Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought the truck new in 2018 from Planet Dodgein Miami. One year later (2019)the service braking system light came on. Dealer fixed the issue under the warranty. One and a half years later (2021, same issue and the dealer fixed the issue under the warranty at Napleton Dodge in Clermont Florida. 1.5 years later (2022), same issue. Dealer (Advantage Dodge Mount Dora Florida. said they needed to replace the same parts and added they needed to replace an additional part to correct the issue. This time I was charged $1000. Another year later (10/2023) the same issue and I'm being told by Advantage Dodge in Mount Dora Florida, the warranty will not cover and I have to pay $1500. Dealer told me it should be covered under the original warranty. Gave me the number to warranty (800)992-1997 (Trevor) told me not covered any longer and the dealer should warranty. Called the dealer back and they told me to call the number back. I did and was told a second time and they told me it is no longer under warranty and they (Eta) told me to call a second number (800)521-9922. Called that number and they have me a third number to call (800)765-7732. They told me the dealer should handle the issue and it's not covered under original warranty. Now the dealer will not return my call and they still have my truck.
Corrective Action:
Bought the truck new in 2018 from Planet Dodgein Miami. One year later (2019)the service braking system light came on. Dealer fixed the issue under the warranty. One and a half years later (2021, same issue and the dealer fixed the issue under the warranty at Napleton Dodge in Clermont Florida. 1.5 years later (2022), same issue. Dealer (Advantage Dodge Mount Dora Florida. said they needed to replace the same parts and added they needed to replace an additional part to correct the issue. This time I was charged $1000. Another year later (10/2023) the same issue and I'm being told by Advantage Dodge in Mount Dora Florida, the warranty will not cover and I have to pay $1500. Dealer told me it should be covered under the original warranty. Gave me the number to warranty (800)992-1997 (Trevor) told me not covered any longer and the dealer should warranty. Called the dealer back and they told me to call the number back. I did and was told a second time and they told me it is no longer under warranty and they (Eta) told me to call a second number (800)521-9922. Called that number and they have me a third number to call (800)765-7732. They told me the dealer should handle the issue and it's not covered under original warranty. Now the dealer will not return my call and they still have my truck.
Additional Notes:
Bought the truck new in 2018 from Planet Dodgein Miami. One year later (2019)the service braking system light came on. Dealer fixed the issue under the warranty. One and a half years later (2021, same issue and the dealer fixed the issue under the warranty at Napleton Dodge in Clermont Florida. 1.5 years later (2022), same issue. Dealer (Advantage Dodge Mount Dora Florida. said they needed to replace the same parts and added they needed to replace an additional part to correct the issue. This time I was charged $1000. Another year later (10/2023) the same issue and I'm being told by Advantage Dodge in Mount Dora Florida, the warranty will not cover and I have to pay $1500. Dealer told me it should be covered under the original warranty. Gave me the number to warranty (800)992-1997 (Trevor) told me not covered any longer and the dealer should warranty. Called the dealer back and they told me to call the number back. I did and was told a second time and they told me it is no longer under warranty and they (Eta) told me to call a second number (800)521-9922. Called that number and they have me a third number to call (800)765-7732. They told me the dealer should handle the issue and it's not covered under original warranty. Now the dealer will not return my call and they still have my truck.
Mfg Campaign: 11550540
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Corrective Action:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Additional Notes:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Mfg Campaign: 11550604
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Corrective Action:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Additional Notes:
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
Mfg Campaign: 11550604
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS module had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS module had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS module had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Mfg Campaign: 11550648
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light intermittent chime and warning. It affects cruise control and highway/street handling. Warning light and chime stays on or is intermittent.
Corrective Action:
ABS warning light intermittent chime and warning. It affects cruise control and highway/street handling. Warning light and chime stays on or is intermittent.
Additional Notes:
ABS warning light intermittent chime and warning. It affects cruise control and highway/street handling. Warning light and chime stays on or is intermittent.
