEXEN FIXES THE ISSUES WITH THEIR TIRES!
Corrective Action:
NEXEN TIRES LT235/80-17 AT RA8 ORIGINAL EQUIPMENT WITH TRUCK AT PURCHASE. THIS TRUCK WAS PURCHASED IN MARCH 2016 NEW FROM RAM DEALER, THIS TRUCK IS A 2016 RAM 3500 DUALLY. WE HAVE HAD TWO TIRES SEPERATE, OTHER WISE BELTS INSIDE TIRES BROKE, WE WERE ABLE TO NOTICE AN REPLACE BEFORE ANY BLOW OUTS ACCRUED. WE PROPERLY CARE FOR OUR TIRES DUE TO THAT OUR CHILDREN RIDE IN THIS TRUCK AN ALSO WE HAUL OUR LIVESTOCK BEHIND THIS TRUCK. WITH ONE OF US WORKING IN THE TIRE FIELD WE ARE ABLE TO NOTICE THE DEFECTS BEFORE SOMETHING BAD HAPPENS MOST TIME LIKE BLOW OUTS AN WE KNOW HOW OUR TRUCK RIDES SO ONCE IT STARTS TO FEEL FUNNY WE INSPECT! BOTH TIRES SEPARATED IN BOUT A 1000 MILES OF EACH OTHER. THE TRUCK ONLY HAD 12400 MILES ON FIRST TIRE SEPARATION AN 11/32 OF TREAD LEFT WITH THE TREAD STARTING AT 15/32 AN TREAD MILEAGE OF 40-50K. THIS SHOULD NOT HAVE HAPPENED. WE ARE IN THE PROCESS OF HAVING BOTH TIRES REPLACED THROUGH EITHER A LOCAL DEALER OF NEXEN, OR NEXEN THEMSELVES AS I HAVE TRIED TO CONTACT NEXEN THREE TIMES AN CAN'T NOT GET THROUGH TO THEM OR RECIEVE A RETURN CALL. THE SECOND TIRE HAD 10/32 LEFT ON IT, BOTH HAVE SEPARATED BELTS IN THEM WE STILL HAVE 5 MORE OF THESE TIRES LEFT DUE TO THIS BEING A DUALLY EVEN THE SPARE IS THE SAME TIRE. ALL WITH SAME D.O.T NUMBERS OF 8EX61015 SO ALL COMING FROM SAME BATCH MADE 10TH WEEK OF 2015 HOPING WE DON'T HAVE ANYMORE SEPARATIONS BUT AFTER 2 SEPERATIONS WE WILL FOR SURE BE ON OUR LOOK OUT EVEN MORE SO. WE WERE DRIVING DURING BOTH SEPARATIONS OF THE TIRES. OUR CHILDREN IN THE TRUCK DURING BOTH TIMES ALSO. VERY UNHAPPY WITH THESE TIRES! WE WILL CONTINUE TO WORK AN TRY TO FIND A REPLACEMENT SOLUTION WITH NEXEN, WITH THIS BEING OE TIRES THEY SHOULD BE REPLACED FOR FREE AN NOT PRORATED BUT WE WILL SEE! PLEASE DO NOT PURCHASE THESE TIRES FOR YOUR TRUCK OR A TRUCK WITH THEM UNTIL NEXEN FIXES THE ISSUES WITH THEIR TIRES!
Additional Notes:
NEXEN TIRES LT235/80-17 AT RA8 ORIGINAL EQUIPMENT WITH TRUCK AT PURCHASE. THIS TRUCK WAS PURCHASED IN MARCH 2016 NEW FROM RAM DEALER, THIS TRUCK IS A 2016 RAM 3500 DUALLY. WE HAVE HAD TWO TIRES SEPERATE, OTHER WISE BELTS INSIDE TIRES BROKE, WE WERE ABLE TO NOTICE AN REPLACE BEFORE ANY BLOW OUTS ACCRUED. WE PROPERLY CARE FOR OUR TIRES DUE TO THAT OUR CHILDREN RIDE IN THIS TRUCK AN ALSO WE HAUL OUR LIVESTOCK BEHIND THIS TRUCK. WITH ONE OF US WORKING IN THE TIRE FIELD WE ARE ABLE TO NOTICE THE DEFECTS BEFORE SOMETHING BAD HAPPENS MOST TIME LIKE BLOW OUTS AN WE KNOW HOW OUR TRUCK RIDES SO ONCE IT STARTS TO FEEL FUNNY WE INSPECT! BOTH TIRES SEPARATED IN BOUT A 1000 MILES OF EACH OTHER. THE TRUCK ONLY