RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11566388 Other
Jan 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs dash light

Corrective Action:

Abs dash light

Additional Notes:

Abs dash light

Manufacturer: RAM
Mfg Campaign: 11566388
Notice Date: Jan 18, 2024
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11565943 Other
Jan 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Corrective Action:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Additional Notes:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Manufacturer: RAM
Mfg Campaign: 11565943
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11565943 Other
Jan 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Corrective Action:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Additional Notes:

ABS and Traction control has been lost and have created a safety risk especially during inclement weather. The ABS pump or the ABS control Module is faulty in multiple years Ram vehicles. I believe based on forums there is a recall issue with these parts.

Manufacturer: RAM
Mfg Campaign: 11565943
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11565947 Other
Jan 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Corrective Action:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Additional Notes:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Manufacturer: RAM
Mfg Campaign: 11565947
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11565947 Other
Jan 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Corrective Action:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Additional Notes:

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Manufacturer: RAM
Mfg Campaign: 11565947
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11566053 Other
Jan 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Corrective Action:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Additional Notes:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Manufacturer: RAM
Mfg Campaign: 11566053
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11566053 Other
Jan 17, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Corrective Action:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Additional Notes:

Antilock braking and traction control system failed. I was driving on a snow/ice covered road and hit the brakes with no anti lock control and truck slid in road side ditch. Truck has not been repaired. This is a known problem that Dodge is well aware of. This could have caused serious injury or death under alternate driving situation or heavy traffic. Any help would be greatly appreciated.

Manufacturer: RAM
Mfg Campaign: 11566053
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11566076 Other
Jan 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Corrective Action:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Additional Notes:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Manufacturer: RAM
Mfg Campaign: 11566076
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11566076 Other
Jan 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Corrective Action:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Additional Notes:

I’m receiving two codes; Service Antilock Brake System and Service Electronic Braking System. I met with my mechanic this morning and he said that this is a very common problem with the 2018 Ram 2500. Since this is a reoccurring safety issue i feel that Dodge should resolve not the owner. Should I get in an accident from a break failure who is responsible?

Manufacturer: RAM
Mfg Campaign: 11566076
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11566140 Other
Jan 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a 2018 Ram 2500. Service anti-lock brakes message is intermittently coming on and off. This occurs every few seconds while driving the truck. I took the truck to a repair facility and was displaying a code for the ABS/hydraulic control unit. I learned that there is not a known replacement to solve the issue. I have connected with other Ram owners who are dealing with the same issue while replacing unit multiple times. Ram needs to address this issue, I and along with many others are driving with no anti-lock brakes.

Corrective Action:

I have a 2018 Ram 2500. Service anti-lock brakes message is intermittently coming on and off. This occurs every few seconds while driving the truck. I took the truck to a repair facility and was displaying a code for the ABS/hydraulic control unit. I learned that there is not a known replacement to solve the issue. I have connected with other Ram owners who are dealing with the same issue while replacing unit multiple times. Ram needs to address this issue, I and along with many others are driving with no anti-lock brakes.

Additional Notes:

I have a 2018 Ram 2500. Service anti-lock brakes message is intermittently coming on and off. This occurs every few seconds while driving the truck. I took the truck to a repair facility and was displaying a code for the ABS/hydraulic control unit. I learned that there is not a known replacement to solve the issue. I have connected with other Ram owners who are dealing with the same issue while replacing unit multiple times. Ram needs to address this issue, I and along with many others are driving with no anti-lock brakes.

Manufacturer: RAM
Mfg Campaign: 11566140
Notice Date: Jan 17, 2024
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11565669 Other
Jan 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I spent close to $1,700 to replace hydraulic control unit (HCU) at a local dealership on 4/7/2022 when my pickup truck was only 25,392 miles. Since the flashing of ABS/Traction Control lights did not stay on, I paid for the first diagnostics at this dealership but did not read the error code. I had to return couple times, and the service tech finally saw in person when the lights were flashing and was able to use the factory diagnostic scanner to read the error code, C0020-01. This error code directed the tech to replace hydraulic control unit (HCU). "...The replacement procedures says to drive vehicle if code comes back replaced abs module..." From online search, I found out that the replaced HCU in my truck was still XXXXXXXXAA, not XXXXXXXXAB, as shown on the invoice. Therefore, it explained that my truck now has the same ABS/Traction Control light flashing problem while driving or idling only after no more than 13,000 miles after the repair. So no cruise control could be used. I returned to the same dealership today, 1/15/2024. However, the service advisor warned me that I'd have to pay for the diagnostics ($296) that might not guarantee to find the error code since the flashing was not happening in front of the service advisor. I was told that until the flashing became permanent then return like last time. Based on this conversation, I felt that the dealership did not want to take any responsibility. My last paid repair at this dealership would only cover new part and labor for 24-months by the manufacturer, MOPAR, which is about to expire on 4/6/2024. I strongly recommend NHTSA to: 1) require MOPAR or the dealership to have free diagnostics, especially when customer provided video evidences the day before arriving at the dealership for help. 2) recall all ABS & HCU modules in 2018 Ram 2500 Diesel or gas. 3) require MOPAR to reimburse prior repairs nationally for all Ram owners experiencing the same problems prior to Nov 2022. Thank you very much

