Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic Control Unit (HCU) has failed, causing repeated ABS and traction control warning lights with audible chimes. Vehicle is currently at the dealer to try and fix the issue. This first occurred during a long road trip with no prior issues or signs of a problem. The first time it occurred, I was towing a trailer and on cruise control. When the dash lights and audible chime went off, it kicked me out of cruise control, which immediately caused the vehicle to slow while in traffic at highway speeds. While researching this issue recently, it seems this is a common and well known issue with Ram trucks of similar year and model, with no recalls being issued.
Corrective Action:
Hydraulic Control Unit (HCU) has failed, causing repeated ABS and traction control warning lights with audible chimes. Vehicle is currently at the dealer to try and fix the issue. This first occurred during a long road trip with no prior issues or signs of a problem. The first time it occurred, I was towing a trailer and on cruise control. When the dash lights and audible chime went off, it kicked me out of cruise control, which immediately caused the vehicle to slow while in traffic at highway speeds. While researching this issue recently, it seems this is a common and well known issue with Ram trucks of similar year and model, with no recalls being issued.
Additional Notes:
Hydraulic Control Unit (HCU) has failed, causing repeated ABS and traction control warning lights with audible chimes. Vehicle is currently at the dealer to try and fix the issue. This first occurred during a long road trip with no prior issues or signs of a problem. The first time it occurred, I was towing a trailer and on cruise control. When the dash lights and audible chime went off, it kicked me out of cruise control, which immediately caused the vehicle to slow while in traffic at highway speeds. While researching this issue recently, it seems this is a common and well known issue with Ram trucks of similar year and model, with no recalls being issued.
Mfg Campaign: 11549555
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Corrective Action:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Additional Notes:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Mfg Campaign: 11549593
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Corrective Action:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Additional Notes:
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
Mfg Campaign: 11549593
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple service ABS warning lights every time it is driven. ABS will not work sometimes, dealer replaced ABS HCU and continue to have same issues. This is very common in 2017 and 2018 Ram diesel vehicles.
Corrective Action:
Multiple service ABS warning lights every time it is driven. ABS will not work sometimes, dealer replaced ABS HCU and continue to have same issues. This is very common in 2017 and 2018 Ram diesel vehicles.
Additional Notes:
Multiple service ABS warning lights every time it is driven. ABS will not work sometimes, dealer replaced ABS HCU and continue to have same issues. This is very common in 2017 and 2018 Ram diesel vehicles.
Mfg Campaign: 11549630
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and stability control failure. First intermittent then continuous. Dealership said the problem is the HCU solely from my description. Known problem. They also said replacement parts not available to order until at least February 2024. I believe a recall is warranted.
Corrective Action:
ABS and stability control failure. First intermittent then continuous. Dealership said the problem is the HCU solely from my description. Known problem. They also said replacement parts not available to order until at least February 2024. I believe a recall is warranted.
Additional Notes:
ABS and stability control failure. First intermittent then continuous. Dealership said the problem is the HCU solely from my description. Known problem. They also said replacement parts not available to order until at least February 2024. I believe a recall is warranted.
Mfg Campaign: 11549662
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Antilock Braking System is faulty. The Service Braking System is faulty. I was trailering under load when I had to apply breaks due to a road hazard. My Antilock Braking system did not function properly and my tires locked up. My vehicle was in a slide while trailering a load. Fortunately I was able to maintain control and avoid an accident. I had previously contacted my dealer about the warning light constantly alerting me that I needed to service the Antilock Braking System and the Service Brake System. I was told by the Service Department and Steele Chrysler Jeep Dodge Ram in Gonzales, TX that they were aware of the issues with the HCU on 2017-2018 Ram 2500/3500. They stated that there were no replacement parts available and that I should continue driving my vehicle with the Warnings constantly going off on my dash. I am not happy about this situation and feel a resolution needs to be formulated by the manufacturer. I am aware now of many complaints regarding this part issue with this make and model. I rely on my vehicle for my livelihood. I cannot drive my vehicle as it was designed to be driven as per the manufacturer's design.
Corrective Action:
The Antilock Braking System is faulty. The Service Braking System is faulty. I was trailering under load when I had to apply breaks due to a road hazard. My Antilock Braking system did not function properly and my tires locked up. My vehicle was in a slide while trailering a load. Fortunately I was able to maintain control and avoid an accident. I had previously contacted my dealer about the warning light constantly alerting me that I needed to service the Antilock Braking System and the Service Brake System. I was told by the Service Department and Steele Chrysler Jeep Dodge Ram in Gonzales, TX that they were aware of the issues with the HCU on 2017-2018 Ram 2500/3500. They stated that there were no replacement parts available and that I should continue driving my vehicle with the Warnings constantly going off on my dash. I am not happy about this situation and feel a resolution needs to be formulated by the manufacturer. I am aware now of many complaints regarding this part issue with this make and model. I rely on my vehicle for my livelihood. I cannot drive my vehicle as it was designed to be driven as per the manufacturer's design.