HAD 12400 MILES ON FIRST TIRE SEPARATION AN 11/32 OF TREAD LEFT WITH THE TREAD STARTING AT 15/32 AN TREAD MILEAGE OF 40-50K. THIS SHOULD NOT HAVE HAPPENED. WE ARE IN THE PROCESS OF HAVING BOTH TIRES REPLACED THROUGH EITHER A LOCAL DEALER OF NEXEN, OR NEXEN THEMSELVES AS I HAVE TRIED TO CONTACT NEXEN THREE TIMES AN CAN'T NOT GET THROUGH TO THEM OR RECIEVE A RETURN CALL. THE SECOND TIRE HAD 10/32 LEFT ON IT, BOTH HAVE SEPARATED BELTS IN THEM WE STILL HAVE 5 MORE OF THESE TIRES LEFT DUE TO THIS BEING A DUALLY EVEN THE SPARE IS THE SAME TIRE. ALL WITH SAME D.O.T NUMBERS OF 8EX61015 SO ALL COMING FROM SAME BATCH MADE 10TH WEEK OF 2015 HOPING WE DON'T HAVE ANYMORE SEPARATIONS BUT AFTER 2 SEPERATIONS WE WILL FOR SURE BE ON OUR LOOK OUT EVEN MORE SO. WE WERE DRIVING DURING BOTH SEPARATIONS OF THE TIRES. OUR CHILDREN IN THE TRUCK DURING BOTH TIMES ALSO. VERY UNHAPPY WITH THESE TIRES! WE WILL CONTINUE TO WORK AN TRY TO FIND A REPLACEMENT SOLUTION WITH NEXEN, WITH THIS BEING OE TIRES THEY SHOULD BE REPLACED FOR FREE AN NOT PRORATED BUT WE WILL SEE! PLEASE DO NOT PURCHASE THESE TIRES FOR YOUR TRUCK OR A TRUCK WITH THEM UNTIL NEXEN FIXES THE ISSUES WITH THEIR TIRES!
Mfg Campaign: 11101308
Recall Date: Jun 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE SEVERAL RAM 3500 VEHICLES. ALL THE REAREND FAIL WAY BEYOND THE TIME THAT THEY SHOULD BE IN SERVICE. THESE UNITS FAIL WITH LESS THAN 200,000 MILES AND SHOULD GO WELL BEYOND THAT MILEAGE. I FEEL THESE UNITS HAVE A ON GOING ISSUES THAT THE MFG KNOWS ABOUT BUT FAILS TO DO A RECALL TO FIX THE ISSUES. THESE SAME ISSUES HAVE OCCURRED IN OUR 2012, 2014 AND 2016 MODELS. THIS IS ALL A SAFETY ISSUE SHOULD THESE REAR ENDS COME APART WHILE TOWING A LOAD.
Corrective Action:
WE HAVE SEVERAL RAM 3500 VEHICLES. ALL THE REAREND FAIL WAY BEYOND THE TIME THAT THEY SHOULD BE IN SERVICE. THESE UNITS FAIL WITH LESS THAN 200,000 MILES AND SHOULD GO WELL BEYOND THAT MILEAGE. I FEEL THESE UNITS HAVE A ON GOING ISSUES THAT THE MFG KNOWS ABOUT BUT FAILS TO DO A RECALL TO FIX THE ISSUES. THESE SAME ISSUES HAVE OCCURRED IN OUR 2012, 2014 AND 2016 MODELS. THIS IS ALL A SAFETY ISSUE SHOULD THESE REAR ENDS COME APART WHILE TOWING A LOAD.
Additional Notes:
WE HAVE SEVERAL RAM 3500 VEHICLES. ALL THE REAREND FAIL WAY BEYOND THE TIME THAT THEY SHOULD BE IN SERVICE. THESE UNITS FAIL WITH LESS THAN 200,000 MILES AND SHOULD GO WELL BEYOND THAT MILEAGE. I FEEL THESE UNITS HAVE A ON GOING ISSUES THAT THE MFG KNOWS ABOUT BUT FAILS TO DO A RECALL TO FIX THE ISSUES. THESE SAME ISSUES HAVE OCCURRED IN OUR 2012, 2014 AND 2016 MODELS. THIS IS ALL A SAFETY ISSUE SHOULD THESE REAR ENDS COME APART WHILE TOWING A LOAD.