Corrective Action:

I spent close to $1,700 to replace hydraulic control unit (HCU) at a local dealership on 4/7/2022 when my pickup truck was only 25,392 miles. Since the flashing of ABS/Traction Control lights did not stay on, I paid for the first diagnostics at this dealership but did not read the error code. I had to return couple times, and the service tech finally saw in person when the lights were flashing and was able to use the factory diagnostic scanner to read the error code, C0020-01. This error code directed the tech to replace hydraulic control unit (HCU). "...The replacement procedures says to drive vehicle if code comes back replaced abs module..." From online search, I found out that the replaced HCU in my truck was still XXXXXXXXAA, not XXXXXXXXAB, as shown on the invoice. Therefore, it explained that my truck now has the same ABS/Traction Control light flashing problem while driving or idling only after no more than 13,000 miles after the repair. So no cruise control could be used. I returned to the same dealership today, 1/15/2024. However, the service advisor warned me that I'd have to pay for the diagnostics ($296) that might not guarantee to find the error code since the flashing was not happening in front of the service advisor. I was told that until the flashing became permanent then return like last time. Based on this conversation, I felt that the dealership did not want to take any responsibility. My last paid repair at this dealership would only cover new part and labor for 24-months by the manufacturer, MOPAR, which is about to expire on 4/6/2024. I strongly recommend NHTSA to: 1) require MOPAR or the dealership to have free diagnostics, especially when customer provided video evidences the day before arriving at the dealership for help. 2) recall all ABS & HCU modules in 2018 Ram 2500 Diesel or gas. 3) require MOPAR to reimburse prior repairs nationally for all Ram owners experiencing the same problems prior to Nov 2022. Thank you very much

Additional Notes:

I spent close to $1,700 to replace hydraulic control unit (HCU) at a local dealership on 4/7/2022 when my pickup truck was only 25,392 miles. Since the flashing of ABS/Traction Control lights did not stay on, I paid for the first diagnostics at this dealership but did not read the error code. I had to return couple times, and the service tech finally saw in person when the lights were flashing and was able to use the factory diagnostic scanner to read the error code, C0020-01. This error code directed the tech to replace hydraulic control unit (HCU). "...The replacement procedures says to drive vehicle if code comes back replaced abs module..." From online search, I found out that the replaced HCU in my truck was still XXXXXXXXAA, not XXXXXXXXAB, as shown on the invoice. Therefore, it explained that my truck now has the same ABS/Traction Control light flashing problem while driving or idling only after no more than 13,000 miles after the repair. So no cruise control could be used. I returned to the same dealership today, 1/15/2024. However, the service advisor warned me that I'd have to pay for the diagnostics ($296) that might not guarantee to find the error code since the flashing was not happening in front of the service advisor. I was told that until the flashing became permanent then return like last time. Based on this conversation, I felt that the dealership did not want to take any responsibility. My last paid repair at this dealership would only cover new part and labor for 24-months by the manufacturer, MOPAR, which is about to expire on 4/6/2024. I strongly recommend NHTSA to: 1) require MOPAR or the dealership to have free diagnostics, especially when customer provided video evidences the day before arriving at the dealership for help. 2) recall all ABS & HCU modules in 2018 Ram 2500 Diesel or gas. 3) require MOPAR to reimburse prior repairs nationally for all Ram owners experiencing the same problems prior to Nov 2022. Thank you very much

Manufacturer: RAM
Mfg Campaign: 11565669
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11565776 Other
Jan 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

On October 6th, 2023, my ABS and traction control light began to intermittently come on and turn off. Truck had about 60k miles on it at this time. Problem still persists now at 63k miles and seems to be getting worse. In 5 minutes of driving at freeway speeds, the lights come on and turn off about 20-30 times. I worry that my ABS system is not functioning properly and may result in an accident. Issue has been replicated by technicians at 4 Wheel Parts. Code reader is showing a C0020-01 code is stored in the computer.

Corrective Action:

On October 6th, 2023, my ABS and traction control light began to intermittently come on and turn off. Truck had about 60k miles on it at this time. Problem still persists now at 63k miles and seems to be getting worse. In 5 minutes of driving at freeway speeds, the lights come on and turn off about 20-30 times. I worry that my ABS system is not functioning properly and may result in an accident. Issue has been replicated by technicians at 4 Wheel Parts. Code reader is showing a C0020-01 code is stored in the computer.