Mfg Campaign: 11550329
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Almost constant beeping and flashing indicators telling me to "Service Anti-Lock Brake" system. Taken to repair shop and they tell me there is not a fix and there is an engineering stop on the HCU. A code read returns an active C0020-01 code. The brakes do seem to work but the ABS and Traction Control indicators flash constantly with the beeping. I haven't test the ABS functionality but would assume it is not functional based on the indicators.
Corrective Action:
Almost constant beeping and flashing indicators telling me to "Service Anti-Lock Brake" system. Taken to repair shop and they tell me there is not a fix and there is an engineering stop on the HCU. A code read returns an active C0020-01 code. The brakes do seem to work but the ABS and Traction Control indicators flash constantly with the beeping. I haven't test the ABS functionality but would assume it is not functional based on the indicators.
Additional Notes:
Almost constant beeping and flashing indicators telling me to "Service Anti-Lock Brake" system. Taken to repair shop and they tell me there is not a fix and there is an engineering stop on the HCU. A code read returns an active C0020-01 code. The brakes do seem to work but the ABS and Traction Control indicators flash constantly with the beeping. I haven't test the ABS functionality but would assume it is not functional based on the indicators.
Mfg Campaign: 11550418
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle randomly throws error codes on the dashboard. 1. Service Antilock Braking System 2. Service ABS Braking System. When this occurs, an audible chime sounds, and a visual warning warning displays on the digital dashboard covering current speed and other information. Also the cruise control is turned off, and I believe all ABS and Traction control features are disabled. While I have not yet experienced a related accident, I have had several close calls with other vehicles following behind me. By the time I react, they are on or near my tail end and nearly rear ended me. I contacted my local Dodge Ram dealership and they told me that the needed part (hydraulic control unit) has been backordered for nearly 4 years. They cannot disable the warning light nor the audible chime which may sound and flash 15-20 times a minute sometimes. They suggested I contact Mopar customer service, which I did and they ended up transferring me to another dealership that said I had to pay 300 dollars for a diagnostic and it would 2-4 days. If they cannot find the replacement part, I am out of luck on the diagnostic fee. No parts are available.
Corrective Action:
Vehicle randomly throws error codes on the dashboard. 1. Service Antilock Braking System 2. Service ABS Braking System. When this occurs, an audible chime sounds, and a visual warning warning displays on the digital dashboard covering current speed and other information. Also the cruise control is turned off, and I believe all ABS and Traction control features are disabled. While I have not yet experienced a related accident, I have had several close calls with other vehicles following behind me. By the time I react, they are on or near my tail end and nearly rear ended me. I contacted my local Dodge Ram dealership and they told me that the needed part (hydraulic control unit) has been backordered for nearly 4 years. They cannot disable the warning light nor the audible chime which may sound and flash 15-20 times a minute sometimes. They suggested I contact Mopar customer service, which I did and they ended up transferring me to another dealership that said I had to pay 300 dollars for a diagnostic and it would 2-4 days. If they cannot find the replacement part, I am out of luck on the diagnostic fee. No parts are available.
Additional Notes:
Vehicle randomly throws error codes on the dashboard. 1. Service Antilock Braking System 2. Service ABS Braking System. When this occurs, an audible chime sounds, and a visual warning warning displays on the digital dashboard covering current speed and other information. Also the cruise control is turned off, and I believe all ABS and Traction control features are disabled. While I have not yet experienced a related accident, I have had several close calls with other vehicles following behind me. By the time I react, they are on or near my tail end and nearly rear ended me. I contacted my local Dodge Ram dealership and they told me that the needed part (hydraulic control unit) has been backordered for nearly 4 years. They cannot disable the warning light nor the audible chime which may sound and flash 15-20 times a minute sometimes. They suggested I contact Mopar customer service, which I did and they ended up transferring me to another dealership that said I had to pay 300 dollars for a diagnostic and it would 2-4 days. If they cannot find the replacement part, I am out of luck on the diagnostic fee. No parts are available.