Additional Notes:
The Antilock Braking System is faulty. The Service Braking System is faulty. I was trailering under load when I had to apply breaks due to a road hazard. My Antilock Braking system did not function properly and my tires locked up. My vehicle was in a slide while trailering a load. Fortunately I was able to maintain control and avoid an accident. I had previously contacted my dealer about the warning light constantly alerting me that I needed to service the Antilock Braking System and the Service Brake System. I was told by the Service Department and Steele Chrysler Jeep Dodge Ram in Gonzales, TX that they were aware of the issues with the HCU on 2017-2018 Ram 2500/3500. They stated that there were no replacement parts available and that I should continue driving my vehicle with the Warnings constantly going off on my dash. I am not happy about this situation and feel a resolution needs to be formulated by the manufacturer. I am aware now of many complaints regarding this part issue with this make and model. I rely on my vehicle for my livelihood. I cannot drive my vehicle as it was designed to be driven as per the manufacturer's design.
Mfg Campaign: 11549663
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS CONTROL MODULE light stays on and dealer says the module is defected and has to be replaced at a cost of around $2600.00. No parts are available due to UAW strike. Told to drive it as is cause parts may not be available till January. I feel Ram corporation should be responsible for cost to repair vehicle only has 46000 miles. Thank you
Corrective Action:
ABS CONTROL MODULE light stays on and dealer says the module is defected and has to be replaced at a cost of around $2600.00. No parts are available due to UAW strike. Told to drive it as is cause parts may not be available till January. I feel Ram corporation should be responsible for cost to repair vehicle only has 46000 miles. Thank you
Additional Notes:
ABS CONTROL MODULE light stays on and dealer says the module is defected and has to be replaced at a cost of around $2600.00. No parts are available due to UAW strike. Told to drive it as is cause parts may not be available till January. I feel Ram corporation should be responsible for cost to repair vehicle only has 46000 miles. Thank you
Mfg Campaign: 11549666
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Corrective Action:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Additional Notes:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Mfg Campaign: 11549312
Recall Date: Oct 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Corrective Action:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Additional Notes:
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.
Mfg Campaign: 11549312
Recall Date: Oct 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The gear shifter on my truck separated in two. This has been a past problem with this vehicle and was subject to a recall for all G56 equipped ram trucks from 2015-2016. However, the problem still occurs and the replacement part is just as faulty. Previous recall is under Customer Satisfaction Notification T-13. However, these recall does not cover 2017-2018 trucks, despite the shifter being just as faulty.
Corrective Action:
The gear shifter on my truck separated in two. This has been a past problem with this vehicle and was subject to a recall for all G56 equipped ram trucks from 2015-2016. However, the problem still occurs and the replacement part is just as faulty. Previous recall is under Customer Satisfaction Notification T-13. However, these recall does not cover 2017-2018 trucks, despite the shifter being just as faulty.
Additional Notes:
The gear shifter on my truck separated in two. This has been a past problem with this vehicle and was subject to a recall for all G56 equipped ram trucks from 2015-2016. However, the problem still occurs and the replacement part is just as faulty. Previous recall is under Customer Satisfaction Notification T-13. However, these recall does not cover 2017-2018 trucks, despite the shifter being just as faulty.
Mfg Campaign: 11549468
Recall Date: Oct 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check engine lights came on flashing “service abs” and “ break system malfunction “. Took to dealer and had to have HCU ( hydraulic control unit) for ABS system replaced.. it was a dangerous situation as the trailer brakes were rendered useless, as was the cruise control. The breaks still worked but not the ABS part, so could possibly lock up and loose control during an emergency event.
Corrective Action:
Check engine lights came on flashing “service abs” and “ break system malfunction “. Took to dealer and had to have HCU ( hydraulic control unit) for ABS system replaced.. it was a dangerous situation as the trailer brakes were rendered useless, as was the cruise control. The breaks still worked but not the ABS part, so could possibly lock up and loose control during an emergency event.
Additional Notes:
Check engine lights came on flashing “service abs” and “ break system malfunction “. Took to dealer and had to have HCU ( hydraulic control unit) for ABS system replaced.. it was a dangerous situation as the trailer brakes were rendered useless, as was the cruise control. The breaks still worked but not the ABS part, so could possibly lock up and loose control during an emergency event.