Additional Notes:

On October 6th, 2023, my ABS and traction control light began to intermittently come on and turn off. Truck had about 60k miles on it at this time. Problem still persists now at 63k miles and seems to be getting worse. In 5 minutes of driving at freeway speeds, the lights come on and turn off about 20-30 times. I worry that my ABS system is not functioning properly and may result in an accident. Issue has been replicated by technicians at 4 Wheel Parts. Code reader is showing a C0020-01 code is stored in the computer.

Manufacturer: RAM
Mfg Campaign: 11565776
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11565891 Other
Jan 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Corrective Action:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Additional Notes:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Manufacturer: RAM
Mfg Campaign: 11565891
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11565891 Other
Jan 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Corrective Action:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Additional Notes:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Manufacturer: RAM
Mfg Campaign: 11565891
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11565891 Other
Jan 16, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Corrective Action:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Additional Notes:

ABS and Traction control lights keep going on and off, this still continues and it looks like Ram knows this is a safety issue. Dealers have no parts for repairs

Manufacturer: RAM
Mfg Campaign: 11565891
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11565532 Other
Jan 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS system is malfunctioning intermitantly. The vehicle can be available upon request. The safefty of any persons in the vehicle are at risk if ths brakes dont work properly. The problem has been diagnosed by an independant service center in Angola Indiana. There are warning lamps on for the ABS and a warning bell as well.

Corrective Action:

The ABS system is malfunctioning intermitantly. The vehicle can be available upon request. The safefty of any persons in the vehicle are at risk if ths brakes dont work properly. The problem has been diagnosed by an independant service center in Angola Indiana. There are warning lamps on for the ABS and a warning bell as well.

Additional Notes:

The ABS system is malfunctioning intermitantly. The vehicle can be available upon request. The safefty of any persons in the vehicle are at risk if ths brakes dont work properly. The problem has been diagnosed by an independant service center in Angola Indiana. There are warning lamps on for the ABS and a warning bell as well.

Manufacturer: RAM
Mfg Campaign: 11565532
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11565573 Other
Jan 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

24700 miles is when the Warning lights and chimes started. I went on line and apparently this is a common problem with 2018 Ram Trucks. ABS Warning and "Service Electronic Braking System" Lights are on. Went to dealer (Wilson Jeep Chrysler Dodge Ram) they didn't even look at the Truck or hook it up to Diagnostic. They said it's the Hydraulic Control Unit . Parts are on National Back Order, they know about the problem and their shop as fixed over 60 trucks alone. *Manufacturer as not issued any recalls addressing this issue*

Corrective Action:

24700 miles is when the Warning lights and chimes started. I went on line and apparently this is a common problem with 2018 Ram Trucks. ABS Warning and "Service Electronic Braking System" Lights are on. Went to dealer (Wilson Jeep Chrysler Dodge Ram) they didn't even look at the Truck or hook it up to Diagnostic. They said it's the Hydraulic Control Unit . Parts are on National Back Order, they know about the problem and their shop as fixed over 60 trucks alone. *Manufacturer as not issued any recalls addressing this issue*

Additional Notes:

24700 miles is when the Warning lights and chimes started. I went on line and apparently this is a common problem with 2018 Ram Trucks. ABS Warning and "Service Electronic Braking System" Lights are on. Went to dealer (Wilson Jeep Chrysler Dodge Ram) they didn't even look at the Truck or hook it up to Diagnostic. They said it's the Hydraulic Control Unit . Parts are on National Back Order, they know about the problem and their shop as fixed over 60 trucks alone. *Manufacturer as not issued any recalls addressing this issue*

Manufacturer: RAM
Mfg Campaign: 11565573
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11565405 Other
Jan 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Corrective Action:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Additional Notes:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Manufacturer: RAM
Mfg Campaign: 11565405
Notice Date: Jan 14, 2024
Recall Date: Jan 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11565405 Other
Jan 14, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Corrective Action:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Additional Notes:

Vehicle's "Service Anti-Lock Brake System" light and warning tone is coming on intermittently. I researched this to a common problem with the Hydraulic Control Unit (failure), which is known by the dealer to be common problem among 2017-2018 Ram trucks. Problem with the original manufacturer of this unit, with no parts available for replacement at this time.

Manufacturer: RAM
Mfg Campaign: 11565405
Notice Date: Jan 14, 2024
Recall Date: Jan 14, 2024
Chrysler (fca Us, Llc)
Campaign: 11565244 Other
Jan 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control

Corrective Action:

The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control

Additional Notes:

The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control

Manufacturer: RAM
Mfg Campaign: 11565244
Notice Date: Jan 13, 2024
Recall Date: Jan 13, 2024

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