Mfg Campaign: 11550439
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Corrective Action:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Additional Notes:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Mfg Campaign: 11550458
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Corrective Action:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Additional Notes:
My ABS HCU sensor has failed and is causing my ABS system, traction control, and cruise control to stop working. Due to the high failure rate of this part RAM / Mopar is refusing to release any available parts for repair until February / March 2024. There are currently 4,000 of these parts in stock on the east coast but the company will not release them until 2024. Instead RAM / Mopar is asking me to continue driving my vehicle for 5 months with a failing ABS system, no traction control, and intermittent 4WD. The component has been inspected by the local RAM dealership and has been determined to be faulty while under warranty.
Mfg Campaign: 11550458
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
One month after the 3 year warranty ran out the truck issued a "Service ABS System" alert on the instrument panel. Had to replace the ABS Hydraulic Module at the dealer. 2 Years and 2 months, just after the additional warranty ran out, the same part failed again. Same warning on the instrument panel. Again took it to Ram Service at dealer and had it replaced again. This is a faulty part and the replacements are faulty as well. It is happening so often that it is hard for the dealer to find the part.
Corrective Action:
One month after the 3 year warranty ran out the truck issued a "Service ABS System" alert on the instrument panel. Had to replace the ABS Hydraulic Module at the dealer. 2 Years and 2 months, just after the additional warranty ran out, the same part failed again. Same warning on the instrument panel. Again took it to Ram Service at dealer and had it replaced again. This is a faulty part and the replacements are faulty as well. It is happening so often that it is hard for the dealer to find the part.
Additional Notes:
One month after the 3 year warranty ran out the truck issued a "Service ABS System" alert on the instrument panel. Had to replace the ABS Hydraulic Module at the dealer. 2 Years and 2 months, just after the additional warranty ran out, the same part failed again. Same warning on the instrument panel. Again took it to Ram Service at dealer and had it replaced again. This is a faulty part and the replacements are faulty as well. It is happening so often that it is hard for the dealer to find the part.
Mfg Campaign: 11550498
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Motor circuit on my truck is losing power. The issue is this is part of the Hydraulic Control Unit assembly and it is not serviceable without replacing the HCU. Ram does not currently have a solution to this problem. This issue shuts down my Anti-Lock Braking System, traction control and I lose trailer brakes when this system fails. This is a safety issue and a recall needs to be issued for this.
Corrective Action:
The ABS Motor circuit on my truck is losing power. The issue is this is part of the Hydraulic Control Unit assembly and it is not serviceable without replacing the HCU. Ram does not currently have a solution to this problem. This issue shuts down my Anti-Lock Braking System, traction control and I lose trailer brakes when this system fails. This is a safety issue and a recall needs to be issued for this.
Additional Notes:
The ABS Motor circuit on my truck is losing power. The issue is this is part of the Hydraulic Control Unit assembly and it is not serviceable without replacing the HCU. Ram does not currently have a solution to this problem. This issue shuts down my Anti-Lock Braking System, traction control and I lose trailer brakes when this system fails. This is a safety issue and a recall needs to be issued for this.
Mfg Campaign: 11550110
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In October of 2021, my truck indicated an issue with the ABS System and the EBS System. Those two alarms would frequently go off randomly while driving, and also the cruise control would not operate during this state of alarm. It was fixed immediately by a RAM dealership; they replaced the HCU module (hydraulic control unit): part #68143491AA. Almost two years later, in September of 2023, the exact same thing happened and I took it back to the very same dealer; they confirmed the same issue and it would need a replacement HCU again, however I was informed those parts were all removed from inventory as they are being redesigned (fixed) to prevent more issues in the future, as this is a "known" problem. I am awaiting a call from them when the new "fixed" part will be available (it could be months). In the meantime I am driving the vehicle knowing that the ABS braking can go out at any time, thus driving more carefully than normal. It is also worth noting that about one month after the second occurrence of this problem, while driving with a faulty HCU, my brake line on the front driver side wheel (just about one foot from the HCU module) burst while driving and I lost almost all braking in a matter of 5 minutes. That brake line was repaired at my expense. It seems to me that could be related to the HCU issue possibly causing higher than normal pressures in the line. In my opinion, this situation is dangerous and should be raised to the level of a RECALL on that HCU part. Also, RAM should be paying for any such brake issue repairs that their truck owners have had to pay for while operating with this defective part.
