RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11552015 Other
Oct 26, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Corrective Action:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Additional Notes:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Manufacturer: RAM
Mfg Campaign: 11552015
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11552015 Other
Oct 26, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Corrective Action:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Additional Notes:

Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.

Manufacturer: RAM
Mfg Campaign: 11552015
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11552054 Other
Oct 26, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Corrective Action:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Additional Notes:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Manufacturer: RAM
Mfg Campaign: 11552054
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11552054 Other
Oct 26, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Corrective Action:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Additional Notes:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Manufacturer: RAM
Mfg Campaign: 11552054
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11552054 Other
Oct 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Corrective Action:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Additional Notes:

Braking failed on vehicle, manufacturer refuses to provide repairs parts nationwide on all Ram 1500,2500,3500 trucks

Manufacturer: RAM
Mfg Campaign: 11552054
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11551766 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My 2018 RAM ABS warning indicator light goes on and off continually. Also the HTC control unit warning lights. Dealership has a back order of 12 months is not more to replace the parts. 123 ordered at our local dealership alone. Please force Dodge to recall and replace faulty parts at their expense.

Corrective Action:

My 2018 RAM ABS warning indicator light goes on and off continually. Also the HTC control unit warning lights. Dealership has a back order of 12 months is not more to replace the parts. 123 ordered at our local dealership alone. Please force Dodge to recall and replace faulty parts at their expense.

Additional Notes:

My 2018 RAM ABS warning indicator light goes on and off continually. Also the HTC control unit warning lights. Dealership has a back order of 12 months is not more to replace the parts. 123 ordered at our local dealership alone. Please force Dodge to recall and replace faulty parts at their expense.

Manufacturer: RAM
Mfg Campaign: 11551766
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551809 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and traction control light are coming on. Causing excessive dinging and cruise control not working. Also experienced flat spotting on my tires.

Corrective Action:

ABS light and traction control light are coming on. Causing excessive dinging and cruise control not working. Also experienced flat spotting on my tires.

Additional Notes:

ABS light and traction control light are coming on. Causing excessive dinging and cruise control not working. Also experienced flat spotting on my tires.

Manufacturer: RAM
Mfg Campaign: 11551809
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551915 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

38k miles ABS Unit has been replaced along w hydraulic pump. Just over 2 yrs 20k miles it’s out again! This is a know problem and they will not take responsibility for it! What has to happen someone die because of the ABs failure?

Corrective Action:

38k miles ABS Unit has been replaced along w hydraulic pump. Just over 2 yrs 20k miles it’s out again! This is a know problem and they will not take responsibility for it! What has to happen someone die because of the ABs failure?

Additional Notes:

38k miles ABS Unit has been replaced along w hydraulic pump. Just over 2 yrs 20k miles it’s out again! This is a know problem and they will not take responsibility for it! What has to happen someone die because of the ABs failure?

Manufacturer: RAM
Mfg Campaign: 11551915
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551940 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and traction control warning lights recently came on causing the antilock brake system to not function. Took the truck to the dealer and was informed that the HCU for the antilock brake system is bad. I was told that the replacement part is on back order and they have not been able to locate one yet.

Corrective Action:

The ABS and traction control warning lights recently came on causing the antilock brake system to not function. Took the truck to the dealer and was informed that the HCU for the antilock brake system is bad. I was told that the replacement part is on back order and they have not been able to locate one yet.

Additional Notes:

The ABS and traction control warning lights recently came on causing the antilock brake system to not function. Took the truck to the dealer and was informed that the HCU for the antilock brake system is bad. I was told that the replacement part is on back order and they have not been able to locate one yet.

Manufacturer: RAM
Mfg Campaign: 11551940
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551942 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service ABS lights on the dash, bad pump, brakes locked up in two different occasions. Truck is at the dealership, however, I need to pick it up due to no parts available to repair. My extended warranty is about to expire in the next 4k miles and I should not have to pay for this repair out of pocket, when I took the truck to the dealership before the warranty expires for this issue. My research revealed that this is a known problem with these trucks, which is totally unacceptable for the price we pay to purchase them. This issue started at around 34,000 miles. ***Last Dodge I will purchase****

Corrective Action:

Service ABS lights on the dash, bad pump, brakes locked up in two different occasions. Truck is at the dealership, however, I need to pick it up due to no parts available to repair. My extended warranty is about to expire in the next 4k miles and I should not have to pay for this repair out of pocket, when I took the truck to the dealership before the warranty expires for this issue. My research revealed that this is a known problem with these trucks, which is totally unacceptable for the price we pay to purchase them. This issue started at around 34,000 miles. ***Last Dodge I will purchase****

Additional Notes:

Service ABS lights on the dash, bad pump, brakes locked up in two different occasions. Truck is at the dealership, however, I need to pick it up due to no parts available to repair. My extended warranty is about to expire in the next 4k miles and I should not have to pay for this repair out of pocket, when I took the truck to the dealership before the warranty expires for this issue. My research revealed that this is a known problem with these trucks, which is totally unacceptable for the price we pay to purchase them. This issue started at around 34,000 miles. ***Last Dodge I will purchase****

Manufacturer: RAM
Mfg Campaign: 11551942
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551549 Other
Oct 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Corrective Action:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Additional Notes:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Manufacturer: RAM
Mfg Campaign: 11551549
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551549 Other
Oct 24, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Corrective Action:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Additional Notes:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Manufacturer: RAM
Mfg Campaign: 11551549
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551549 Other
Oct 24, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Corrective Action:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Additional Notes:

Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

Manufacturer: RAM
Mfg Campaign: 11551549
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551553 Other
Oct 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and traction control issues. Intermittent lights come on and lose cruise control. 2018 Ram 2500, with 29000 miles.

Corrective Action:

Abs and traction control issues. Intermittent lights come on and lose cruise control. 2018 Ram 2500, with 29000 miles.

Additional Notes:

Abs and traction control issues. Intermittent lights come on and lose cruise control. 2018 Ram 2500, with 29000 miles.

Manufacturer: RAM
Mfg Campaign: 11551553
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551604 Other
Oct 24, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that the "Service ABS" warning light would intermittently appear on the instrument panel. The contact used a code reader which retrieved an ABS pump motor control failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that the "Service ABS" warning light would intermittently appear on the instrument panel. The contact used a code reader which retrieved an ABS pump motor control failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that the "Service ABS" warning light would intermittently appear on the instrument panel. The contact used a code reader which retrieved an ABS pump motor control failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

Manufacturer: RAM
Mfg Campaign: 11551604
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551636 Other
Oct 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Corrective Action:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Additional Notes:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Manufacturer: RAM
Mfg Campaign: 11551636
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551636 Other
Oct 24, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Corrective Action:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Additional Notes:

I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

Manufacturer: RAM
Mfg Campaign: 11551636
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551657 Other
Oct 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Corrective Action:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Additional Notes:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Manufacturer: RAM
Mfg Campaign: 11551657
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551657 Other
Oct 24, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Corrective Action:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Additional Notes:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Manufacturer: RAM
Mfg Campaign: 11551657
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11551657 Other
Oct 24, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Corrective Action:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Additional Notes:

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Manufacturer: RAM
Mfg Campaign: 11551657
Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury