RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11547721 Other
Oct 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed but the vehicle was slow to respond or stop. The ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The service electronic stabili-trak message was displayed. The vehicle was taken to an independent mechanic; there was a hard code retrieved: COO2O-O1; related to the ABS pump motor control. The manufacturer was not contacted. The failure mileage was approximately 21,477.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed but the vehicle was slow to respond or stop. The ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The service electronic stabili-trak message was displayed. The vehicle was taken to an independent mechanic; there was a hard code retrieved: COO2O-O1; related to the ABS pump motor control. The manufacturer was not contacted. The failure mileage was approximately 21,477.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed but the vehicle was slow to respond or stop. The ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The service electronic stabili-trak message was displayed. The vehicle was taken to an independent mechanic; there was a hard code retrieved: COO2O-O1; related to the ABS pump motor control. The manufacturer was not contacted. The failure mileage was approximately 21,477.

Manufacturer: RAM
Mfg Campaign: 11547721
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11547748 Other
Oct 2, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 70,000.

Manufacturer: RAM
Mfg Campaign: 11547748
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11547830 Other
Oct 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Corrective Action:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Additional Notes:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Manufacturer: RAM
Mfg Campaign: 11547830
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11547830 Other
Oct 2, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Corrective Action:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Additional Notes:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Manufacturer: RAM
Mfg Campaign: 11547830
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11547830 Other
Oct 2, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Corrective Action:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Additional Notes:

The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

Manufacturer: RAM
Mfg Campaign: 11547830
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11547592 Other
Oct 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

C0020-01 ABS Pump Motor Control Electrical Failure.

Corrective Action:

C0020-01 ABS Pump Motor Control Electrical Failure.

Additional Notes:

C0020-01 ABS Pump Motor Control Electrical Failure.

Manufacturer: RAM
Mfg Campaign: 11547592
Notice Date: Oct 1, 2023
Recall Date: Oct 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11547592 Other
Oct 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

C0020-01 ABS Pump Motor Control Electrical Failure.

Corrective Action:

C0020-01 ABS Pump Motor Control Electrical Failure.

Additional Notes:

C0020-01 ABS Pump Motor Control Electrical Failure.

Manufacturer: RAM
Mfg Campaign: 11547592
Notice Date: Oct 1, 2023
Recall Date: Oct 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11547468 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS and traction control lights keep coming on intermittently with a message saying service electronic brake system and anti-lock braking system.

Corrective Action:

My ABS and traction control lights keep coming on intermittently with a message saying service electronic brake system and anti-lock braking system.

Additional Notes:

My ABS and traction control lights keep coming on intermittently with a message saying service electronic brake system and anti-lock braking system.

Manufacturer: RAM
Mfg Campaign: 11547468
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547499 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light coming on and going off like all ram 2018

Corrective Action:

ABS light coming on and going off like all ram 2018

Additional Notes:

ABS light coming on and going off like all ram 2018

Manufacturer: RAM
Mfg Campaign: 11547499
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547512 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS code c0020-01 indication of module failure. This is the second module on the truck. Seems to be a major issue with these year trucks and back ordered parts for there past several.

Corrective Action:

ABS code c0020-01 indication of module failure. This is the second module on the truck. Seems to be a major issue with these year trucks and back ordered parts for there past several.

Additional Notes:

ABS code c0020-01 indication of module failure. This is the second module on the truck. Seems to be a major issue with these year trucks and back ordered parts for there past several.

Manufacturer: RAM
Mfg Campaign: 11547512
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547534 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Antilock brake light and traction control failed. Bad HCU

Corrective Action:

Antilock brake light and traction control failed. Bad HCU

Additional Notes:

Antilock brake light and traction control failed. Bad HCU

Manufacturer: RAM
Mfg Campaign: 11547534
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547341 Other
Sep 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Manufacturer: RAM
Mfg Campaign: 11547341
Notice Date: Sep 29, 2023
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11547341 Other
Sep 29, 2023
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Manufacturer: RAM
Mfg Campaign: 11547341
Notice Date: Sep 29, 2023
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11547362 Other
Sep 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Light on dash came on ,brake pedal got so hard to push,almost could not stop.Had to leave truck parked for 2 months waiting for parts.Was told by Mopar parts the anti lock solenoid and control unit were a problem,and would probably fail again

Corrective Action:

Light on dash came on ,brake pedal got so hard to push,almost could not stop.Had to leave truck parked for 2 months waiting for parts.Was told by Mopar parts the anti lock solenoid and control unit were a problem,and would probably fail again

Additional Notes:

Light on dash came on ,brake pedal got so hard to push,almost could not stop.Had to leave truck parked for 2 months waiting for parts.Was told by Mopar parts the anti lock solenoid and control unit were a problem,and would probably fail again

