Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Ram ABS and Traction Control light keep coming on then they go away for a few miles then come back. this item has been fixed but it came back. i spoke with the mechanic but he said, Rams have had this trouble. i'll have to keep dealing with it till they come out with a solution. i looked up the problem and seen numerous complaints same problem. i can disconnect the fuse and not have the warning bell but hen no ABS brakes. has there been a recall? (previous owner had it repaired twice but it keeps doing it.)
Corrective Action:
My 2018 Ram ABS and Traction Control light keep coming on then they go away for a few miles then come back. this item has been fixed but it came back. i spoke with the mechanic but he said, Rams have had this trouble. i'll have to keep dealing with it till they come out with a solution. i looked up the problem and seen numerous complaints same problem. i can disconnect the fuse and not have the warning bell but hen no ABS brakes. has there been a recall? (previous owner had it repaired twice but it keeps doing it.)
Additional Notes:
My 2018 Ram ABS and Traction Control light keep coming on then they go away for a few miles then come back. this item has been fixed but it came back. i spoke with the mechanic but he said, Rams have had this trouble. i'll have to keep dealing with it till they come out with a solution. i looked up the problem and seen numerous complaints same problem. i can disconnect the fuse and not have the warning bell but hen no ABS brakes. has there been a recall? (previous owner had it repaired twice but it keeps doing it.)
Mfg Campaign: 11550040
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Corrective Action:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Additional Notes:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Mfg Campaign: 11550062
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Corrective Action:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Additional Notes:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Mfg Campaign: 11550062
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Corrective Action:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Additional Notes:
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.
Mfg Campaign: 11550062
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Corrective Action:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Additional Notes:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Mfg Campaign: 11550075
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Corrective Action:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Additional Notes:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Mfg Campaign: 11550075
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Corrective Action:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Additional Notes:
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.
Mfg Campaign: 11550075
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Complaint already filed. Have been waiting on HCU module and ABS module for over 1 year. Intermittent braking issue, and trouble code is constantly going off. Called dealer every 3 months and no part available. They say it is an engineering hold by Ram. Latest update is to check back 2/2024.
Corrective Action:
Complaint already filed. Have been waiting on HCU module and ABS module for over 1 year. Intermittent braking issue, and trouble code is constantly going off. Called dealer every 3 months and no part available. They say it is an engineering hold by Ram. Latest update is to check back 2/2024.
Additional Notes:
Complaint already filed. Have been waiting on HCU module and ABS module for over 1 year. Intermittent braking issue, and trouble code is constantly going off. Called dealer every 3 months and no part available. They say it is an engineering hold by Ram. Latest update is to check back 2/2024.
Mfg Campaign: 11549922
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system is not working. The warning lights for ABD and skid prevention are lit. During hard breaking the tires will lock up and slide. This also turns off the cruise control.
Corrective Action:
The ABS system is not working. The warning lights for ABD and skid prevention are lit. During hard breaking the tires will lock up and slide. This also turns off the cruise control.
Additional Notes:
The ABS system is not working. The warning lights for ABD and skid prevention are lit. During hard breaking the tires will lock up and slide. This also turns off the cruise control.
Mfg Campaign: 11549743
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On or about September 2023 this vehicle, with 94k miles, has had its 2nd ABS/HBU failure. This causing the ABS and traction control lights to flash on and off with audible alarm then continuous illumination. We as a consumer buy these heavy duty vehicles to use for pulling trailers and heavy loads, It is no longer safe to do this when there is an imminent threat of brake failure. This can cause the consumer to be out financially in many ways. This component was previously inspected and replaced in 2020, with roughly 20k miles, by the dealer I purchased the truck from. Currently I have been unsuccessful locating and OEM replacement part causing the vehicle to be parked. This is a well known and documented issue on 17-18 Ram 2500-3500 heavy duty trucks that the consumer would like remedied for the safety of themselves, their families and others on the road around them.
Corrective Action:
On or about September 2023 this vehicle, with 94k miles, has had its 2nd ABS/HBU failure. This causing the ABS and traction control lights to flash on and off with audible alarm then continuous illumination. We as a consumer buy these heavy duty vehicles to use for pulling trailers and heavy loads, It is no longer safe to do this when there is an imminent threat of brake failure. This can cause the consumer to be out financially in many ways. This component was previously inspected and replaced in 2020, with roughly 20k miles, by the dealer I purchased the truck from. Currently I have been unsuccessful locating and OEM replacement part causing the vehicle to be parked. This is a well known and documented issue on 17-18 Ram 2500-3500 heavy duty trucks that the consumer would like remedied for the safety of themselves, their families and others on the road around them.