Mfg Campaign: 11549496
Recall Date: Oct 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2018 Ram 2500 which has been throwing an error code for the last year to service the electronic braking system. The dealer says it is the HCU and it is a known problem and that the manufacturer will not have a fix till mid 2024. Meanwhile my truck is not drivable as it is a significant safety hazard. The dealer says it is now out of warranty and I will be responsible for replacement costs when the manufacturer finds a solution. I live in Michigan and I now can’t drive my truck as it is a safety hazard and I can’t sell it cause nobody will buy it with this issue. The constant flashing of the “Service Electronic Braking System” code and constant dinging when the light comes on also makes the truck undrivable. Meanwhile I’m stuck with no truck.
Corrective Action:
I have a 2018 Ram 2500 which has been throwing an error code for the last year to service the electronic braking system. The dealer says it is the HCU and it is a known problem and that the manufacturer will not have a fix till mid 2024. Meanwhile my truck is not drivable as it is a significant safety hazard. The dealer says it is now out of warranty and I will be responsible for replacement costs when the manufacturer finds a solution. I live in Michigan and I now can’t drive my truck as it is a safety hazard and I can’t sell it cause nobody will buy it with this issue. The constant flashing of the “Service Electronic Braking System” code and constant dinging when the light comes on also makes the truck undrivable. Meanwhile I’m stuck with no truck.
Additional Notes:
I have a 2018 Ram 2500 which has been throwing an error code for the last year to service the electronic braking system. The dealer says it is the HCU and it is a known problem and that the manufacturer will not have a fix till mid 2024. Meanwhile my truck is not drivable as it is a significant safety hazard. The dealer says it is now out of warranty and I will be responsible for replacement costs when the manufacturer finds a solution. I live in Michigan and I now can’t drive my truck as it is a safety hazard and I can’t sell it cause nobody will buy it with this issue. The constant flashing of the “Service Electronic Braking System” code and constant dinging when the light comes on also makes the truck undrivable. Meanwhile I’m stuck with no truck.
Mfg Campaign: 11549112
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11549130
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My truck has the same issue as many thousands of other RAM owners. The forums are full of people with the same issue. It clearly is a faulty part/design or similar. My "check ABS/ Traction Control- Brake light" turns on and off intermediately all the time. It is an issue many have had and had fixed for between $800-1,000.00. For your reference here are some links to forums showing this issue in fact a OEM problem. Apparently there are class action law suits going on in Texas and California over this matter. [XXX] [XXX] [XXX] There are many more. RAM should have to furnish a recall and fix this issue at no cost. Parts are not available until February of 2024. This is a safety concern!! This issue will not allow the use of cruise control or remote start. Winter is coming and im not sure the ABS works as long as the light is on. RAM needs to supply parts faster than Feb 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11549130
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Corrective Action:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Additional Notes:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Mfg Campaign: 11548961
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Corrective Action:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Additional Notes:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Mfg Campaign: 11548961
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Corrective Action:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Additional Notes:
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part
Mfg Campaign: 11548961
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/TRACTION CONTROL light comes on intermittently while driving and or braking, when this happens the cruise control quits working. Took to the dealership they diagnosed this to have a code C0020. The failure is the Hydraulic Control Unit. Which is on back order with no ETA. When the light comes on you have no ABS or traction control. The dealership inspected the fuses, wiring.This problem happens every time you drive it and can be duplicated.
Corrective Action:
ABS/TRACTION CONTROL light comes on intermittently while driving and or braking, when this happens the cruise control quits working. Took to the dealership they diagnosed this to have a code C0020. The failure is the Hydraulic Control Unit. Which is on back order with no ETA. When the light comes on you have no ABS or traction control. The dealership inspected the fuses, wiring.This problem happens every time you drive it and can be duplicated.
Additional Notes:
ABS/TRACTION CONTROL light comes on intermittently while driving and or braking, when this happens the cruise control quits working. Took to the dealership they diagnosed this to have a code C0020. The failure is the Hydraulic Control Unit. Which is on back order with no ETA. When the light comes on you have no ABS or traction control. The dealership inspected the fuses, wiring.This problem happens every time you drive it and can be duplicated.
Mfg Campaign: 11548962
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Corrective Action:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Additional Notes:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Mfg Campaign: 11549001
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Corrective Action:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Additional Notes:
The ABS/Traction Control module has a known by manufacturer malfunction where the system fails, and you can be left without proper abs and traction control. This system can malfunction causing something as simply as the inability to activate cruise control to the inability to have proper abs braking. I've taken the truck to an independent shop as well as the delarship and both times they say there is a backorder on the part that can take over a year to replace and the charge for a safety feature that is a known malfunction is over $500. Also to lead on with the frustration of this, they offer just to use your standard brakes without braking hard (as if one can control unknown incidents requiring harder braking) as well as using the exhaust brake system. This is a safety concern that needs to be addressed and fixed, and not told to wait over a years time to possibly get the control module.
Mfg Campaign: 11549001
Recall Date: Oct 9, 2023
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