Manufacturer: RAM
Mfg Campaign: 11547362
Notice Date: Sep 29, 2023
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11547366 Other
Sep 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

At approximately 30,000 miles the vehicle warning lights for "Service ABS" and "Service Electronic Brake System" began flashing intermittently. I took it to the local dealer and they replaced the Hydraulic Control Unit (HCU) on 5/12/2021. Approximately 2 months ago the exact same warning lights began flashing again so we took it back to the dealer yesterday 9/28/2023, 53,000 miles, and they diagnosed it as being the HCU and recommended that we do not drive the vehicle. They want to charge me for the exact same repairs that happened 23,000 miles ago. This issue is known but yet they will not fix this vital safety component of the vehicle. I cannot believe that a recall has not been initiated for this safety hazard.

Corrective Action:

At approximately 30,000 miles the vehicle warning lights for "Service ABS" and "Service Electronic Brake System" began flashing intermittently. I took it to the local dealer and they replaced the Hydraulic Control Unit (HCU) on 5/12/2021. Approximately 2 months ago the exact same warning lights began flashing again so we took it back to the dealer yesterday 9/28/2023, 53,000 miles, and they diagnosed it as being the HCU and recommended that we do not drive the vehicle. They want to charge me for the exact same repairs that happened 23,000 miles ago. This issue is known but yet they will not fix this vital safety component of the vehicle. I cannot believe that a recall has not been initiated for this safety hazard.

Additional Notes:

At approximately 30,000 miles the vehicle warning lights for "Service ABS" and "Service Electronic Brake System" began flashing intermittently. I took it to the local dealer and they replaced the Hydraulic Control Unit (HCU) on 5/12/2021. Approximately 2 months ago the exact same warning lights began flashing again so we took it back to the dealer yesterday 9/28/2023, 53,000 miles, and they diagnosed it as being the HCU and recommended that we do not drive the vehicle. They want to charge me for the exact same repairs that happened 23,000 miles ago. This issue is known but yet they will not fix this vital safety component of the vehicle. I cannot believe that a recall has not been initiated for this safety hazard.

Manufacturer: RAM
Mfg Campaign: 11547366
Notice Date: Sep 29, 2023
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11547036 Other
Sep 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Corrective Action:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Additional Notes:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Manufacturer: RAM
Mfg Campaign: 11547036
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547036 Other
Sep 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Corrective Action:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Additional Notes:

ABS/HCU modules have failed. A loss of ABS and braking power have been experienced. When towing, this creates a problem as it happens very suddenly and intermittently, placing myself and others at risk of loss of braking power. Warning lamps indicating ABS failure/electronic braking system service is needed come on only when braking, and is intermittent. There is no indication of a problem until brakes are applied.

Manufacturer: RAM
Mfg Campaign: 11547036
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547157 Other
Sep 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Corrective Action:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Additional Notes:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Manufacturer: RAM
Mfg Campaign: 11547157
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547157 Other
Sep 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Corrective Action:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Additional Notes:

I have approximately 86000 miles on my truck and today the Service Electronic Brake system warning starting coming on and off. Along with the ABS light and traction control light. Randomly flashing on and then off. Staying off most of the time. I did a search and apparently this is a huge issue with these trucks, a couple of electronic assemblies melting together and going out. This needs to be a recall that Ram pays for. What happens if my brakes go out?

Manufacturer: RAM
Mfg Campaign: 11547157
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547201 Other
Sep 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control code warning lights appear intermittently on instrument panel stating “service electronic braking system” and “service ABS system.” These indicators flash consistently on the IP but do not stay constant currently. Failure of these systems could result in loss of control of the vehicle during emergency breaking by allowing the tires to lock up during breaking. Code has been verified by Champion Chrysler Jeep in Brighton Michigan as “ABS Pump Motor Control.”

Corrective Action:

ABS and Traction Control code warning lights appear intermittently on instrument panel stating “service electronic braking system” and “service ABS system.” These indicators flash consistently on the IP but do not stay constant currently. Failure of these systems could result in loss of control of the vehicle during emergency breaking by allowing the tires to lock up during breaking. Code has been verified by Champion Chrysler Jeep in Brighton Michigan as “ABS Pump Motor Control.”

Additional Notes:

ABS and Traction Control code warning lights appear intermittently on instrument panel stating “service electronic braking system” and “service ABS system.” These indicators flash consistently on the IP but do not stay constant currently. Failure of these systems could result in loss of control of the vehicle during emergency breaking by allowing the tires to lock up during breaking. Code has been verified by Champion Chrysler Jeep in Brighton Michigan as “ABS Pump Motor Control.”

Manufacturer: RAM
Mfg Campaign: 11547201
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023

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