Corrective Action:
In October of 2021, my truck indicated an issue with the ABS System and the EBS System. Those two alarms would frequently go off randomly while driving, and also the cruise control would not operate during this state of alarm. It was fixed immediately by a RAM dealership; they replaced the HCU module (hydraulic control unit): part #68143491AA. Almost two years later, in September of 2023, the exact same thing happened and I took it back to the very same dealer; they confirmed the same issue and it would need a replacement HCU again, however I was informed those parts were all removed from inventory as they are being redesigned (fixed) to prevent more issues in the future, as this is a "known" problem. I am awaiting a call from them when the new "fixed" part will be available (it could be months). In the meantime I am driving the vehicle knowing that the ABS braking can go out at any time, thus driving more carefully than normal. It is also worth noting that about one month after the second occurrence of this problem, while driving with a faulty HCU, my brake line on the front driver side wheel (just about one foot from the HCU module) burst while driving and I lost almost all braking in a matter of 5 minutes. That brake line was repaired at my expense. It seems to me that could be related to the HCU issue possibly causing higher than normal pressures in the line. In my opinion, this situation is dangerous and should be raised to the level of a RECALL on that HCU part. Also, RAM should be paying for any such brake issue repairs that their truck owners have had to pay for while operating with this defective part.
Additional Notes:
In October of 2021, my truck indicated an issue with the ABS System and the EBS System. Those two alarms would frequently go off randomly while driving, and also the cruise control would not operate during this state of alarm. It was fixed immediately by a RAM dealership; they replaced the HCU module (hydraulic control unit): part #68143491AA. Almost two years later, in September of 2023, the exact same thing happened and I took it back to the very same dealer; they confirmed the same issue and it would need a replacement HCU again, however I was informed those parts were all removed from inventory as they are being redesigned (fixed) to prevent more issues in the future, as this is a "known" problem. I am awaiting a call from them when the new "fixed" part will be available (it could be months). In the meantime I am driving the vehicle knowing that the ABS braking can go out at any time, thus driving more carefully than normal. It is also worth noting that about one month after the second occurrence of this problem, while driving with a faulty HCU, my brake line on the front driver side wheel (just about one foot from the HCU module) burst while driving and I lost almost all braking in a matter of 5 minutes. That brake line was repaired at my expense. It seems to me that could be related to the HCU issue possibly causing higher than normal pressures in the line. In my opinion, this situation is dangerous and should be raised to the level of a RECALL on that HCU part. Also, RAM should be paying for any such brake issue repairs that their truck owners have had to pay for while operating with this defective part.
Mfg Campaign: 11550112
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS light comes on intermittently with a message to have braking system serviced. This causes a loss of braking performance, & cruise control. With this happening intermittently, it is impossible to have repaired by dealership. As the error disappears. I had also had this issue with a 2017 RAM 2500 I owned previously.
Corrective Action:
The ABS light comes on intermittently with a message to have braking system serviced. This causes a loss of braking performance, & cruise control. With this happening intermittently, it is impossible to have repaired by dealership. As the error disappears. I had also had this issue with a 2017 RAM 2500 I owned previously.
Additional Notes:
The ABS light comes on intermittently with a message to have braking system serviced. This causes a loss of braking performance, & cruise control. With this happening intermittently, it is impossible to have repaired by dealership. As the error disappears. I had also had this issue with a 2017 RAM 2500 I owned previously.