Mfg Campaign: 11101226
Recall Date: Jun 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS PURCHASED NEW WITH THE MANUAL SINGLE ZONE HEATING VENTILATION AND AIR CONDITIONING SYSTEM (HVAC). THE VEHICLE CONSTANTLY DEFAULTS TO RECIRCULATE AIR MODE REGARDLESS OF THE RECIRCULATE MODE BEING TURNED OFF. YOU CAN TELL THE SYSTEM IS IN RECIRC MODE WITH THE RECIRC LIGHT OFF BY THE INCREASED FAN NOISE. THE SYSTEM ALSO DEFAULTS TO RECIRC MODE WHEN THE SYSTEM IS OFF. I HAVE DUPLICATED THE DEFECT TO DEALERSHIP PERSONNEL ON THREE DIFFERENT OCCASIONS WHO ATTEMPTED TO REPAIR THE SYSTEM TO NO AVAIL. THEY THEN DUPLICATED THE EVENT IN A 2018 MODEL RAM PICKUP WITH THE SAME MANUAL HVAC SYSTEM. AFTER THIS I WAS ADVISED IT WAS A DESIGN DEFECT AND THERE WAS NOTHING FURTHER THEY COULD DO. I BELIEVE THIS IS A SAFETY DEFECT WHICH COULD UNDER CERTAIN CIRCUMSTANCES ALLOW A DANGEROUS BUILDUP OF CARBON MONOXIDE INSIDE THE VEHICLE. THE OPERATOR HAS NO WAY OF KNOWING THAT THEY ARE NOT GETTING FRESH OUTSIDE AIR INTO THE VEHICLE BECAUSE THE RECIRC LIGHT IS OFF WHEN THIS OCCURS. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY OR MOVING.
Corrective Action:
VEHICLE WAS PURCHASED NEW WITH THE MANUAL SINGLE ZONE HEATING VENTILATION AND AIR CONDITIONING SYSTEM (HVAC). THE VEHICLE CONSTANTLY DEFAULTS TO RECIRCULATE AIR MODE REGARDLESS OF THE RECIRCULATE MODE BEING TURNED OFF. YOU CAN TELL THE SYSTEM IS IN RECIRC MODE WITH THE RECIRC LIGHT OFF BY THE INCREASED FAN NOISE. THE SYSTEM ALSO DEFAULTS TO RECIRC MODE WHEN THE SYSTEM IS OFF. I HAVE DUPLICATED THE DEFECT TO DEALERSHIP PERSONNEL ON THREE DIFFERENT OCCASIONS WHO ATTEMPTED TO REPAIR THE SYSTEM TO NO AVAIL. THEY THEN DUPLICATED THE EVENT IN A 2018 MODEL RAM PICKUP WITH THE SAME MANUAL HVAC SYSTEM. AFTER THIS I WAS ADVISED IT WAS A DESIGN DEFECT AND THERE WAS NOTHING FURTHER THEY COULD DO. I BELIEVE THIS IS A SAFETY DEFECT WHICH COULD UNDER CERTAIN CIRCUMSTANCES ALLOW A DANGEROUS BUILDUP OF CARBON MONOXIDE INSIDE THE VEHICLE. THE OPERATOR HAS NO WAY OF KNOWING THAT THEY ARE NOT GETTING FRESH OUTSIDE AIR INTO THE VEHICLE BECAUSE THE RECIRC LIGHT IS OFF WHEN THIS OCCURS. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY OR MOVING.
Additional Notes:
VEHICLE WAS PURCHASED NEW WITH THE MANUAL SINGLE ZONE HEATING VENTILATION AND AIR CONDITIONING SYSTEM (HVAC). THE VEHICLE CONSTANTLY DEFAULTS TO RECIRCULATE AIR MODE REGARDLESS OF THE RECIRCULATE MODE BEING TURNED OFF. YOU CAN TELL THE SYSTEM IS IN RECIRC MODE WITH THE RECIRC LIGHT OFF BY THE INCREASED FAN NOISE. THE SYSTEM ALSO DEFAULTS TO RECIRC MODE WHEN THE SYSTEM IS OFF. I HAVE DUPLICATED THE DEFECT TO DEALERSHIP PERSONNEL ON THREE DIFFERENT OCCASIONS WHO ATTEMPTED TO REPAIR THE SYSTEM TO NO AVAIL. THEY THEN DUPLICATED THE EVENT IN A 2018 MODEL RAM PICKUP WITH THE SAME MANUAL HVAC SYSTEM. AFTER THIS I WAS ADVISED IT WAS A DESIGN DEFECT AND THERE WAS NOTHING FURTHER THEY COULD DO. I BELIEVE THIS IS A SAFETY DEFECT WHICH COULD UNDER CERTAIN CIRCUMSTANCES ALLOW A DANGEROUS BUILDUP OF CARBON MONOXIDE INSIDE THE VEHICLE. THE OPERATOR HAS NO WAY OF KNOWING THAT THEY ARE NOT GETTING FRESH OUTSIDE AIR INTO THE VEHICLE BECAUSE THE RECIRC LIGHT IS OFF WHEN THIS OCCURS. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY OR MOVING.
Mfg Campaign: 11100380
Recall Date: Jun 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.
Corrective Action:
INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.
Additional Notes:
INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.
Mfg Campaign: 11096355
Recall Date: May 16, 2018
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