Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Corrective Action:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Additional Notes:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Mfg Campaign: 11549013
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Corrective Action:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Additional Notes:
Intermittent ABS light and Service Electronic Braking System lights coming on and off. Appears from previous reports this is a known issue that has been going on for years now with this vehicle and should be fixed. I purchased a new hydraulic and electronic module from dealer at around 35000 miles and replaced. Issue was fixed or so I thought, at around 70000 miles lights are intermittently on and off again. No known issue was contacting ram direct, dealer I bought vehicle from stated the electronic module is backordered and has already been replaced with another part number, I believe it was a faulty replacement from the get go. Hydraulic module was said to be under engineered testing again per the dealer. Extremely frustrating from the customer end, no cruise, no abs braking capabilities. No known deaths to this point linked to this specific issue to my knowledge but I wonder if Ram will move a little faster on the fix or recall once they have something fatal on their backs for this.
Mfg Campaign: 11549013
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes don't seem to stop as they should and now the lights came on and dealership says I need a new abs pump and there are none available
Corrective Action:
Brakes don't seem to stop as they should and now the lights came on and dealership says I need a new abs pump and there are none available
Additional Notes:
Brakes don't seem to stop as they should and now the lights came on and dealership says I need a new abs pump and there are none available
Mfg Campaign: 11549076
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving down the road the anti-lock brake and traction control lights came on. Anti-lock brakes quit working making the vehicle unsafe to drive. C0020-01 trouble code was noted. HBU and or ABS module fault is apparent.
Corrective Action:
When driving down the road the anti-lock brake and traction control lights came on. Anti-lock brakes quit working making the vehicle unsafe to drive. C0020-01 trouble code was noted. HBU and or ABS module fault is apparent.
Additional Notes:
When driving down the road the anti-lock brake and traction control lights came on. Anti-lock brakes quit working making the vehicle unsafe to drive. C0020-01 trouble code was noted. HBU and or ABS module fault is apparent.
Mfg Campaign: 11548888
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Corrective Action:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Additional Notes:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Mfg Campaign: 11548928
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Corrective Action:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Additional Notes:
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.
Mfg Campaign: 11548928
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Control module has been replaced once for constantly giving the “service anti-lock braking system” message and making a dinging sound. The repair worked for a little over a year and it’s happening again.
Corrective Action:
The ABS Control module has been replaced once for constantly giving the “service anti-lock braking system” message and making a dinging sound. The repair worked for a little over a year and it’s happening again.
Additional Notes:
The ABS Control module has been replaced once for constantly giving the “service anti-lock braking system” message and making a dinging sound. The repair worked for a little over a year and it’s happening again.
Mfg Campaign: 11548793
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS pump fault C0020-01
Corrective Action:
ABS pump fault C0020-01
Additional Notes:
ABS pump fault C0020-01
Mfg Campaign: 11548839
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs module. Antilock brake system failure. Known issue by manufacturer.
Corrective Action:
Abs module. Antilock brake system failure. Known issue by manufacturer.
Additional Notes:
Abs module. Antilock brake system failure. Known issue by manufacturer.
Mfg Campaign: 11548845
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock braking systems does not work
Corrective Action:
Antilock braking systems does not work
Additional Notes:
Antilock braking systems does not work
Mfg Campaign: 11548848
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Corrective Action:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Additional Notes:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Mfg Campaign: 11548850
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Corrective Action:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Additional Notes:
I’ve just started experiencing the ABS light coming off and on. Did some research and find that this is a common problem wish my truck. Making appointment with dealer to have it checked out. Also about a year ago my radio had to be replaced as the screen was delaminating. Was told this also common problem but Ram was of no help. Had to buy new radio. Now my truck only has 32,000 miles on it and was under 30 when radio was replaced. But I’m second owner and ram would not warranty it. Now that I’m researching this site I’m seeing many problems that are consistent with mine. This should be a recall. The brakes and the radios. Think I’ll be trading this truck off.
Mfg Campaign: 11548850
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Corrective Action:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Additional Notes:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Mfg Campaign: 11548561
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Corrective Action:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Additional Notes:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Mfg Campaign: 11548561
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Corrective Action:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Additional Notes:
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.
Mfg Campaign: 11548561
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs traction control light is on again this is the second time this has happened dealer replaced abs module lasted a little over two years now problem has started again.
Corrective Action:
Abs traction control light is on again this is the second time this has happened dealer replaced abs module lasted a little over two years now problem has started again.
Additional Notes:
Abs traction control light is on again this is the second time this has happened dealer replaced abs module lasted a little over two years now problem has started again.
Mfg Campaign: 11548649
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS constantly fails. Check ABS and traction control fail light constantly appearing. Suspected ABS module failure.
Corrective Action:
ABS constantly fails. Check ABS and traction control fail light constantly appearing. Suspected ABS module failure.
Additional Notes:
ABS constantly fails. Check ABS and traction control fail light constantly appearing. Suspected ABS module failure.
Mfg Campaign: 11548711
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Corrective Action:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Additional Notes:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Mfg Campaign: 11548767
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Corrective Action:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Additional Notes:
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously . Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can’t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.
Mfg Campaign: 11548767
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Defective Brake Control Module and Hydraulic Control Unit intermittently cause ABS and Traction Control warning lights and error messages to repair ABS and Electronic Brake System. This causes cruise control to drop and no ABS braking. This first happened 2 years ago and was dealer repaired and now it's happening again. This is obviously caused due to defective parts.
Corrective Action:
Defective Brake Control Module and Hydraulic Control Unit intermittently cause ABS and Traction Control warning lights and error messages to repair ABS and Electronic Brake System. This causes cruise control to drop and no ABS braking. This first happened 2 years ago and was dealer repaired and now it's happening again. This is obviously caused due to defective parts.
Additional Notes:
Defective Brake Control Module and Hydraulic Control Unit intermittently cause ABS and Traction Control warning lights and error messages to repair ABS and Electronic Brake System. This causes cruise control to drop and no ABS braking. This first happened 2 years ago and was dealer repaired and now it's happening again. This is obviously caused due to defective parts.
Mfg Campaign: 11548362
Recall Date: Oct 5, 2023
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Valencia, CA • 36 yrs
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