Mfg Campaign: 11550170
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic Control Unit Failed. Yes, it is available for inspection. The hydraulic control module controls the wheel speed and traction control system, without these systems working properly it has caused traction control issues and caused loss of control of the vehicle. Yes, Patriot Dodge and Chrysler in Oakland Md Diagnosed the problem. No, the component has not been inspected! Yes, there were Two lights on the dash (ABS light and Traction control light), Also My Cruse Control would not set the speed. I lost control of my vehicle and fortunately there was no property damage, and no one was injured. If the ABS and Traction control system had been working properly this incident would not have happened. This is definitely a safety issue for these vehicle owner's and the motoring public as well as anyone in the immediate area.
Corrective Action:
Hydraulic Control Unit Failed. Yes, it is available for inspection. The hydraulic control module controls the wheel speed and traction control system, without these systems working properly it has caused traction control issues and caused loss of control of the vehicle. Yes, Patriot Dodge and Chrysler in Oakland Md Diagnosed the problem. No, the component has not been inspected! Yes, there were Two lights on the dash (ABS light and Traction control light), Also My Cruse Control would not set the speed. I lost control of my vehicle and fortunately there was no property damage, and no one was injured. If the ABS and Traction control system had been working properly this incident would not have happened. This is definitely a safety issue for these vehicle owner's and the motoring public as well as anyone in the immediate area.
Additional Notes:
Hydraulic Control Unit Failed. Yes, it is available for inspection. The hydraulic control module controls the wheel speed and traction control system, without these systems working properly it has caused traction control issues and caused loss of control of the vehicle. Yes, Patriot Dodge and Chrysler in Oakland Md Diagnosed the problem. No, the component has not been inspected! Yes, there were Two lights on the dash (ABS light and Traction control light), Also My Cruse Control would not set the speed. I lost control of my vehicle and fortunately there was no property damage, and no one was injured. If the ABS and Traction control system had been working properly this incident would not have happened. This is definitely a safety issue for these vehicle owner's and the motoring public as well as anyone in the immediate area.
Mfg Campaign: 11550173
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control warning lights illuminated. The contact indicated that when the failure occurred the cruise control suddenly deactivated causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS module and HCU were faulty and needed to be replaced. The vehicle was repaired but later the failures reoccurred. The failure mileage was 26,448.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control warning lights illuminated. The contact indicated that when the failure occurred the cruise control suddenly deactivated causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS module and HCU were faulty and needed to be replaced. The vehicle was repaired but later the failures reoccurred. The failure mileage was 26,448.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control warning lights illuminated. The contact indicated that when the failure occurred the cruise control suddenly deactivated causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS module and HCU were faulty and needed to be replaced. The vehicle was repaired but later the failures reoccurred. The failure mileage was 26,448.
Mfg Campaign: 11550179
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Anti lock Braking System light came on. Took it to the dealer and was told I need a new Hydrolic Control Unit, but dealer can not even order one until February 2024 at the earliest. I now how an unsaved truck I am just stuck with
Corrective Action:
Service Anti lock Braking System light came on. Took it to the dealer and was told I need a new Hydrolic Control Unit, but dealer can not even order one until February 2024 at the earliest. I now how an unsaved truck I am just stuck with
Additional Notes:
Service Anti lock Braking System light came on. Took it to the dealer and was told I need a new Hydrolic Control Unit, but dealer can not even order one until February 2024 at the earliest. I now how an unsaved truck I am just stuck with
Mfg Campaign: 11550255
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service anti lock break system and the service electrical break system warnings keep flashing. The traction control light and the ABS light continuously flash as well.
Corrective Action:
The service anti lock break system and the service electrical break system warnings keep flashing. The traction control light and the ABS light continuously flash as well.
Additional Notes:
The service anti lock break system and the service electrical break system warnings keep flashing. The traction control light and the ABS light continuously flash as well.
Mfg Campaign: 11550289
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Corrective Action:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Additional Notes:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Mfg Campaign: 11550021
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Corrective Action:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Additional Notes:
ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.
Mfg Campaign: 11550021
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS service warnings, This is a well know problem.
Corrective Action:
Intermittent ABS service warnings, This is a well know problem.
Additional Notes:
Intermittent ABS service warnings, This is a well know problem.
Mfg Campaign: 11550033
Recall Date: Oct 15, 2023
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