Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Corrective Action:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Additional Notes:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Mfg Campaign: 11565244
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Corrective Action:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Additional Notes:
The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
Mfg Campaign: 11565244
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Corrective Action:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Additional Notes:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Mfg Campaign: 11565287
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Corrective Action:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Additional Notes:
The HCU in which controls your ABS and Traction control will malfunction while driving down the road when this happens you have no ABS, traction control or cruise controls. The dealer part is unavailable through the dealer due them saying that they are reviewing it. This is a major safety concern due to the fact if you are traveling and it malfunctions and need to stop quickly you cannot or if it malfunctions and have cruise control set to a speed it will slow you down and can cause an accident. When vehicle was carried to dealer and asked what to do the dealer just said to drive it and don’t follow to close to anyone, that is not the answer that needs to be given.
Mfg Campaign: 11565287
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I own a 2018 Ram 2500 with 104,000 miles. During the period of ownership I have had to replace the ABS/traction control module twice. Each time the repair is over $1,000.00 to have a Ram dealer diagnose and repair my abs brakes. This is a very significant safety issue. Without the ABS system I cannot control this vehicle in an emergency stop situation. You cannot use cruise control. This ongoing issue needs to be investigated and Ram needs to be held accountable for a well known issue.
Corrective Action:
I own a 2018 Ram 2500 with 104,000 miles. During the period of ownership I have had to replace the ABS/traction control module twice. Each time the repair is over $1,000.00 to have a Ram dealer diagnose and repair my abs brakes. This is a very significant safety issue. Without the ABS system I cannot control this vehicle in an emergency stop situation. You cannot use cruise control. This ongoing issue needs to be investigated and Ram needs to be held accountable for a well known issue.
Additional Notes:
I own a 2018 Ram 2500 with 104,000 miles. During the period of ownership I have had to replace the ABS/traction control module twice. Each time the repair is over $1,000.00 to have a Ram dealer diagnose and repair my abs brakes. This is a very significant safety issue. Without the ABS system I cannot control this vehicle in an emergency stop situation. You cannot use cruise control. This ongoing issue needs to be investigated and Ram needs to be held accountable for a well known issue.
Mfg Campaign: 11565363
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The display in the center console keeps asking if i want to update the clock. Nothing stops it from constantly popping up…going off… popping up. Truck only has 25000 miles
Corrective Action:
The display in the center console keeps asking if i want to update the clock. Nothing stops it from constantly popping up…going off… popping up. Truck only has 25000 miles
Additional Notes:
The display in the center console keeps asking if i want to update the clock. Nothing stops it from constantly popping up…going off… popping up. Truck only has 25000 miles
Mfg Campaign: 11565033
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Corrective Action:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Additional Notes:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Mfg Campaign: 11565119
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Corrective Action:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Additional Notes:
Constantly throwing ABS code and electronic braking system code, and then, turning off the alerts on dashboard. Many complaints of 2018 models were found online and a class action lawsuit.
Mfg Campaign: 11565119
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Corrective Action:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Additional Notes:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Mfg Campaign: 11564784
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Corrective Action:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Additional Notes:
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
Mfg Campaign: 11564784
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My ABS CONTROL MODULE is faulty and must be replaced only 57,000 miles on my diesal 2500 Ram. I’m aware of the class action lawsuit regarding this very issue. This issue needs to be addressed in a recall and Dodge needs to repair at their expense. My truck is at the dealership due to the ABS/TRACTION warning and the $2,600 cost to replace the faulty module.
Corrective Action:
My ABS CONTROL MODULE is faulty and must be replaced only 57,000 miles on my diesal 2500 Ram. I’m aware of the class action lawsuit regarding this very issue. This issue needs to be addressed in a recall and Dodge needs to repair at their expense. My truck is at the dealership due to the ABS/TRACTION warning and the $2,600 cost to replace the faulty module.
Additional Notes:
My ABS CONTROL MODULE is faulty and must be replaced only 57,000 miles on my diesal 2500 Ram. I’m aware of the class action lawsuit regarding this very issue. This issue needs to be addressed in a recall and Dodge needs to repair at their expense. My truck is at the dealership due to the ABS/TRACTION warning and the $2,600 cost to replace the faulty module.