Additional Notes:
On or about September 2023 this vehicle, with 94k miles, has had its 2nd ABS/HBU failure. This causing the ABS and traction control lights to flash on and off with audible alarm then continuous illumination. We as a consumer buy these heavy duty vehicles to use for pulling trailers and heavy loads, It is no longer safe to do this when there is an imminent threat of brake failure. This can cause the consumer to be out financially in many ways. This component was previously inspected and replaced in 2020, with roughly 20k miles, by the dealer I purchased the truck from. Currently I have been unsuccessful locating and OEM replacement part causing the vehicle to be parked. This is a well known and documented issue on 17-18 Ram 2500-3500 heavy duty trucks that the consumer would like remedied for the safety of themselves, their families and others on the road around them.
Mfg Campaign: 11549755
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Corrective Action:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Additional Notes:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Mfg Campaign: 11549779
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Corrective Action:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Additional Notes:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Mfg Campaign: 11549779
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Corrective Action:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Additional Notes:
I have had an ongoing issue with the ABS & ESP warning and warning light coming on and off. I took it into the dealership and they told me I needed to replace the ABC controller & hydraulic control unit. I don't understand why this isn't a recall or covered by RAM. I am afraid the brakes are going to fail putting my life and others in peril. I was told the repair would cost me $1200 so I have had to park the vehicle.
Mfg Campaign: 11549779
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Corrective Action:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Additional Notes:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Mfg Campaign: 11549897
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Corrective Action:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Additional Notes:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Mfg Campaign: 11549897
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Corrective Action:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Additional Notes:
The ABS and traction control systems on our 2018 2500 RAM truck are failing randomly, and the warning lights are coming on. The cruise control system is also randomly failing. Therefore, as we drive the vehicle and using cruise control the vehicle will randomly turn off the system causing safety concerns. The braking system and traction safety systems are not working properly and safely. The cruise control issues have been occurring for about 2 to 3 months. Over the last 1 to 1.5 months the ABS and traction control systems have started randomly failing and turning on the warnings lights and bell. We took the vehicle in for service today at the RAM dealer and was informed that the parts are backordered and unknown when any parts would be available. The dealer confirmed the systems are not functioning properly and provided written estimates and summaries of their findings. The dealer advises to replace the HCU and retest the system. The dealer advised to replace the steering wheel wiring and cruise control switch. The vehicle mileage at the time of the dealer evaluations was 23,052 miles.
Mfg Campaign: 11549897
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is now my second ABS module that has failed. I gave a detailed description of the brushes getting stuck in the valve body motor. This particular situation is exactly the same as before. Intermittent on/off of the traction control ABS and stability system. I have not disassembled this particular unit because of the part being unavailable. Tapping on the motor itself will make the fault go away which leads me to believe that it's similar same failure. The tapping motion allows the brush to move forward and touch the commutator. I still have the original motor from my initial failure analysis. If it would be of any use, you're more than welcome to reach out and I will be glad to ship it to you. This is a serious safety problem because you never know if the system is working or not.
Corrective Action:
This is now my second ABS module that has failed. I gave a detailed description of the brushes getting stuck in the valve body motor. This particular situation is exactly the same as before. Intermittent on/off of the traction control ABS and stability system. I have not disassembled this particular unit because of the part being unavailable. Tapping on the motor itself will make the fault go away which leads me to believe that it's similar same failure. The tapping motion allows the brush to move forward and touch the commutator. I still have the original motor from my initial failure analysis. If it would be of any use, you're more than welcome to reach out and I will be glad to ship it to you. This is a serious safety problem because you never know if the system is working or not.
Additional Notes:
This is now my second ABS module that has failed. I gave a detailed description of the brushes getting stuck in the valve body motor. This particular situation is exactly the same as before. Intermittent on/off of the traction control ABS and stability system. I have not disassembled this particular unit because of the part being unavailable. Tapping on the motor itself will make the fault go away which leads me to believe that it's similar same failure. The tapping motion allows the brush to move forward and touch the commutator. I still have the original motor from my initial failure analysis. If it would be of any use, you're more than welcome to reach out and I will be glad to ship it to you. This is a serious safety problem because you never know if the system is working or not.
Mfg Campaign: 11549522
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Corrective Action:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Additional Notes:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Mfg Campaign: 11549551
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Corrective Action:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Additional Notes:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Mfg Campaign: 11549551
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Corrective Action:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Additional Notes:
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.
Mfg Campaign: 11549551
Recall Date: Oct 12, 2023
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Valencia, CA • 36 yrs
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