Mfg Campaign: 11564529
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my 2018 Ram Power Wagon used in 2020 with only 2300 miles on it. In 2022, I started to have intermittent ABS and traction control lights flashing on and off. I took the truck to the dealership and was informed the HCU was defective and needed to be replaced. The truck was still under warranty and was repaired. In Nov 2023, again the ABS and traction control started flashing. Again I took the the truck to the same dealership for repair. This time, however, I was told the truck in no longer under warranty (timed out, not mileage (26000 miles)) and the part wasn't going to be covered, additionally, was told the HCU part was not available, as it was under engineering re-design. After discussion with the service manager, he agreed that since this is the second occurrence, I wouldn't be charged for the part, just labor for the repair, however, the part wouldn't be available until the spring / summer of 2024! I asked if I could continue to drive the truck while waiting for the part to come in and was told that I wouldn't have anti-lock brakes. Obviously I expressed my concerns about driving the truck and asked if Ram was going to issue a safety recall for the part. I was told no. I am still waiting for the part and refuse to drive the truck in the rain or wet conditions.
Corrective Action:
I purchased my 2018 Ram Power Wagon used in 2020 with only 2300 miles on it. In 2022, I started to have intermittent ABS and traction control lights flashing on and off. I took the truck to the dealership and was informed the HCU was defective and needed to be replaced. The truck was still under warranty and was repaired. In Nov 2023, again the ABS and traction control started flashing. Again I took the the truck to the same dealership for repair. This time, however, I was told the truck in no longer under warranty (timed out, not mileage (26000 miles)) and the part wasn't going to be covered, additionally, was told the HCU part was not available, as it was under engineering re-design. After discussion with the service manager, he agreed that since this is the second occurrence, I wouldn't be charged for the part, just labor for the repair, however, the part wouldn't be available until the spring / summer of 2024! I asked if I could continue to drive the truck while waiting for the part to come in and was told that I wouldn't have anti-lock brakes. Obviously I expressed my concerns about driving the truck and asked if Ram was going to issue a safety recall for the part. I was told no. I am still waiting for the part and refuse to drive the truck in the rain or wet conditions.
Additional Notes:
I purchased my 2018 Ram Power Wagon used in 2020 with only 2300 miles on it. In 2022, I started to have intermittent ABS and traction control lights flashing on and off. I took the truck to the dealership and was informed the HCU was defective and needed to be replaced. The truck was still under warranty and was repaired. In Nov 2023, again the ABS and traction control started flashing. Again I took the the truck to the same dealership for repair. This time, however, I was told the truck in no longer under warranty (timed out, not mileage (26000 miles)) and the part wasn't going to be covered, additionally, was told the HCU part was not available, as it was under engineering re-design. After discussion with the service manager, he agreed that since this is the second occurrence, I wouldn't be charged for the part, just labor for the repair, however, the part wouldn't be available until the spring / summer of 2024! I asked if I could continue to drive the truck while waiting for the part to come in and was told that I wouldn't have anti-lock brakes. Obviously I expressed my concerns about driving the truck and asked if Ram was going to issue a safety recall for the part. I was told no. I am still waiting for the part and refuse to drive the truck in the rain or wet conditions.
Mfg Campaign: 11564575
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 ram 2500 under 15k miles. Service ABS light started coming in a few hundred miles ago.
Corrective Action:
2018 ram 2500 under 15k miles. Service ABS light started coming in a few hundred miles ago.
Additional Notes:
2018 ram 2500 under 15k miles. Service ABS light started coming in a few hundred miles ago.
Mfg Campaign: 11564731
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck is a 2018 Ram 2500 6.7l Diesel Cummins with ~80,000 miles. ABS System Pump Issue. Began around August of 2023 and randomly shows error codes and warning lamps. It is getting progressively worse/more frequent as of today January 9, 2024. Warnings lights for ABS and Traction Control come on and off during drive cycles randomly. This has made driving in wet or icy conditions dangerous for me and my family due to loss of traction control and the inability for the ABS system to safely stop the truck in wet or icy conditions. Error codes have been confirmed with a code reader "C0020 - ABS Recirculation Pump – General Electrical Failure"
Corrective Action:
Truck is a 2018 Ram 2500 6.7l Diesel Cummins with ~80,000 miles. ABS System Pump Issue. Began around August of 2023 and randomly shows error codes and warning lamps. It is getting progressively worse/more frequent as of today January 9, 2024. Warnings lights for ABS and Traction Control come on and off during drive cycles randomly. This has made driving in wet or icy conditions dangerous for me and my family due to loss of traction control and the inability for the ABS system to safely stop the truck in wet or icy conditions. Error codes have been confirmed with a code reader "C0020 - ABS Recirculation Pump – General Electrical Failure"
Additional Notes:
Truck is a 2018 Ram 2500 6.7l Diesel Cummins with ~80,000 miles. ABS System Pump Issue. Began around August of 2023 and randomly shows error codes and warning lamps. It is getting progressively worse/more frequent as of today January 9, 2024. Warnings lights for ABS and Traction Control come on and off during drive cycles randomly. This has made driving in wet or icy conditions dangerous for me and my family due to loss of traction control and the inability for the ABS system to safely stop the truck in wet or icy conditions. Error codes have been confirmed with a code reader "C0020 - ABS Recirculation Pump – General Electrical Failure"
Mfg Campaign: 11564322
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs light and message on dash came on indicating electrical abs service needs to be performed. Took it to dealer was told needs abs sensor but they are not available. Vehicle is not safe to drive as brakes will lock up if applied .
Corrective Action:
Abs light and message on dash came on indicating electrical abs service needs to be performed. Took it to dealer was told needs abs sensor but they are not available. Vehicle is not safe to drive as brakes will lock up if applied .
Additional Notes:
Abs light and message on dash came on indicating electrical abs service needs to be performed. Took it to dealer was told needs abs sensor but they are not available. Vehicle is not safe to drive as brakes will lock up if applied .
Mfg Campaign: 11564331
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Corrective Action:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Additional Notes:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Mfg Campaign: 11564376
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Corrective Action:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Additional Notes:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Mfg Campaign: 11564376
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Corrective Action:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Additional Notes:
ABS Brake system failure. Multiple reports of ‘17-‘18 yr models with exact problems.
Mfg Campaign: 11564376
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module has gone out as it has in almost all of the 2017-2021 ram 2500 with the 6.7 Cummins engine
Corrective Action:
ABS module has gone out as it has in almost all of the 2017-2021 ram 2500 with the 6.7 Cummins engine
Additional Notes:
ABS module has gone out as it has in almost all of the 2017-2021 ram 2500 with the 6.7 Cummins engine
Mfg Campaign: 11564421
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS brake failure warnings displayed in the message center and warning lamps, message comes on and off erratically. Speed Control is inoperative when message is displayed. Concern has occurred immediately after starting the vehicle before putting into gear and while driving at any speed. Concern is very erratic, does not usually stay on steady for more then 30 minutes. I have multiple videos of warnings coming on and off. Vehicle is currently at the dealer for repair 1/9/2024. The Ram dealer states the ABS HCU module failed and needs replaced. Dealer indicated this was a common issue with 17/18 model year RAM Heavy Duty's. Obviously erratic operation/function of the ABS could potentially cause dangerous braking conditions especially when loaded or towing.
Corrective Action:
Intermittent ABS brake failure warnings displayed in the message center and warning lamps, message comes on and off erratically. Speed Control is inoperative when message is displayed. Concern has occurred immediately after starting the vehicle before putting into gear and while driving at any speed. Concern is very erratic, does not usually stay on steady for more then 30 minutes. I have multiple videos of warnings coming on and off. Vehicle is currently at the dealer for repair 1/9/2024. The Ram dealer states the ABS HCU module failed and needs replaced. Dealer indicated this was a common issue with 17/18 model year RAM Heavy Duty's. Obviously erratic operation/function of the ABS could potentially cause dangerous braking conditions especially when loaded or towing.
Additional Notes:
Intermittent ABS brake failure warnings displayed in the message center and warning lamps, message comes on and off erratically. Speed Control is inoperative when message is displayed. Concern has occurred immediately after starting the vehicle before putting into gear and while driving at any speed. Concern is very erratic, does not usually stay on steady for more then 30 minutes. I have multiple videos of warnings coming on and off. Vehicle is currently at the dealer for repair 1/9/2024. The Ram dealer states the ABS HCU module failed and needs replaced. Dealer indicated this was a common issue with 17/18 model year RAM Heavy Duty's. Obviously erratic operation/function of the ABS could potentially cause dangerous braking conditions especially when loaded or towing.
Mfg Campaign: 11564503
Recall Date: Jan 9, 2024
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Valencia, CA • 36 yrs
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